Complaint volume
273 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Volkswagen Tiguan Complaints
273 consumer-submitted complaints on record for the 2018 Volkswagen Tiguan, grouped by component category.
273 Total complaints
5 Crash reports
3 Fire reports
6 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, structure, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 3 fire reports, 6 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 140 complaints, with an average reported failure mileage of 13,275 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, structure, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Volkswagen Tiguan?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Volkswagen Tiguan
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Volkswagen Tiguan complaints?
5 Crash
3 Fire
6 Injury
0 Fatality
9 Towed
2 Medical attention
What are the most common 2018 Volkswagen Tiguan complaint categories?
ENGINE 23
STRUCTURE 21
UNKNOWN OR OTHER 21
POWER TRAIN 13
EXTERIOR LIGHTING 11
FUEL/PROPULSION SYSTEM 11
ELECTRICAL SYSTEM 9
POWER TRAIN,ENGINE 9
SERVICE BRAKES 9
POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE 8
273 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2018 | STRUCTURE | THERE WAS A LOUD, CONTINUOUS "CLICKING" NOISE COMING FROM THE DRIVER'S SIDE ALL ALONG WHERE THE ROOFLINE MEETS THE SIDE PANELS. THIS IS FROM A STRUCTURAL DEFECT DUE TO A LACK OF WELDING IN THOSE AREAS. WHILE IN FOR INSPECTION, I WAS LOANED THREE ADDITIONAL TIGUANS AND THEY ALL MADE THE CLICKING SOUND. IT'S A HEAT-SENSITIVE ISSUE, OCCURRING WHEN THE TEMPERATURE REACHES AT LEAST 45 DEGREES AND THE METAL EXPANDS. AFTER FOUR ATTEMPTS TO REPAIR THE VEHICLE BY INSTALLING CLIPS, WEDGES, AND FELT PADDING, VOLKSWAGEN AGREED TO RE-PURCHASE THE VEHICLE FROM ME. THERE ARE NUMEROUS COMPLAINTS ONLINE ABOUT THIS ISSUE, WITH VW REPURCHASING SEVERAL VEHICLES. THE CLICKING IS A CONTINUOUS ISSUE WHENEVER THE VEHICLE IS IN MOTION. | Crash: No Fire: No | 500 |
| Jul 2018 | POWER TRAIN,ENGINE | THERE IS WEIRD TURBO/ENGINE SOUND COMING FROM ENGINE COMPARTMENT. WHEN ENGINE IS COLD, COLD START, YOU HEAR GRINDING TYPE OF NOISE. IT IS VERY LOUD. ONCE ENGINE IS DRIVEN FOR ABOUT 20 MINUTES, NOISE IS REDUCED, BUT STILL THERE. THE TRANSMISSION SHIFT HAS CLICKING NOISE. YOU DO NOT HEAR IT WHEN SEATING INSIDE THE VEHICLE, BUT YOU CAN HEAR IT WHEN OUTSIDE AND SOMEONE ELSE IS SHIFTING. THE NOISE IS WHEN CAR GOES FROM EITHER DRIVE TO NEUTRAL, OR REVERSE TO NEUTRAL. IT'S A CLICKING NOISE, LIKE CHIME AND METAL BANGING MIXED TOGETHER. | Crash: No Fire: No | 60 |
| Jul 2018 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | THERE IS A RECALL FOR SUNROOF LIGHTING: FROM VW WEBSITE: HIGH HUMIDITY IN THE PANORAMIC SUNROOF AMBIENT LIGHTING BAR LED MODULE (CAUSED BY ENVIRONMENT OR BY LEAVING THE SUNROOF OPEN) COULD LEAD TO A LOCAL SHORT CIRCUIT. IF THIS HAPPENS, THERE IS A RISK OF A FIRE. SO, I BOUGHT HIGHER MODEL BECAUSE I WANTED THIS FEATURE, BUT NOW I CANNOT USE IT BECAUSE VW IS GOING TO DISCONNECT IT? AT THE END, PAY FOR FEATURE, BUT YOU CANNOT USE IT BECAUSE VW CAN'T FIGURE OUT WHICH FIRE TO PUT OUT. | Crash: No Fire: No | 1,350 |
| Jul 2018 | ENGINE | ENGINE ON THIS VEHICLE IS VERY SLOW TO RESPOND. WHEN I GIVE GAS, IT STRUGGLES TO START MOVING, FEELS LIKE IT IS CARRYING 10K LBS OF LOAD BEHIND. THERE ARE ONLY TWO PASSENGERS, NOT PULLING ANYTHING. PUSH GAS PEDDLE TO THE FLOOR AT A SIGNAL LIGHT TO GET AWAY FROM TRAFFIC. CAR WON'T RESPONSE FOR ABOUT 1 SECOND, THEN STARTS TO MOVE, BUT VERY SLOW, CRAWLING, THEN STARTS TO SPEED UP. TURBO LAG IS VERY BAD. NEED TO UPDATE SOFTWARE TO HELP ELIMINATE THIS. AUDI USES THE SAME ENGINE, BUT RESPONSE IS SO MUCH BETTER. | Crash: No Fire: No | Unknown |
| Jul 2018 | EXTERIOR LIGHTING,ENGINE | THIS VEHICLE HAS A DRIVE ABILITY PROBLEM. THE CAR HAS A MAJOR HESITATION AND IS VERY DANGEROUS WHEN PULLING ONTO THE HIGHWAY. THE CAR ALMOST CUTS OUT BUT DOESN'T STALL AND FIND IT VERY DANGEROUS. THE DEALER TOLD ME THAT NOTHING IS WRONG WITH IT. ALSO, THERE WAS A RECALL ON MY AMBIENT LIGHTING ON MY SUNROOF. THERE COULD BE A LEAK OR HUMIDITY COULD AFFECT THE WIRING AND COULD CAUSE A FIRE. THERE FIX IS TO DISCONNECT IT. I HAVE NO SUNROOF LIGHTING. I SHOULD GET A REFUND FOR SOMETHING THEY TOOK AWAY. | Crash: No Fire: No | 15,000 |
| Jul 2018 | FUEL/PROPULSION SYSTEM | MY VEHICLE HAS 2 SERIOUS ISSUES. THE 1ST IS THE GAS/EXHAUST SMELL THAT IS INSIDE THE CABIN. THIS HAPPENS WHEN I AM DRIVING FOR MORE THAN A FEW HOURS CONSISTENTLY. THIS TENDS TO HAPPEN MORE WHEN THE OUTSIDE TEMPERATURES ARE OVER 108 DEGREES. THE 2ND ISSUE IS THE VEHICLE DOES NOT ALWAYS ACCELERATE FROM A COMPLETE STOP WHEN THE GAS PEDAL IS STEPPED ON. THE VEHICLE WILL ROLL INTO TRAFFIC A LITTLE BIT AND THEN 2-4 SECONDS PASS AND THEN IT WILL GO. IT IS VERY TOUCH AND GO AFTER IT DOES THIS AND IT TAKES ABOUT 10 MINUTES FOR IT TO FULLY BE "NORMAL" I HAVE HAD IT AT THE DEALERSHIP 2 TIMES FOR THESE ISSUES. THEY KEEP TELLING ME NOTHING IS WRONG WITH THE VEHICLE. I DO NOT FEEL SAFE IN THIS VEHICLE. BOTH ISSUES HAPPEN WITHOUT REASON. IT HAPPENS ON CITY STREETS AND HIGHWAYS. IT HAPPENS WITH OR WITHOUT THE "START/STOP" SYSTEM ACTIVATED. IT HAPPENS IN HOT AND COLD. I USE PREMIUM GAS LIKE THEY TOLD ME I HAD TO DO. I DO NOT TOP OFF WHEN I GET GAS. IT STILL CONTINUES TO HAPPEN. | Crash: No Fire: No | Unknown |
| Jul 2018 | SEAT BELTS,UNKNOWN OR OTHER | IT'S A SLIGHT TICKING. THE RATTLE HAPPENS OVER THE SMALLEST BUMP. | Crash: No Fire: No | Unknown |
| Jul 2018 | FUEL/PROPULSION SYSTEM |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| Crash: No Fire: No | 500 |
| Jul 2018 | EXTERIOR LIGHTING,UNKNOWN OR OTHER | BOUGHT THE CAR IN OCTOBER 2017, IMMEDIATELY HAD TO HAVE THE LEFT REAR SENSOR REPLACED BECAUSE IT WOULD SHOW THAT THERE WAS A VEHICLE TO THE LEFT OF ME, EVEN WHEN I WAS IN THE LEFT HAND LANE. WHEN THE HEADLIGHTS ARE SET TO AUTOMATIC THEY ARE ALWAYS ON. THEY DON'T TURN OFF WHEN YOUR DRIVING IN FULL SUNSHINE. B PILLAR RATTLE HAS GOTTEN STEADILY WORSE ON BOTH SIDES. I JUST TOOK MY CAR IN AND THE DEALERSHIP COULDN'T GIVE ME AN ESTIMATE ON WHEN I WILL GET IT BACK. THE RATTLING HAPPENS ALL TIMES OF THE DAY AND ON ALL ROAD CONDITIONS. THE TEMPERATURE DOESN'T SEEM TO IMPACT THE RATTLING EITHER. | Crash: No Fire: No | Unknown |
| Jul 2018 | ELECTRONIC STABILITY CONTROL (ESC) | VEHICHLES AUTO ON OFF POWER SYSTEM ENABLES WHILE TURNING, STOPPED, OR PARKED IF SEATBELT IS BUCKLED. TURNS MADE COMPLICATED IF ENGINES AUTO STOP COMES ON. VEHICHLE UNABLE TO MAKE COMPLETE TURN WITH EASE AT A COAST WHILE AUTO STOP KICKS ON. TURNING INTO PARKING SPOT AUTO ENGINE SYSTEM KICKED TO OFF. CAR DID NOT TURN WELL CAUSING CAR TO NOT TURN EAISLY LIKE THERE WAS NO POWER OR POWER STEERING. CAR BUMPED INTO CAR NEXT TO IT WHICH WAS PARKED. CAUSING FRONT PASSANGER DAMAGE. | Crash: Yes Fire: No | Unknown |
| Jul 2018 | ENGINE | ENGINE OIL WILL LEAK FROM INTAKE CAMSHAFT ADJUSTMENT VALVE. LEAK WAS NOTICED FIRST WHEN PARKED. AFTER FIRST REPAIR BY DEALER (11 JULY 2018), IT STARTED TO LEAK AGAIN ONLY AFTER FIVE DAYS FROM REPAIR. THIS REPRESENTS A SAFETY ISSUE THAT MAY CAUSE A FIRE OR EVENTUALLY ENGINE TO FAIL. CAN PROVIDE REPAIR REPORT FROM DEALER (FIRST REPAIR) AND SECOND ONCE IT IS FINALIZED. THANK YOU. | Crash: No Fire: No | 8,245 |
| Jul 2018 | SERVICE BRAKES,ENGINE | ON 7/13/2018 WE ARE ON A FAMILY TRIP WHEN WE STOP THE VEHICLE TO TAKE SOME PICTURES THE CAR ON PARKING, START TO MAKE HIGH AND LOW ACELERATION WITH VIBRATIONS AND THEN A LIGHT WITH EPC SHOW ON DASHBOARD. I TURN OFF THE CAR FOR A MINUTE AND THEN TURN ON, THE EPC LIGHT DISAPPEAR, BUT THE VIBRATIONS CONTINUED. THE NEXT DAY (7/14/2018) WE ARE ON THE ROAD AND THE VEHICULE STARTS THE VIBRATIONS , THEN SHOW THE CHECKENGINE PICTURE ON THE DASHBOARD, RAPIDLY 2 ERRORS APPEARED ON THE SCREEN 'ERROR: START-STOP' AND 'ENGINE ON DUE TO SYSTEM ERROR'. WE CALL VW CENTER AND WE HAVE A INSPECCION OF THE VEHICLE THIS WEEK. ALSO WITH LESS OF 4,000MI WE SAW THAT THE FRONT BRAKE DISCS HAVE PROBLEMS. THEY SHOW A BIG MARK WITH DITCH. THERE'S A PROBLEM WITH THE PADS OR WITH THE STOP SYSTEM | Crash: No Fire: No | 30 |
| Jul 2018 | UNKNOWN OR OTHER | I PURCHASED MY 2018 TIGUAN ON JUNE 26TH, 2018. ON JUNE 27TH, AS I WAS DRIVING ON THE EXPRESSWAY I HEARD A LOUD RATTLING NOISE COMING FROM THE PASSENGER SIDE OF THE CAR . THE MORE I DROVE THE LOUDER IT WAS . I DIDN'T KNOW EXACTLY WHERE IT WAS COMING FROM. I WAS HEADED TO THE DEALERSHIP ANYWAY BECAUSE MY CAR WAS MISSING 3 ITEMS FROM THE TRUCK. THE PAINT PROTECTOR WASN'T DONE PROPERLY AND THE INSIDE OF THE CAR WASN'T CLEAN. I SPOKE WITH MY SALES PERSON ONCE I ARRIVED AND WE WENT TO THE SERVICE DEPARTMENT AND SCHEDULED AN APPOINTMENT TO GET THE CAR RE-DETAILED INSIDE AND OUT ALONG WITH THEM CHECKING OUT THE NOISE I WAS HEARING. THURSDAY JUNE 29, 10 AM, I ARRIVED AND CHECKED MY VEHICLE IN. I WAS TOLD IT WOULD TAKE A COUPLE OF HOURS TO COMPLETE EVERYTHING. IT TOOK 5 HOURS AND THEY TOLD ME THAT THE SHIFT PLATE UNDER THE PASSENGER SEAT WAS LOOSE AND IT WOULD TAKE ABOUT 3 TO 4 DAYS FOR THE PART TO ARRIVE. I RECEIVED A CALL ON JULY 5TH, STATING THE PART CAME IN AND I WAS SCHEDULED TO COME BACK IN ON SATURDAY JULY 9TH AND THAT HE WOULD HAVE A TECHNICIAN RIDE WITH ME , SINCE I WAS HEARING THE NOISE FROM THE SEAT BELT PANEL ON BOTH SIDES OF THE CAR. WHEN I ARRIVED, THE TECHNICIAN RODE WITH ME TO HEAR THE NOISE AND HE AGREED THAT IT WAS COMING FROM THE SEAT BELT PANEL. TECHNICIAN DROVE 2 OTHER DEMO CARS SINCE MY CAR WAS DRIVEN BY THE OWNER. FAST-FORWARD, I WAS TOLD THE DEMO CARS SOUNDED THE SAME WAY AND THAT HE TOOK THE SEAT BELT PANEL OFF, REARRANGED SOMETHING , DROVE THE CAR AND DIDN'T HEAR THE NOISE. THE SERVICE PERSON EXPLAINED THAT IF I STILL HEARD THE NOISE THAT IT WAS NOTHING THAT COULD BE DONE AND I HAD TO DEAL WITH THE NOISE. SINCE MY 3 YEAR OLD DAUGHTER WAS WITH ME , I DIDN'T HAVE TIME TO GO BACK AND FORTH, I SAID OK AND REPORTED THIS ISSUE TO VOLKSWAGEN. | Crash: No Fire: No | Unknown |
| Jul 2018 | STRUCTURE | TICKING NOISE/RATTLING FROM THE B-PILLAR ON BOTH THE DRIVER AND PASSENGER SIDE. | Crash: No Fire: No | 500 |
| Jul 2018 | POWER TRAIN,VEHICLE SPEED CONTROL | THE VEHICLE HAS A START/STOP FEATURE THAT IS ON BY DEFAULT AND IS DANGEROUS WHEN WAITING TO MAKE A TURN. IT TEMPORARILY SHUTS THE CAR DOWN AND RESTARTS UPON RELEASE OF THE BRAKE PEDAL TO MOVE THE CAR FORWARD WHICH CAUSES SEVERE HESITATION IN EXCELLERATION. TO MAKE MATTERS WORSE THE TRANSMISSION IN THIS VEHICLE JERKS AND HESITATES. WHEN IT DOES FINALLY KICK IN IT CAUSES THE CAR TO SURGE FORWARD TO FAST AND MAKES IT DIFFICULT TO DRIVE AND HANDLE IN A TURN, EPECIALLY WITH ONCOMING TRAFFIC. HAVE ALMOST BEEN T-BONED A FEW TIMES DUE TO BOTH OF THESE ISSUES. WE DONT FEEL SAFE IN THIS VEHICLE!! THESE ISSUES NEED TO BE ADDRESSED BY VOLKSWAGON BEFORE SOMEONE IS SERIOUSLY HURT. WE LOVE THE STYLING AND LOOK OF OUR TIGUAN BUT FEEL THE TRANSMISSION AND START/STOP ISSUES ARE VERY UNSAFE!! | Crash: No Fire: No | 1,500 |
| Jul 2018 | POWER TRAIN | TL* THE CONTACT OWNS A 2018 VOLKSWAGEN TIGUAN. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE A RATTLING SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VOLKSWAGEN OF ABILENE (1350 S CLACK ST, ABILENE, TX 79605, (325) 673-4663) AND WAS REPAIRED, BUT THE CONTACT WAS UNAWARE OF THE DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT TO WAIT FOR A RESPONSE FOR TRADING IN THE VEHICLE. THE FAILURE MILEAGE WAS 750. THE VIN WAS NOT AVAILABLE. | Crash: No Fire: No | Unknown |
| Jun 2018 | UNKNOWN OR OTHER | RATTLING/TICKING NOISE ON DRIVERS SIDE AROUND EAR LEVEL. NOISE HAS BEEN PRESENT SINCE I BOUGHT IT IN AUGUST 2017. THE NOISE OCCURS AT ALL SPEEDS AND ON SMOOTH SURFACE ROADS. | Crash: No Fire: No | 100 |
| Jun 2018 | STRUCTURE | CREAK/RATTLE FROM DRIVER'S SIDE B-PILLAR ALMOST SINCE NEW. HAPPENS WHEN DRIVING OVER BUMPS IN THE ROAD; HAPPENS MOST BUT NOT ALL OF THE TIME. RECENTLY STARTED SAME FROM PASSENGER-SIDE B-PILLAR, BUT LESS FREQUENTLY. MOST OFTEN NOTICED WHEN DRIVING A MODERATE SPEEDS (35-55). THIS IS A KNOWN ISSUE WITH A TSB FOR EARLY MODEL YEAR PRODUCTION. MAY INVOLVE POOR/MISSING WELDS. | Crash: No Fire: No | 12,100 |
| Jun 2018 | STRUCTURE,UNKNOWN OR OTHER | PURCHASED A 2018 TIGUAN AND DEVELOPED A RATTLE IN THE B-PILLAR. VW/BODY SHOP IS REPAIRING IT ACCORDING TO A TSB THAT IS NOT UP TO STANDARD IN MY OPINION. HOW CAN YOU FIX A BAD WELD BY MAKING THE SPACE WIDER AND SPRAYING IT WITH A SEALER? | Crash: No Fire: No | Unknown |
| Jun 2018 | ENGINE | MY EVERYDAY EXPERIENCE WITH THIS VEHICLE INCLUDES - HESITATION WHEN ACCELERATING QUICKLY, JERKING FORCEFULLY WHEN ACCELERATING SLOWLY, RANDOM JERKING WHILE DRIVING. IT SEEMS AS THOUGH, EVEN AS AN AUTOMATIC CAR, I CAN FEEL EVERY GEAR CHANGE. ESPECIALLY ON THE FREEWAY, I FEEL EXTREMELY UNSAFE WHEN I ATTEMPT A LANE CHANGE. WHEN I PUT MY FOOT ON THE GAS TO QUICKLY SPEED UP, MY VEHICLE HESITATES AND DOES NOT MATCH WHAT I AM DOING ON THE PEDAL. THE HESITATION IS ESPECIALLY DANGEROUS FOR OTHER VEHICLES ON THE ROAD. I AM EXTREMELY ANXIOUS WHEN DRIVING MY VEHICLE BECAUSE I DO NOT FEEL IN CONTROL. I WORRY THAT, AT ANY POINT, IT WILL HESITATE OR JERK FORCEFULLY, AND CAUSE HARM TO ME, MY PASSENGERS, AND/OR THOSE IN OTHER VEHICLES AROUND ME. PLEASE NOTE THAT THIS IS AN ONGOING PROBLEM. THIS WAS NOT A ONE-TIME OCCURRENCE. THIS DOES NOT JUST OCCUR WHEN DRIVING AT CERTAIN SPEEDS. THE HESITATION AND JERKING OCCUR DAILY. | Crash: No Fire: No | Unknown |
| Jun 2018 | POWER TRAIN,STRUCTURE,UNKNOWN OR OTHER | WHEN I'M GIVING GAS/ ACCELERATING, THERE IS A "HISSING-SOUND" COMING FROM OUTSIDE AND MORE CLEARER AND LOUDER TO THE PASSENGER SIDE PERSON POSITION. CAN HEAR IT EVEN CLEAR IF I ROLL DOWN THE WINDOWS. SOUND STARTS COMING ANYWHERE FROM 0 - MAX MPH NO MATTER WHICH ROADS I DRIVE IN. DON'T KNOW FOR SURE WHICH PART OF THE CAR IS DOING THE SOUND BUT "ACCELERATION" IS THE CAUSING IT AND WHEN I LET THE CAR ROLL WITHOUT GIVING GAS, THE SOUND STOPS. SO YOU SHOULD DEFINITELY GIVE GAS/ PRESS ACCELERATION PEDAL TO HEAR THIS SOUND. ITS BEEN 9 MONTHS SINCE I PURCHASED THIS CAR AND HAS ROUGHLY 11K MILES ON IT. (TIGUAN SE 2018 4MOTION) SOUNDS FROM DRIVER'S SIDE B COLUMN IS ALSO NOTICEABLY LOUD WHEN DRIVING. | Crash: No Fire: No | 8,000 |
| Jun 2018 | STRUCTURE | TICKING IN THE B PILLAR. IT COMES AND GOES BUT IS LOUD ENOUGH THAT ALL PASSENGERS IN THE CAR HEAR IT. IT IS IDENTICAL TO THE RATTLE THAT ALL OTHER TIGUANS HAVE. VW HAS A SERVICE BULLETIN FOR THIS ISSUE BUT IT HAS A NARROW VIN RANGE. THERE IS MOST CERTAINLY A STRUCTURAL CONCERN AND INHERENT DESIGN FLAW IN THE B PILLAR. TSB # 2050753/2 | Crash: No Fire: No | 600 |
| Jun 2018 | ENGINE | WHILE DRIVING IN A 50MPH ROAD DURING RUSH HOUR TRAFFIC, THE EPC LIGHT CAME ON AND THE VEHICLE LOST POWER. I DIDN'T WANT TO PULL OVER ONTO A NARROW BIKE LANE. THE VEHICLE COULD NOT KEEP UP WITH TRAFFIC; OTHER DRIVERS WERE FORCED TO GO AROUND ME. AT THE NEXT STOP LIGHT, I RESTARTED THE CAR. THE EPC LIGHT DID NOT COME BACK ON, AND THE VEHICLE BEHAVED NORMALLY AGAIN. I CALLED THE DEALERSHIP, AND THEY TOLD ME THAT IF IT HAPPENS AGAIN, THAT I SHOULD BRING IT IN. I GOT THE IMPRESSION THAT THIS IS A NORMAL REBOOT PROCESS FOR A VOLKSWAGEN, LIKE HAVING TO REBOOT A WINDOWS PC IF SOMETHING GOES WRONG. I THINK THE PROBLEM NEEDS TO BE ADDRESSED BEFORE IT HAPPENS AGAIN. FORTUNATELY, I WAS DRIVING THE CAR, BUT AFTER I TOLD MY WIFE WHAT HAPPENED, SHE DOESN'T WANT TO DRIVE MY CAR. | Crash: No Fire: No | 35 |
| May 2018 | SUSPENSION | I PURCHASED A BRAND NEW 2018 VW TIGUAN FROM A CAR DEALERSHIP IN MY TOWN. TWO WEEKS LATER THEY CALLED ME AND ASKED ME TO BRING IT BACK IN TO HAVE IT INSPECTED FOR A POSSIBLE RECALL. AFTER AN HOUR OF SITTING AROUND WAITING FOR THEM TO CHECK I FINALLY WENT TO THEIR DESK AND ASKED WHAT WAS GOING ON. THEY TOLD ME THAT MINE WAS RECALLED AND THEY COULDN'T LET ME LEAVE WITH MY CAR. THEN THEY SPENT 2 HOURS TRYING TO FIGURE OUT WHAT TO DO BECAUSE THEY WEREN'T SURE IF THEY SHOULD GET ME A RENTAL CAR OR A LOANER. EVENTUALLY THEY GOT ME A RENTAL CAR AND ARE COVERING THE COST OF THAT. BUT NOW I'M LOOKING INTO THE SPECIFIC RECALL '42I7' AND IT WOULD SEEM THAT THE RECALL MAY HAVE BEEN IN PLACE PRIOR TO THEM SELLING ME THE CAR. I TEST DROVE THE CAR ON MAY 3RD 2018 AND SUBMITTED A LOAN APPLICATION. I CAME BACK THE NEXT DAY MAY 4TH 2018 TO SIGN THE PAPERS AND TAKE DELIVERY OF THE CAR. I WANT TO KNOW IF THE DEALER BROKE STATE OF WI LAWS BY SELLING ME A NEW CAR WITH A DANGEROUS RECALL OUT FOR IT. NOW I HAVE TO WAIT A MONTH FOR PARTS TO COME IN. CAN I TAKE SOME SORT OF ACTION AGAINST MY DEALERSHIP FOR THIS? | Crash: No Fire: No | Unknown |
| May 2018 | STRUCTURE | THE DRIVER'S SIDE B-PILLAR HAS A RATTLE/CREAK. IT'S A SLIGHT TICKING THAT HAPPENS MOST OF THE TIME OVER UNEVEN ROADS OR WHEN YOU HIT A BUMP; THE RATTLE/NOISE HAPPENS OVER THE SMALLEST BUMP. NOISE CAN BE HEARD EVEN ON EVEN ROADS.I'VE HAD THE CAR SINCE 1/31/2018 WHEN I PURCHASED IT NEW, AND AS OF TODAY 5/12/18 HAS 2637 MILES. I HAVE NOTICED THE RATTLE SINCE THE WEATHER HAS BEEN WARMER AND AFTER THE VEHICLE SITS IN THE SUN OR OUTSIDE. THE RATTLE OCCURS AT ANY SPEED; 15 MPH - 70 MPH.I HAVE NOT TAKEN THE VEHICLE TO THE DEALERSHIP SINCE I WANT THIS ISSUE DOCUMENTED SINCE IT'S A KNOWN ISSUE BASED ON MY RESEARCH AND THE FIX IS NOT FULL PROOF YET. I DON'T WANT MY CAR DISMANTLED UNTIL I KNOW THE FIX WILL ACTUALLY FIX IT PERMANENTLY. THIS IS A KNOWN ISSUE WHICH HAS BEEN REPORTED TO THE NHTSA AND VW ALREADY BY OTHER VW TIGUAN OWNERS. VW HAS ISSUED TECHNICAL SERVICE BULLETIN 2050753 ON 4/2/18 WITH A SUPPOSED FIX, BUT MULTIPLE OWNERS ARE STAYING THAT FIX HAS NOT SOLVED THEIR ISSUES. FOR DETAILS ON THE ISSUE PLEASE REFER TO THE FOLLOWING VW OWNER FORUM - HTTP://FORUMS.VWVORTEX.COM/SHOWTHREAD.PHP?8860202-2018-TIGUAN-B-PILLAR-RATTLE-AND-OTHER-ANNOYANCES&P=107961257#/TOPICS/8903433?PAGE=1 | Crash: No Fire: No | 2,505 |