Complaint volume
644 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
644 consumer-submitted complaints on record for the 2018 Ram 1500, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
644 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, steering, fuel/propulsion system. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 25 crash reports, 8 fire reports, 14 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 208 complaints, with an average reported failure mileage of 47,211 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
644 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| May 2019 | AIR BAGS | I WAS DRIVING MY NEW DODGE RAM 1500 TRUCK IN DENVER, COLORADO. I WAS DRIVING 25MPH ON A STREET/ AVENUE, MY VEHICLE WAS IN MOTION. A CHEVY TAHOE UNEXPECTEDLY SMASHED INTO THE PASSENGER SIDE OF MY TRUCK [ I WAS "T-BONED"]. NOT ONE SINGLE AIR BAG INSIDE THE TRUCK DEPLOYED !!! I WAS ON MY WAY TAKING A CO-WORKER HOME FROM WORK. WE BOTH WORK SHEET METAL CONSTRUCTION DAILY. AN AMBULANCE, FIRE DEPT., AND POLICE DEPT. ALL SHOWED UP. MY CO-WORKER AND I BOTH SUSTAINED INJURIES. I HAD TO BE TAKEN BY AMBULANCE TO DENVER HEALTH HOSPITAL. WHERE THE DOCTORS ALL EXCLAIMED, THAT MY INJURIES WOULDN'T HAVE BEEN SO BAD HAD MY AIR BAGS DEPLOYED. I PERSONALLY SUFFERED INJURIES TO MY LEFT SHOULDER-CLAVICLE AREA, AS WELL AS INJURIES TO THE LEFT SIDE OF MY NECK, AND BETWEEN BOTH OF MY SHOULDER BLADES. AND THE DOCTORS ARE RECOMMENDING NOW THAT I BE SEEN MANDATORILY BY A NEUROSURGEON HERE IN DENVER, COLORADO, FOR MY NECK AND SHOULDER INJURIES. *DT *DT *TR | Crash: Yes Fire: No Injuries: 2 Medical attention | 7,600 |
| May 2019 | WHEELS | RE: GOOYEAR WARNGLER SRA P275/60/R20. 4 TIRES PROBLEMS. 1ST TIRE BLEW AT 45MPH, SECOND TIRE SHOWED SPLIT INSIDE, 3RD TIRE BLEW AT 75MPH ON FREEWAY CAUSED DAMAGE TO VEHICLE. 4TH TIRE TOOK IN FOR SLOW LEAK, TECH ALSO FOUND TIRE HAD 1" BUBBLE STATING, TIRE WAS SEPARATING IN THE MIDDLE OF THE TREAD. | Crash: No Fire: No | 3,200 |
| May 2019 | ELECTRICAL SYSTEM | TRUCK FAILED TO START.THIS IS THE 4TH TIME THAT THIS HAS OCCURRED. | Crash: No Fire: No | 10,200 |
| Apr 2019 | ELECTRICAL SYSTEM | THE PARKING SENSOR FOR THE FRONT AND REAR OF THE VEHICLE SHOW THE VISUAL INDICATION ON THE DASH BUT THE AUDIBLE SOUND ONLY WORKS ON OCCASIONS. THE ALERT IS SUPPOSED TO WORK AT LOW SPEED OR IF YOU ARE TO CLOSE TO AN OBJECT EVEN IF YOUR VEHICLE IS NOT IN MOTION. THE HAS HAPPENED OFF AND ON SINCE THE VEHICLE WAS PURCHASED NEW. POWERTRAIN CONTROL SAFETY RECALL U61 HAS BEEN COMPLETED AND HAS NOT SOLVED THIS ISSUE. | Crash: No Fire: No | 150 |
| Mar 2019 | ELECTRICAL SYSTEM | VEHICLE HAS FAILED TO START 3 TIMES IN 2 1/2 MONTHS. I REQUIRED ROAD SERVICE EACH TIME. THIS OCCURRED ON JAN. 16, 2019, MAR, 20, 2019 AND MAR. 23, 2019. VEHICLE HAD BEEN USED FOR ERRANDS INVOLVING SEVERAL STOPS WITH ONLY A COUPLE OF MILES IN BETWEEN, THEN IT WOULD NOT START AND THE BATTERY WAS COMPLETELY DEAD. DEALER HAS LOOKED AT VEHICLE AND NOTED THAT THERE ARE SCORES OF 'LOW VOLTAGE' CODES IN THE COMPUTER. THIS PROBLEM MATCHES THOSE NOTED IN NHTSA RECALL U87. THE 'CREW CAB' VERSION OF THE TRUCK IS INCLUDED IN THE RECALL BUT THE 'QUAD CAB' VERSION IS NOT. I CANNOT GET THE VEHICLE REPAIRED AND DO NOT FEEL SAFE DRIVING IT IF IT MAY NOT START, ANYWHERE ANYTIME. | Crash: No Fire: No | 8,500 |
| Mar 2019 | POWER TRAIN,ENGINE | TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SHIFTED INTO NEUTRAL AND DECELERATED WITHOUT WARNING. ADDITIONALLY, THERE WAS A STRONG EXHAUST ODOR IN THE VEHICLE. THE CONTACT STATED THAT SEVERAL PEOPLE BECAME ILL TO THE POINT OF THROWING UP AND ALMOST PASSING OUT. MEDICAL ATTENTION WAS NOT RECEIVED. THE VEHICLE WAS TAKEN TO STOCKTON DODGE CHRYSLER JEEP RAM (LOCATED AT 3333 AUTO CENTER CIR, STOCKTON, CA 95212, (209) 956-1920) TO BE DIAGNOSED, BUT THE TEST WAS NOT YET COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. | Crash: No Fire: No Injuries: 3 | 3,000 |
| Mar 2019 | FUEL/PROPULSION SYSTEM | FUEL NOZZLE BECOMES LODGED/STUCK IN FUEL TANK AFTER PUMPING GAS. ISSUE BEGAN WHEN THE TRUCK WAS BRAND NEW AND BEEN ONGOING. MANUFACTURER AND DEALERSHIP ARE AWARE AND NO ACTION HAS BEEN TAKEN. | Crash: No Fire: No | Unknown |
| Mar 2019 | FUEL/PROPULSION SYSTEM | MOST, BUT NOT ALL OF THE GAS STATION FILLING NOZZLES STICK IN MY GAS FILLER WHEN I TRY TO REMOVE THEM. THEY ARE VERY DIFFICULT TO REMOVE AND REQUIRES A LOT OF PULLING AND TWISTING TO GET THEM OUT. THIS HAPPENS ALL THE TIME, NOT ONE TIME AS CALENDAR SHOWS. | Crash: No Fire: No | 10,000 |
| Mar 2019 | SUSPENSION | TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING VARIOUS SPEEDS, THE AIR SUSPENSION FAILED AND THE "SERVICE AIR SUSPENSION" WARNING INDICATOR ILLUMINATED. THE AIR SUSPENSION WAS REPAIRED THREE TIMES BY LARRY H. MILLER COLORADO CHRYSLER JEEP (350 S HAVANA ST, AURORA, CO 80012, (720) 262-2215), BUT THE FAILURE CONTINUED. THE VEHICLE HAD NOT BEEN REPAIRED FOR A FOURTH TIME. THE DIAGNOSTIC INFORMATION WAS NOT PROVIDED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 7,000. | Crash: No Fire: No | 7,000 |
| Mar 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | I HAVE A RADIO THAT IS NOT OPERATING CORRECTLY AND ACCORDING TO CHRYSLER THERE IS NO FIX AND/OR COULD NEVER BE A FIX | Crash: No Fire: No | 4,000 |
| Mar 2019 | WHEELS | BOUGHT NEW MARCH1, 2018. VIBRATES AND RETURNED TO DEALER TO FIX. SHOP FOREMAN DROVE AND SAID IT WAS OK. I TOOK HIM MYSELF AND VIBRATION WAS EXACTLY WHERE I SAID-AT 60 MPH PLUS. DEALER BALANCED TIRES AND SAID ONE WAS OFF 1//4 OF OZ. STILL VIBRATES AS IF NOTHING DONE. | Crash: No Fire: No | 400 |
| Mar 2019 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, IT ROLLED DOWN A HILL ON ITS OWN. THE FAILURE OCCURRED FIVE TIMES. THE VEHICLE CRASHED INTO A NEIGHBOR'S TREE, BUT WAS NOT DAMAGED. THE MOST RECENT FAILURE OCCURRED THIS MORNING. WHILE THE CONTACT'S DAUGHTER WAS INSIDE THE VEHICLE, IT ROLLED BACKWARDS A FEW FEET ON THE SAME HILL BEFORE STOPPING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CHRYSLER JEEP DODGE RAM OF WARWICK (185 NY-94, WARWICK, NY 10990, (845) 986-2021), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 20,000. | Crash: Yes Fire: No | 20,000 |
| Mar 2019 | SUSPENSION,ELECTRICAL SYSTEM | TRUCK STARTED ON FIRE DUE TO ELECTRICAL PROBLEM (BLOCK HEATER FAILURE OR OTHER ELECTRICAL) *DT*JB | Crash: No Fire: Yes | 28,000 |
| Mar 2019 | SUSPENSION | AIR SUSPENSION FAILS WHEN COLD. VEHICLE WAS STATIONARY. VERY COMMON PROBLEM. VEHICLE IS NOT DRIVEABLE WHEN THIS OCCURS. | Crash: No Fire: No | 11,500 |
| Mar 2019 | SUSPENSION | TAKATA RECALL | Crash: No Fire: No | 5,800 |
| Feb 2019 | VISIBILITY | TL* THE CONTACT OWNS A 2018 RAM 1500. THE CONTACT STATED THAT THE DEFROSTER FAILED TO DEFROST THE WINDOWS WHEN THE HEATER WAS ACTIVATED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CROWN DODGE OF FAYETTEVILLE (436 N MCPHERSON CHURCH RD, FAYETTEVILLE, NC 28303, (910)-920-9613) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT HE WOULD HAVE TO TAKE THE VEHICLE BACK TO THE DEALER FOR MORE DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 88,200. | Crash: No Fire: No | 88,200 |
| Feb 2019 | STRUCTURE | BRAND NEW TRUCK WITH ALL KINDS OF PAINT ISSUES AND FCA DOES NOT WANT TO DO ANYTHING FOR ME SHAME ON THEM | Crash: No Fire: No | 2,800 |
| Feb 2019 | FUEL/PROPULSION SYSTEM | FUEL NOZZLE REPEATEDLY GETS STUCK IN FUEL FILLER HOUSING. UNABLE TO DISLODGE NOZZLE. FILLER ASSEMBLY BROKE AND FILLER NECK LOOSE. NOW UNABLE TO FILL GAS TANK | Crash: No Fire: No | 3,585 |
| Jan 2019 | ELECTRICAL SYSTEM | THE UCONNECT DOES NOT WORK ALL THE TIME SOME DAY IT WILL WORK AND THEN THE NEXT TIME I TRY TO USE IT IT DOESN'T | Crash: No Fire: No | Unknown |
| Dec 2018 | POWER TRAIN | WHILE DRIVING ON AN INTERSTATE 5 IN WASHINGTON IN CRUISE CONTROL AT 76MPH GOING UP HILL, THE TRUCK MADE A GEAR GRINDING NOISE. I TURN OFF CRUISE AND LET THE TRUCK COAST UPHILL, THE TRUCK WAS MAKING A WHINING UPHILL. I GAVE THE TRUCK SOME GAS TOWARDS THE TOP OF THE AND AT THAT POINT THE TRUCK VIOLENTLY SHOOK, I HEARD A LOUD THUD AND SAW SPARKS FLYING FROM THE REAR END. I WAS GOING DOWN HILL BY THIS POINT. I SAW A LARGE METAL PIECE COME FLYING OFF THE REAR OF THE TRUCK. WHEN I WENT TO PULL OVER, THE TRUCK WAS HARD TO STEER AND CONTROL, THE REAR WHEELS LOCKED UP THE LAST 8-12 FEET BEFORE STOPPING. UPON GETTING OUT I NOTICED THE DRIVESHAFT DROPPED & HANGING FROM THE VEHICLE. I WAS ABLE TO FIND & PICK UP THE LARGE PIECE THAT WENT FLYING OFF. I HAD TO HAVE THE VEHICLE TOWED 70+ MILES TO MY HOME TOWN TO A LOCAL DEALER. THE TRUCK WAS PURCHASED IN APRIL 2018 AND THIS HAPPENED MID DECEMBER 2018. THE TRUCK HAD APPROX 29,550 MILES ON IT AT THIS POINT. THE TRUCK WAS BOUGHT IN APRIL 2018 BRAND NEW WITH 18 MILES ON IT. ALL MAINTENACE HAS BEEN FOLLOWED PER RAM'S RECOMMENDATIONS.*DT ?PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).?*JB | Crash: No Fire: No | 29,550 |
| Nov 2018 | FUEL/PROPULSION SYSTEM | FUEL FILLER GETS STUCK IN NOZZLE WHEN FUELING VEHICLE. THIS HAS HAPPENED NUMEROUS TIMES | Crash: No Fire: No | 2,500 |
| Nov 2018 | FUEL SYSTEM, GASOLINE,ELECTRICAL SYSTEM,SEAT BELTS,STRUCTURE | VEHICLE ONLY HAS 12,800 MILES. 4TH TRIP TO THE LOCAL DEALER. 3 TIMES TOWED DUE TO THE DISABLE. WHILE DRIVING VEHICLE SHUTS DOWN AND HAS NO POWER. 1ST TIME WAS INFORMED DURING GEN. MAINTENANCE THE COMPUTER HOUSED NO DATA AS THE VEHICLE STALLED WHEN PUTTING IT INTO GEAR. THE NEXT 3 TIMES WERE ALL IDENTICAL AS IT IS CLEAR IT IS STARVATION OF FUEL. FUEL PUMP CHANGED AFTER 1ST TOW. SENDING UNIT CHANGED AFTER 2ND TOW. NOT SURE AFTER 3RD TOW YET. IT IS INCREDIBLY UNSAFE AS THE LOSS OF POWER TO THE MOTOR CREATES LOSS OF POWER STEERING. NOT TO MENTION BEING DISABLED IN TRAFFIC AND THE SAFETY CONCERNS! IN ADDITION THE PASSENGER SEAT BUCKLE HAS MALFUNCTIONED AND HAS BEEN ON ORDER FOR OVER 3 WEEKS. NOW I CAN SAFELY HAVE A PASSENGER IN THE CAR. ALSO MINOR BUT THE FRONT BUMPER IS ALREADY RUSTING! AND A COUPLE OTHER THINGS. *TR | Crash: No Fire: No | 12,800 |
| Nov 2018 | VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2018 RAM 1500. WHILE DRIVING INTO A GARAGE WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED AND CRASHED INTO THE CORNER OF THE CONTACT'S HOUSE. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED MINOR INJURIES THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE VEHICLE WAS TAKEN TO SIERRA MOTORS CHEVROLET CADILLAC BUICK GMC (209-984-5272, LOCATED AT 18475 5TH AVE, JAMESTOWN, CA 95327) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT STATED THAT THE FAILURE RECURRED. WHILE THE CONTACT'S VEHICLE WAS REVERSING TOWARDS ANOTHER VEHICLE, WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STRUCK AN INDIVIDUAL STANDING IN A PRIVATE DRIVEWAY. THE INDIVIDUAL SUSTAINED A MINOR INJURY THAT DID NOT REQUIRE IMMEDIATE MEDICAL ATTENTION. THE VEHICLE WAS DAMAGED, BUT WAS NOT TOWED. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER WHERE THE COMPUTER SYSTEM WAS EVALUATED, BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND STATED THAT THE CONTACT WOULD BE CALLED BACK. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE'S BODY DAMAGE WAS REPAIRED BY THE INSURANCE COMPANY. THE FAILURE MILEAGE WAS APPROXIMATELY 2,400. | Crash: Yes Fire: No Injuries: 2 | 2,400 |
| Nov 2018 | FUEL/PROPULSION SYSTEM | AFTER PUTTING THE FUEL NOZZLE IN GAS TANK FILLER PIPE, IT GETS STUCK WHEN TRYING TO REMOVE IT FROM THE FILLER PIPE. I UNDERSTAND THIS IS VERY COMMON ON THIS MODEL. VEHICLE WAS PARKED AT GAS STATION AND OFF WHEN FILLING UP. THIS HAPPENS OFTEN WITH THIS TRUCK AND I HAVE LESS THAN 3500 MILES ON IT. | Crash: No Fire: No | 3,400 |
| Nov 2018 | SUSPENSION | SOMETIMES, WHEN I MAKE A LEFT OR RIGHT TURN OR HIT A BUMP IN THE ROAD, OR A POTHOLE, THERE IS A "THUD" SOUND IN THE FRONT OF THE TRUCK. THE SOUND IS LIKE METAL AGAINST METAL. I'VE TALKED TO THE DEALERSHIP AND THEY DIDN'T HEAR IT WHEN THEY TOOK IT FOR A TEST DRIVE. | Crash: No Fire: No | 35 |