Complaint volume
196 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
196 consumer-submitted complaints on record for the 2018 Toyota Tacoma, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
196 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are fuel/propulsion system, service brakes, fuel system, gasoline. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 6 crash reports, 0 fire reports, 1 injury report, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 90 complaints, with an average reported failure mileage of 26,383 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
196 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2019 | VEHICLE SPEED CONTROL | THIS VEHICLE HAS A 5 TO 8 SECOND DELAY IN ENGINE RESPONSE THAT MAY CAUSE A FATALITY. TOYOTA CORP HAS BEEN CONTACTED AND REFUSES TO DO ANYTHING ABOUT IT | Crash: No Fire: No | 10 |
| Jan 2019 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2018 TOYOTA TACOMA. WHILE THE CONTACT WAS ATTEMPTING TO PARK IN HIS GARAGE, THE BRAKES MALFUNCTIONED AND THE VEHICLE CRASHED INTO A WALL. THERE WERE NO INJURIES. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL AND PROVIDED A CASE NUMBER. THE CONTACT PLANNED TO HAVE THE VEHICLE TOWED TO CROWN TOYOTA OF LAWRENCE (3430 IOWA ST, LAWRENCE, KS 66046, (785) 843-7700) FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 4,500. | Crash: Yes Fire: No | 4,500 |
| Dec 2018 | ENGINE | FOUND METAL SHAVINGS IN THE ENGINE WHEN CHECKING OIL LEVEL ON THE DIP STICK WHEN THE CAR ONLY HAD 1,000 MILES. THE NEXT DAY I WENT TO TELL THEM AND THEY SAID IT WAS NORMAL BUT I ASKED FOR AN OIL CHANGE AND ASKED FOR MY FILTER AND OIL BACK WHEN THEY WERE DONE. ON THE REPORT THEY GAVE ME THEY SAID THEY DID NOT FIND ANY METAL SHAVINGS BUT ON MY FILTER I FOUND MANY, I STILL HAVE THE FILTER AND OIL JUST INCASE I NEED PROOF. TILL THIS DAY I STILL CAN SEE METAL SHAVINGS WHICH WORRIES ME I FOUND THIS IN OTHER TACOMAS TOO AND I DONT KNOW WHY THEY ALWAYS SAY IT'S NORMAL WHEN IT'S NOT. | Crash: No Fire: No | 1,957 |
| Dec 2018 | SUSPENSION,POWER TRAIN,SERVICE BRAKES | AFTER SHIFTING INTO REVERSE FROM PARK AND START BACKING UP THERE IS A 'CLUNK' NOISE FROM UNDER THE THE VEHICLE AND 'CLUNK' HAPPENS AGAIN ONCE YOU BRAKE IN REVERSE. VEHICLE INCONSISTENTLY SHIFTS WHILE DRIVING AT NORMAL CITY SPEED LIMITS. | Crash: No Fire: No | 2,700 |
| Dec 2018 | STEERING,POWER TRAIN,SEATS | VIBRATION IN STEERING WHEEL AND SEAT WHEN DRIVING BETWEEN 10-30MPH AND BRAKING BETWEEN 10-30MPH. THIS IS A NEW 2018 TACOMA ACCESS CAB WITH ONLY 4000 MILES. TSB 0171 AND 0023 ADDRESS THE SAME PROBLEM???? | Crash: No Fire: No | 200 |
| Dec 2018 | POWER TRAIN,VEHICLE SPEED CONTROL | VEHICLE SURGES BETWEEN 40-50MPH, VEHICLE HE A 4 SOD AUTOMATIC WITH 2 ELECTRONIC OVERDRIVES, MONRONEY LABEL STATED 6SPD AUTOMATIC. VEHICLE STICKS IN IT LAST GEAR 4TH SOMETIMES LOCK IN 1ST OD RPMS ARE HIGH, MILEAGE IS 4 MPG LESS THAN LISTED. VEHICLE STUTTERS, DOESN'T ACCELERATE WELL WHEN TRANSMISSION LOCKS | Crash: No Fire: No | 5,150 |
| Nov 2018 | STEERING,SUSPENSION,UNKNOWN OR OTHER | HAVE NOT PAID ONE LONTH YET AND IT HAS 2000 MILES ON IT. WHILE DRIVING ON ROUGH OR SENI ROUGH ROAD THERE IS A NOISE IN THE FRONT SUSPENSION LIKE A RATTLE OF A CAN OR LOOS METAL PLATE. BROUGHT IT FOR WARRANTY CHECK AND THEY SAID IT IS THE BRAKE PADS BUT THIS NOISE KEEPS ON EVEN WHEN BRAKE IS PRESSED. | Crash: No Fire: No | 2,200 |
| Nov 2018 | POWER TRAIN,VEHICLE SPEED CONTROL | ACCELERATION DELAY/HESITATION, UNP? TRY TELLING A DRIVER WHAT TO DOREDICTABLE AND DANGEROUS COMPUTER TRANSMISSION COMBINATION. I NOW HAVE JUST OVER 4000 MILES ON MY 2018 TOYOTA TACOMA OR 4X4 DCSB. PURCHASED IN JULY, GOT A SOFTWARE UPDATE IN AUGUST AT ABOUT 1100 MILES. WHILE THE THROTTLE RESPONSE IMPROVED POST UPDATE, THE HUNTING FOR GEARS AND WHAT GEAR DO I BELONG IN CONFUSION HAS NOT REALLY IMPROVED. I MIGHT HAVE BEEN ABLE TO LIVE WITH SOME OF THE GEAR HUNTING/CONFUSION, BUT THE ONE ISSUE THAT JUST KILLS ME EVERY TIME, IS A DELAY FROM PRESSING THE PEDAL UNTIL THE VEHICLE ACCELERATES WHEN I AM IN A COAST AT APPROXIMATELY 15-25MPH. I CAN LITERALLY PRESS THE PEDAL, COUNT 1, 2..AND THEN THE TRUCK REVS AGGRESSIVELY AND KICKS INTO GEAR AS IF IT'S NOW OVERCOMPENSATING FOR THE DELAY AS OPPOSED TO WHAT SHOULD HAVE JUST BEEN A GRADUAL INCREASE IN SPEED. THIS DOESN'T HAPPEN EVERY TIME, BUT IT HAPPENS OFTEN ENOUGH THAT IT IS AN OBVIOUS FLAW AND IT HAS NEVER IMPROVED POST UPDATE. AND ONCE AND JUST ONCE, I PRESSED THE PEDAL AND IT JUST DIDN'T REACT AT ALL, IT WAS JUST DEAD, THEN I RELEASED IT AND PRESSED AGAIN AND IT ACCELERATED. I HAVE NEVER IN MY ENTIRE 24 YEARS OF DRIVING EXPERIENCED A DEAD PEDAL UNTIL THIS BRAND NEW 2018 TACOMA. THE UPDATE I AM REFERENCING FLASHES THE COMPUTER OF THE TRUCK AND THE SAME CALIBRATION ID WAS RELEASED TO COMBAT A NUMBER OF ISSUES KNOWN BY TOYOTA. THE TOYOTA SERVICE BULLETIN ID'S FOR THIS UPDATE ARE 0062-18, 0058-18, 0125-18. | Crash: No Fire: No | 3,500 |
| Nov 2018 | POWER TRAIN,VEHICLE SPEED CONTROL | SAFETY ISSUE REGARDING THE TOYOTA TACOMA V6 WITH 6SPD AUTOMATIC. SLUGGISH FROM A STANDSTILL, IF STARTING FROM A COAST, THERE IS A DEALY UNTIL IT ACCELERATES, THE VEHICLE DOWNSHIFTS ABRUPTLY INTO 4TH GEAR IF A GUST OF WIND OR ANY INCLINE CROSSOVER, BRIDGE, OVERPASS OCCURS. THE VEHICLE WILL LOCK DOWNSHIFT TO 4TH RAMP UP RPM'S TO 3300 AND ABOVE, AFTER CRESTING THE 3300 RPMS STILL OCCURS, IT WILL EVENTUALLY UPSHIFT INTO 5TH GEAR, BUT WILL HOLD 5TH GEAR AT 55MPH AND ABOVE SOMETIMES INDEFINITELY, OTHER TIMES, FOR MILES THEN SHIFT INTO 6TH, ALL THE WHILE DRIVING ON A FLAT SURFACE. IT IS UNSAFE, CANNOT PROPERLY TOW ANYTHING, AND SUBSEQUENTLY, THE MPG'S ARE SUBSTANTIALLY LESS THAN POSTED DUE TO THE DEFECTS WITH THE TRANSMISSION. TOYOTA FORUMS ARE UP TO 145 PAGES OF UNHAPPY TACOMA OWNERS SUFFERING THE SAME ISSUES, WHILE TOYOTA TAKES THE STANCE IT IS NORMAL. THESE PROBLEMS OCCUR EVERY TIME I DRIVE ON THE HIGHWAY. | Crash: No Fire: No | 4,300 |
| Nov 2018 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | TRANSMISSION LOCKS OUT IN 4TH GEAR, MID SPEED SURGE, SURGE AT IDLE WHEN TURNING THE WHEELS. CRUISE CONTROL DOESN'T FUNCTION IT WILL INCREASE RPM'S ON A FLAT ROAD. | Crash: No Fire: No | 500 |
| Nov 2018 | SERVICE BRAKES | CROSSING STREET GOING STRAIGHT EASTBOUND ON GREEN LIGHT, ROAD CONSTRUCTION GOING ON. TRUCK STOPPED COMPLETELY ON MIDDLE OF ROAD, THINKING THERE WAS A CAR IN FRONT OF ME. NO VEHICLE IN FRONT JUST SHADOW OF THE BRIDGE, THAT MADE CAR STOP AUTOMATICALLY. BY THEN NORTH TRAFFIC STARTED MOVING GOT HIT. WERE IN A 5 VEHICLE ACCIDENT. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 8,000 |
| Oct 2018 | ELECTRICAL SYSTEM,SEAT BELTS,SEATS | TOYOTA HAS AN ISSUE WHERE THERE SERVICE TECHNITIANS, DEALERS AND CUSTOMER SERVICE REPRESENTATIVES CANNOT TELL THE DIFFERENCE BETWEEN NHTSA MANDATED SEAT BELT INDICATORS AND OPTIONAL INDICATORS. I HAVE REPORTED AN ISSUE WHERE THE SEAT WILL NOT SLIDE CORRECTLY AND THAT THE SEAT BELT SENSOR AND OPTIONAL ALERT SYSTEM SEEMS TO BE MALFUNCTIONING. THE OPTIONAL SEAT BELT INDICATOR MALFUNCTIONS AND CAUSES A PROLONGED AUDIO DISTRACTION TO THE DRIVER THAT INTERFERES WITH THE ROLL THAT OTHER SAFETY FEATURES SUCH AS REVERSE SENSORS, ETC. CANNOT BE DISTINGUISHED. TOYOTA ALLOWS THE DEALER TO TURN OFF THE DISTRACTING OPTIONAL CHIMES, BUT THE DISCRETION IS LEFT TO THE DEALER AND NOT THE DRIVER WHICH POSES RISK TO PEDESTRIANS, DRIVERS AND PASSENGERS. THE MAJOR PROBLEM IS THAT THE FAILURE TO UNDERSTAND THE DIFFERENCE BETWEEN THE MANDATORY ALERT SYSTEM AND THE OPTIONAL ALERT SYSTEM MEANS THAT DEALERS ARE IGNORING CUSTOMER REQUESTS TO MUTE THE OPTIONAL ALARM INCREASING THE RISK OF DISTRACTION TO AN UNACCEPTABLE LEVEL. | Crash: No Fire: No | 150 |
| Oct 2018 | POWER TRAIN | TL* THE CONTACT OWNS A 2018 TOYOTA TACOMA. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, THE GEAR SHIFTER KNOB BECAME LOOSE. THE VEHICLE WAS TAKEN TO STEWART TOYOTA (LOCATED AT 3400 I-145, CORSICANA, TX 75110, (903) 874-6556) AND REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145. | Crash: No Fire: No Medical attention | 145 |
| Sep 2018 | VEHICLE SPEED CONTROL,SERVICE BRAKES | I WAS DRIVING WITH ALL TSS (TOYOTA SAFETY SENSE) SYSTEMS ENABLED (AS IS THE ONLY DEFAULT SETTING ON THIS TRUCK) WITH THREE PASSENGERS (MY YOUNG FAMILY) AT ABOUT 50 MPH ON A SOMEWHAT CURVY MOUNTAIN ROAD. THE TRUCK'S PCS (PRE COLLISION SYSTEM) SLAMMED ON MY BRAKES ERRONEOUSLY WHEN A CAR (NOT IN MY PATH OR LANE) ON A CURVE WAS SLOWING TO TURN OFF ONTO THE SHOULDER. THE TRUCK DROPPED SPEED RAPIDLY AND UNEXPECTEDLY UNTIL I PRESSED THE ACCELERATOR HARD, AND COULD HAVE CAUSED A REAR END COLLISION HAD ANOTHER VEHICLE BEEN FOLLOWING ME. THE TOYOTA PCS SYSTEM IS NOT READY TO BE USED SAFELY ON PUBLIC ROADS, AND NEEDS TO BE RECALLED OR DISABLED EASILY AS A DEFAULT SETTING BEFORE SOMEONE GETS INJURED OR KILLED! | Crash: No Fire: No | 500 |
| Sep 2018 | UNKNOWN OR OTHER,SERVICE BRAKES | WHEN APPLYING THE BRAKES WHILE DRIVING THE VEHICLE AT ANY SPEED THE VEHICLE VIBRATES. WAS MADE AWARE THAT THE REAR AXLE WAS DEFECTIVE AND WAS RECALLED BY TOYOTA. TOYOTA IS AWARE OF THE SITUATION AND CONTINUES TO PUT THESE VEHICLES OUT IN PUBLIC WITH NO DISCLOSURE TO THE CONSUMER. | Crash: No Fire: No | 600 |
| Sep 2018 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2018 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 30 MPH AND ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL EXTENDED TO THE FLOORBOARD WHEN IT WAS DEPRESSED AND THE STOPPING DISTANCE WAS EXTENDED. IN ADDITION, THE BRAKE SENSOR INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO AUTOLAND TOYOTA (170 US 22, SPRINGFIELD, NJ 07081), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,500. | Crash: No Fire: No Towed | 1,500 |
| Jul 2018 | UNKNOWN OR OTHER,SERVICE BRAKES | THE 2018 TOYOTA TACOMA HAS A PRE-COLLISION SYSTEM THAT DOES NOTHING MORE THAN BEEP LOUDLY AT THE DRIVER WHEN IT "THINKS" I NEED TO BRAKE. IT IS OVERLY SENSITIVE AND SERVES AS A DANGEROUS DISTRACTION WHENEVER I AM IN HEAVY TRAFFIC. AS AN EXAMPLE, ON TIGHT CITY ROADS WITH CARS PARKED ON BOTH SIDES IT DETECTS THE CARS ON BOTH SIDES AND CONSTANTLY GOES OFF. IT DETECTS GUARDRAILS AND SIGNAGE ON CURVES. I WAS TOLD BEFORE I BOUGHT IT THAT IT CAN BE SHUT OFF, BUT THAT WAS NOT REALLY TRUE. IT CAN ONLY BE TURNED OFF FOR THE DURATION OF THE DRIVE. IT RESETS TO ON AT FULL SENSITIVITY WHENEVER I RESTART THE TRUCK. IT IS EXTREMELY UNSAFE, AS IT DISTRACTS ME IN TRAFFIC AND DRAWS MY ATTENTION AWAY FROM THE ROAD AND TO THE DASHBOARD EVERY TIME IT BEEPS. SO, I HAVE TO GO INTO THE DASH MENU AND SHUT IF OFF EVERY TIME I START THE CAR, OR I'M FORCED TO FIDDLE WITH IT ON THE FLY IN TRAFFIC. IT IS UNCONSCIONABLE TO PUT SOMETHING LIKE THAT IN A VEHICLE AND NOT ALLOW THE DRIVER THE OPTION TO PERMANENTLY DISABLE IT. I COMPLAINED TO TOYOTA (CASE#1807122684) AND TOLD THEM THAT THIS REPRESENTS A SERIOUS DEFECT/DESIGN FLAW AND THAT EVENTUALLY IT WAS GOING TO CAUSE ME OR SOMEONE ELSE TO GET IN AN ACCIDENT, AND THEY DIDN'T CARE. THEY MAINTAIN THAT SOMEHOW CONSTANTLY DISTRACTING THE DRIVER IS A SAFETY FEATURE AND THAT THE TRUCK IS SUPPOSED TO DO THIS. AS MORE OF THESE FEATURES BECOME STANDARD THE NTSB HAS TO REGULATE THEM AND FORCE MANUFACTURERS TO CONSIDER THAT NOT ALL DRIVERS ARE THE SAME. THERE ARE PEOPLE THAT ARE VERY SENSITIVE TO BEEPS AND ALARMS AND THESE DEVICES ARE THE OPPOSITE OF HELPFUL IN THOSE CASES. THEY ARE DANGEROUS. MAYBE THIS "FEATURE" HELPS SOME DRIVERS, BUT TO ME IT IS AN ACCIDENT WAITING TO HAPPEN. THERE NEEDS TO BE A WAY FOR THE DRIVER TO PERMANENTLY DISABLE THESE TYPES OF FEATURES AND MAINTAIN CONTROL OF THE VEHICLE | Crash: No Fire: No | 5 |
| Jul 2018 | POWER TRAIN | BOUGHT TRUCK BRAND NEW. WITHIN A COUPLES OF WEEKS NOTICED RANDOM SHUDDERING VIBRATION WHEN DRIVING THE VEHICLE NOT AROUND 35-45 MPH. TOOK IT TO TOYOTA. THEY STATED THEY COULD NOT IMITATE THE ISSUE. SHUDDERING IS WORSE AND CONSISTENT AROUND 35-50 MPH. CURRENTLY AROUND 2000 MILES ON ODOMETER. SCHEDULED ANOTHER APPT WITH TOYOTA THIS WEEK. | Crash: No Fire: No | 200 |
| Jun 2018 | ENGINE | AROUND 12:30PM ON 6/28 MY TOYOTA TACOMA 2018 VIN# [XXX] STARTED TO BLINK THE CHECK ENGINE LIGHT AND IT WAS FOLLOW BY THE ENGINE SHAKING AND NOT TAKING GEARS UP THEREFORE VERY SLOWLY ACCELERATING UP TO THE 40MPH. SEEING ALL THIS I DECIDED TO HEAD TO THE DEALERSHIP BIG HORN IN GLENWOOD SPRINGS, CO AT ABOUT 1:00PM FROM MY HOUSE IN BASALT, CO. BUT AS THE PROBLEM PERSISTED I HAD TO STOP IN EL JEBEL, CO AND CALL BOTH THE DEALER AND TOYOTA ROADSIDE ASSISTANCE. MY FIRST ATTEMPT TO RECEIVE SERVICE FROM BOB ADAMS TRUCKING RESULTED IN A TWO HOUR WASTE OF TIME, BY THEM CANCELING SERVICE AND SAYING IT WAS ME WHO CANCEL. BY THIS TIME I ALREADY SPOKE TO BOTH DAWN AT SERVICE AND GUEST RELATIONS. 3:30 HOURS HAVE PASSED BY AND HERE I AM STILL SITTING BY THE SIDE OF A DANGEROUS BUSY HIGHWAY STARVING AND THIRSTY IN A 95 DEGREES SUMMER DAY AND TOYOTA HAS NOT STILL DO THE BEST THEY CAN TO TAKE ME OUT OF THIS SITUATION. A BRAND NEW $38,000 TRUCK THAT I HAVEN?T EVEN MAKE THE FIRST PAYMENT IS STUCK IN THE ROAD. MY TRUST AND LOVE FOR THE BRAND AND ITS SERVICES HAS BEEN LOST. HOW CAN I TRUST TO DRIVE MY FAMILY SAFE THINKING IN THE BACK OF MY HEAD THAT THIS CAN POSSIBLY HAPPEN AGAIN? VALLEY TOWING 24HR IS FINALLY HERE TO PICK UP THE TRUCK AT 4:30PM ALMOST 4 HOURS AFTER I MADE MY FIRST CALL TO TOYOTA ROADSIDE ASSISTANCE. 3 DAYS HAS PASSED BY AND THEY STILL HAVE THE TRUCK IN THE DEALER NOT KNOWING WHAT IS THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: No Fire: No | Unknown |
| May 2018 | VISIBILITY | TL* THE CONTACT OWNS A 2018 TOYOTA TACOMA. WHILE DRIVING APPROXIMATELY 70 MPH, BOTH THE DRIVER AND PASSENGER SIDE REARVIEW MIRRORS FAILED TO REMAIN IN PLACE AND WOULD INDEPENDENTLY TURN INWARDS. THE VEHICLE WAS TAKEN TO CONICELLI TOYOTA OF SPRINGFIELD (860 BALTIMORE PIKE, SPRINGFIELD, PA 19064, (484) 479-2410), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,800. *TT | Crash: No Fire: No | 2,800 |
| Mar 2018 | FUEL/PROPULSION SYSTEM | A MONTH AFTER I LEASE THE VEHICLE THE CHECK ENGINE LIGHT CAME ON ONE DAY AFTER WORK. | Crash: No Fire: No | 2,400 |