Complaint volume
452 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Volkswagen Atlas Complaints
452 consumer-submitted complaints on record for the 2018 Volkswagen Atlas, grouped by component category.
452 Total complaints
5 Crash reports
0 Fire reports
12 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are air bags, electrical system, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 5 crash reports, 0 fire reports, 12 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 218 complaints, with an average reported failure mileage of 23,186 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to air bags, electrical system, engine?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Volkswagen Atlas?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Volkswagen Atlas
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Volkswagen Atlas complaints?
5 Crash
0 Fire
12 Injury
0 Fatality
11 Towed
2 Medical attention
What are the most common 2018 Volkswagen Atlas complaint categories?
AIR BAGS 78
ELECTRICAL SYSTEM 42
ENGINE 41
SERVICE BRAKES 40
UNKNOWN OR OTHER 32
ELECTRICAL SYSTEM,ENGINE 11
FORWARD COLLISION AVOIDANCE 11
SEATS 11
EXTERIOR LIGHTING 10
STEERING 9
452 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2020 | SERVICE BRAKES | AFTER 2 YEARS OF OWNING THE CAR, AND ABOUT 34K MILES, I HAD TO REPLACE BOTH THE ROTOR AND PADS OF THE FRONT BRAKES. THE PART OF THE ROTOR FACING THE INTERIOR OF THE VEHICLE WERE GAUGED ABOUT 2MM DEEP BY THE PADS. THOSE PADS STILL HAD ABOUT 2MM LEFT OF LIFE ACCORDING TO THE TECH. THE EXTERIOR SIDE OF THE ROTOR WAS IN GOOD CONDITION WITH THE PADS STILL HAVING ABOUT 4MM. HAVING TO REPLACE PADS AND ROTORS AFTER SUCH A SHORT AMOUNT OF LIFE SHOWS INAPPROPRIATE DESIGN. ADDITIONALLY THE FACT THAT THE ROTOR WAS MORE THAN WORN OUT ( THE PAD CREATED A GROVE ON THE ROTOR) SHOWS: 1/ A HUGE DIFFERENCE OF FORCE APPLIED BETWEEN THE INNER AND OUTER PAD 2/ POSSIBLE MATERIAL ISSUE ON EITHER THE PADS OR THE ROTOR | Crash: No Fire: No | 34,000 |
| Feb 2020 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) | I OWN A VW ATLAS WHICH IS 2 MONTHS OLD. BATTERY DIED ALL OF A SUDDEN 2 MONTHS BACK. HAD TO JUMP START THE VEHICLE. COUPLE OF DAYS BACK BATTERY WAS COMPLETE DOWN AGAIN. I USED THE CAR EVERYDAY BEFORE BATTERY WENT COLD IN MY GARAGE. | Crash: No Fire: No | 20,000 |
| Jan 2020 | EXTERIOR LIGHTING,AIR BAGS | WHILE DRIVING ON AT LEAST 10-12 OCCASIONS AS OF TODAY, 1/28/20, THE ERROR:AIRBAG MESSAGE HAS POPPED UP ON OUR SCREEN BEHIND STEERING WHEEL BOTH WITH A PASSENGER PRESENT AND WITHOUT. THEN THE LIGHT ON THE DASHBOARD INDICATES THAT BOTH AIRBAGS ARE TURNED OFF. ALSO, THERE APPEARS TO BE AN ELECTRICAL ISSUE WITH THE DRIVERS VISOR LIGHT. IT WILL TURN ON WHEN YOU MOVE THE MIRROR SLIGHTLY BUT IF YOU OPEN THE MIRROR ALL THE WAY IT BLINKS A FEW TIMES THEN TURNS OFF. | Crash: No Fire: No | 52,800 |
| Jan 2020 | ENGINE,FUEL/PROPULSION SYSTEM | NEEDS NEW CATALYTIC CONVERTER. NEEDS EXCESSIVE GAS. TOLD TO JUST KEEP DRIVING UNTIL BACK ORDERED CATALYTIC CONVERTER COMES IN. I DON'T FEEL LIKE IT'S SAFE TO DRIVE ESPECIALLY WITH MY CHILDREN. CHECK ENGINE LIGHT CAME ON. RESEARCHING THE PROBLEM AND VW DEFINITELY HAS A PROBLEM AND HAS NOT VOLUNTARILY RECALLED THE VEHICLE. | Crash: No Fire: No | 24,600 |
| Jan 2020 | STEERING,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | ON MANY OCCASIONS, THE AUTOMATIC BRAKING SYSTEM AND BLIND SPOT DETECTION SYSTEMS HAVE ENGAGED AT INAPPROPRIATE TIMES. MOST RECENTLY, THE AUTOMATIC BRAKING SYSTEM ENGAGED WHEN SAFELY MERGING WITH PROPER SIGNALING FROM THE RIGHT LANE, WHICH WAS ENDING, TO THE NEXT TO THE LEFT LANE WHEN THE ONLY VEHICLE IN THE VICINITY WAS FULLY IN THE LEFT TURN LANE. THERE WAS ENOUGH SPACE BETWEEN OUR VEHICLE AND THE VEHICLE BEHIND TO AVOID A REAR END COLLISION BUT THE HARD BRAKING WAS UNNECESSARY AND COULD HAVE CAUSED DAMAGE OR MORE SERIOUS INJURIES THAN THOSE SUSTAINED BY THE DRIVER AND PASSENGER CAUSED BY THE SEATBELT LOCKING ON THE COLLARBONE AND CHEST BECAUSE OF THE SUDDEN APPLICATION OF BRAKES. ANOTHER RECENT INCIDENT WAS ON THE FREEWAY WHEN SAFELY CHANGING LANES WITH PROPER SIGNALING FROM THE FAR LEFT LANE TO THE CENTER LANE AND THE BLIND SPOT DETECTION SYSTEM PREVENTED CHANGING LANES WHEN THE CLOSEST TO THE RIGHT VEHICLE WAS IN THE FAR RIGHT LANE, ONE LANE FURTHER THAN ATTEMPTING TO CHANGE INTO. IF THIS HAD OCCURRED WHILE CHANGING LANES TO AVOID A COLLISION WITH DEBRIS OR ANOTHER VEHICLE, IT COULD HAVE CAUSED DAMAGE OR INJURIES. | Crash: No Fire: No Injuries: 2 | 49,800 |
| Jan 2020 | AIR BAGS | TL* THE CONTACT OWNS A 2018 VOLKSWAGEN ATLAS. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT 45 MPH, SHE HAD HIT A STORM DRAIN ON THE SIDE OF THE ROAD WHICH CAUSED ALL SIDE CURTAIN AND PASSENGER AIR BAGS TO DEPLOY. THE VEHICLE SHUT OFF AS THE AIR BAGS DEPLOYED. THE POLICE WERE CALLED AND A POLICE REPORT (#20S000488) WAS FILED. NO MEDICAL ATTENTION WAS GIVEN AT THE SCENE; THE DRIVER SUFFERED MINOR SCRATCHES AND BRUISES CAUSE BY THE SEAT BELT. THERE WAS NO DAMAGE TO THE VEHICLE; HOWEVER, THE VEHICLE WAS TOWED TO MIKE STEVEN VOLKSWAGEN (11211 E KELLOGG DR N, WICHITA, KS 67207) FOR AN INVESTIGATION. THE MANUFACTURER WAS NOTIFIED AND PULLED THE COMPUTER DATA FROM THE VEHICLE. DATA SHOWED THAT A AIR BAG SENSOR WAS ACTIVATED WHICH DEEMED THE CONTACT RESPONSIBLE FOR THE AIR BAG DEPLOYMENT. THE VEHICLE HAD NOT BEEN REPAIRED AND REMAINED IN THE POSSESSION OF THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. *LN *TR | Crash: No Fire: No Injuries: 1 Towed | 31,000 |
| Jan 2020 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | THERE IS A STRONG GAS SMELL INSIDE AND OUTSIDE MY VEHICLE WHILE DRIVING AND STATIONARY. VW REPLACED THE UPPER AND LOWER FUEL RAILS AND THE HIGH PRESSURE FUEL PUMP ON THE FIRST SERVICE VISIT. I COULD STILL SMELL THE GAS OUTSIDE THE VEHICLE, NOT INSIDE, WHEN I LEFT THE SERVICE BAY. I RETURNED IT AND THEY SAID THEY COULDN'T RECREATE THE GAS SMELL SO THEY CLEANED THE VENTS AND PUT A STRONG POTPOURRI IN THE VENTS. ? OUTSIDE GAS SMELL PERSISTED IN THE FRONT AND THE REAR OF THE CAR THAT WAS VERY STRONG SO I TOOK IT FOR A 3RD TIME. A WEEK LATER VW CORPORATE LET LINDSAY VW SERVICE KNOW TO REMOVE THE INTAKE AND CHECK THE INJECTORS. ALL SEALS WERE SEVERELY DAMAGED AND THEY REPLACED THEM. I PICKED IT UP A FEW DAYS AGO AND NOW THE GAS SMELL IS SO BAD INSIDE (AGAIN) AND OUTSIDE THE VEHICLE. WHILE DRIVING IT IS SO STRONG THAT I OPENED THE WINDOW TO HELP AIR IT OUT UNTIL I GOT HOME, BUT THE GAS SMELL OUTSIDE MADE IT EVEN WORSE. THE CAR IS UNSAFE. THERE HAVE BEEN COUNTLESS RECALLS, IT'S WEPT RAIN WATER SEVERAL INCHES DEEP INTO THE FRONT SEAT FOOT WELLS, THEY DIDN'T REPLACE THE CARPET WHEN THEY DID THE REPAIR AND I WORRY ABOUT MOLD. BUT THIS GAS SITUATION HAS BEEN GOING ON SINCE OCTOBER AND IT'S VERY CONCERNING. I DON'T FEEL SAFE IN THIS CAR AND I WANT VW TO TAKE IT BACK. | Crash: No Fire: No | 27,500 |
| Dec 2019 | ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM | PROBLEMS WITH FUEL INJECTOR WHERE THE MANUFACTURER ADVISE TO CHANGE THE ALL INJECTORS AFTER 100K MILES . WHERE THEY SENDING ME TO PAY FOR THIS EXPENSES. THE ACC AUTOMATIC CRUISE CONTROL ALSO FAILED WHERE THEY CHARGING $600 TO REPROGRAM THE SYSTEM FOR SOME REASON STOP WORKING HOW CAN THIS HAPPEN WITH A NEW CAR. | Crash: No Fire: No | 100,000 |
| Dec 2019 | ENGINE | BATTERY HAS BEEN DYING AND WAS DEAD THIS MORNING. 2 YEAR OLD CAR IN SAN DIEGO TEMPERATE WEATHER. 18K MILES. FROM FORUMS, IT SEEMS THIS CAR HAS FAULTY STOCK BATTERIES THAT CANNOT SUSTAIN THE START/STOP STRAIN ON THE BATTERIES. HAVING TO TAKE TO DEALERSHIP FOR REPLACEMENT. UNCERTAIN THEY WILL PROPERLY COVER IT. | Crash: No Fire: No | 18,500 |
| Dec 2019 | SERVICE BRAKES | ROTARS ARE WARPED AFTER REPORTING PROBLEMS WITH THE BRAKES TO THE DEALER ON OCT 6,2017 CURRENT MILEAGE IS 27,000 | Crash: No Fire: No | 20,425 |
| Dec 2019 | ELECTRICAL SYSTEM | CAR WAS PURCHASED NEW 2/15/2018. HAS 41000 MILES AND DEALER MAINTAINED. MY WIFE WAS AT AN INTERSECTION WITH A 1 YEAR OLD AND 4 YEAR OLD IN THE CAR WHEN AUTO SHUTOFF OCCURRED. VEHICLE WOULD NOT RESTART IN A BUSY INTERSECTION. MY WIFE HAD TO BE PUSHED TO THE EDGE OF THE ROAD WITH THE KIDS IN THE CAR AND BE JUMP STARTED. DEALER SAYS IT IS ALL DUE TO A BAD BATTERY. UPON RESEARCH THIS IS A FREQUENT AND HAZARDOUS ISSUE. *BF CONSUMER REPLACED THE BATTERY.*JB | Crash: No Fire: No | 41,000 |
| Dec 2019 | ENGINE | WHILE DRIVING DOWN A CANYON IN HEAVY SNOW, THE GRILL SHUTTERS ICED SHUT. ONCE DOWN, WE DROVE ABOUT 20MINS ACROSS TOWN, THEN STARTED A LONG CLIMB UP A FREEWAY, ABOUT 20MINS OF CONSTANT UPHILL. ON REACHING THE TOP I NOTICED THAT THE ENGINE OIL TEMP, WHICH IS NORMALLY AROUND 200DEG, HAD REACHED 230DEG, AS THE OIL COOLER IS BEHIND THE GRILL SHUTTERS, AND WASN'T GETTING ANY AIR FLOW. THERE WAS NO WARNING FROM THE CAR THAT THE SHUTTERS WERE STUCK SHUT, OR THAT THE OIL WAS GETTING HOT. | Crash: No Fire: No | 36,000 |
| Nov 2019 | ENGINE | TL* THE CONTACT OWNS A 2018 VOLKSWAGEN ATLAS. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE VEHICLE DID NOT RESTART. THE VEHICLE WAS TOWED TO J BERTOLET VOLKSWAGEN (555 RTE 61, ORWIGSBURG, PA 17961) WHERE IT HAD BEEN KEPT SINCE AUGUST 14, 2019. THE DEALER DIAGNOSED THAT THE VEHICLE NEEDED A NEW ENGINE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE STALLED ONE OTHER TIME ON FEBRUARY 1, 2019 WHILE DRIVING 25 MPH. THE VEHICLE WAS TAKEN TO TEDDY VOLKSWAGEN (3743 BOSTON RD, BRONX, NY 10466) WHERE THEY KEPT THE VEHICLE FOR THREE MONTHS AND REPLACED THE CATALYTIC CONVERTER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND THE CONTACT WAS OFFERED HALF OFF THE ENGINE REPLACEMENT PRICE (WITHOUT LABOR). THE APPROXIMATE FAILURE MILEAGE WAS 72,000. | Crash: No Fire: No Towed | 72,000 |
| Nov 2019 | ELECTRICAL SYSTEM | START/STOP SYSTEM OR OTHER ELECTRICAL "FEATURE" DRAINS THE BATTERY TO THE POINT THE ENGINE WON'T START. WORSE THAN THAT, THE START/STOP SYSTEM DOESN'T DEACTIVATE ITSELF EVEN WHEN THE BATTERY IS TOO LOW TO RESTART THE MOTOR. WE WERE JUST STRANDED IN A PARKING LOT IN A BLIZZARD THANKS TO THE CAR NOT STARTING BACK UP. | Crash: No Fire: No | 27,600 |
| Nov 2019 | POWER TRAIN | ERROR "TRANSMISSION IN EMERGENCY MODE" WHEN COLD STARTING. | Crash: No Fire: No | 45,000 |
| Oct 2019 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2018 VOLKSWAGEN ATLAS. WHILE DRIVING VARIOUS SPEEDS, THE BATTERY WARNING INDICATOR ILLUMINATED AND THE VEHICLE SEIZED. THE VEHICLE WAS TAKEN TO THREE RIVERS VOLKSWAGEN (3694 WASHINGTON RD, MCMURRAY, PA 15317, (724) 941-6100) WHERE IT WAS DIAGNOSED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED ELEVEN MONTHS LATER. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE REAR USB DRIVE CAUSED THE FAILURE BECAUSE IT DRAINED THE BATTERY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 17,000. | Crash: No Fire: No | 17,000 |
| Oct 2019 | VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | THE CAR STOPS ON ITS OWN WHILE DRIVING, ALL LIGHTS ON DASH ILLUMINATE, AND CAR STARTS AGAIN AS IF NOTHING HAPPENED. TWICE GOING UP THE DRIVEWAY AND THREE TIMES WHILE ON BACK ROADS. NO ONE WAS IN FRONT OF OR BEHIND US FOR TWO OF THE TIMES. ONE OF THE TIMES, IT WAS DURING TRAFFIC SO THE SPEED WAS SLOW ENOUGH NOT TO HAVE AN IMPACT. ONE OTHER TIME IT STOPPED ABOUT HALF A CAR LENGTH AWAY FROM THE CURB WHEN PARKING THE CAR. WHILE ON THE HIGHWAY, GOING 70, WITH THE BLINKER ON TO GET OVER TO THE CENTER LANE, THE CAR JERKED ME BACK TO THE RIGHT..I WAS IN THE RIGHT LANE, A CAR IN FRONT OF ME, A CAR BEHIND ME, NO CARS IN THE MIDDLE LANE, AND TWO IN THE FAR LEFT LANE COMING UP. ABSOLUTELY NO REASON FOR THE CAR TO THINK THERE WAS A CAR TO THE LEFT OF ME. THE TWO CARS IN MY ORIGINAL LANE AND THE TWO CARS IN THE FAR LEFT LANE REMAINED IN THOSE LANES. I HAVE TAKEN THE CAR TO TWO DIFFERENT DEALERSHIPS, A TOTAL OF THREE TIMES AND THEY COULD NOT RECREATE THE PROBLEM, SO THEY ARE UNABLE TO FIX THE ISSUES. MY CASE WAS ESCALATED TO THE SE REGIONAL CASE MANAGER, WHO PUT THE CASE IN FOR REVIEW TO BUY BACK THE VEHICLE AND WAS NOTIFIED TODAY, 10/18/2019, THAT THEY ARE NOT GOING TO BUY IT BACK BUT THEY WILL CONTINUE TO SERVICE THE VEHICLE UNDER THE WARRANTY. HOW CAN THEY SERVICE THE VEHICLE IF THEY CAN'T FIND ANYTHING WRONG WITH THE VEHICLE. I CAN'T BELIEVE THEY EXPECT TO DRIVE THIS UNSAFE VEHICLE UNTIL SOMEONE DIES! I PAID EXTRA TO BUY THIS VEHICLE FOR THE SAFETY FEATURES, WHICH IS WHAT IS CAUSING THIS TO BE UNSAFE. IT WOULD BE UNETHICAL TO SALE THE CAR, BUT TOO UNSAFE FOR ME TO DRIVE AND PUT MY FAMILY AT RISK OF GETTING IN A VEHICLE ACCIDENT AND DYING. PLEASE HAVE A RECALL ISSUED TO ADDRESS THE ISSUES BEFORE SOMEONE DIES AND TELLING CONSUMERS TO DISABLE THESE FUNCTIONS IS NOT THE RIGHT ANSWER EITHER. I HAVE HAD ISSUES FROM THE BEGINNING, BUT THOUGHT IT WAS HICCUPS. DATE IS APPROXIMATE. | Crash: No Fire: No | 18,000 |
| Oct 2019 | SERVICE BRAKES | I WAS DRIVING ON INTERSTATE 95 AND THE CAR IN FRONT OF ME SUDDENLY BRAKED HARD. I ALSO APPLIED THE BRAKE AND FELT CONFIDENT THAT IT WOULD HAVE STOPPED ON TIME. THE ATLAS AUTOMATIC BRAKING SYSTEM TOOK OVER AND PUT MY CAR TO A COMPLETE STOP ON THE HIGHWAY AND I WAS UNABLE TO APPLY THE GAS TO KEEP GOING UNTIL I PUT CAR IN PARK, SHUT OFF CAR AND RESTART, PUT BACK IN DRIVE AND GOT OUT OF THERE AS QUICKLY AS POSSIBLE HOPING THAT NO CARS BEHIND ME WOULD CRASH INTO ME WITH 3 CHILDREN IN THE BACK OF THE VEHICLE.THIS IS UNACCEPTABLE AND EXTREMELY DANGEROUS. I HAVE SINCE TURNED OFF THE FRONT ASSIST MECHANISM. HOWEVER, EVERY TIME I START THE CAR I MUST REMEMBER TO DO THIS BECAUSE IT DEFAULTS BACK TO FRONT ASSIST. | Crash: No Fire: No | Unknown |
| Oct 2019 | ELECTRICAL SYSTEM,ENGINE | ELECTRICAL ISSUE CAUSES THE TRANSMISSION TO FAIL. AS YOU PRESS ON THE GAS THIS ISSUE DOES NOT ALLOW THE CAR TO MOVE FORWARD. HAS STOPPED ON ME NOW TWICE IN 3 MONTHS. FIRST REPAIR TOOK 20 DAYS. WAS VERY DANGEROUS AND SCARY BECAUSE IT HAPPENED ON FREEWAY THE FIRST TIME AND ON A HILL THE 2ND SO THE CAR BEGAN TO ROLL BACKWARDS. | Crash: No Fire: No | Unknown |
| Sep 2019 | UNKNOWN OR OTHER,ENGINE | MY VW ATLAS SEL 2018 IS SHUTTING OFF WHILE I'M DRIVING. SO FAR THIS HAS HAPPENED 3 TIMES. ONCE WHILE I WAS IN REVERSE AT SLOW SPEED, SECOND TIME WHILE I WAS IN TRAFFIC AND THE MOST RECENT WHILE I WAS DRIVING IN MY NEIGHBORHOOD. IT IS VERY SCARY BECAUSE I HAVE TO PUT IN PARK, PRESS THE BRAKE PEDAL AND START THE CAR AGAIN, WHILE IN THE HIGHWAY. THE SCREEN DISPLAYS AN ERROR IN THE START-STOP, AND ALSO EN ENGINE ERROR THAT SAYS: ENGINE ON DUE TO SYSTEM ERROR AND ONE TIME THE CHECK ENGINE LIGHT TURNED ON. THE UNIT HAS SPENT WEEKS IN THE VW DEALERSHIP AND STILL THEY CAN'T FIND WHAT IS WRONG WITH IT, THEY RETURN THE CAR AND IT HAPPENS AGAIN. I DO NOT FEEL SAFE DRIVING THIS CAR, I HAVE A SON AND I NEED A CAR I FEEL SAFE DRIVING. | Crash: No Fire: No | 20,000 |
| Sep 2019 | STRUCTURE | THE SUNROOF IS LEAKING A LOT OF WATER. THE VW DEALERSHIP SAYS IT IS BECAUSE THE DRAIN TUBE GETS CLOGGED, THE CLEANED IT AND WANTED TO CHARGE ME $80 FOR SOMETHING I HAVE NO CONTROL OVER. FINALLY THEY HONORED THE WARRANTY AND I DIDN'T PAY. THIS COMPLAINT IS TO HELP OTHER PEOPLE IF THIS HAPPENS TO THEM. | Crash: No Fire: No | 20,000 |
| Sep 2019 | SERVICE BRAKES | WHILE APPLYING BRAKES TO COME TO A STOP AT A STOP LIGHT, THE BRAKES WOULD NOT WORK AND THEN MADE A METAL GRINDING SOUND. AN ALERT WENT OFF AND THE BRAKE LIGHT BEGAN BLINKING. THE AUTOMATIC BRAKES ENGAGED AND SLAMMED ON. THE BRAKE LIGHT WENT SOLID AND THEN OFF, AND WAS REPLACED BY A "BRAKE BOOSTER FAULTY" WARNING. AFTER THIS INCIDENT, THE VEHICLE RETURNED TO NORMAL FUNCTIONING. | Crash: No Fire: No | 14,000 |
| Sep 2019 | ELECTRICAL SYSTEM | BATTERY DIED RIGHT AFTER I BOUGHT CAR AND IT APPEARS THIS IS QUITE A FREQUENT ISSUE WITH THIS CAR | Crash: No Fire: No | 26,000 |
| Sep 2019 | SUSPENSION | TL* THE CONTACT OWNS A 2018 VOLKSWAGEN ATLAS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V904000 (SUSPENSION). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. VOLKSWAGEN OF ASHEVILLE (621 BREVARD RD, ASHEVILLE, NC 28806, (828) 232-4000) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.*PM CONSUMER STATES THAT DEALER INFORMED THEM THAT PARTS WERE AVAILABLE. VEHICLE WAS TAKEN IN AND SUSPENSION WAS REPLACED. *DL | Crash: No Fire: No | Unknown |
| Sep 2019 | SERVICE BRAKES | PULLING OUT OF PARKING LOTS WHERE THERE IS SLIGHT DIP CRASH AVOIDANCE SYSTEM WILL KICK IN WHILE TURN INTO TRAFFIC AND WILL STOP THE VEHICLE ALMOST MIDDLE OF THE ROAD, ALMOST GOT T BONE FEW TIME, I HAVE BROUGHT UP TO VW ATTENTION, DEALER KEEPS SAYING NOTHING WRONG WITH VEHICLE . TO ME IT IS SAFETY CONCERN, DEFINITELY FOR VW, THANK YOU | Crash: No Fire: No | 7,000 |