Complaint volume
984 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Tesla Model 3 Complaints
984 consumer-submitted complaints on record for the 2018 Tesla Model 3, grouped by component category.
984 Total complaints
100 Crash reports
4 Fire reports
34 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are suspension, unknown or other, forward collision avoidance. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 100 crash reports, 4 fire reports, 34 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 219 complaints, with an average reported failure mileage of 25,782 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to suspension, unknown or other, forward collision avoidance?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Tesla Model 3?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Tesla Model 3
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Tesla Model 3 complaints?
100 Crash
4 Fire
34 Injury
0 Fatality
63 Towed
19 Medical attention
What are the most common 2018 Tesla Model 3 complaint categories?
SUSPENSION 116
UNKNOWN OR OTHER 82
FORWARD COLLISION AVOIDANCE 73
ELECTRICAL SYSTEM 49
AIR BAGS 42
SEAT BELTS 39
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 34
STRUCTURE 27
STEERING 26
AIR BAGS,SEATS 20
984 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2019 | SUSPENSION | MODEL 3 IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34629617&ROWNUMBER=5&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE FRONT SUSPENSION GONE ALL WHOMPY. HEADLIGHT NOT EVEN BROKEN. PERHAPS THE SNAP-OFF SUSPENSION SAFETY FEATURE IS WORKING A LITTLE TOO WELL. AN INVESTIGATION WOULD BE NICE. MERRY CHRISTMAS. KEEF | Crash: No Fire: No | 10,000 |
| Dec 2019 | SUSPENSION | HERE IS A MODEL 3 IN THE JUNK YARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=34558147&ROWNUMBER=13&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE IT HAS BEEN IN A ROLLOVER ACCIDENT SO IT HAS EXTENSIVE DAMAGE. THE FRONT LH SUSPENSION HAS FALLEN TO BITS. THE WHEEL HAS BEEN SLICED IN TWO WHICH SUGGESTS THAT IT WAS WAS CUT BY A SHARP OBJECT WHILST STILL ROTATING. IT DOES APPEAR TO BE A STRONG POSSIBILITY THAT THIS ROLLOVER WAS CAUSED BY THE SUSPENSION FAILURE. THE CONNECTION TO THE STEERING ARM HAS SNAPPED WHICH IS CAUSE FOR CONCERN. THE STEMS OF BOTH BALL JOINTS HAVE SNAPPED. SEVERAL OF THE ALLOY COMPONENTS HAVE CRACKED IN HALF WHICH SUGGESTS THAT THE CASTINGS ARE OF POOR QUALITY. GIVEN THAT MANY OWNERS FELL THAT IT IS OK TO DRIVE HANDS FREE OR WITH JUST A FINGER RESTING ON THE WHEEL A FAILURE IN THE SUSPENSION CAN HAVE FATAL CONSEQUENCES. PLEASE INVESTIGATE. THANK YOU. KEEF | Crash: Yes Fire: No Towed | 10,000 |
| Oct 2019 | SUSPENSION | HERE IS A TESLA MODEL 3 IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/54348349/PHOTOS THE FRONT WHEEL AND COMPLETE SUSPENSION HAS COMPLETELY FALLEN OFF. NO AIRBAGS DEPLOYED SO THERE HAS NOT BEEN A FRONT END COLLISION. ANOTHER CAR HAS BIFFED THE BACK OF THE TESLA AFTER IT SLOWED DOWN RAPIDLY WHEN THE WHEEL FELL OFF. TESLA ENTHUSIASTS CLAIM THAT THE WHEELS ARE DESIGNED TO SNAP OFF EASILY AND THIS IS A SAFETY FEATURE. OTHER ROAD USERS MAY BE LESS THAN IMPRESSED BY THIS FEATURE WHEN THE TESLA WHEEL FLIES OFF AND SMASHES THEIR HEAD IN. THESE TESLAS ARE INDEED....LUDICROUS. PLEASE INVESTIGATE. | Crash: Yes Fire: No | 5,000 |
| Oct 2019 | UNKNOWN OR OTHER | IF A TESLA OWNER IS USING THE TESLA APP TO USE THE SMART SUMMON FEATURE, THE VEHICLE DOESN'T NECESSARILY STOP QUICKLY WHEN THEIR FINGER IS REMOVED FROM THEIR TOUCH SCREEN IF THE INTERNET CONNECTION FOR THEIR CELL PHONE AND/OR FOR THEIR TESLA IS POOR. I HAVE VIDEO OF MY INFORMAL TESTING OF THIS POTENTIAL SAFETY ISSUE DONE IN A PRIVATE PARKING LOT WITH SOFTWARE VERSION: 2019.32.11.1 D39E85A ON MY TESLA MODEL 3. | Crash: No Fire: No | 20,780 |
| Oct 2019 | STRUCTURE,UNKNOWN OR OTHER | AEB SYSTEM DOES NOT FUNCTION AT LOW SPEEDS RELIABLY. CAR WAS TRAVELING AT 12MPH AND CAR WAS STOPPED IN FRONT OF MY CAR. CAR MADE NO ALERTS OR NO ATTEMPT TO STOP THE VEHICLE FROM A REAR END COLLISION WHICH ULTIMATELY RESULTED IN DAMAGE TO MY FRONT END. I NEVER KNOW WHEN THE SYSTEM WILL OR WONT WORK AND HAVE NO CONFIDENCE IN IT. | Crash: Yes Fire: No | 14,000 |
| Oct 2019 | EXTERIOR LIGHTING | PROBLEM: REAR TAIL LIGHTS WERE NOT ILLUMINATED, EVEN THOUGH THE STANDARDIZED HEADLIGHT SYMBOL/INDICATOR WAS DEPICTED ON THE VEHICLE INSTRUMENT SCREEN. THIS SYMBOL IS UNIVERSALLY UNDERSTOOD TO INDICATE BOTH HEADLIGHTS AND TAIL LIGHTS. INCIDENT: WHILE DRIVING ON A DARK AND UNLIT ROAD, I ENCOUNTERED DEBRIS BLOCKING THE ROAD. IN ORDER TO PASS THROUGH, I EXITED THE VEHICLE WITHOUT TURNING IT OFF AND LEFT THE DRIVER'S DOOR UNLATCHED TO ENSURE THE VEHICLE DID NOT INADVERTENTLY POWER DOWN. I EXPECTED THAT THE HEADLIGHTS AND TAIL LIGHTS WOULD REMAIN ILLUMINTED TO, BOTH, LIGHT THE ROAD AHEAD AS WELL AS ILLUMINATE THE REAR FOR SAFETY AND VISIBILITY. AFTER MOVING THE DEBRIS FROM THE ROAD, I WAS SURPRISED TO FIND THE REAR OF THE VEHICLE WAS COMPLETELY DARK AND NOT VISIBLE FROM THE REAR. HOWEVER, THE INTERIOR INSTRUMENT PANEL SIMULTANEOUSLY DEPICTED THE STANDARDIZED HEADLIGHT SYMBOL, WITH NO WARNING THAT THE REAR LIGHTS WERE INDEPENDENTLY TURNED OFF. THIS IS A SAFETY HAZARD, AS THE DRIVER/OWNER HAS NO INDICATION THAT THE REAR TAIL LIGHTS TURN OFF. ASIDE FROM MANUALLY GOING INTO HEADLIGHT SETTINGS IN THE VEHICLE CONFIGURATION MENU, THERE IS NO EASILY ACCESSIBLE WAY TO KEEP ALL LIGHTING ACTIVE WHILE THE DRIVER IS NOT IN THE VEHICLE. | Crash: No Fire: No | 12,999 |
| Oct 2019 | WHEELS,UNKNOWN OR OTHER | HELLO- I WAS TRYING TO PARK MY VEHICLE IN A PARKING SPOT IN SANTA CLARA, CALIFORNIA WHEN THE CAR AUTOMATICALLY ACCELERATED AND HIT ANOTHER CAR. IT THEN IMMEDIATELY HAD A FLAT TIRE. I DID NOT HIT THE WRONG PEDAL NOR WAS I ACCELERATING IT. IT WAS QUITE DANGEROUS. IT CAME TO A HALT AFTER HITTING ANOTHER CAR. BOTH THE CARS WERE DAMAGED.PRIOR TO THAT WE HAD DIFFICULTY TRYING TO CONNECT TO THE CAR USING THE APP ON THE PHONE BUT THOUGHT IT COULD HAVE BEEN DUE TO AN APP ERROR. NOT SURE IF IT WAS CORRELATED. THIS EVENT HAPPENED ON SEP 24. TESLA ADVISED ME TO TOW THE CAR TO THE SERVICE CENTER. SINCE THEN MY CAR HAS BEEN WITH TESLA SERVICE. THEY HAVE NOT GIVEN US ANY UPDATES ABOUT THE DIAGNOSTICS AND KEEP TELLING US TO TAKE THE CAR BACK. THEY HAVE CLEARED TO DRIVE THE CAR FOR 20 MILES. MY CAR WAS EXTENSIVELY DAMAGED. I REQUEST YOU TO HELP. THIS IS QUITE SERIOUS FOR THE SAFETY OF EVERYONE. WHILE I AM WILLING TO ACCEPT IF TESLA PROVES BEYOND A DOUBT THAT IT WAS MY ERROR, I AM QUITE CONFIDENT THAT IT DID IT AUTOMATICALLY. I AM ALSO CONCERNED THAT TESLA HAS NOT GIVEN US ANY UPDATE FOR THE LAST 3 WEEKS AND HAVE NOT PROVIDED US WITH ANY DETAILS OF WHAT THE COURSE OF ACTION IS BEYOND ASKING US TO TAKE THE CAR BACK AND CLEARING IT TO DRIVE FOR 20 MILES. I HAVE 2 KIDS AND WANT A THOROUGH INVESTIGATION FOR THE SAFETY OF EVERYONE INVOLVED. PLEASE HELP. | Crash: Yes Fire: No Towed | 15,000 |
| Oct 2019 | SEAT BELTS | RIGHT BEFORE THE CAR HIT THE 50,000 MILES FULL WARRANTY, I CALLED TESLA AND REPORTED 2 SAFETY ISSUES. THE FIRST WAS THE HORN NOT WORKING AND THE SECOND WAS A SEAT BELT SAFETY WARNING. TESLA MOVED THE APPOINTMENT AND WHEN I GOT THEIR, I HAVE EXCEEDED THE 50,000 MILES. THE TECHNICIAN AT TESLA'S FACILITY UNDERSTOOD THAT I CALLED BEFORE THE 50,000 AND THAT IT IS TESLA'S FAULT I DID NOT GET THE SERVICE ON TIME. THEY WERE ABLE TO FIX THE LOW PITCH PART OF THE HORN BUT DID NOT HAVE PARTS FOR THE SEAT BELT AND THE HIGH PITCH PART OF THE HORN. THEY PROMISED TO SEND A TECHNICIAN HOME. WHEN THE TECHNICIAN CAME HOME, HE HAD THE WRONG PART FOR THE HORN AND DID NOT HAVE THE PART OF THE SEAT BELT. HE WAS ABLE TO DIAGNOSE THAT IT IS THE BACK MIDDLE PASSENGER BUCKLE CAUSING THE ERROR (WHICH THE FACILITY DID NOT DO). HE PROMISED TO COME BACK WITH THE RIGHT PARTS. I GOT A CALL FROM TESLA FOR THE OTHER APPOINTMENT TIME, BUT THE TECHNICIAN NEVER SHOWED UP AND MY CALLS TO TESLA WAS NOT ANSWERED. I AM NOT WORRIED MUCH ABOUT THE HIGH PITCH HORN ALTHOUGH IT NEED TO BE FIXED. I AM WORRIED MORE ABOUT A SEAT BELT BUCKLE ERROR. I AM ALSO NOT HAPPY WITH THE LEVEL OF SERVICE FROM TESLA ESPECIALLY FOR SAFETY ISSUES NOT BEING TAKEN SERIOUSLY | Crash: No Fire: No | 50,000 |
| Oct 2019 | STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES | MY TESLA MODEL 3 HAS A DEFECT WITH AUTOPILOT SENSORS AND SOUND. WHEN ON AUTOPILOT (ADAPTIVE CRUISE CONTROL), THE SENSORS CAN SOMETIMES FREEZE UP AND OR FAIL, CAUSING AUTOPILOT TO CEASE FUNCTIONING AND ISSUE AN AUDIO ALERT. HOWEVER, SYSTEM SOUND (BLINKERS, NOTIFICATION ALERT SYSTEM) SOMETIMES FAILS, THUS PREVENTING THE AUTOPILOT FROM ALERTING THE DRIVER THAT IT WILL NO LONGER BE BREAKING AND OR STEERING. FOR EXAMPLE, I AM DRIVING USING THE AUTOPILOT CRUISE CONTROL, WHICH IS SUPPOSED TO STEER /BRAKE/ACCELERATE FOR ME AND INSTRUCTED TO KEEP EYES ON THE ROAD, HOWEVER, WHEN THE AUTOPILOT STOPS WORKING AS WELL AS THE AUDIO NOTIFICATION, THE DRIVER WILL NOT KNOW THAT IT HAS FAILED AND THE CAR NO LONGER BRAKES, THUS MAKING IT LIKELY TO HAVE A COLLISION. I HAVE RECORDED THE FLAWS AND DEFECTS AND HAVE IT ON VIDEO. THIS CAN HAPPEN ANYWHERE, ON HIGHWAY OR ON A REGULAR ROAD. TESLA HAS BEEN UNABLE TO FIX THE PROBLEM. | Crash: No Fire: No | 500 |
| Oct 2019 | STEERING,SUSPENSION,SEATS | OVER 5000 MILES OF DRIVING, THERE IS A SIGNIFICANT AMOUNT OF VIBRATION AND BUFFETING IN CAR AT ANY SPEED OVER 45MPH. TESLA SERVICE HAS HAD EIGHT OPPORTUNITIES TO RESOLVE THIS, TO NO AVAIL. THE TIRES HAVE BEEN REPLACED TO ELIMINATE THIS AS A POSSIBILITY, AND THE WHEELS CHECKED FOR RUNOUT - ALL MEASURE VERY GOOD. SUSPENSION COMPONENTS OR CONTROL ARMS ARE THE LIKELY CULPRITS. IN ADDITION TO THE SUSPENSION COMPONENTS FAILING AFTER LESS THAN 5000 MILES, THE DRIVERS SEATS ON MOST ALL MODEL 3 ARE LOOSE AND ROCK BACK AND FORTH, WITH TESLA SAYING IT IS 'WITHIN SPECIFICATIONS'. THIS COULD BE ANOTHER SERIOUS SAFETY CONCERN IN THE EVENT OF A CRASH, AS IT IS UNCLEAR WHY THE SEAT DISTURBING BECOMES LOOSE WITH NORMAL USE. AFTER DISCUSSING WITH OTHER MODEL 3 OWNERS WITH IDENTICAL ISSUES, IT IS CLEAR THAT THIS IS A INHERENT VEHICLE / PARTS PROBLEM, AND TESLA IS DOING THE LEAST POSSIBLE TO ADDRESS THESE CONCERNS. | Crash: No Fire: No | Unknown |
| Oct 2019 | SEATS | SEAT HEADREST BUBBLING AND HAVING OOZING STUFF. LOOKS LIKE MANY OTHER PEOPLE HAVE THE SAME ISSUE. YESTERDAY I WENT AND THEY SAID THEY HAVE NEVER SEEN IT BEFORE AND THEN I FIND IN MANY ONLINE FORUMS PEOPLE ARE COMPLAINING ABOUT THIS. AND FOR SOME PEOPLE THEY GAVE A FREE REPLACEMENT. CHARGED ME $330 FOR THIS. EVEN THE REPLACEMENTS ARE STARTING TO SHOW SAME ISSUE HTTPS://WWW.REDDIT.COM/R/TESLAMODEL3/COMMENTS/CY0ZWU/TESLA_MODEL_3_HEADREST_BUBBLING_BIG_TIME/?UTM_SOURCE=SHARE&UTM_MEDIUM=WEB2X | Crash: No Fire: No | 22,000 |
| Oct 2019 | STRUCTURE,UNKNOWN OR OTHER | I WAS INVOLVED IN A CAR CRASH WITH THE AUTOPILOT ACTIVATED. THE AUTOPILOT HAS A FLAW WHERE IT CANNOT DETECT WHEN A LARGE VEHICLE LIKE AN 18 WHEELER OR CEMENT TRUCK IN MERGING INTO THE LANE. IT SEES A LARGE GAP AND WHILE THE FRONT PART OF THE VEHICLE IS SLOWLY SNAKING INTO THE LANE IT STARTS TO ACCELERATE. I HIT THE SIDE OF A CEMENT TRUCK AND HAD 8K IN DAMAGES. I REACHED OUT TO TESLA WITHOUT ANY RESPONSE. | Crash: Yes Fire: No | 15,000 |
| Oct 2019 | UNKNOWN OR OTHER,VISIBILITY/WIPER | OUR 2018 TESLA MODEL 3 HAS NEVER PROVIDED A CLEAR IMAGE OF THE REAR CAMERA FEED. ESPECIALLY AT NIGHT TIME THERE ARE PINK+GREEN LINES AND COLOR DISTORTIONS COVERING THE IMAGE THAT MAKE IT DIFFICULT TO SEE AND/OR RECOGNIZE OBJECTS IN THE PATH OF REAR TRAVEL OR OBJECTS COMING UP FAST FROM BEHIND WHILE DRIVING STRAIGHT WITH THE REAR CAMERA FEED ENABLED. TESLA HAS CLAIMED THESE LINES ARE A SOFTWARE BUG THAT WILL BE REMEDIED WITH A FUTURE UPDATE SINCE AT LEAST OCTOBER OF 2018, BUT AFTER MULTIPLE SOFTWARE UPDATES THESE SAME ISSUES PERSIST TODAY. IN SUMMARY, THE REAR CAMERA FEED IS BOTH GRAINY AND OBSTRUCTED BY PINK/GREEN LINES WHEN REVERSING AT NIGHT. THE SAME PHENOMENON WAS THE TOPIC OF A RECENT CONVERSATION THREAD IN THE TESLA COMMUNITY OF A MAJOR SOCIAL NETWORK AS WELL: HTTPS://WWW.REDDIT.COM/R/TESLAMOTORS/COMMENTS/AKKSLH/MODEL_3_BACKUP_CAMERA_NOT_SURE_THIS_IS_RIGHT/ | Crash: No Fire: No | 3 |
| Sep 2019 | SUSPENSION | MODEL 3 IN THE JUNKYARD. IT'S GONE HORRIBLY WHOMPY.. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=33644612&ROWNUMBER=11&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE PLEASE INVESTIGATE. THANK YOU. | Crash: Yes Fire: No | 8,000 |
| Sep 2019 | STEERING,VEHICLE SPEED CONTROL,SERVICE BRAKES | THIS IS A COMPLAINT ABOUT A NEW DEVELOPMENT IN THE TESLA AUTOPILOT EXPERIMENT. ELECTREK WHICH IS A VERY INFLUENTIAL TESLA PUBLICITY PUBLICATION HAS JUST RELEASED A HIGHLY IRRESPONSIBLE ARTICLE AND VIDEO. HTTPS://ELECTREK.CO/2019/09/19/TESLA-AUTOPILOT-V10-COMMUTE-WITHOUT-DRIVER-INTERVENTION/ THIS EVEN SHOWS THE TESLA FITTED WITH A "NAG DEFEATER" ON THE STEERING WHEEL. THIS IS GOING TO CAUSE OWNERS TO HAVE EVEN MORE MISPLACED CONFIDENCE IN THE AUTOPILOT AND WILL MOST CERTAINLY CAUSE MORE DEATHS. PLEASE STOP THIS DANGEROUS EXPERIMENT WHICH IS RECKLESSLY ENDANGERING INNOCENT ROAD USERS. PLEASE NOTE THAT I HAVE USED THE VIN OF A WRECKED TESLA MODEL 3 SO AS TO BE ABLE TO FILE THIS COMPLAINT. I AM NOT A TESLA OWNER BUT I HAVE TO SHARE THE PUBLIC ROADS WITH THESE LETHAL VEHICLES. THANK YOU. NOTE - DUMMY USA ADDRESS USED TO NEGOTIATE YOUR WEBSITE. CORRECT NAME AND ADDRESS SUPPLIED WITH THIS COMPLAINT. | Crash: No Fire: No | 5,000 |
| Sep 2019 | VISIBILITY/WIPER | WHEN DRIVING, THE ELECTROCHOMATIC (AUTO-DIMMING) REAR-VIEW MIRROR AND SIDE-VIEW MIRRORS ONLY DIM AT A PRE-DETERMINED TIME OF DAY, WHICH IS LONG AFTER IT IS DARK OUT, AND LONG AFTER FOLLOWING VEHICLES HAVE TURNED ON THEIR HEADLIGHTS. THEY REVERT BACK TO NORMAL (NOT DARKENED) LONG BEFORE SUNRISE. THEY DO NOT RESPOND AT ALL TO THE FOLLOWING VEHICLE'S HEADLIGHTS OR TO AMBIENT LIGHT CONDITIONS. ALONG WITH THIS, THERE IS A SIGNIFICANT PORTION AROUND THE EDGES OF THE MIRRORS THAT NEVER DARKEN. THERE IS NO WAY FOR THE DRIVER TO MANUALLY DIM THE MIRRORS. THE ONLY WAY TO AVOID BEING BLINDED BY THE FOLLOWING VEHICLE'S HEAD LIGHTS IS TO REDIRECT THE MIRROR, MAKING THE IT USELESS. I BROUGHT THIS TO THE MANUFACTURER'S ATTENTION APPROXIMATELY ONE YEAR AGO. THE SERVICE TECHNICIAN SAID IT WAS A KNOWN ISSUE AND WOULD BE CORRECTED VIA A SOFTWARE UPDATE. ALTHOUGH MY VEHICLE'S SOFTWARE HAS BEEN UPDATED MANY TIMES, THE ISSUE WITH THE MIRRORS HAS NOT BEEN REMEDIED. I HAVE REPEATEDLY REACHED OUT TO THE MANUFACTURER REGARDING THIS ISSUE AND AS OF YET, NO FIX IS IN ORDER. THIS ISSUE IS WIDELY DISCUSSED IN ONLINE FORUMS, INCLUDING THE MANUFACTURER'S OWNERS' FORUM. IT APPEARS THAT THIS ISSUE OCCURS WITH ALL CARS OF THIS MAKE AND MODEL. OWNERS' DEGREE OF UPSET SEEMS RELATED TO WHETHER THEY REGULARLY DRIVE JUST AFTER SUNSET AND/OR JUST BEFORE SUNRISE. | Crash: No Fire: No | Unknown |
| Aug 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | ABOUT 6 WEEEKS AGO THE HORN ON MY TESLA MODEL 3 STOPPED WORKING. I HAVE HAD ONE VERY CLOSE CALL WHERE I ALMOST GOT IN A WRECK BECAUSE THE OTHER DRIVER WAS MAKING A U TURN IN FRONT OF ME WHO DID NOT SEE ME COMING. I COULD NOT GET THEIR ATTENTION BECAUSE MY HORN DID NOT WORK. I HAD TO GO INTO THE LANE OF ON COMING TRAFFIC TO AVOID A SERIOUS WRECK. I HAVE MADE MULTIPLE EFFORTS TO GET TESLA TO GET THIS REPAIRED. THEY HAVE FAILED EVERY SINGLE TIME TO TAKE CARE OF THIS OR EVEN SCHEDULE AN APPOINTMENT. COMMUNICATION HAS BEEN VERY LITTLE AND NOW THEY ARE NOT RESPONDING AT ALL. I HAVE EMAILED THEM AND TEXTED THEM. EVEN TRIED TO GET THEM TO HELP THRU THEIR TWITTER ACCOUNT. PLEASE HELP !! | Crash: No Fire: No | 20,000 |
| Aug 2019 | STEERING,SUSPENSION | MODEL 3 IN JUNKYARD. NOT IN A CRASH. NO AIR-BAGS GONE OFF. FRONT SUSPENSION ARM SNAPPED OFF. STEERING TIE-ROD SNAPPED OFF. TESLA SEEMS TO BE PROCURING ITS STEERING AND SUSPENSION COMPONENTS FROM A PRETZEL FACTORY. PLEASE INVESTIGATE. CONCERNED CITIZEN ETC. THANK YOU. HAVE A FANTASTIC DAY. | Crash: No Fire: No | 12,000 |
| Aug 2019 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2019 TESLA MODEL 3. THE CONTACT STATED THAT THE TOUCH SCREEN FAILED TO ACTIVATE AND WENT BLANK. THE CONTACT THEN ATTEMPTED TO CHARGE THE VEHICLE BUT WAS UNABLE TO DO SO DUE TO THE TOUCH SCREEN FAILING. THE MANUFACTURER TECH SUPPORT WAS CALLED AND ASSISTED HIM IN RESTORING THE TOUCH SCREEN HOWEVER; THE CONTACT EXPERIENCED A DELAY IN RESPONSE. ON ANOTHER OCCASION, WHILE ENTERING THE VEHICLE AND REVERSING FROM A PARKING SPACE; THE REAR BACK UP SENSOR HAD A DELAY AND DID NOT WARN THE DRIVER THAT HE WAS GETTING NEAR ANOTHER PARKED VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PARKED VEHICLE CAUSING SCRATCHES TO THE BUMPER. THE ALERT FOR THE BACK UP CAMERA WAS DELAYED DURING THE INCIDENT. A POLICER REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. | Crash: Yes Fire: No | 15,000 |
| Aug 2019 | ELECTRICAL SYSTEM | MY 2019 TESLA MODEL 3 PURCHASED 5 MONTHS AGO, SUDDENLY GAVE A WARNING ON THE HIGHWAY THAT THE '12V POWER IS VERY LOW AND VEHICLE MAY SHUT DOWN UNEXPECTEDLY' THE CAR HAD BEEN CHARGED WITH 250+ MILES OF RANGE. ONCE STOPPED THE CAR WOULDN'T RESPOND AND EVEN FLASHERS WOULDN'T WORK. THEIR SUPPORT STAFF DID NOT KNOW HOW TO FIX THIS OR EVEN HOW TO KEEP FLASHERS ON. LUCKILY I HAD EXITED THE HIGHWAY INTO A RESIDENTIAL AREA WHERE FLASHERS WEREN'T NECESSARY. THIS IS SUDDEN AND DANGEROUS. A BATTERY CAN BE MONITORED AND FAILURE CAN BE DETECTED SEVERAL CHARGE CYCLES (DAYS) IN ADVANCE. TESLA NEEDS TO DO A RECALL TO FIX THE CHARGING SYSTEM AND INSTALL A PROPER MONITORING SYSTEM. | Crash: No Fire: No | 6,100 |
| Aug 2019 | SUSPENSION | ANOTHER MODEL 3 JUST ARRIVED IN THE JUNKYARD. HTTPS://WWW.COPART.COM/LOT/42720419/PHOTOS NOT IN A MAJOR COLLISION, NO AIRBAGS DEPLOYED. FRONT SUSPENSION HAS SNAPPED LIKE A PRETZEL. ALL THE BALL JOINT STEMS HAVE SNAPPED OFF. IT IS PROBABLE THAT ALL OF THE BODYWORK DAMAGE IS SELF INFLICTED AS A RESULT OF THE SUSPENSION FAILURE. PLEASE CONTACT THE OWNER AND ASK HIM WHY HIS WHEEL FELL OFF. I AM CONTINUING TO FILE THESE COMPLAINTS IN THE HOPE THAT YOU WILL SEE THAT THESE SUSPENSION PARTS ARE DANGEROUSLY FRAGILE AND UNFIT FOR A GOLF CART LET ALONE A HIGH PERFORMANCE ROAD VEHICLE. PLEASE DO YOUR JOB. THANK YOU. CONCERNED CITIZEN ETC. | Crash: No Fire: No | 11,000 |
| Aug 2019 | SUSPENSION | HERE IS A TESLA MODEL 3 IN THE SALVAGE AUCTION YARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=32965341&ROWNUMBER=21&LOADRECENT=TRUE IT HAS SOME COLLISION DAMAGE AT THE REAR, PERHAPS BECAUSE IT STOPPED UNEXPECTEDLY WHEN THE FRONT SUSPENSION FELL TO BITS. THE PHOTOGRAPHS SHOW THAT THE UPPER BALL JOINT HAS POPPED APART AND THAT THE STEMS OF BOTH LOWER BALL JOINTS HAVE SNAPPED. TESLA IS USING DANGEROUS LOW QUALITY COMPONENTS IN THESE CARS. THE PHOTOGRAPHS OF THIS WRECK PROVE THIS. PLEASE HAVE THIS WRECK INSPECTED. IF YOU WISH TO SEE MANY MORE EXAMPLES OF MODEL 3 SUSPENSION PARTS THAT HAVE SNAPPED LIKE A PRETZEL THEN THERE IS A COLLECTION OF THEM HERE HTTPS://WWW.FLICKR.COM/PHOTOS/136377865@N05/ALBUMS/72157701887554265 PLEASE NOTE..I AM NOT A TESLA OWNER, JUST A CONCERNED CITIZEN. DATE OF INCIDENT IS AN APPROXIMATION. | Crash: No Fire: No | 11,000 |
| Aug 2019 | SUSPENSION | THIS IS A COMPLAINT ABOUT THE WEAKNESS OF THE SUSPENSION BALL JOINTS IN ALL MODELS OF TESLA CARS. I HAVE TAKEN THIS CAR AS JUST ONE EGREGIOUS EXAMPLE AND I CAN SHOW YOU MANY MORE THAT HAVE FAILED IN THE SAME WAY. I WILL FOLLOW THIS UP BY FILING A SEPARATE COMPLAINT ON A MODEL X WHICH HAS THE EXACT SAME FAILURE. HERE IS THE MODEL 3 HTTPS://WWW.COPART.COM/LOT/42908029/PHOTOS NO AIRBAGS HAVE BEEN DEPLOYED IN THIS CAR. THERE IS NO COLLISION DAMAGE THAT WOULD JUSTIFY THE BALL JOINTS HAVING SNAPPED IN THIS WAY. THIS CAR IS STILL AVAILABLE FOR INSPECTION. PLEASE DO THIS. THANK YOU...CONCERNED CITIZEN. | Crash: No Fire: No | 9,000 |
| Aug 2019 | SUSPENSION | THIS MODEL 3 IS IN THE SALVAGE AUCTION SITE. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=32947552&ROWNUMBER=22&LOADRECENT=TRUE IT HAS NOT BEEN IN A CRASH. NO AIRBAGS HAVE BEEN DEPLOYED AND THERE IS NEGLIGIBLE FRONT END DAMAGE. THE SUSPENSION HAS SNAPPED OFF. THE ATTACHED PHOTOGRAPHS SHOW THAT THE ALLOY SUSPENSION ARMS HAVE CRACKED IN HALF. THIS HAS THE APPEARANCE OF BRITTLE CRACK FAILURE CAUSED BY A CASTING DEFECT. IT IS A CERTAINTY THAT THIS IS NOT A ONE OFF INCIDENCE. THIS POINTS TO BAD MANUFACTURING, BAD QUALITY CONTROL, AND BAD TESTING. THIS IS ON TOP OF THE REPEATED FAILURES IN MODEL S & MODEL X SUSPENSION PARTS. TESLA APPEARS TO BE A SICK COMPANY WITH ZERO REGARD FOR PUBLIC SAFETY. PLEASE TAKE ACTION TO PREVENT NEEDLESS DEATHS AND INJURY. | Crash: No Fire: No | 1,000 |
| Aug 2019 | STEERING,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | I WAS DRIVING NORTHBOUND ON CA HWY 101 WHEN I INITIATED A LANE CHANGE FROM LEFT TO RIGHT WITH AUTOPILOT ENGAGED. AFTER BEGINNING TO MAKE THE LANE CHANGE TO THE RIGHT, THE CAR ABRUPTLY VEERED BACK INTO THE LEFT LANE, THEN SLOWLY STARTED TO MOVE BACK INTO THE RIGHT LANE. IT WAS AT THAT TIME THAT I DISENGAGED THE AUTOPILOT. | Crash: No Fire: No | 12,500 |