Complaint volume
635 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Ram 1500 Complaints
635 consumer-submitted complaints on record for the 2018 Ram 1500, grouped by component category.
635 Total complaints
25 Crash reports
8 Fire reports
14 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, steering, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 25 crash reports, 8 fire reports, 14 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 206 complaints, with an average reported failure mileage of 47,061 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, steering, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Ram 1500 complaints?
25 Crash
8 Fire
14 Injury
0 Fatality
40 Towed
12 Medical attention
What are the most common 2018 Ram 1500 complaint categories?
ELECTRICAL SYSTEM 66
STEERING 54
UNKNOWN OR OTHER 53
FUEL/PROPULSION SYSTEM 52
ENGINE 48
FUEL SYSTEM, DIESEL 33
ENGINE AND ENGINE COOLING 25
POWER TRAIN 22
SERVICE BRAKES 18
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 16
635 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2024 | STEERING | Sudden and complete loss of the electric power steering system. As I was entering a corner the steering wheel felt like it was almost locked, Incredibly hard to steer and barely managed to stay on the road. Had I been going any faster I could have been seriously injured or crashed into other drivers. Unable to fix vehicle as well, the steering rack is unservicable and on national backorder. | Crash: No Fire: No | Unknown |
| Jun 2024 | ELECTRICAL SYSTEM | Uconnect screen is delaminating and causing phone calls and radio channel spontaneous changing as well as affecting maps while driving. | Crash: No Fire: No | Unknown |
| Jun 2024 | STEERING | The contact owns a 2018 Ram 1500. The contact stated that while in reverse(R), he observed a loud noise emanating from the engine compartment. Additionally, the steering wheel failed to move as needed. The vehicle was towed to a dealer where it was diagnosed and determined that that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 23,000. | Crash: No Fire: No | 23,000 |
| Jun 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Ram 1500. The contact stated that when the fuel pump was on the high setting, fuel was spilling. While on the lower setting, an abnormal clicking sound was detected. There were no warning lights illuminated. The contact called the local dealer, who informed him about a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 59,000. | Crash: No Fire: No | 59,000 |
| Jun 2024 | UNKNOWN OR OTHER | I have been having issues with my EGR, Dealership states there is a leak and ordered parts for repair that will cost me $2000 in repairs when parts come in. The engine light comes on almost every month and I loose power until I take it back into the dealership and they clear the code and state that they are still waiting on the parts to repair, Ordered parts should be delivered in October 2024. I have checked and this has been a recalled part previously and apparently repaired before I purchased the truck. My concern is with the loss of power when the engine light comes on and has been diagnosed that this is due to the EGR leak that it could cause an accident. | Crash: No Fire: No | Unknown |
| Jun 2024 | EQUIPMENT | The contact owns a 2018 Ram 1500. The contact stated that on several occasions while the vehicle was turned on and while driving at various speeds, the infotainment screen randomly moved to another screen inadvertently without being touched. The vehicle was taken to a dealer where it was diagnosed that the radio needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 56,800. | Crash: No Fire: No | 56,800 |
| Jun 2024 | ELECTRICAL SYSTEM,ENGINE | Been trying since Feb 2024 to get my truck fixed but I call dealer and they take my name and never call bacl | Crash: No Fire: No | Unknown |
| May 2024 | BACK OVER PREVENTION | The contact owns a 2018 Ram 1500. The contact stated that while reversing, the back-up camera intermittently malfunctioned and displayed a black screen, causing a visibility hazard to the driver. The cause of the failure was not yet determined. The local dealer and manufacturer were notified but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V398000 (Back Over Prevention). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 40,000. | Crash: No Fire: No | 40,000 |
| May 2024 | UNKNOWN OR OTHER | NA | Crash: No Fire: No | Unknown |
| May 2024 | UNKNOWN OR OTHER | My EGR has failed. There was a recall for the exact part in 2020 and a new EGR was installed in April of 2020 required by the recall. My new EGR now has a fatigue crack in it and the new part needs to be replaced. When I inquired about a replacement, I was told that a replacement would have to be covered by me and not the dealership or Stallantis. I respectfully disagree. Why replace a part under suspicion of failure and potential hazard and still have the same problem with the new part. I would argue that the problem remains and it needs to be corrected. | Crash: No Fire: No | Unknown |
| May 2024 | UNKNOWN OR OTHER | The uconnect/multimedia system sporadically and unpredictably goes haywire while driving; changing vehicle settings, making noises, and rapidly switching screens or even dialing 911! This is distraction and a nuisance while driving which takes a drivers attention from where it should be. Please investigate as I've heard it is a widespread problem with the 4C NAV system. | Crash: No Fire: No | Unknown |
| May 2024 | FUEL/PROPULSION SYSTEM | I bought a 2018 Ram 1500 and every time I would go to the gas pump It Gets air bound and doesn't fill up it takes 20 minutes to fill up my tank they put a new gas tank a new neck and everything else and it still does it | Crash: No Fire: No | Unknown |
| May 2024 | UNKNOWN OR OTHER | I choose "other" because you don't have their uconnect system listed as an option. I few years ago the radio began channel channels randomly every once in a while. This would usually stop once the vehicle was shut off and then restarted. It was so infrequent that it wasn't that big a deal. Then it started happening more frequently and I went online to the Ram forums and found that tons of people were reporting the same issue. I found out from these forums that the touch screen was delaminating. Sure enough, I could see that on my screen at the top. I had seen it before but I just thought it was a cosmetic flaw and I didn't connect it to the random radio changing. That delamination is now half way down my screen. If it was just the radio changing channels I wouldn't be contacting you. However, during the past 2 weeks the uconnect system is randomly showing my back up camera, turning my heated seats on, and randomly calling people listed in my phone contacts. More troubling is that it has called 911 on five different occasions. I have been able to cancel 2 of them, but the other 3 would not cancel even when I hit the cancel button on the screen. This is the safety issue.....my attention is being taken away from driving and trying to stop 911 calls from being randomly made. I have found no option to disable the uconnect system so I have to deal with this every time I am driving now. The vehicle has less than 50,000 miles on it. If this was a unique situation I would accept that I am out of warranty and need to fix this myself, but this is not unique. This exact same problem is happening on a ton of Ram vehicles and the manufacturer needs to step up and fix a flaw in this component. I have been in touch with Chrysler for the past week and they told me they will reach out to me on May 14th and let me know what they can do. I believe your agency should step in and require a recall for all affected owners. | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE | I bought this Dodge truck in 2018 from a certified Dodge Dealership in California. On March [XXX] this year around [XXX] I was driving on the freeway when experienced an engine stall, had to move the vehicle to the shoulder and almost got hit by a semi-truck. Got the car towed to the nearest Dodge dealership where the car was later inspected by a certified service advisor. He stated that the reason for the engine stall was a rod bearing failure. After looking it up on NHTSA's website, I found out that there were 2 open safety recall for this truck which Dodge has failed to notify me about and get it fixed. One of the open safety recall is: 664- LOSS OF CRANKSHAFT POS. Although a failure in the crankshaft position can usually not directly cause damage to the rod bearing, If there is a failure in the crankshaft position sensor, this can lead to synchronization problems in the engine and If these conditions are severe enough and persist for an extended period, they can eventually lead to engine damage, including damage to the rod bearings. I've contacted Dodge directly and they refused to provide any assistance for this matter and closed the case alleging that the truck is past its warranty and there is nothing they can do about it. The cost of repair is over $33k which I absolutely cannot afford to pay. Insurance company won't cover it either because it was a 'mechanical breakdown'. Upon talking to the California Department of Consumer Affairs, they advised me to contact the NHTSA regarding this matter. Thank you so much in advance, I hope you guys can help me fighting this case. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2024 | SERVICE BRAKES | Abs and traction control lights on and stop working | Crash: No Fire: No | Unknown |
| May 2024 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | Magnetic tone wheel. Driving on the interstate and the truck stalled and would not restart. Had to get it towed. | Crash: No Fire: No | Unknown |
| May 2024 | ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | Occasionally after driving 15-30 minutes my dash gives me a quick "auto park brake disengaged" notification and my speedometer goes to 0 while I'm driving, then everything goes back to normal. (Event happens approximately every 3rd to 5th time I drive the vehicle) An additional event has occurred after driving a while my entire dash and screen will blackout as well. I've researched the internet and found that numerous people have the same issue or similar. I've gone to Dealerships and get no help whatsoever, they act like I'm wasting there time and basically ignore me, they said since I can't make the issue happen they can't look at it. I've read the same responses across the internet by other 2018 Ram 1500 owners, it's obvious we don't have a voice to this safety concern. Please look into this matter before someone gets hurt. I've owned the truck for approximately 2 months, I bought it from a dealership, the truck is in excellent condition with no major repairs. Definitely an electrical/computer issue. | Crash: No Fire: No | Unknown |
| Apr 2024 | STEERING,ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL | In June of 2023, I was driving home and the vehicle became unresponsive, but still powered on. I was able to steer it partially to the side of the road. The gas pedal was unresponsive, all electrical was unresponsive and it also would not turn off. I called my husband, when he arrived about 20 minutes later we were finally able to turn off the truck, but electrical was still unresponsive so the windows would not roll up. I had just gotten off the freeway, about a mile, and was lucky to be in a residential area or I would have been unable to drive on the freeway. This is a major safely issue and I also had my 9 year old daughter in the truck with me. No warning messages or any symptoms prior to the problem/failure. We called and had it towed to our local trusted mechanic, Gray's Tire and Auto. It took about a month for Gray's to figure out the problem. They were also in conversations with the local RAM Dealer who did not know how to fix the problem. It ended up being recall [XXX] that was the issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Apr 2024 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | U connect screen delaminating, and screen has gone blank. | Crash: No Fire: No | Unknown |
| Apr 2024 | ELECTRICAL SYSTEM | The vehicle turns on and off by itself and the radio and ac also started to turn on and switched between hi and low and the radio stations kept switching stations the power lock window buttons in times worked other times it would be stuck and didn't work. The key fob was switched to a new key fob however the problem persist the vehicle came to a sudden stop and shut off in the middle of the highway while driving causing all the electrical system in the vehicle to activate the alarm going off the anti lock brake on and the vehicle lights and vehicle turning on and off. I am concern with my safety and the public safety as this vehicle shut off while I was driving this could have cause a major accident if I were driving at regular high speed in the highway this could have caused total lost of control of the vehicle I had to get it towed to the dealer for service. The dealer fails to conduct a proper electrical diagnosis on the vehicle stating the issue is the key fob which was switch for a new one however this happen same day the key fob was switched which means the key fob was not the issue there is a major electrical issue that needs investigation this vehicle should be off the road or salvage no warning lights prior or after the incident the date it started which was on March 13,2024 the car was brought to service and released on April 3, 2024 and after changing key fob the problem continues and on April 4th the vehicle shut off while driving without warning. The dealer who sold the vehicle can not figure out the issue as a proper diagnosis has not be made by them and they continue to fail to fix the issue. | Crash: No Fire: No | Unknown |
| Apr 2024 | UNKNOWN OR OTHER | My radio screen started delaminating.My radio keeps switching by itself without touching screen. | Crash: No Fire: No | Unknown |
| Apr 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ram 1500. The contact stated that the vehicle was taken to a dealer to be repaired under an unknown NHTSA Campaign Number. The contact stated that the vehicle was involved in a collision with the previous owner and was deemed salvaged. A dealer was contacted. The vehicle was not diagnosed or repaired. It was unknown if the manufacturer was contacted. The failure mileage was 60,000. No further information was available. | Crash: No Fire: No | 60,000 |
| Mar 2024 | UNKNOWN OR OTHER | Why? since 2022 have I been getting Safety recall notices concerning the HPFP (high pressure fuel pump) on my Ram truck and the dealer says there are no parts available to do the repairs. I have been to 3 dealers since 2022 and all three say the same thing, FCA/Stellantis/Dodge doesn't have the parts. The most recent recall came on [XXX]. Recall notice [XXX] I called Douglas Jeep Dodge Ram in Venice, Florida and was told they can't help me. As of now the Truck has no issues. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Mar 2024 | STEERING | The rack and pinion steering system has to be replaced on this 2018 Dodge Ram 1500 truck for the second time with less than 80,000 miles on the truck. The steering is very loose and it is hard to keep the truck from weaving while traveling down the highway which makes it very unsafe to drive at high speeds. There are numerous complaints about this issue on these trucks, and there is a recall on other heavy duty Dodge trucks but not this model but there should be a recall. This part will cost over $3,000 to replace, that's over $6,000 dollars for this truck in less that 80,000 miles and 6 years old. This is totally unacceptable for a truck this costly. Dodge Must do something to resolve this issue once and for all. Thank you for your attention to this potentially deadly issue, it will be just a matter of time before numerous accidents will happen because it is unaffordable to fix this problem every 3 years. The part is warrantied for only 2 years but the failure starts happening after that time frame and continues to get worse. My family members wont even drive this truck because of it being so unstable on the road. Please seriously consider this matter as a priority as there are so many of these trucks on the road. Something has to be done very soon. Thank you. | Crash: No Fire: No | Unknown |
| Mar 2024 | ENGINE AND ENGINE COOLING,FUEL SYSTEM, DIESEL | The contact owns a 2018 Ram 1500. The contact received notification of NHTSA Campaign Number: 22V406000 (Fuel System, Diesel) and 23V411000 (Engine and Engine Cooling) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |