Complaint volume
612 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Nissan Rogue Complaints
612 consumer-submitted complaints on record for the 2018 Nissan Rogue, grouped by component category.
612 Total complaints
32 Crash reports
1 Fire reports
34 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are service brakes, forward collision avoidance, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 32 crash reports, 1 fire report, 34 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 399 complaints, with an average reported failure mileage of 26,476 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to service brakes, forward collision avoidance, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Nissan Rogue?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Nissan Rogue
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Nissan Rogue complaints?
32 Crash
1 Fire
34 Injury
0 Fatality
25 Towed
20 Medical attention
What are the most common 2018 Nissan Rogue complaint categories?
SERVICE BRAKES 122
FORWARD COLLISION AVOIDANCE 81
UNKNOWN OR OTHER 61
SERVICE BRAKES,FORWARD COLLISION AVOIDANCE 47
ELECTRICAL SYSTEM 23
AIR BAGS 20
POWER TRAIN 18
UNKNOWN OR OTHER,SERVICE BRAKES 16
ENGINE 14
SEATS 12
612 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2023 | ELECTRICAL SYSTEM,STRUCTURE,ENGINE | Unknown , on November 23, 2022. I [XXX] hit a deer that jumped out in front of me while driving 45, 50 mph not one airbag went off and I hit the deer pretty hard. The deer had broken legs and it was all broken up, scared me because not one airbag not no nothing was there to help me. I then called 911. The police officer arrived. Asked me if I need an ambulance. I said no he said I was very lucky because the crash was bad and then the car was towed and it took three months before I got my car back and now that I got my car back, it’s nothing like it was before it went in. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No Towed | Unknown |
| Oct 2023 | AIR BAGS | The contact owns a 2018 Nissan Rogue. The contact stated that while operating the vehicle, the air bag warning light remained illuminated. The vehicle was taken to the local mechanic who was unable to determine the cause of the failure. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 46,000. | Crash: No Fire: No | 46,000 |
| Oct 2023 | ELECTRICAL SYSTEM | The contact owns a 2018 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted and determined that parts were on back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE | My Car will stop suddenly, and unpredictably at various times. The car will stop and sometimes shake as it acts like its stalling out and an emergency light flashes up briefly. This has almost caused us to be in multiple wrecks. I am scared to drive this car and scared to have my children in the car. This is so unpredictable; it cannot be diagnosed at just any time. I'm not sure what to do but am super fearful this is going to cause a wreck and we could be injured and possibly injure others as this happens at any time and comes to a complete stop. Please help! This started from a few weeks after we purchased in 2021 but has got to be more frequent as of the last 3 months (2023) and worse in severity. I am very fearful. | Crash: No Fire: No | Unknown |
| Sep 2023 | UNKNOWN OR OTHER | Key fob is undetected even though key is in the vehicle and near the start button | Crash: No Fire: No | Unknown |
| Aug 2023 | SERVICE BRAKES,FORWARD COLLISION AVOIDANCE | The first time I was just pulling out of my driveway and my car, made this grinding noise and forced to stop and the braking system light came on. The second time we were going 30 to 45 miles an hour and the same thing happened made that grinding noise came to a stop that time was definitely more harder because we’re going faster. I brought this to the attention of Nissan in Bayshore, and supposedly they checked a couple of things and said nope everything’s fine and like I said that was the first time and the second time they said the same exact thing that there could be some thing that triggered it. No I don’t think so. I think that there’s something wrong with the system because things like that just don’t happen both days that this happened to me it was a clear day one was daytime one was night time , so there was nothing near me. Nothing in the way. This could’ve been really serious if I was going faster. I think that they should be addressed because obviously they are not taking it. Seriously you see all of the complaints why is this not being looked into more the second time when we were going faster, and I told Nissan this it actually hurt me , my neck was killing me for a week. This should be taken very seriously because if somebody is driving faster and that happens or if somebody is a new driver and that happens and they can seriously hurt themselves or others because it comes out of nowhere n is very scary. FYI- I had to put in a fake date of when it happened to move forward on the form. I’m unsure of the two dates but my car was brought into The Nissan dealership in bayshore for the problem n there is documentation there with the dates. | Crash: No Fire: No Injuries: 1 | Unknown |
| Aug 2023 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | We have had a gas smell in our garage, outside the car and inside the cabin and inside our house since 2022 and the service technician confirmed it but said I'd have to pay $160 for them to diagnose it plus parts and labor to fix it. There are lots of "Nissan Rogue gas smell in cabin" complaints AND there is a class action lawsuit filed on the 2020-2023 models. I've seen the same complaints as far back as 2009 so they have been alerted and know about this faulty assembly problem for years and have not taken responsibility for fixing it. We've gotten used to it and a neighbor came over yesterday and said he was getting nauseated from the smell in our living area so I put it out in driveway and this a.m. it wasn't as bad. It's a health and fire hazard and we have gas stove. I'm not sure if local TV Action Reporter could get anything done or if we should hire a lawyer. People walking up to my car exclaim "I smell gas!" No warnings on dash. It seems to be faulty assembly of fuel line to tank or in that area as it's strongest in back seat. My wife has MGUS, arthritis and other medical problems and this is causing a lot of mental stress worrying that the car will catch on fire while we're in it! I will Never buy another Nissan now that I see that they don't care what happens once you buy it! Please answer asap as we use it everyday and don't want cancer, etc. from inhaling gas fumes. Purely breathing the fumes (gasoline inhalation) can result in the following symptoms: coughing and other breathing difficulties, headaches/dizziness, heart failure, and more. Because of how the hydrocarbons attack the nervous system, a wide range of symptoms is possible, but they can all eventually be deadly. | Crash: No Fire: No | Unknown |
| Aug 2023 | POWER TRAIN,UNKNOWN OR OTHER,ENGINE | So the CVT transmission on my 2018 Nissan Rouge has begun to fail. I ask my personal mechanic and took it to Star Nissan in Illinois and both said that the transmission is wearing out quicker than normal, they suggested I see if it had been recalled, and to my surprise, it hasn't and they are guessing that the transmission was worn out before I bought it. They were recalled for the same problem but were never taken. The bad thing is that there is no error or light that says the transmission is failing. I drive with the car on a daily and risk my life and others just cause the car doesn't move and I need to turn it off and turn it back on so it resets. The car smells like burning metal from the transmission. When I go 20 the rpms hit 5000 which should be normal. | Crash: No Fire: No | Unknown |
| Aug 2023 | ENGINE,FORWARD COLLISION AVOIDANCE | The contact owns a 2018 Nissan Rogue. The contact stated while driving approximately 15 MPH and slowing for a traffic signal, the vehicle stalled. The contact stated the "AEB Malfunction" and the symbol of a rear end collision warning was illuminated. The contact stated that the failure was intermittent, however the failure had become a recurring failure. Additionally, the contact stated that the RPM was fluctuating however, the vehicle failed to respond. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the ADAS control module and AEB system needed to be replaced. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 96,000. | Crash: No Fire: No | 96,000 |
| Aug 2023 | VEHICLE SPEED CONTROL | The car has never been in an accident or flooded. Mechanics have been unable to computer diagnose the problem. Warning lights depend on what is happening at the time. However the rear camera light remains on as that feature ceased to function within days of the warranty expiring. Vehicle has begun to intermittently shake violently.Other times the RPM’s are highly erratic, revving up and slowing down or bouncing like crazy. Car sometimes looses power and acts like it is going to stall. Driving on the bridges in Charleston, especially the tallest, the car operates dangerously and unpredictably. The car cannot manage the incline without stuttering or stalling and loosing power. Again, this is not an all the time issue, but an unpredictable occurrence. The RPM gauge will hit 3-4 but the car cannot go over 20-40mph with RPM’s tacking & check engine light comes on. Stalls happen without warning and while operating at normal rates of speed. Meaning it is not a stop & start issue alone. It may happen at 70 mph on the freeway. You never know. On one occasion the push to start feature failed for hours leaving me stranded. The rear back up camera light is on and the feature no longer works. This is dangerous, not an occurrence that is exclusive to me - according to the dealership it is “A complete head scratcher. We keep seeing it. Hearing the same stories but Nissan is non-responsive to the volume of complaints on this issue.” They went on to explain that this will stress the engine and transmission and cause damage to other parts of the car. So they are aware but don’t care? That’s the translation. Moreover, Nissan is aware that this problem has a domino affect that becomes incredibly costly to their customers and that “you can fix one issue and more often than not, another occurs because of the preceding damage.” The transmission failures know to Nissan and known in the industry are life threatening. | Crash: No Fire: No | Unknown |
| Aug 2023 | AIR BAGS | Driving to Deep Gap, NC 7/28/2023 the “passenger airbag” lights came on and stayed on. When we got home we tried several Utube reset options and the lights went off, for a few starts of the engine. Now the lights stay on all the time. Being that I have a 2018 Nissan Rouge, I am wondering if I have one of the faulty recalled airbag sensors put when the vehicle was built in 2018 in Japan. We still have to use the vehicle daily and it is available for inspection. Living in Florida, old people capital of the US, I want to know I’m protected with airbags. We have called our platinum extended warranty people, two dealers who say $200-$2,000 to diagnose and repair. I cannot understand paying for a defect so we have not scheduled any work to be done. We did have something else odd happen in the past couple of weeks also, making me think it may be something more defective in the the electronics. The radio screen suddenly went black even though the radio was still playing. When we stop and started the car again, the radio screen came on normally. | Crash: No Fire: No | Unknown |
| Aug 2023 | UNKNOWN OR OTHER | The HVAC air door bend plastic piece is stripped within. The door actuator has been replaced and did NOT fix the issue. The driver side only blows cold air as a result. This is a hazard because when it becomes winter time, this can be dangerous due to the inability to stay warm or defrost the windshield. Nissan is wanting to charge consumers $3000 dollars to replace the whole HVAC system due to faulty construction of the actuator plastic component where the motor door is inserted. The part number is 27749-14BUOA but it is not the door insert but the plastic piece as seen in the attachment. | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM | My check engine light came on in my 2018 Nissan Rogue. I took it to the Nissan dealership where I purchased the car on 6/12/23 my odometer had 35,370 miles at this time. Service technician found that check engine light was on due to codes: PO447;PO075; and code PO012. Per the service receipt I received after paying $5.023 these were the listed issues and repairs: Short in the Electronic Control Ignition Harness. The Electronic Control Ignition Harness and the Ignition Power Distribution Module needed to be replaced. This is a known recall issue with past models on this same issue, but 2018 Nissan Rogue Models have not been recalled even though the problem still exists, at least with my vehicle. Thankfully no injuries or damaged cause by this defect because I was proactive to get it fixed. Called Nissan Motors Consumer Affairs too! | Crash: No Fire: No | Unknown |
| Jul 2023 | UNKNOWN OR OTHER,ENGINE | Ignition Key does not turn on the vehicle. Key does not correspond with the vehicle to turn on or open door. | Crash: No Fire: No | Unknown |
| Jul 2023 | AIR BAGS | The passenger airbag light stays illuminated regardless if there is a passenger in the seat or not. A diagnostic scan was run and it is Code= B00A0:00. This issue has been under recall for model years up to 2017 and my car is a 2018. There is a service bulletin for this issue and I have been quoted several thousand dollars to fix it. The car was not in an accident and nothing precipitated this issue. It literally happened upon starting the car one day. The 2018 model year Nissan Rogue's should be included in the earlier recall of Nissan Rogues. It's apparently now my responsibility to pay out-of-pocket to insure my son's safety as I have been told the airbag system WILL NOT ENGAGE if the car is in an accident when this light is on--and the light never turns off. There were no warnings leading up to this issue. The light randomly turned on one day and has stayed on virtually every time driven since. The dealer is well aware of this ongoing issue with the Nissan Rogue. | Crash: No Fire: No | Unknown |
| Jul 2023 | POWER TRAIN | Transmission jerks continually when accelerating from a stopped position until 20+ mph is reached. | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM | When driving my dashboard lights light up randomly. A malfunction/warning popped up. My seatbelt light came on and I was wearing my seatbelt. Often times my trunk closes on its own and has hit my head. The car does not recognize the key. I have seen the dealership for this and they fixed it, but then the issue comes back. | Crash: No Fire: No | Unknown |
| Jul 2023 | SERVICE BRAKES | I am driving feel vibrating shake on Brake front and rear 4 bad | Crash: No Fire: No | Unknown |
| Jul 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | When using the voice control on the steering wheel of my 2018 Rogue in June 2023, the sound of my voice was not picked up by the microphone. I went online to look for recalls or repair information, and found a Reddit thread with many 2018 Rogue owners complaining of the same issue. I took the vehicle to the dealership. The dealership replicated the issue and found the Telematics Control Unit was not working. The technician also stated he has seen several of these stating, "Not a huge number, but quite a few." Since this is just one dealership, coupled with the online discussions, I believe this is a widespread problem that Nissan is aware of and has not voluntarily recalled. SAFETY: Many states have hands-free laws and the malfunctioning Telematics Control Unit does not allow the hands-free safety feature to work. Nissan is also asking $817 to rectify the issue, which could be cost prohibitive for some owners, causing them to forego the safety repair. | Crash: No Fire: No | Unknown |
| Jul 2023 | ENGINE | The contact owns a 2018 Nissan Rogue. The contact stated while driving 40 MPH, the vehicle started to shudder. The contact stated that the check engine warning light was illuminated. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 70,000. | Crash: No Fire: No | 70,000 |
| Jul 2023 | AIR BAGS | The passenger Occupant Classification System is malfunctioning. The weight sensor under the passenger side is no longer detecting an adult sitting in the passenger seat. This part is able to be fixed but costs 8,000-9,000 to replace the whole seat and the sensor. The safety of anyone sitting in my car is at risk, with the airbag light on because the sensor malfunctioned the air bags will no longer deploy in the event of a car accident. This light has been on since I got the car as a lease. Instead of the dealership fixing it the illegally pushed my car through inspection. The same model of my car was recalled for years 2014- 2017 for the same exact reason and problem I am having with this vehicle. I have done extensive research on the matter and it is a VERY COMMON problem with this vehicle. So many others with the same model as me and other models as well including infinity have resorted to buying a Nissan 360 airbag emulator to override the airbag weight sensor, so that in a result of an accident, the airbags will still function. This is a temporary solution and shouldn't be something the owners of this vehicle have to deal with especially when the same model from a year before was recalled for this reason. | Crash: No Fire: No | Unknown |
| Jul 2023 | STEERING,POWER TRAIN,ELECTRICAL SYSTEM | Car shut off by yourself while we were driving on the highway. The key just kind of fell apart.the key fob thing kinda bent over and the car just turned off. Scared the family came to a halt and called aaa. They saw the key bent over and showed us. Called nissan and they said it was not under warranty. because Called dealer, and they said I had to get a new one. Says it cost $500 for each fob. Crazy! | Crash: No Fire: No | Unknown |
| Jun 2023 | SEATS | Purchased a new 2018 Nissan Rogue. Purchased the Nissan Gold warranty for 7 hrs and 100,000 miles. Recently the drivers seat came very loose and was moving all directions making driving dangerous. Took the vehicle to the Nissan dealer we purchased from for repair. They reported the seat frame’ s rivets had broken and failed. Then they informed us the problem was not under warranty.cost to repair was to be 1,600 to replace the entire seat frame. The vehicle was less than 5 hrs old and mileage of 63k. Also I was told by Nissan personal that the problem was well known and a frequent safety concern, but Nissan corporation is refusing to repair or replace the seat frame, even under a very comprehensive extended warranty. I researched this type of complaint and yes it is a common problem that could lead to serious accidents. I am asking you to research this and order Nissan to fix the problems. | Crash: No Fire: No | Unknown |
| Jun 2023 | ELECTRICAL SYSTEM | The contact owns a 2018 Nissan Rogue. The contact received notification of NHTSA Campaign Number: 23V093000 (Electrical System) however, the part to do the repair was unavailable. The dealer performed a temporary fix on the jackknife-style key. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jun 2023 | FORWARD COLLISION AVOIDANCE | Repeated activation of the AEB system while driving above 20 mph when there are no other vehicles/objects/persons near the vehicle. Nissan has replaced the part and recalibrated the system 4 times, and the problem is still occurring. | Crash: No Fire: No | Unknown |