Complaint volume
984 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Tesla Model 3 Complaints
984 consumer-submitted complaints on record for the 2018 Tesla Model 3, grouped by component category.
984 Total complaints
100 Crash reports
4 Fire reports
34 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are suspension, unknown or other, forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 100 crash reports, 4 fire reports, 34 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 219 complaints, with an average reported failure mileage of 25,782 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to suspension, unknown or other, forward collision avoidance?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Tesla Model 3?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Tesla Model 3
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Tesla Model 3 complaints?
100 Crash
4 Fire
34 Injury
0 Fatality
63 Towed
19 Medical attention
What are the most common 2018 Tesla Model 3 complaint categories?
SUSPENSION 116
UNKNOWN OR OTHER 82
FORWARD COLLISION AVOIDANCE 73
ELECTRICAL SYSTEM 49
AIR BAGS 42
SEAT BELTS 39
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 34
STRUCTURE 27
STEERING 26
AIR BAGS,SEATS 20
984 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jan 2019 | STRUCTURE,WHEELS | THE BOTTOM FRONT UNDER PIECE COMPOSITE MATERIAL WHICH IS PART OF THE UNDER CARRIAGE SPONTANEOUSLY BROKE WHILE DRIVING ON THE FREEWAY IN THE RAIN. THERE ARE NUMEROUS REPORTS IN THE INTERNET OF THE COMPOSITE UNDER PIECES BREAKING FROM WATER OR MISSING/LOOSE BOLTS. | Crash: No Fire: No | 5,400 |
| Jan 2019 | STRUCTURE | DRIVING AT 65 MPH ON INTERSTATE 80, IN CALIFORNIA NEAR BERKELEY, IN THE RAIN THE UNDER CARRIAGE BODY COVER WHICH APPEARS TO BE MADE OF SOME TYPE OF COMPOSITE MATERIAL RIPPED/TORE. NOTHING WAS HIT ON THE ROAD AND THERE HAVE BEEN MULTIPLE OWNERS THAT HAVE ALSO HAD ISSUES WITH THIS PART OF THE CAR RIPPING/TEARING/BREAKING DUE TO UNKNOWN REASONS. THERE ARE SPECULATIONS THAT IT IS WATER RELATED BUT IT SHOULD NOT BE BREAKING IN THE RAIN OR WITH WATER. AS WELL BECAUSE THE PART IS ON THE BOTTOM IT SHOULD NOT BE THAT FRAGILE THAT IT CAN TEAR/RIP/BREAK EASILY! I HAVE ATTACHED AN IMAGE BELOW OF THE UNDERSIDE WHEN I WAS ABLE TO GET BACK TO MY HOME. THIS PART IS INADEQUATELY PROTECTING THE BOTTOM OF THE CAR AND SHOULD BE RECALLED AND CHANGED. | Crash: No Fire: No | 5,400 |
| Jan 2019 | AIR BAGS,SEAT BELTS | I WAS AT A STOP AT A RED LIGHT AND WAS REAR-ENDED CHRISTMAS EVE NIGHT, CAUSING MY CAR TO BE PUSHED INTO THE VEHICLE IN FRONT OF ME AT THE RED LIGHT. I REMEMBER MY ABDOMEN HITTING THE STEERING WHEEL AND COMPLAINING OF STOMACH DISCOMFORT IMMEDIATELY FOLLOWING THE ACCIDENT (I'VE SINCE GOTTEN X-RAYS AND WILL NEED 12+ MONTHS OF CHIROPRACTOR THERAPY). I NOTICED A BURNING SMELL INSIDE THE CABIN, SIMILAR TO THE SMELL AFTER FIRING A PISTOL. I FIGURED IT WAS THE AIRBAG, HOWEVER, THERE WAS NO DEPLOYMENT OF AN AIRBAG. I WAS ABLE TO UNBUCKLE THE SEAT BELT, BUT ALSO NOTICED THAT IT WAS NOT RETRACTING AND WAS STUCK. THE MECHANISM WHERE IT COMES OUT OF LOOKED LIKE IT WAS DISLOCATED AS WELL. I NOTICED THAT THE TESLA'S SCREEN/DISPLAY INDICATED "FRONT LEFT SAFETY RESTRAINT SYSTEM FAULT." THE VEHICLE WAS PURCHASED BRAND NEW 9 DAYS PRIOR (DECEMBER 15) AND HAD NEVER BEEN IN ANY ACCIDENT PRIOR. I'M CONCERNED THAT IT COULD'VE BEEN A WORSE CRASH THAT COULD HAVE RESULTED IN MAJOR INJURY IF THE SEAT BELT DID NOT ACT AS IT WAS DESIGNED TO. I'M ALSO CONCERNED OF THE SMELL OF THE AIRBAG (OR WHAT I BELIEVED TO BE AN AIRBAG POST-DEPLOYMENT ODOR) WHEN THERE WAS NO ACTUAL DEPLOYMENT. IS THIS COMMON? THE VEHICLE HAS BEEN AT A BODY SHOP AND IT WAS DETERMINED THAT THE ENTIRE SEAT BELT NEEDED REPLACING. MY INSURANCE IS COVERING THE FRONT, REAR, AND SAFETY SYSTEM REPLACEMENT COSTS. HOWEVER, I HAVE HESITATION ABOUT TRUSTING THE VEHICLE'S SAFETY SYSTEM, EVEN AFTER REPLACEMENT PARTS HAVE BEE INSTALLED. | Crash: Yes Fire: No Injuries: 1 Towed | 300 |
| Jan 2019 | VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | 1. WE PICKED UP THE CAR ON DEC 30TH, FROM THE FREMONT FACTORY, THE CAR WAS NOT EVEN FULLY CHARGED, AND THERE WAS A MESSAGE ON THE CONSOLE SAYING, THAT, 'IT NEEDS A SOFTWARE UPGRADE.' WE WENT BACK INSIDE AND ASKED ONE OF THE SALES PEOPLE, HE SAID, 'THIS IS THE END OF THE YEAR, THE CARS ARE NOT COMING FULLY CHARGED, AND HE LAUGHED ABOUT THE SOFTWARE UPGRADE.' WE CAME HOME AND UPGRADED THE SOFTWARE. NO-ONE WENT OVER THE OPERATIONS OF THE CAR. 2. ON JAN 1ST, THE 30 DAY TRIAL FOR THE AUTOPILOT FEATURE POPPED UP ON THE CONSOLE, AND WE CLICKED YES. WE DECIDED TO TRY THE AUTO-TRIAL FEATURE IN THE EVENING FROM SANTA CRUZ TO OUR HOME. WE ENABLED THE AUTO-PILOT ON ROUTE 880, IT KEPT ASKING TO KEEP YOUR HANDS LIGHTLY ON THE STEERING WHEEL, WHILE THE HANDS WERE ON THE STEERING WHEEL AT ALL TIMES. AFTER MAYBE 10 MINUTES, IN THE CENTRE LINE, AT A SPEED OF 63 MPH, RED WARNING STARTED SAYING, 'THE CAR CAN NO LONGER AUTO STEER.' WE CANCELED THE AUTOPILOT, MANUALLY DROVE THE CAR. ON LOCAL STREET ON MOWRY AVENUE, BETWEEN 6:30 PM AND 7 PM, WHILE DRIVING, THE CAR IN FRONT OF US SLOWED DOWN, REMOVED THE FOOT FROM THE ACCELERATOR, CAR CONTINUE TO ACCELERATE, WHILE THE BRAKE PEDAL WAS PRESSED. NO COLLISION WARNING, AND CAR KEPT GOING UNTIL IT RAN INTO THE NEXT CAR AND STOPPED. WE PULLED OVER AND ASSESSED THE DAMAGE, OUR CAR HAS SMALL NICK ON THE CENTER OF THE BUMPER. 3. ARRIVED HOME, WITH ABOUT 80 MILES CHARGE LEFT. AFTER PLUGGING IN THE CHARGER, ABOUT 15 MINUTES LATER, MESSAGE ON THE PHONE CAME THAT CHARGING INTERRUPTED, AS IT HAS 78% OF CHARGE ON THE BATTERY. ADDITIONALLY, THESE ARE THE SOME OF THE OTHER CONCERNS, -RATTLING NOISE ON THE RIGHT SIDE DURING DRIVING -WHILE DRIVING SLOWLY AT ABOUT 5 MILES AN HOUR, THERE IS A BRAKE NOISE -THERE IS WIND LEAK ON BOTH FRONT WINDOWS AND DOORS. -RIGHT REAR SEAT BELT DOES NOT ALWAYS LOCK | Crash: Yes Fire: No | 175 |
| Dec 2018 | STRUCTURE | MY TESLA MODEL 3 WAS SO NEW THAT DIDN'T EVEN HAVE THE LICENSE PLATE YET. I'VE DONE SELF-PARK QUITE A FEW TIMES, AND EVEN WENT TO THE SALES CENTER TO CONFIRM THE WAY TO ENGAGE SELF PARK. WHEN THE VEHICLE SENSE THE SPACE AND YOU GO REVERSE, THE BLUE START BUTTON WILL BE ON SO YOU CAN PRESS AND LET THE AUTO SELF PARK. SADLY, THE SELF PARK CAUSED THE ACCIDENT ON 11/30/18 WHEN I WAS ON LYON STREET IN SAN FRANCISCO. WHEN PRESSED ON THE REVERSE 'START' BUTTON, THE CAR WENT UNCONTROLLABLY (LIKE A DEMON WAS IN THE CAR) AND HIT THE REAR PARKED CAR. I COULD BARELY HIT THE BRAKE IN TIME TO STOP THE ZOOMED REVERSE. THIS ACCIDENT NOT ONLY DAMAGED MY NEW MODEL 3 AND IT HIT THE BUMPER AND HEADLIGHT OF ANOTHER PARKED VEHICLE, THE INCIDENT TRULY TRAUMATIZED ME ON THE TESLA CAR FUNCTIONS. THANKFULLY, THERE WAS NOT ANY UPCOMING REAR TRAFFIC, WITH THE SELF REVERSE SPEED, THE ACCIDENT COULD BE A LOT WORSE. TESLA INSISTED THAT IT IS NOT AN AUTO-PILOT OR SELF-PARK ISSUE. THEY SAID WE HAVE TO WAIT 4 WEEKS FOR THE ENGINEERING REVIEW AND REPORT. AFTER WAITING FOR THE TESLA REPORT FOR 4 WEEKS, THEY CLAIMED THE VEHICLE WAS 'NOT' ENGAGED IN THE 'SELF-PARK' FUNCTION - WELL, WHY WOULD THE BLUE START BUTTON IS AVAILABLE FOR ME TO BELIEVE THAT THE SELF PARK WAS READY????? THEY MADE THE EXCUSE THE CREEP FUNCTION WAS ACTIVATED. THAT IS RIDICULOUS! YOUR BLUE START BUTTON WAS AVAILABLE FOR SELF-PARK, DRIVER WOULD ASSUME THE VEHICLE IS READY TO BE PARKED. WHO WOULD GUESS THE VEHICLE WOULD ZOOM BACK UNCONTROLLABLY? COULD YOU IMAGINE HOW DANGEROUS THIS IS FOR ALL THE SELF PARK DRIVERS AND PASSENGERS? THE ACCIDENT COULD BE MUCH WORSE. NHTSA MUST ISSUE INVESTIGATION AND FINING FOR SUCH TESLA SELF PARK ISSUE! | Crash: Yes Fire: No | 5 |
| Dec 2018 | UNKNOWN OR OTHER | TESLA MODEL 3 DOES NOT COME WITH TRADITIONAL KEY OR KEY FOB. GRANDFATHER SITTING IN FRONT PASSENGER SEAT WAS LEFT WITH KEY CARD WHILE YOUNG CHILD FELL ASLEEP. HE IS UNFAMILIAR WITH THE CAR BUT WAS BRIEFLY EXPLAINED HOW TO UNLOCK THE CAR BY PLACING THE CARD ON THE SIDE PILLAR. WHEN THE CHILD WOKE UP, HE EXITED THE CAR WHICH THE CAR NOTICED AS BEING EMPTY AND LOCKED THE CAR WITHIN SECONDS. HE WAS UNABLE TO GET BACK INTO THE CAR FOR 15 MINUTES WITH ATTEMPTS TO CALL US BY CELL WITH NO RECEPTION, NO CARD SCANNER ON PASSENGER SIDE OF CAR. THE AREA TO PLACE THE KEY CARD IS DIFFICULT TO DISCERN, HE KEPT PUTTING IT OVER THE CAMERA, IN THE DARK AND AS IT APPROACHES WINTER THIS TYPE OF SITUATION CAN BE DANGEROUS. TESLA HAS A KEY FOB AVAILABLE FOR SALE AND MIGHT BE PROVIDED TO NEW CAR OWNERS BUT MY BELIEF IS THIS SHOULD BE PROVIDED TO ALL OWNERS AS THEIR KEYCARD METHOD IS SO UNUSUAL AND CAN BE DIFFICULT FOR UNFAMILIAR USERS WHICH CAN LEAD TO A DANGEROUS CONDITION SUCH AS BEING UNABLE TO GET TO A CHILD UNLOCKED FROM INSIDE THE CAR EASILY. I IMMEDIATELY ORDERED THE KEYFOB AFTER WHAT HAPPENED IN THE SHOPPING MALL PARKING LOT. | Crash: No Fire: No | 1,000 |
| Dec 2018 | STEERING | ON 2 OCCASIONS, WHEN I WAS DRIVING IN ENHANCED AUTO-PILOT AND ENGAGED AUTO LANE CHANGE, THE CAR STARTED CHANGING LANES, THEN ABRUPTLY SWERVED BACK INTO MY ORIGINAL LANE. ON THE FIRST OCCASION, IT IS POSSIBLE I DID NOT PUSH THE LANE CHANGE INDICATOR DOWN FAR ENOUGH. ON THE SECOND OCCASION, THIS WAS NOT THE CASE. THE INDICATOR WAS PUSHED DOWN ALL THE WAY, I LOOKED BEHIND ME AND COAST WAS CLEAR. IT'S NOT AT ALL APPARENT WHY THE CAR ABORTED THE LANE CHANGE. IT WAS RAINING. I WAS DRIVING THE SPEED LIMIT, 55 MPH ON A 4-5 LANE HIGHWAY AND I WAS IN A MIDDLE LANE, CHANGING TINTO ANOTHER MIDDLE LANE. IN THE FIRST INCIDENT, I WAS DRIVING ON THE SAME HIGHWAY, NO RAIN. | Crash: No Fire: No | 330 |
| Nov 2018 | AIR BAGS,VEHICLE SPEED CONTROL,SERVICE BRAKES | TESLA MODEL 3 (2018) PROCEEDED TO ACCELERATE WHILE BRAKE PEDAL WAS DEPRESSED GOING THROUGH AN INTERSECTION CAUSING UNCONTROLLABLE MANEUVER AND VEHICLE CONTROL LOSS. THE VEHICLE FAILED TO RESPOND TO PEDAL INPUT AND FAILED TO DEPLOY AIRBAGS UPON IMPACT WITH A TREE AND FENCE CONTINUING TO ACCELERATE THROUGHOUT SUCH INCIDENT. AUTOPILOT WAS ENGAGED PRIOR TO CRASH. NO FORWARD COLLISION WARNING ACTIVATED. | Crash: Yes Fire: No Towed | 4,200 |
| Nov 2018 | STEERING | WHILE TRAVELING ON ENHANCED AUTOPILOT AND CHANGING LANES USING THE DIRECTION STALK, I HAVE NOTED THAT THE VEHICLE HAS OCCASIONALLY SWERVED BACK INTO THE ORIGINAL LANE BEFORE COMPLETING THE LANE CHANGE. THIS HAPPENED TO ME THREE TIMES DURING MY DRIVE FROM PALM SPRINGS TO SAN DIEGO ON NOVEMBER 12. IT HAPPENED TWICE ON CHANGING TO THE LEFT LANE AND ONCE WHILE CHANGING TO THE RIGHT. ON NONE OF THESE OCCASIONS WAS A VEHICLE IN THE NEXT LANE OR ACCELERATING IN THAT LANE TOWARDS THE VEHICLE. NEEDLESS TO SAY, IT WAS A BIT ALARMING. OTHER OWNERS HAVE REPORTED THIS AS WELL AS NOTED IN HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/AUTOPILOT-RANDOM-LANE-CHANGES-AND-SWERVES. | Crash: No Fire: No | 5,700 |
| Nov 2018 | BACK OVER PREVENTION | 2018 TESLA MODEL 3. CONSUMER WRITES IN REGARD TO SAFETY ISSUE WITH BACKUP CAMERA. CAMERA WILL STOP DISPLAYING IMAGE WHILE VEHICLE IS REVERSING. *AS *JS | Crash: No Fire: No | Unknown |
| Oct 2018 | ELECTRICAL SYSTEM | I HAVE NOTIFIED TESLA SEVERAL TIMES THAT MY VEHICLE SHUTS OFF ON ITS OWN. I HAVE TAKEN MY CAR TO THE TESLA SERVICE CENTER TWICE WHERE I HAVE BEEN TOLD THAT IT IS A "FIRMWARE" ISSUE AND WILL BE RESOLVED WITH AN OVER THE AIR UPDATE. HOWEVER THERE IS NO TIMEFRAME ON WHEN THIS UPDATE WILL HAPPEN. THIS MORNING AT 8:20AM WHILE DRIVING MY CAR TO WORK ON VINCENT STREET TURNING LEFT ON IRWINDALE AVE IN THE CITY OF IRWINDALE, CA THE VEHICLE DISPLAY COMPLETELY SHUT OFF LEAVING ME WITH NO WAY TO SEE MY SPEED, CONTROLS, OR GAUGES. OBVIOUSLY THIS WAS QUITE CONCERNING AS ALL THE CONTROLS FOR THE CAR ARE LOCATED ON THE TOUCH SCREEN DISPLAY. AFTER A SOLID 5-10 SECONDS THE DISPLAY WENT BACK ON AND I ARRIVED TO AT MY WORK LOCATION. | Crash: No Fire: No | 7,100 |
| Oct 2018 | SUSPENSION | HERE IS A TESLA MODEL 3 IN THE JUNKYARD HTTPS://WWW.COPART.COM/LOT/47780498 IT HAS NOT BEEN ANY MAJOR COLLISION. THE SUSPENSION ON THE RH SIDE IS BROKEN. THE TOP WISHBONE WHICH IS MADE OUT OF (CAN YOU BELIEVE THIS?) PLASTIC.HAS SNAPPED OFF. THIS NOT GOOD. PLEASE BE SO KIND AS TO INVESTIGATE. THANK YOU. CONCERNED CITIZEN ETC.TC. | Crash: No Fire: No | 351 |
| Oct 2018 | POWER TRAIN | RE: 2018 TESLA MODEL 3: VIN# [XXX] WE WANT TO CLARIFY THE POWERTRAIN OF THIS VIN # IS STANDARD DUAL MOTOR OR PERFORMANCE DUAL MOTOR; AS ALL THE PAPER WORKS INDICATED THAT THE POWERTRAIN IS STANDARD DUAL MOTOR; BUT THE FINAL CONTRACT STATED IT'S PERFORMANCE DUAL MOTOR; SO THE PRICE DIFFERENCE IS $10K HIGHER. THANK YOU IN ADVANCE FOR CONFIRMATION OF THE ACTUAL POWERTRAIN TYPE OF VIN# [XXX] UPON RECEIPT OF THIS REQUEST. SINCERELY, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR | Crash: No Fire: No | Unknown |
| Oct 2018 | VEHICLE SPEED CONTROL | ON OCTOBER 3RD, AT 5:26PM, I ENTERED THE VEHICLE, STEPPED ON THE BRAKE AND SHIFTED THE CAR INTO D TO PULL FORWARD OUT OF A PARKING SPACE (I BACKED IN). AS I GENTLY APPLIED THE ACCELERATOR PEDAL TO EASE FORWARD (AND TURN LEFT) OUT OF THE PARKING SPACE TO HEAD DOWN THE PARKING AISLE, THE CAR MOVED FORWARD MUCH FASTER THAN EXPECTED SO I LET OFF THE PEDAL. THE VEHICLE STOPS ACCELERATING AFTER LETTING OFF THE PEDAL. I TRY PRESSING THE PEDAL GENTLY AGAIN AND THE CAR LURCHES FORWARD PRETTY QUICKLY AS IF I DEPRESSED THE PEDAL ABOUT HALFWAY DOWN (I DID NOT). LETTING GO OF THE ACCELERATOR PEDAL DIDN'T SEEM TO KICK IN REGENERATIVE BRAKING SO I PRESSED ON THE BRAKE TO SLOW THE CAR DOWN TO A SPEED APPROPRIATE FOR A PARKING LOT. AFTER USING THE BRAKE, THE PROBLEM NEVER REAPPEARED AND I RESUMED MY DRIVE ALTHOUGH I WAS SHAKEN A BIT BY THE INCIDENT. IT'S ALMOST AS IF THE "THROTTLE MAP" WAS MESSED UP FOR A FEW SECONDS ASKING THE CAR TO DELIVER MUCH HIGHER CURRENT THAN IT SHOULD HAVE AT A 5-10% PEDAL POSITION. | Crash: No Fire: No | 1,000 |
| Sep 2018 | UNKNOWN OR OTHER | SUDDEN UNEXPECTED ACCELERATION CAR WAS IN PARKING LOT (BOTH ON AUGUST12 2018 AND ON SEPTEMBER 26 201 AND COMING TO A STOP.. MY FOOT WAS NOT ON THE ACCELERATOR BUT CAR JOLTED FORWARD APPROXIMATELY 10 FEET. | Crash: Yes Fire: No Towed | 1,355 |
| Sep 2018 | VISIBILITY/WIPER | THE VISIBILITY IN THE SIDE AND REAR VIEW MIRRORS IS VERY LIMITED. THE VISUAL INDICATOR FOR THE TURN SIGNALS IS HARD TO HEAR AND VIEW IN THE CENTRAL CONSOLE, WHICH IS ALSO CAUSING DISTRACTION FOR THE DRIVER AND TAKING AWAY HIS ATTENTION FROM THE ROAD. THERE IS ALSO NO WARNING INDICATOR FOR THE BLIND SPOTS DURING LANE CHANGES AND THE CONSOLE SHOW ONLY CARS IN FRONT, BUT NOT ON THE SIDE BLIND SPOTS. BLINKERS IN THE SIDE-VIEW MIRRORS FOR TURN SIGNALS AND BLIND SPOT VEHICLES LIKE IN TOYOTA AND OTHER MODELS IS MUCH SAFER. THIS VEHICLE AND MODEL NEEDS TO BE INVESTIGATED AND A POSSIBLE RECALL SHOULD BE MADE. | Crash: No Fire: No | 50 |
| Sep 2018 | SUSPENSION | HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=29367271&ROWNUMBER=103&LOADRECENT=TRUE IT HAS NOT BEEN IN A COLLISION. NO AIR-BAGS HAVE DEPLOYED AND THERE IS NO IMPACT DAMAGE. THE FRONT WHEEL AND SUSPENSION HAVE SIMPLY SNAPPED OFF LIKE A SPARROWS LEG. THE TOP BALL JOINT HAS POPPED APART. THE LOWER BALL JOINT STEMS HAVE SNAPPED OFF. THE MODEL 3 IS NO BETTER THAN THE MODEL S AND MODEL X IN THIS REGARD. THE SUSPENSION COMPONENTS ARE TOO WEAK FOR THE JOB AND THE 2 PIECE BALL-JOINT STEMS ARE EASILY SNAPPED OFF. THERE HAVE ALREADY BEEN AT LEAST FOUR SIMILAR CASES OF SNAPPED MODEL 3 SUSPENSIONS. I WILL BE FILING ANOTHER ONE STRAIGHT AFTER THIS. THANK YOU. VERY CONCERNED CITIZEN. DATE OF INCIDENT IS AN APPROXIMATION. | Crash: No Fire: No | 1,200 |
| Sep 2018 | SUSPENSION | HERE IS ANOTHER MODEL 3 IN THE JUNKYARD WITH THE SAME OLD SNAPPED SPARROW LEG SUSPENSION. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=29342528&ROWNUMBER=85&LOADRECENT=TRUE ALL OF THE AIR-BAGS HAVE GONE OFF BUT THERE IS NO SIGNIFICANT DAMAGE EXCEPT FOR THE SNAPPED SUSPENSION. IT IS QUITE LIKELY THAT AFTER THE WHEEL WENT WHOMPY THE CAR SPUN AROUND AND DECELERATED RAPIDLY SETTING OFF THE AIRBAGS. THERE ARE NOW FOUR REPORTED INSTANCES OF MODEL 3 SNAPPED SUSPENSIONS AND YET NOT A SINGLE OWNER HAS FILED A COMPLAINT. I WONDER WHY.... PERHAPS TESLA HAS THEM SIGN AN NDA? PLEASE INVESTIGATE. PLEASE PLEASE INVESTIGATE. THANK YOU. PERPLEXED CITIZEN. | Crash: No Fire: No | 1,000 |
| Sep 2018 | UNKNOWN OR OTHER | I WAS PULLING INTO A DRIVEWAY WHEN MY FOUR WEEK OLD TESLA MODEL 3, UNEXPECTEDLY ACCELERATED FOR NO OBVIOUS REASON. IT FELT LIKE CAR WAS FLYING AT A HIGH SPEED AND I HAD NO CONTROL. IN A BLURR, WE WERE SURROUNDED BY INFLATED AIRBAGS ON ALL SIDES IN A SMOKE FILLED CAR AND I REALIZED CAR HAD CRASHED INTO THE GARAGE DOOR AND NOW WAS PINNED UNDER A CRUMPLED GARAGE DOOR. IN SECONDS, AN EVERYDAY INSTANCE OF PULLING INTO THE DRIVEWAY HAD SUDDENLY CHANGED INTO A NIGHTMARE. | Crash: Yes Fire: No Towed | 595 |
| Sep 2018 | SUSPENSION | HERE IS ANOTHER MODEL 3 IN THE JUNKYARD WITH A THE FRONT SUSPENSION FALLEN OFF. THIS CAR HAS ONLY TRAVELLED 1000 MILES SINCE IT WAS FACTORY GATED. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=29216371&ROWNUMBER=83&LOADRECENT=TRUE NO CRASH DAMAGE. NO AIRBAGS DEPLOYED. THE SUSPENSION BOLTS HAVE SNAPPED AGAIN. I HAVE SEARCHED YOUR DATABASE AND IT SEEMS THAT NEITHER THE VEHICLE OWNER NOR TESLA HAVE BOTHERED TO FILE A REPORT OF THIS ALARMING FAILURE. YOU CAN SEE FROM THE PHOTOGRAPHS THAT THE BOLTS HAVE SNAPPED THIS IS AN INCREDIBLY DANGEROUS SITUATION. PLEASE TAKE ACTION TO PREVENT LOSS OF LIFE. THANK YOU. CONCERNED CITIZEN WHO REFUSES TO MIND HIS OWN BUSINESS. | Crash: No Fire: No | 1,000 |
| Sep 2018 | SUSPENSION | HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=29158128&ROWNUMBER=50&LOADRECENT=TRUE IT HAS NOT BEEN IN A COLLISION. NO AIRBAGS HAVE DEPLOYED AND THERE IS NO SIGN OF IMPACT DAMAGE TO THE VEHICLE. THE FRONT RIGHT HAND SUSPENSION HAS COMPLETELY SNAPPED OFF AND THE UNDAMAGED WHEEL IS LYING BESIDE THE CAR. SINCE THE WHEEL IS UNDAMAGED THIS FAILURE CANNOT HAVE BEEN CAUSED BY RUNNING INTO A POTHOLE OR EVEN A HERD OF WILDERBEEST SWEEPING MAJESTICALLY ACROSS THE FREEWAY. THE BOLTS HAVE SNAPPED. IT SEEMS LIKELY THAT TESLA IS USING THE SAME FRAGILE 2 PIECE BOLTS THAT HAVE BEEN SNAPPING ON THE MODEL S AND MODEL X. A PHOTOGRAPH OF THE BROKEN MODEL 3 AND A PHOTOGRAPH OF A SNAPPED BOLT FROM A MODEL S IS ATTACHED WITH THIS COMPLAINT. PLEASE NOTE THAT I AM NOT THE OWNER, I AM A CONCERNED CITIZEN ACTING IN THE PUBLIC INTEREST. DATE OF INCIDENT AND SPEED OF VEHICLE ARE APPROXIMATIONS. I HAVE USED A DUMMY USA ADDRESS BECAUSE YOUR WEBSITE WILL ONLY ACCEPT A US ADDRESS. I HAVE BEEN INFORMED THAT IT IS PERFECTLY LEGITIMATE FOR A NON OWNER AND NON US CITIZEN TO FILE COMPLAINTS. MY CORRECT NAME AND CONTACT DETAILS ARE SUPPLIED WITH THIS SUBMISSION. | Crash: No Fire: No | 4,000 |
| Aug 2018 | VEHICLE SPEED CONTROL | SUDDEN UNINTENDED ACCELERATION. VEHICLE WAS RETRIEVED FROM SERVICE CENTER AFTER A CENTER SCREEN/COMPUTER REPLACEMENT. LATER THAT EVENING, WHEN ARRIVING AT THE DESTINATION AT A RESIDENTIAL NEIGHBORHOOD, I RELEASED THE ACCELERATOR PEDAL AND TURNED TO APPROACH THE CURB. WHEN THE VEHICLE WAS NEXT TO THE CURB, IT SUDDENLY ACCELERATED. I QUICKLY APPLIED THE BRAKE PEDAL AND TURNED THE WHEEL TO STEER AWAY FROM THE CURB TO AVOID COLLISION WITH A PARKED CONSTRUCTION VEHICLE. VIDEO OF THE INCIDENT WAS CAPTURED WITH THE RING DOORBELL CAMERA AND VIDEO FOOTAGE IS AVAILABLE. | Crash: No Fire: No | 2,001 |
| Aug 2018 | EXTERIOR LIGHTING,STRUCTURE,UNKNOWN OR OTHER | I WAS AT THE SUPERCHARGING STATION IN DUBLIN ( CALIFORNIA) . WHEN I WANTED TO TAKE REVERSE AND PARK MY CAR FOR SUPERCHARGING.MY CAR SHOWED THE OPTION OF AUTOPARK. SINCE THERE WAS AN OPEN SPOT AVAILABLE FOR PARKING MY CAR (WHERE MY CAR FITS PROPERLY - AS PER TESLA GUIDELINES) .I STARTED AUTO PARKING ,IN AUTOPARK FEATURE USUALLY THE CAR COMES CLOSE TO THE OTHER CAR AND THEN TAKES NECESSARY TURN. BUT IN MY CASE THE CAR CAME VERY CLOSE TO THE OTHER CAR AND INSTEAD OF STOPPING IT SPEEDED UP AND DASHED TO THE OTHER CAR IN THE PARKING SPOT. MY CAR HAS COLLISION PREVENTION PLUS IT PROVIDES ACCURATE DISTANCE IF THERE IS SOME OBJECT BEHIND MY CAR, BUT IN THIS CAR NEITHER OF THE SYSTEMS ALERTED ME AND LED TO A CRASH.I RAISED A COMPLAINT TO TESLA ABOUT THE AUTO PARK FEATURES PROBLEM BUT HAVEN'T RECEIVED ANY ANY WORD FROM THEM. I HAVE ATTACHED THE IMAGES OF THE CAR. | Crash: Yes Fire: No | 3,400 |
| Jul 2018 | UNKNOWN OR OTHER | WHILE DRIVING IN AUTONOMOUS MODE IT SUDDENLY VEERED TO THE RIGHT WHERE AN 18 WHEELER WAS IN THE NEXT LANE. IT ALMOST HIT THE TRUCK. I WAS ATTENTIVE ENOUGH TO TAKE CONTROL. AFTER A FEW MINUTES SOMETHING HAPPENED AGAIN. | Crash: No Fire: No | 980 |
| Jul 2018 | SUSPENSION | HERE IS A MODEL 3 IN THE JUNKYARD HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=28782924&ROWNUMBER=52&LOADRECENT=TRUE THE LOWER BALL-JOINTS ON THE FRONT SUSPENSION HAVE SNAPPED. THIS IS VERY LIKELY THE CAUSE OF THE ROLLOVER AND NOT THE RESULT OF IT. A PHOTOGRAPH IS ATTACHED OF ANOTHER MODEL 3 (THE RED ONE) WHICH HAS THE SAME SNAPPED OFF BALL-JOINTS. THESE BALL JOINTS APPEAR TO BE THE SAME RIDICULOUSLY WEAK TWO PART FRICTION WELDED BALL JOINTS THAT ARE USED ON THE MODEL S AND MODEL X. PHOTOGRAPH OF A SNAPPED BALL JOINT IS ALSO INCULDED IN THIS SUBMISSION. THANK YOU. DRIVE SAFELY AND WATCH OUT FOR TESLAS. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 6,000 |