Complaint records

2018 Volkswagen Atlas Complaints

452 consumer-submitted complaints on record for the 2018 Volkswagen Atlas, grouped by component category.

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452 Total complaints
5 Crash reports
0 Fire reports
12 Injury reports
Quick answer: The 2018 Volkswagen Atlas has 452 consumer-submitted complaints in our database. The most common complaint categories are air bags, electrical system, engine. Enriched records show 5 crash reports, 0 fire reports, and 12 injury reports.
Complaint data reflects consumer-submitted reports. A complaint is not proof of a defect, recall, or manufacturer fault. Enriched severity fields come from official bulk records when the complaint can be matched by ODI number.

Buyer interpretation

How to use these complaints before buying

Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.

Complaint volume

452 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.

Pattern to inspect

The most common categories are air bags, electrical system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.

Severity flags

Enriched records include 5 crash reports, 0 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.

Mileage clue

Mileage is available on 218 complaints, with an average reported failure mileage of 23,186 miles. Compare that with the mileage on the listing.

Questions to ask the seller

  • Have you had any problems related to air bags, electrical system, engine?
  • Can I see recent maintenance and repair records?
  • Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
  • Can we also check the recall record for this 2018 Volkswagen Atlas?
Used-car checklist

Use these complaints before the test drive.

Build a buyer checklist to turn these issues into questions and inspection points.

2018 Volkswagen Atlas
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.

How severe are the 2018 Volkswagen Atlas complaints?

Enriched complaint indicators from official bulk records.

5 Crash
0 Fire
12 Injury
0 Fatality
11 Towed
2 Medical attention

Mileage at failure is available on 218 complaints ; average reported mileage is 23,186 miles.

Most common incident states: CA (2), CO (1), IN (1), MN (1), TX (1), WY (1).

What are the most common 2018 Volkswagen Atlas complaint categories?

452 total complaints on record

Latest complaints

Showing 451-452 of 452 complaints.

Date Component Summary Severity Mileage
Dec 2017 ELECTRICAL SYSTEM THE IGNITION SWITCH, IF PRESSED, WILL TURN OFF THE ENGINE WHILE THE CAR IS IN MOTION. THE IGNITION SWITCH IS NEXT TO THE SHIFT GEAR AND MAY BE ACCIDENTALLY PRESSED, CAUSING THE CAR TO STOP WHILE IN MOTION. THIS IS A SAFETY RISK WHICH MAY CAUSE INJURY OR DEATH.
Incident: Nov 2017 		Crash: No Fire: No 140
Nov 2017 STRUCTURE THE FIREWALL WAS BROKEN DURING A REPAIR TO THE AIR CONDITIONING SYSTEM BY THE DEALERSHIP IN SEPTEMBER 2017. WE WERE NEVER INFORMED ABOUT THE FIREWALL BEING BROKEN DURING THE REPAIR. WE WERE ONLY INFORMED WHEN WE TOOK IT TO ANOTHER DEALERSHIP FOR ANOTHER REPAIR IN NOVEMBER 2017. VOLKSWAGEN KNOWINGLY ALLOWED US TO DRIVE A VEHICLE WITH A BROKEN FIREWALL FOR 2 MONTHS.
Incident: Sep 2017 		Crash: No Fire: No 1,300

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