Complaint volume
635 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Ram 1500 Complaints
635 consumer-submitted complaints on record for the 2018 Ram 1500, grouped by component category.
635 Total complaints
25 Crash reports
8 Fire reports
14 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are electrical system, steering, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 25 crash reports, 8 fire reports, 14 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 206 complaints, with an average reported failure mileage of 47,061 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to electrical system, steering, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Ram 1500?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Ram 1500
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Ram 1500 complaints?
25 Crash
8 Fire
14 Injury
0 Fatality
40 Towed
12 Medical attention
What are the most common 2018 Ram 1500 complaint categories?
ELECTRICAL SYSTEM 66
STEERING 54
UNKNOWN OR OTHER 53
FUEL/PROPULSION SYSTEM 52
ENGINE 48
FUEL SYSTEM, DIESEL 33
ENGINE AND ENGINE COOLING 25
POWER TRAIN 22
SERVICE BRAKES 18
ELECTRICAL SYSTEM,UNKNOWN OR OTHER 16
635 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | I HAVE A RADIO THAT IS NOT OPERATING CORRECTLY AND ACCORDING TO CHRYSLER THERE IS NO FIX AND/OR COULD NEVER BE A FIX | Crash: No Fire: No | 4,000 |
| Mar 2019 | WHEELS | BOUGHT NEW MARCH1, 2018. VIBRATES AND RETURNED TO DEALER TO FIX. SHOP FOREMAN DROVE AND SAID IT WAS OK. I TOOK HIM MYSELF AND VIBRATION WAS EXACTLY WHERE I SAID-AT 60 MPH PLUS. DEALER BALANCED TIRES AND SAID ONE WAS OFF 1//4 OF OZ. STILL VIBRATES AS IF NOTHING DONE. | Crash: No Fire: No | 400 |
| Mar 2019 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED DOWN A HILL ON ITS OWN. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE CRASHED INTO A NEIGHBOR'S TREE, BUT WAS NOT DAMAGED. THE MOST RECENT FAILURE OCCURRED THIS MORNING. WHILE THE CONTACT'S DAUGHTER WAS INSIDE THE VEHICLE, IT ROLLED BACKWARDS A FEW FEET ON THE SAME HILL BEFORE STOPPING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM OF WARWICK (185 NY-94, WARWICK, NY 10990, (845) 986-2021), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 20,000. | Crash: Yes Fire: No | 20,000 |
| Mar 2019 | SUSPENSION,ELECTRICAL SYSTEM | TRUCK STARTED ON FIRE DUE TO ELECTRICAL PROBLEM (BLOCK HEATER FAILURE OR OTHER ELECTRICAL) *DT*JB | Crash: No Fire: Yes | 28,000 |
| Mar 2019 | SUSPENSION | AIR SUSPENSION FAILS WHEN COLD. VEHICLE WAS STATIONARY. VERY COMMON PROBLEM. VEHICLE IS NOT DRIVEABLE WHEN THIS OCCURS. | Crash: No Fire: No | 11,500 |
| Mar 2019 | SUSPENSION | TAKATA RECALL | Crash: No Fire: No | 5,800 |
| Feb 2019 | VISIBILITY | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE WINDOWS WHEN THE HEATER WAS ACTIVATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWN DODGE OF FAYETTEVILLE (436 N MCPHERSON CHURCH RD, FAYETTEVILLE, NC 28303, (910)-920-9613) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HE WOULD HAVE TO TAKE THE VEHICLE BACK TO THE DEALER FOR MORE DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 88,200. | Crash: No Fire: No | 88,200 |
| Feb 2019 | STRUCTURE | BRAND NEW TRUCK WITH ALL KINDS OF PAINT ISSUES AND FCA DOES NOT WANT TO DO ANYTHING FOR ME SHAME ON THEM | Crash: No Fire: No | 2,800 |
| Feb 2019 | FUEL/PROPULSION SYSTEM | FUEL NOZZLE REPEATEDLY GETS STUCK IN FUEL FILLER HOUSING. UNABLE TO DISLODGE NOZZLE. FILLER ASSEMBLY BROKE AND FILLER NECK LOOSE. NOW UNABLE TO FILL GAS TANK | Crash: No Fire: No | 3,585 |
| Jan 2019 | ELECTRICAL SYSTEM | THE UCONNECT DOES NOT WORK ALL THE TIME SOME DAY IT WILL WORK AND THEN THE NEXT TIME I TRY TO USE IT IT DOESN'T | Crash: No Fire: No | Unknown |
| Dec 2018 | POWER TRAIN | WHILE DRIVING ON AN INTERSTATE 5 IN WASHINGTON IN CRUISE CONTROL AT 76MPH GOING UP HILL, THE TRUCK MADE A GEAR GRINDING NOISE. I TURN OFF CRUISE AND LET THE TRUCK COAST UPHILL, THE TRUCK WAS MAKING A WHINING UPHILL. I GAVE THE TRUCK SOME GAS TOWARDS THE TOP OF THE AND AT THAT POINT THE TRUCK VIOLENTLY SHOOK, I HEARD A LOUD THUD AND SAW SPARKS FLYING FROM THE REAR END. I WAS GOING DOWN HILL BY THIS POINT. I SAW A LARGE METAL PIECE COME FLYING OFF THE REAR OF THE TRUCK. WHEN I WENT TO PULL OVER, THE TRUCK WAS HARD TO STEER AND CONTROL, THE REAR WHEELS LOCKED UP THE LAST 8-12 FEET BEFORE STOPPING. UPON GETTING OUT I NOTICED THE DRIVESHAFT DROPPED & HANGING FROM THE VEHICLE. I WAS ABLE TO FIND & PICK UP THE LARGE PIECE THAT WENT FLYING OFF. I HAD TO HAVE THE VEHICLE TOWED 70+ MILES TO MY HOME TOWN TO A LOCAL DEALER. THE TRUCK WAS PURCHASED IN APRIL 2018 AND THIS HAPPENED MID DECEMBER 2018. THE TRUCK HAD APPROX 29,550 MILES ON IT AT THIS POINT. THE TRUCK WAS BOUGHT IN APRIL 2018 BRAND NEW WITH 18 MILES ON IT. ALL MAINTENACE HAS BEEN FOLLOWED PER RAM'S RECOMMENDATIONS.*DT ?PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB | Crash: No Fire: No | 29,550 |
| Nov 2018 | FUEL/PROPULSION SYSTEM | FUEL FILLER GETS STUCK IN NOZZLE WHEN FUELING VEHICLE. THIS HAS HAPPENED NUMEROUS TIMES | Crash: No Fire: No | 2,500 |
| Nov 2018 | FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,SEAT BELTS,STRUCTURE | VEHICLE ONLY HAS 12,800 MILES. 4TH TRIP TO THE LOCAL DEALER. 3 TIMES TOWED DUE TO THE DISABLE. WHILE DRIVING VEHICLE SHUTS DOWN AND HAS NO POWER. 1ST TIME WAS INFORMED DURING GEN. MAINTENANCE THE COMPUTER HOUSED NO DATA AS THE VEHICLE STALLED WHEN PUTTING IT INTO GEAR. THE NEXT 3 TIMES WERE ALL IDENTICAL AS IT IS CLEAR IT IS STARVATION OF FUEL. FUEL PUMP CHANGED AFTER 1ST TOW. SENDING UNIT CHANGED AFTER 2ND TOW. NOT SURE AFTER 3RD TOW YET. IT IS INCREDIBLY UNSAFE AS THE LOSS OF POWER TO THE MOTOR CREATES LOSS OF POWER STEERING. NOT TO MENTION BEING DISABLED IN TRAFFIC AND THE SAFETY CONCERNS! IN ADDITION THE PASSENGER SEAT BUCKLE HAS MALFUNCTIONED AND HAS BEEN ON ORDER FOR OVER 3 WEEKS. NOW I CAN SAFELY HAVE A PASSENGER IN THE CAR. ALSO MINOR BUT THE FRONT BUMPER IS ALREADY RUSTING! AND A COUPLE OTHER THINGS. *TR | Crash: No Fire: No | 12,800 |
| Nov 2018 | VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING INTO A GARAGE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED AND CRASHED INTO THE CORNER OF THE CONTACT'S HOUSE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE VEHICLE WAS TAKEN TO SIERRA MOTORS CHEVROLET CADILLAC BUICK GMC (209-984-5272, LOCATED AT 18475 5TH AVE, JAMESTOWN, CA 95327) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE FAILURE RECURRED. WHILE THE CONTACT'S VEHICLE WAS REVERSING TOWARDS ANOTHER VEHICLE, WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STRUCK AN INDIVIDUAL STANDING IN A PRIVATE DRIVEWAY. THE INDIVIDUAL SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE COMPUTER SYSTEM WAS EVALUATED, BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE CONTACT WOULD BE CALLED BACK. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE'S BODY DAMAGE WAS REPAIRED BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 2,400. | Crash: Yes Fire: No Injuries: 2 | 2,400 |
| Nov 2018 | FUEL/PROPULSION SYSTEM | AFTER PUTTING THE FUEL NOZZLE IN GAS TANK FILLER PIPE, IT GETS STUCK WHEN TRYING TO REMOVE IT FROM THE FILLER PIPE. I UNDERSTAND THIS IS VERY COMMON ON THIS MODEL. VEHICLE WAS PARKED AT GAS STATION AND OFF WHEN FILLING UP. THIS HAPPENS OFTEN WITH THIS TRUCK AND I HAVE LESS THAN 3500 MILES ON IT. | Crash: No Fire: No | 3,400 |
| Nov 2018 | SUSPENSION | SOMETIMES, WHEN I MAKE A LEFT OR RIGHT TURN OR HIT A BUMP IN THE ROAD, OR A POTHOLE, THERE IS A "THUD" SOUND IN THE FRONT OF THE TRUCK. THE SOUND IS LIKE METAL AGAINST METAL. I'VE TALKED TO THE DEALERSHIP AND THEY DIDN'T HEAR IT WHEN THEY TOOK IT FOR A TEST DRIVE. | Crash: No Fire: No | 35 |
| Oct 2018 | WHEELS | ON OCTOBER 18, 2018, AFTER DRIVING OUR 2018 RAM 1500 A SHORT DISTANCE ON CITY STREETS, MY SON PULLED INTO A PARKING LOT WHEN THE LEFT REAR TIRE (GOODYEAR WRANGLER SR-A, P27560R20) SUDDENLY WENT COMPLETELY FLAT. HE HAD NOT HIT ANYTHING, AND THE TIRE PRESSURE LIGHT JUST CAME ON PRIOR TO THE TIRE GOING FLAT. THE TIRES WERE ON THE TRUCK WHEN IT WAS PURCHASED NEW EARLIER THIS YEAR, AND HAD APPROXIMATELY 11,000 MILES ON THEM. THE TIRE HAD SPLIT ALONG THE SIDE WALL CLOSE TO THE RIM, AND COULD NOT BE REPAIRED. THE TIRE WAS TAKEN TO A DODGE DEALER, WHO SAID THE TIRE WOULDN'T BE COVERED UNDER ANY WARRANTY EVEN THOUGH NOTHING HAD BEEN HIT TO CAUSE THE DAMAGE. A CLAIM WILL BE FILED WITH INSURANCE. | Crash: No Fire: No | 11,000 |
| Oct 2018 | FUEL/PROPULSION SYSTEM | TRUCK HAS LESS THAN A 1,000 MILES ON IT. MADE FIRST ATTEMPT TO FILL TANK-NOZZLE DIFFICULT TO PUT IN TANK SPILLED GAS ALL OVER, DIFFICULT TO REMOVE. NEEDED GAS AGAIN, MY SON TRIED PUTTING GAS AND HAD SAME ISSUE, BUT MORE DIFFICULT TO REMOVE. 3 TIME I TRIED FILLING-EXTREMELY DIFFICULT TO GET NOZZLE IN, WOULD ONLY PUTS SMALL AMOUNTS OF GAS IN AT A TIME WITHOUT SHUTTING OFF-NOZZLE WOULD NOT COME OUT. STATION ATTENDANTS TRIED WITH NO SUCCESS, SUGGESTED I CALL A TOW TRUCK TO REMOVE IT. SON LIVED CLOSE SO HE CAME AND FINALLY HAD TO USE A SCREW DRIVER TO REMOVE NOZZLE. TOOK TRUCK TO DODGE-YES THEY ARE AWARE OF ISSUE BUT HAVE NO FIX AND I WILL JUST HAVE TO DEAL WITH IT. LOOKED AT DODGE CHAT POSTS AND MANY PEOPLE HAVE THE SAME ISSUE. SUGGESTIONS FROM OTHER DEALERS INCLUDED REPLACING THE TANK AT THE OWNERS COST ($2,000.00) I CHATTED WITHE DODGE AND THEY SAID THE SAME- IF IT BECOMES A RECALL THEN THEY WOULD RE-IMBURSE THE OWNER. THIS IS A DESIGN FLAW BY THE MANUFACTURE SHOULD BE COVERED BY DODGE. THIS IS DANGEROUS, SPURTING FUEL AND INABILITY TO REMOVE THE NOZZLE. I AM 72 WITH A DISABLED HUSBAND AND ONLY VEHICLE AVAILABLE TO ME -I SHOULD NOT BE AFRAID TO PUT GAS IN THE TRUCK | Crash: No Fire: No | Unknown |
| Sep 2018 | SUSPENSION,ELECTRONIC STABILITY CONTROL (ESC) | AT 5 MONTHS 3600 MILES OF OWNERSHIP THE 4 CORNER AIR SUSPENSION WENT OUT. THIS ALSO CAUSED ME TO LOSS MY ELECTRIC STABILITY CONTROL OF THE VEHICLE. WHILE DRIVING DOWN THE HIGHWAY AND SWITCHING LANES (BEFORE I KNOW OF THE ISSUE) THE TRUCK BECAME VERY LOOSE. I WAS DRIVING AT THE SPEED LIMIT AND JUST THE ACT OF CHANGING THE LANES CAUSED THE REAR END TO SWAY A BIT. I FEEL IF THIS HAD HAPPENED TO A LESS EXPERIENCED DRIVER THEY COULD HAVE OVERREACTED AND CAUSED AN ACCIDENT. A 16 YEAR OLD WOULD HAVE REACTED A LOT DIFFERENT THAN MYSELF A 40 YEAR WITH DRIVING EXPERIENCE IN MANY DIFFERENT SITUATIONS. THE SUSPENSION GOING OUT IN THESE VEHICLES IS A KNOWN PROBLEM AND NEEDS TO BE TAKEN CARE OF. DODGE SHOULD OWN UP TO IT. BOTTOM LINE, THE 4 CORNER AIR SUSPENSION WILL CAUSE SERIOUS INJURY OR DEATH TO SOMEONE DRIVING AT HIGHWAY SPEED WHEN IT GOES OUT. I FEEL THEY ARE BEEN ENOUGH ISSUE WITH THEM THAT THE AIR SUSPENSION SHOULD BE DISCONTINUED AND OPTION GIVING TO GO BACK TO STANDARD SUSPENSION OR WARRANTY THEM FOR THE LIFE OF THE VEHICLE. | Crash: No Fire: No | 3,600 |
| Sep 2018 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE | SUDDEN, MOMENTARY (1-3 SEC) DECELERATION ACCOMPANIED BY PARTIAL (?) ELECTRICAL POWER LOSS (NOTED DASHBOARD DISPLAY BLANKED OUT DURING LATEST 2 EVENTS). EVENT OCCURRED APPROXIMATELY 6 TIMES FROM FEB 2018 PURCHASE DATE THROUGH AUG 2018. EACH TIME THE VEHICLE WAS MOVING AT HIGHWAY SPEEDS OF BETWEEN 70MPH AND 85 MPH. MORE DETAILS ARE PROVIDED IN THE ATTACHED .PDF FILE (TOO MANY WORDS TO FIT WITHIN THE CONSTRAINTS OF THIS DATA ENTRY FIELD). | Crash: No Fire: No | 13,000 |
| Sep 2018 | POWER TRAIN | I WANT TO BUY THIS VEHICLE . THE RECALL IS CHECK REAR END GEAR OIL AND YOU DON,T HAVE A REMEDY FOR IT YET???? HOW MUCH DOES IT TAKE TO REMOVE THE GEAR OIL PLUG AND CHECK THE LEVEL. YOU ARE HOLDING UP MY PURCHASE ON THIS VEHICLE!!! | Crash: No Fire: No | Unknown |
| Aug 2018 | ELECTRICAL SYSTEM,SEATS | PASSENGER SIDE HEATED SEAT PREMATURELY TURNS OFF. DEALER STATES IT IS TURNING OFF BECAUSE IT IS REACHING MAX TEMPERATURE SO THE SAFETY MECHANISM IS SHUTTING IT DOWN SO IT DOES NOT BURN UP WIRING. ONLY A HANDFUL OF OTHER TRUCKS HAVE THIS PROBLEM. OTHER TRUCK OWNERS WITH THE SAME MAKE AND MODEL OF TRUCK DO NOT HAVE THIS PROBLEM. | Crash: No Fire: No | 1,000 |
| Aug 2018 | UNKNOWN OR OTHER | WHEN MY TRUCK RAN OUT OF GAS IN THE MIDDLE OF THE FREEWAY OFF RAMP WE WERE UNABLE TO PUSH IT TO THE SIDE OF THE ROAD BECAUSE THE BRAKES WERE LOCKED. I HAD AT LEAST FIVE GENTLEMEN OFFER TO HELP ME PUSH IT OUT FROM BLOCKING THE OFF RAMP BUT WE COULD NOT BECAUSE OF THE LOCKED UP BRAKES. I SAT THERE FOR 45 MINUTES BEING CURSED AT AND HONKED AT BECAUSE CHRYSLER STUPIDLY THOUGHT IT IS A GOOD IDEA TO HAVE THE BRAKES LOCK WHENEVER THE ENGINE STALLS. I CALLED THE DEALER AND THEY SAID YES IT DOES THAT ON PURPOSE BUT AGREED IT PROBABLY A BAD FEATURE. THIS COULD HAVE BEEN MUCH MORE DANGEROUS HAD IT STALLED ON A BLIND CURVE OR THE MIDDLE OF THE FREEWAY. HORRIBLE, HORRIBLE IDEA AND VERY UNSAFE! | Crash: No Fire: No | 14,300 |
| Aug 2018 | SUSPENSION,POWER TRAIN,STRUCTURE | WE BOUGHT THE VEHICLE BRAND NEW AT BILL LUKE IN PHOENIX ARIZONA, AFTER GETTING THE VEHICLE HOME WE NOTICED THE UNDERNEATH OF THE VEHICLE IS RUSTED AND THE PAINT IS FLAKING OFF. WE MEET WITH THE DISTRICT MANAGER OF CHRYSLER AND SHE STATED RUST IS NORMAL ON BRAND NEW VEHICLE, THEY TOOK OFF A COUPLE OF PARTS, CLEANED THEM UP AND PAINTED, WE ASKED ABOUT ALL THE OTHER PARTS, ENGINE BLOCK, SUSPENSION PARTS, OIL PAN, OUTER WHEEL BEARING COVERS AND THEY LET US KNOW THEY ARE NOT GOING TO DO ANYTHING. THE DEALERSHIP BODY SHOP, USED TOUCH UP PAINT ON THE AREAS THE PAINT WAS FLAKING OFF AND THAT CAME RIGHT OFF AND MORE PAINT IS FLAKING OFF AND CHRYSLER IS NOT GOING TO DO ANYTHING ABOUT THAT EITHER. | Crash: No Fire: No | 18 |
| Aug 2018 | STEERING,SERVICE BRAKES | I WAS DRIVING ABOUT 35-45 MPH WAS ATTEMPTING TO MOVE INTO THE RIGHT LANE AND I FELT MY STEERING WHEEL LOCK UP. IT WOULDN'T LET ME TURN MY WHEEL. SO THEN AS I ATTEMPTED TO SLAM ON MY BRAKES SO I DID T HIT A TREE THE BRAKES WENT TO THE FLOOR AND I SMASHED INTO THE TREE AND THE. I TO THE WOODS. I WAS TAKEN TO THE HOSPITAL 911. THE HOLE FRONT OF THE TRUCK IS DESTROYED. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 1,005 |