Complaint volume
324 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
324 consumer-submitted complaints on record for the 2018 Toyota RAV4, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
324 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, unknown or other, exterior lighting. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 30 crash reports, 32 fire reports, 13 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 143 complaints, with an average reported failure mileage of 25,416 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
324 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Apr 2021 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | CAR STARTED STALLING WHOLE IN MOTION YESTERDAY. I HAVEN'T THOUGHT TOO MUCH ABOUT IT. TODAY IN MY 3RD DRIVE OF THE DAY AFTER I STOP AT A RESTAURANT, I START THE CAR TO THE SURPRISE IT JUST STALLED AND GIVE ME CHARGING SYSTEM MALFUNCTION I TRY TO START IT AGAIN WITH NO LUCK. I'M FAR FROM HOME I CALL THE LOCAL DEALERSHIP AND IS CLOSED. I WILL HAVE TO WAIT TOMORROW MORNING TO TOW THE CAR TO THEM. I WASN'T EXPECTING THIS TO HAPPEN IN A TOYOTA VEHICLE ONLY 3 YEAR OLDER. LAST YEAR THEY CHANGE THE BATTERY BECAUSE IT LET ME STRANDED SOMETHING WRONG WITH THE ELECTRIC SYSTEM FOR SURE. | Crash: No Fire: No | 47,000 |
| Apr 2021 | ELECTRICAL SYSTEM | THE VEHICLE USE PURCHASED IN DEC '18. IN DEC '19 THE BATTERY WENT DEAD AND WAS REPLACED. TOYOTA SAID THE BATTERY HAD A BAD CELL.. IN APR '20 THE BATTERY WENT BAD AGAIN AND WAS REPLACED. TOYOTA SAID THE WRONG SIZE BATTERY WAS INSTALLED THE LAST TIME. IN AUG '20 THE BATTERY WENT BAD AGAIN AND WAS REPLACED, TOYOTA SAID IT WAS BECAUSE OF A GPS DEVISE THAT WAS INSTALLED BY THE SELLING DEALERSHIP AND WAS NEVER MADE AWARE TO THE BUYER. IN DEC '20 THE BATTERY WENT BAD AGAIN AND WAS REPLACED. THIS TIME TOYOTA SAID IT WAS BECAUSE THE CAR WAS NOT BEING DRIVEN ENOUGH. THE DRIVING PATTERN HAS BEEN THE SAME WITH THIS VEHICLE SINCE IT WAS PURCHASED. IF THAT WAS THE PROBLEM THEN WHY WAS IT NOT A PROBLEM IN THE FIRST YEAR OF OWNERSHIP. ALSO IT WAS NOT A PROBLEM WITH THE PREVIOUS VEHICLE THAT WAS USED AS A TRADE-IN ON THIS VEHICLE. THERE SEEMS TO BE AN OBVIOUS PROBLEM WITH THE ELECTRICAL SYSTEM OF THE VEHICLE. | Crash: No Fire: No | 4,874 |
| Mar 2021 | VISIBILITY/WIPER | THE EVENING OF SUNDAY, MARCH 28TH, 2021 I WAS DRIVING ON INTERSTATE 84 IN IDAHO NEAR WENDELL, AT APPROXIMATELY 83 MPH WHEN THE SUNROOF OF MY 2018 RAV4 EXPLODED WITHOUT ANY WARNING. LUCKILY THE SHADE PANEL WAS DRAWN, SO NO GLASS DEBRIS WENT INTO THE CAR. MY HUSBAND WAS IN THE PASSENGER SEAT, AND OUR 16 YR OLD DAUGHTER WAS SITTING BEHIND HIM. WHEN I FIRST HEARD THE EXPLOSION, I THOUGHT WE HAD A TIRE BLOWOUT, BUT I DIDN'T FEEL A PULL ON THE STEERING WHEEL. MY NEXT THOUGHT WAS THAT THE RV NEXT TO ME HAD A BLOWOUT, BUT THEY KEPT ON DRIVING. WE COULD HEAR A LOT OF WIND COMING FROM THE SUNROOF, SO I PULLED OVER AT THE NEXT EXIT, WHICH WAS CLOSE, AND ASSESSED THE SITUATION. THE SUNROOF WAS GONE! THE REMAINING GLASS AROUND THE EDGES WAS ALL CRACKED AND CURVED UPWARDS, SO IT WAS OBVIOUS THAT IT HAD EXPLODED FROM THE INSIDE OUT. THERE WAS ALSO A LOT OF GLASS DEBRIS INSIDE THE SHADE PANEL. NOBODY PULLED OVER AND APPROACHED US, SO WE DON'T BELIEVE THERE WERE ANY EYE WITNESSES. WE WERE ON OUR WAY HOME TO BOISE AFTER SPENDING SPRING BREAK IN UTAH. WE CONTINUED DRIVING THE REMAINING 2 HRS. HOME, WITH MY HUSBAND HOLDING THE SHADE PANEL CLOSED, SINCE WE WERE AFRAID IT MY GET SUCKED OUT. THE WIND WAS PRETTY DEAFENING. THE WEATHER CONDITIONS AT THE TIME WERE CLEAR AND SUNNY, 75* WITH STRONG WINDS. WE WERE NOT AWARE OF ANY FLYING DEBRIS, NOR DID WE HEAR ANYTHING HIT THE CAR BEFORE THE EXPLOSION. | Crash: No Fire: No | 72,125 |
| Mar 2021 | AIR BAGS | TL* THE CONTACT OWNED A 2018 TOYOTA RAV-4. WHILE DRIVING AT 55 MPH, ANOTHER VEHICLE FAILED TO YIELD WHILE TURNING INTO THE LEFT LANE COLLIDING INTO THE CONTACT'S VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE ON THE PASSENGER SIDE OF THE VEHICLE. THE DRIVER SIDE CURTIN AIR BAG AND DRIVER FRONT AIR BAG FAILED TO DEPLOY. THE CONTACT HAD A FRACTURED A FINGER ON HER RIGHT HAND, CHEST CONTUSIONS AND RIGHT KNEE BRUISE. MEDICAL ATTENTION WAS RECEIVED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED TOTAL LOSS HOWEVER THE EVALUATION WAS NOT COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE APPROXIMATE FAILURE MILEAGE WAS 42,000. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 4,200 |
| Mar 2021 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES | STARTING LATE AUG2020 THE DASHBOARD STARTING TO SHOW WARNING LIGHTS RANDOMLY AND INCONSISTENTLY. ALL WARNING LIGHTS DO NOT COME AT THE SAME TIME BUT WHEN TURNING THE EXTERNAL LIGHTS ON OTHER WARNING LIGHTS TURN ON AND SO FAR THE CAR HAVE STALLED MORE THAN 4 TIMES WHILE DRIVING UNDER 40 MPH. THE LAST 3 TIMES THE CAR STARTED RIGHT AFTER BEING PARKED AND BUT THIS LAST TIME IT DID NOT AND WHILE I WAS WAITING FOR A TOW ALMOST HAD AN ACCIDENT FROM BEHIND ME AS THE CAR THAT WAS COMING BEHIND ME STOPPED AND WAS HIT BY ANOTHER CAR BEHIND HIM. I TOOK IT TO THE DEALER AND SINCE IT IS OUT OF WARRANTY THEY WOULD NOT TOUCH IT AND ALL THEY DID WAS DISCONNECT THE BATTERY SO THE WARRANTING LIGHTS TURN OFF AND SEND ME BACK OUT AND WITH IN 15 MIN ON THE ROAD THE LIGHTS STARTED TO COMEBACK ON AGAIN BUT THE CAR DID NOT DIE ON THE ROAD. THE CAR IS BARELY 3 YEARS OLD AND ONLY HAVE 14,500 MILES ON IT AND IT IS BECOMING VERY UNRELIABLE TO DRIVE. | Crash: No Fire: No | 14,500 |
| Mar 2021 | UNKNOWN OR OTHER | THIS CAR STARTED A FIRE ON THE ROAD WHILE IT WAS IN MOTION, AND AFTER I DROVE IT OVER A MILE ON A CITY STREET ON APRIL 22ND, 2019. I STOPPED THE CAR AND TURNED OFF THE CAR AFTER I SAW SMOKE CAME OUT OF THE HOOD IN FRONT OF DRIVER SIDE WINDSHIELD. I LEFT THE CAR IMMEDIATELY TO CALL FOR HELP. LESS THAN A MINUTE, AFTER I LEFT THE CAR, THE FIRE STARTED, THE FLAMES WENT UP TO 10 FEET HIGH IN A SHORT 2 MINUTES, IN LESS THAN 10 MINUTES, BEFORE THE FIREMEN PUT FIRE OFF, THE CAR WAS BURNED TO THE FRAME WITH NOTHING LEFT INSIDE. THE CAR WAS DRIVEN A LITTLE OVER 6000 MILES AT THE TIME. TOYOTA HAS NOT COVERED ANY OF MY LOSS AND TAKEN THE RESPONSIBILITY. | Crash: No Fire: Yes | 6,000 |
| Mar 2021 | SERVICE BRAKES,ENGINE | WHILE DRIVING, THERE IS A LITTLE SHAKES ON THE CAR AND A MESSAGE APPEARED THAT THE ANTI LOCKING BRAKE FAILED. I STOP THE VEHICLE AND I SAW SMOKE COMING FROM THE HOOD. I TURNED OFF THE VEHICLE AND TOOK THE KEY FROM THE IGNITION. A FIRE START COMING OUT OF THE HOOD AND I TOLD MY WIFE TO GET OUT OF THE VEHICLE AND I GET OUT ALSO, THE DRIVER OF A VEHICLE BEHIND US CALLED THE FIRE DEPARTMENT AND IN A FEW MINUTES THE FIRE FIGHTERS ARRIVED AND START EXTINGUISHING THE FIRE. THE FIRE ENGULF THE WHOLE VEHICLE. | Crash: No Fire: Yes | Unknown |
| Mar 2021 | ENGINE,FUEL/PROPULSION SYSTEM | VEHICLE IN MOTION. I TRIED TO ACCELERATE TO PASS ON OTHER VEHICLE AND ACCELERATION STALLED OUT. THIS HASS OCCURED ON 3 SEPARATE OCCASIONS. BUT IT IS NOT CONSISTANT ON ALL OCCASIONS. | Crash: No Fire: No | 21,000 |
| Mar 2021 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2018 TOYOTA RAV4. THE CONTACT STATED WHILE DRIVING AT 55 MPH, WHEN THE VEHICLE STALLED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE SAW SMOKE EXIT THE HOOD. THE CONTACT WAS ABLE TO PARK ON THE SIDE OF THE ROAD. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE CONTACT CALLED LOCAL DEALER EASTERN SHORE TOYOTA (29732 FREDERICK BLVD, DAPHNE, AL 36526: (251) 250-0161) AND WERE MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. | Crash: No Fire: Yes Towed | 30,000 |
| Mar 2021 | ELECTRICAL SYSTEM | CONSTANT BATTERY FAILURE ON 2018 RAV 4. REPLACED JAN 2020 AND AGAIN MARCH 2021. ALL THE LIGHTS LIT UP, BELLS & WHISTLES THEN DEAD. HAVE CALLED TRIPLE A SO MANY TIMES WE ARE OUT OF SERVICE UNLESS UPGRADE PLAN. DEALER STATES CAR NOT DRIVEN ENOUGH (DESPITE DRIVEN SEVERAL TIMES PER WEEK) BUT DEALER WOULD NOT STATE HOW MUCH CAR SHOULD BE DRIVEN TO AVOID BATTERY FAILURE ISSUE. ALSO NOTED SQUIRREL HAD BUILT NEST UNDER THE HOOD WITH INSULATION. NOTIFIED DEALER OF ALL & THEY REPLACED BATTERY WHICH WAS NOT INCLUDED IN WARRANTY THAT IS ACTIVE. VEHICLE WAS STATIONARY. CONCERNED AS OTHERS HAVING SAME ISSUE AND SOME WITH BATTERY EXPLOSION/FIRE. MY MOM IS ELDERLY AND CONCERNED ABOUT HER BEING STRANDED OUT AND ABOUT OR WORSE FIRE HAZARD. | Crash: No Fire: No | 7,000 |
| Feb 2021 | VISIBILITY/WIPER | 1/30/2021 TRAVELING APPROX 74 MPH ON INTERSTATE IN LIGHT TRAFFIC AND LIGHT RAIN (HEAVY DRIZZLE) AND OUTSIDE TEMP AROUND 47 DEGREES. I WAS LISTENING TO AN AUDIOBOOK WHEN I HEARD A NOISE LIKE A POPPING SOUND AND THEN A ROAR AS WIND STARTED COMING IN THE CAR AND WHAT I NOW KNOW WAS THE SHATTERED GLASS FROM MY SUNROOF FALLING IN ON ME. SHATTERED GLASS FELL ON ME AND WHEN I MOVED IT WEDGED ITSELF BETWEEN ME AND MY SEAT MAKING IT UNCOMFORTABLE TO MOVE FOR FEAR OF BEING CUT BY THE GLASS. IT WAS NOT A ROCK THE SUNROOF SPONTANEOUSLY EXPLODED. | Crash: No Fire: No | 51,000 |
| Jan 2021 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | TRAFFIC STOPPED ON THE HIGHWAY AND MY CAR DIDN'T. THE AUTOMATIC BRAKING SYSTEM STARTED BUT IT DIDN'T STOP. ALMOST EVERY AIRBAG DEPLOYED EXCEPT THE PASSENGER, IT WAS OFF. MY DASH READ THAT ABS FAILED CONTACT DEALER. | Crash: Yes Fire: No Towed | 61,000 |
| Jan 2021 | STEERING | STEERING WARNING LIGHT COMING ON WITH WARNING SOUND, THE DEALER CAN'T FIND THE PROBLEM TO REPAIR IT | Crash: No Fire: No | Unknown |
| Jan 2021 | POWER TRAIN | THE VEHICLE DOWNSHIFTS 2X AT 40 MPH INTO A GEAR WHICH MAKES THE CAR LURCH AND THE RPMS GO FROM 2000 TO 4000. HAPPENS DURING MILD ACCELERATOR DEPRESSION. IF YOU ROMP ON THE GAS THIS DOES NOT HAPPEN. WHEN IT DOES UPSHIFT THE ECO LIGHT COMES ON BUT THEN IT UPSHIFTS AGAIN. THE SENSOR DOES NOT SELECT THE RIGHT GEAR FOR THE LOAD. | Crash: No Fire: No | 58,000 |
| Dec 2020 | LANE DEPARTURE | THE LANE DEPARTURE WARNING BUZZER'S WARNING CANNOT BE HEARD ON THE ROAD WITH THE RADIO ON LOW VOLUME OR WITH A RADIO OFF BUT DRIVING ABOVE 75MPH DUE TO THE ROAD NOISE. MULTIPLE COMPLAINTS TO DIFFERENT DEALERS RESULTED IN COMMENTS THAT THE BUZZER WORKS AS DESIGNED. CALLS TO TOYOTA'S "BRAND ENGAGEMENT ADVOCATE" RESULTED IN ADVICE TO GO TO A DEALER. THEY HAVE NO AUTHORITY TO INSTRUCT THE DEALER TO REPLACE THE BUZZER. I UNDERSTAND THAT LDW IS MANDATORY FOR 5 STARS SAFETY RATING, BUT I CANNOT FIND THE SPECIFICATION FOR THIS SAFETY FEATURE. | Crash: No Fire: No | 75 |
| Dec 2020 | EXTERIOR LIGHTING | I HAVE AN AUTO SHIFT OFF FOR HIGH BEAM LIGHTS, I TURN MY HIGH BEAMS ON AND THEY DON'T WORK, AND WHEN I PULL THE SWITCH BACK LIKE I AM TRYING TO FLASH MY HIGH BEAMS AT SOMEONE THEY WORK BUT WHEN I TURN THEM ON TO KEEP THEM ON THEY DO NOT WORK AND MY AUTO HIGH BEAM LIGHT DOES NOT COME ON EITHER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: No Fire: No | 40,000 |
| Nov 2020 | UNKNOWN OR OTHER | I STOPPED THE VEHICLE ON A SMALL INCLINE WHILE THE GEAR SHIFT WAS IN DRIVE. I HIT THE POWER BUTTON (WHILE THE BRAKE WAS PRESSED) WITHOUT PUTTING THE CAR INTO PARK. WITH THE VEHICLE STILL IN DRIVE, AND NOT PROPERLY TURNED OFF, WHEN I REMOVED MY FOOT FROM THE BRAKE, MY VEHICLE ROLLED BACKWARDS SIX FEET. LATER THAT DAY I TRIED TO RECREATE THE SAME SCENARIO AND IT HAPPENED AGAIN. IF YOU PRESS THE POWER BUTTON TO TURN OFF YOUR VEHICLE WHILE IT IS STILL IN DRIVE AND YOU TAKE YOUR FOOT OFF OF THE BRAKE, THE CAR WILL ACT AS THOUGH IT IS IN NEUTRAL AND ROLL DOWNHILL. I HAVE NOT TRIED WITH THE CAR FACING DOWNHILL/ROLLING FORWARDS. | Crash: No Fire: No | Unknown |
| Nov 2020 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,SERVICE BRAKES | WHILE IN REVERSE WITH FOOT ON BRAKE (STOPPED) THE VEHICLE WAS REAR ENDED. WHILE FOOT STILL ON BRAKE THE VEHICLE HAD UNCOMMANDED FORWARD ACCELERATION (ENGINE REVVED UP LIKE FOOT FLOORED THE GAS PEDAL). VEHICLE ACCELERATED FORWARD ~25 FT AND HIT THE FRONT OF ANOTHER VEHICLE (FOOT ON BRAKE PEDAL ENTIRE TIME). UPON IMPACT, THE VEHICLE HAD UNCOMMANDED ACCELERATION IN REVERSE (FOOT ON BRAKE PEDAL STILL). WAS ABLE TO TURN OF IGNITION AND PULL THE EMERGENCY BRAKE TO STOP THE VEHICLE AFTER MOVING ~25FT IN REVERSE. AT FINAL STOP, THE VEHICLE'S TRANSMISSION LEVER WAS IN THE DRIVE POSITION. NOTE: TOW TRUCK DRIVER STARTED VEHICLE TO GO IN REVERSE A FEW FEET FOR POSITIONING. WITH ENGINE RUNNING, VEHICLE WAS PUT IN REVERSE AND GAS PEDAL PRESSED GENTLY. VEHICLE WENT IN REVERSE (< 2MPH) AS IT SHOULD. FOOT APPLIED TO BRAKE AND VEHICLE PUT IN PARK IN ONE MOTION. VEHICLE IN PARK AND FOOT ON BRAKE THE ENGINE BEGAN TO REV UP AGAIN. KEY WAS TURN OFF. VEHICLE TOWED. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 13,800 |
| Oct 2020 | UNKNOWN OR OTHER | MY CAR IS A TOYOTA RAV4 2018. ON OCTOBER 20, 2020, I WAS DRIVING MY CAR AROUND 60 MPH WITH MY SON ON A BRIGHT, SUNNY DAY IN ABOUT 80 DEGREE WEATHER ON HIGHWAY 605N JUST PAST HIGHWAY 60. OUT OF NOWHERE, WE WE HEARD A LOUD BURSTING NOISE THAT SOUNDED LIKE A GUNSHOT. THERE WEREN'T MANY CARS ON THE HIGHWAY AND I WAS DRIVING ON THE THIRD LANE FROM THE OUTER EDGE. WHEN I PULLED OVER, I NOTICED THE SUNROOF HAD COMPLETELY SHATTERED. WE HADN'T TRIED TO OPEN THE SUNROOF AT THE TIME OF THE INCIDENT NOR DID IT APPEAR THAT A ROCK OR OTHER OBJECT HIT THE SUNROOF. ON OCTOBER 22, 2020, I TOOK MY CAR TO THE TOYOTA DEALERSHIP IN WESTMINSTER. THE DEALERSHIP SAID THAT THEY WERE NOT RESPONSIBLE FOR THE DAMAGE BUT WOULD CONTACT TOYOTA DIRECTLY TO SEE IF TOYOTA MANUFACTURER WOULD COVER THE COSTS. A FEW DAYS LATER, I WAS TOLD THAT TOYOTA MANUFACTURER WOULD NOT TAKE RESPONSIBILITY FOR THE SHATTERED SUNROOF. I WOULD NEED TO PAY FOR PARTS AND LABOR TO GET THE SUNROOF REPAIRED EVEN THOUGH THE INCIDENT WAS NO FAULT OF MY OWN. MY CAR HAS LESS THAN 10,000 MILES BECAUSE I BARELY DRIVE IT. MY CAR SPENDS MOST OF THE TIME PARKED INSIDE MY COVERED GARAGE. I TAKE EXTREMELY GOOD CARE OF MY CAR THAT IT DOESN'T EVEN HAVE ANY SCRATCHES ON IT. UPON SEARCHING THE WEB, I NOTICED THERE WERE OTHER REPORTED INCIDENTS FROM PEOPLE WHO EXPERIENCED SHATTERED SUNROOFS FROM THEIR TOYOTA CARS. THESE TYPES OF INCIDENTS POSE A SERIOUS SAFETY ISSUE. AND WHAT SURPRISED ME EVEN MORE IS THAT TOYOTA IS NOT TAKING RESPONSIBILITY FOR RECALLING THE CARS THESE DEFEATS. I TRULY BELIEVE THAT TOYOTA SHOULD BE RESPONSIBLE FOR COVERING THE COST FOR REPAIRS FOR MY SUNROOF AND OTHER CARS THAT HAVE HAD SIMILAR TYPES OF DEFEATS. | Crash: No Fire: No | 9,200 |
| Sep 2020 | AIR BAGS | ON A STREET TURNING LEFT ON GREEN YIELDING TO ONCOMING TRAFFIC. IN MOTION OF TURNING AND THE OTHER CAR WHO WAS COMING HEAD ON OVER 80MPH CLIPPING MY FRONT END MAKING MY CAR SPIN 360 DEGREES AND AIR BAGS DID NOT DEPLOY. | Crash: Yes Fire: No Towed | 37,000 |
| Sep 2020 | VEHICLE SPEED CONTROL,ENGINE,FUEL/PROPULSION SYSTEM | CAR IS FAILING TO SPEED UP PAST 60 UNLESS USING CRUISE CONTROL THEN THE CAR USED A LOT MORE GAS THEN NORMAL. I ALSO TRIED TO PASS A CAR TO GET UP TO HIGHWAY SPEED AND WAS UNABLE TO, VERY DANGEROUS ON THE HIGHWAY. THEN THE CAR WOULD NOT GO PAST 40 I TRIED TO SWITCH FROM ECO TO SPORT TO NORMAL THINKING THAT MAYBE THE COMPUTER WAS CONFUSED BUT THAT DID NOTHING. SO AFTER TRYING TO SPEED UP MULTIPLE TIMES I GOT A HYBRID MALFUNCTION LIGHT AND TOLD TO PULL OVER. THIS HAS HAPPENED TO ME IN THE PAST AS WELL. TOYOTA DEALER WAS UNABLE TO DIAGNOSE ANY ISSUES WITH IT AND JUST RESET THE COMPUTER. | Crash: No Fire: No | 66,000 |
| Aug 2020 | ELECTRICAL SYSTEM | THE KEYLESS IS NOT FRIENDLY FOR THE DEAF. NEED TO SOMETHING FOR THE RIGHT AND SAFE. THANK YOU. | Crash: No Fire: No | Unknown |
| Aug 2020 | FUEL/PROPULSION SYSTEM | I PURCHASED THIS CAR IN FEBRUARY 2018 AND ON FEBRUARY 2019 THE FIRST FAILURE OCCURRED. I WAS DRIVING WHEN THE ENGINE STOPPED AND "CHARGING SYSTEM FAILURE" WAS DISPLAYED ON THE DASH. WITH THIS FAILURE, THE OWNERS MANUAL SAYS TAKE IT TO THE DEALER. THE CAR DID START UP AND I WAS ABLE TO DRIVE HOME. THE SELLING DEALER COULD NOT FIND ANY PROBLEMS. I IGNORED THE SAME FAILURE A COUPLE MORE TIMES, BUT WITH THE LAST FAILURE, I TOOK THE CAR TO BALL TOYOTA, CHARLESTON, WV. THEY TOLD ME THAT THERE WAS 3 ERROR CODES, PO 1603,1604,1605,P219A AND MADE A REFERRAL TO TOYOTA, TAS CASE #202130026. TOYOTA TOLD THE DEALER TO REPLACE THE TANK SUB-ASSY. AND THE CANISTER ASSY.. I BELIEVE THAT THIS IS A DANGEROUS PROBLEM THAT I'M NOT SURE THEIR REPAIR WILL BE THE CORRECT FIX | Crash: No Fire: No | 19,200 |
| Aug 2020 | SERVICE BRAKES | SINCE I GOT MY RAV 4 2018 I'VE HAD ISSUES WITH THE BRAKES. BOTH MY BROTHER AND MOTHER DRIVE THE CAR AND EXPRESS THE SAME ISSUE. I'VE BROUGHT IT TO TOYOTA NUMEROUS TIMES ONLY TO BE TOLD THEY CANNOT REPLICATE THE ISSUE AND THAT THE BRAKES ARE WORKING FINE. WHEN I'M PUSHING THE BRAKES DOWN THEY FEEL LIKE THEY'RE GOING TO THE FLOOR. THERE IS A TERRIBLE SCREECHING SOUND HEARD AS WELL. I WAS IN AN ACCIDENT A FEW MONTHS AGO DUE TO THE BRAKES. I CALLED TOYOTA AND EXPRESSED MY CONCERNS AND THEY SENT AN INDEPENDENT INSPECTOR TO CHECK THE BRAKES. I RECEIVED AN EMAIL THAT STATED, "WE DO NOT BELIEVE THE VEHICLE SUFFERS FROM A DEFECT IN MATERIALS OR WORKMANSHIP THAT SUBSTANTIALLY IMPAIRS ITS USE, VALUE OR SAFETY". I'M UNSURE WHAT TO DO AT THIS POINT AS I'VE EXHAUSTED MY OPTIONS. I MAINTAIN EXCESSIVE DISTANCE FROM OTHER CARS BECAUSE I KNOW I HAVE TO START BRAKING WAY AHEAD OF TIME. ITS A MAJOR SAFETY HAZARD THAT NEEDS TO BE ADDRESSED. CASE NUMBER: 2007132091 | Crash: Yes Fire: No | 12,000 |
| Aug 2020 | SERVICE BRAKES | BOUGHT THE CAR BRAND NEW IN JAN/2018. IN MARCH/2019, 18,000 MILES, BRAKES WERE MAKING LOUD NOISES. AT FIRST TOYOTA SAID IT WAS NORMAL, JUST MOISTURE. MONTH LATER I INSISTED BC IT GOT WORSE, SO FINALLY THE MECHANIC AT TOYOTA DROVE MY CAR AND AGREED. THEY CHANGED THE ROTORS AND PADS, NO CHARGE (AFTER SOME ARGUES). NOW CAR IS 35,000 MILES (AFTER 17,000 MILES), BRAKES ARE MAKING NOISES AGAIN. TOOK AT TOYOTA AND AT THAT TIME I HAD TO PAY. THAT'S RIDICULOUS! THEY SAY YOU SHOULD CHANGE PADS BETWEEN 35,000 AND 70,000 MILES. RAV4 HAS PROBLEMS WITH THE BRAKES FOR SURE! | Crash: No Fire: No | Unknown |