Complaint volume
245 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Kia Sorento Complaints
245 consumer-submitted complaints on record for the 2018 Kia Sorento, grouped by component category.
245 Total complaints
11 Crash reports
10 Fire reports
9 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, exterior lighting, steering. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 11 crash reports, 10 fire reports, 9 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 58 complaints, with an average reported failure mileage of 50,150 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, exterior lighting, steering?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Kia Sorento?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Kia Sorento
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Kia Sorento complaints?
11 Crash
10 Fire
9 Injury
0 Fatality
15 Towed
5 Medical attention
What are the most common 2018 Kia Sorento complaint categories?
ENGINE 70
EXTERIOR LIGHTING 24
STEERING 22
UNKNOWN OR OTHER 20
ELECTRICAL SYSTEM,EXTERIOR LIGHTING 10
AIR BAGS 8
TRAILER HITCHES 7
ELECTRICAL SYSTEM,ENGINE 5
STRUCTURE 5
ENGINE AND ENGINE COOLING 4
245 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2020 | ENGINE | AFTER TURNING INTO TRAFFIC ON A HIGHWAY, AND I PROBABLY SHOULD NOT HAVE, I HAD TO "GUN" IT TO GET MOVING FASTER. AFTER THAT THE ENGINE LIGHT CAME ON AND WAS FLASHING.THEN I WOULD SAY IT WENT INTO A LIMP HOME MODE. THIS "GUNNING" HAS HAPPENED TO ME 3 TIMES. | Crash: No Fire: No | Unknown |
| Nov 2020 | AIR BAGS | I WAS DRIVING APPROXIMATELY 35 MILES PER HOUR ON A CITY STREET WHEN ANOTHER VEHICLE PULLED OUT IN FRONT OF ME. THE IMPACT TOTALED THE OTHER VEHICLE AND CAUSED $7,500 IN DAMAGE TO MY VEHICLE, AND MY AIR BAGS DID NOT DEPLOY. WHILE I WAS NOT SERIOUSLY INJURED, I DID SUFFER SIGNIFICANT WHIP-LASH TYPE INJURIES, AND INJURED MY KNEE WHEN IT HIT THE DASH BOARD. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 49,000 |
| Nov 2020 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | 2018 KIA SORRENTO - LIGHTS HAVE SHUT OFF FOR APPROXIMATELY 3 SECONDS INTERMITTENTLY DRIVING IN VARIOUS DRIVING CONDITIONS (INTERSTATE/CITY STREET/ETC.). CAN HAPPEN MULTIPLE TIMES DURING A SINGLE TRIP (TWICE YESTERDAY AND FOUR TIMES LAST WEEK ALL WITHIN ONE TRIP). CAN GO DAYS WITHOUT IT HAPPENING WHICH IS FRUSTRATING AS DEALER "NEEDS TO SEE THE ISSUE TO FIX IT". OBSERVING IT IN BOTH NIGHT AND DAY. OBVIOUSLY MORE DANGEROUS DURING NIGHT. I HAVE VIDEOS FROM OTHERS THAT REPLACED THE LIGHT STALK SWITCH WITH SUCCESS. DEALER REFUSES TO DO THIS WHILE CAR IS STILL UNDER WARRANTY AS THEY HAVE NOT BEEN ABLE TO REPRODUCE CONCERN. THEY RECOMMEND THAT I CONTINUE DRIVING AND BRING IT IN "IF IT HAPPENS AGAIN". THEY CHARGE ME 150 DOLLARS EACH TIME I BRING IT IN TO TELL ME "THEY CAN'T REPRODUCE IT". I AM SEEING MULTIPLE PEOPLE ON FORUMS FOR THIS ISSUE. VIDEO FROM ANOTHER CUSTOMER (START AT 56 SECONDS): HTTPS://WWW.YOUTUBE.COM/WATCH?V=TXG9CJ076HA | Crash: No Fire: No | 58,000 |
| Oct 2020 | UNKNOWN OR OTHER | SUNROOF SPONTANEOUSLY SHATTERED WHEN DRIVING ON THE HIGHWAY AT 63 MPH. THERE WAS NO ROAD DEBRIS THAT CAUSED THIS - IN LOOKING AT THE REMAINING ATTACHED GLASS, IT APPEARS TO HAVE BROKEN UPWARDS, NOT AS IF SOMETHING BROKE IT FROM THE OUTSIDE, BUT FROM THE INSIDE, LIKE IT BUBBLED UPWARDS. IT IS THE FRONT PANEL OF A PANORAMIC SUNROOF, AND THE FABRIC WAS OPEN AND THE SUNROOF WAS VENTED OPEN AT THE TIME. | Crash: No Fire: No | 51,000 |
| Oct 2020 | AIR BAGS | FRONTAL IMPACT WITH A DEER ON INTERSTATE 81 NORTHBOUND IN PA., CRUISE CONTROL SET AT POSTED SPEED LIMIT OF 65MPH, NO AIRBAG DEPLOYMENT AT TIME OF IMPACT OR AFTER COLLISION CHEST IMPACTED STEERING WHEEL AND ARM PAIN FROM HOLDING STEERING WHEEL. | Crash: Yes Fire: No Injuries: 1 | 104,000 |
| Oct 2020 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING | HEADLIGHTS TURN OFF WHILE DRIVING ON HIGHWAY AND CITY STREETS. SERVICE ON 3-23-20 AND COULD DUPLICATE PROBLEM. ON 9-25-20 DRIVING AND DASH BOARD INDICATOR SWITCHING FROM FLASHERS ON, HEADLIGHTS GOING FROM AUTO SET, TO OFF, TO RUNNING LIGHTS, AND DOOR LOCKS LOCKING AND UNLOCKING. SCHEDULED SERVICE FOR 10-20-20, BUT WAS TOLD IF THEY CAN NOT DUPLICATE PROBLEM MAY NOT BE ABLE TO REPAIR. | Crash: No Fire: No | 30,000 |
| Oct 2020 | AIR BAGS | TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED WHILE HER HUSBAND WAS DRIVING AT 35 MPH, WHEN ANOTHER VEHICLE INTERSECTED HIS LANE ON THE RIGHT SIDE. THE DRIVER ATTEMPTED TO PREVENT A CRASH BY SWERVING BUT CRASHED INTO THE GUARD RAIL ON THE FAR LEFT SIDE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER DID NOT HAVE ANY INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO AUTO BODY SHOP. THE CONTACT CALLED LOCAL DEALER (PREMIER KIA SERVICE CENTER LOCATED AT 205 N MAIN ST, BRANFORD, CT 06405, (203) 315-2070) AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,000. | Crash: Yes Fire: No Towed | 55,000 |
| Aug 2020 | ENGINE | CURRENTLY, THERE IS AN ENGINE RECALL ON THE 2015-2018 KIA SORENTO, WHICH RESULTS IN PREMATURE ROD WEARING AND POTENTIAL ENGINE FIRES. WITHIN A FEW WEEKS OF HAVING THE VEHICLE, BRAND NEW OFF THE LOT, THE ENGINE NOISES (TAPPING/KNOCKING) WERE NOTICED BY A FAMILY MEMBER. IT WAS REPORTED TO KIA WITHIN THE FIRST 3,500 MILES ON THE VEHICLE, WHO ADVISED ME INITIALLY THAT THE SOUNDS WERE BECAUSE THE ENGINE WAS NEW AND BREAKING IN AND THAT THE SOUNDS WERE NORMAL. IN JANUARY 2019, I WAS ADVISED WHEN I BROUGHT THE CAR IN FOR THEIR COURTESY INSPECTION THAT THERE WAS A RECALL AND THEY NEEDED TO PERFORM A SOFTWARE UPDATE ON THE VEHICLES ECM THAT IS SUPPOSED TO TURN THE VEHICLE INTO LIMP MODE TO WARN THE DRIVER OF A POTENTIAL ENGINE FIRE BEFORE IT HAPPENS. KIA PERFORMED THE UPDATE AND THE ENGINE NOISES STILL PERSIST. THE TECHNICIAN CLAIMED HE INSPECTED THE VEHICLE AND REPORTED THAT IT WAS PERFORMING AS INTENDED AND THAT HE DID NOT HEAR THE NOISE. LATELY THE NOISES HAVE BEEN MORE FREQUENT, SO AS A SAFETY CONCERN I BROUGHT THE VEHICLE BACK INTO KIA FOR INSPECTION. NOW THE DEALERSHIP AND MANUFACTURER INSTEAD OF CHECKING AND CONFIRMING THE SAFENESS OF THE VEHICLE, IS BLAMING AN AFTERMARKET OIL FILTER AND SYNTHETIC OIL AS THE CAUSE OF THE ENGINE ISSUES, NOT THEIR ENGINE ISSUES THAT RECALLED THOUSANDS OF CARS AND RESULTED IN ENGINE FIRES. MOREOVER, KIA NOT ONLY REFUSES TO PROVIDE ME WITH THE DIAGNOSTIC REPORT AND SUPPOSEDLY OIL PRESSURE TEST THAT THEY CLAIM TO HAVE BEEN PERFORMED THAT GAVE THEM THOSE RESULTS, THEY ALSO REFUSE TO CONFIRM TO WHETHER THE CAR IS SAFE TO BE ON THE ROAD. THIS IS A SAFETY HAZARD; ENGINE FIRES ARE REAL WHICH CAN SEVERELY INJURE OR KILL THE OCCUPANTS OF A VEHICLE. THE MANUFACTURER AND THE DEALER REFUSE TO ADDRESS THIS HAZARD AND IT NEEDS TO BE INVESTIGATED, FOR CONSUMER SAFETY. | Crash: No Fire: No | 7,000 |
| Jul 2020 | EXTERIOR LIGHTING | 7/23/20 20:30, WHILE DRIVING STRAIGHT DOWN A CITY STREET, JUST BEGAN DRIVING FROM STOPPING AT A LIGHT, AND THE HEADLIGHTS TURNED OFF BY THEMSELVES. AFTER A FEW SECONDS, MY WIFE ROTATED THE LIGHTS SWITCH TO OFF THEN BACK TO AUTO AND THEY CAME BACK ON. THIS IS THE THIRD TIME THIS HAS OCCURRED SINCE WE BOUGHT THE VEHICLE IN AUGUST OF 2019. | Crash: No Fire: No | 43,450 |
| Jul 2020 | VISIBILITY | TL* THE CONTACT OWNS A 2018 KIA SORRENTO. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE SUN ROOF EXPLODED WITHOUT IMPACT. THE CONTACT PULLED OVER AND INSPECTED THE VEHICLE. THE CONTACT STATED THAT THE SUN ROOF EXPLODED UPWARDS AND OUTWARDS. THERE WAS NO GLASS FRAGMENTS INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO DURANGO KIA (1195 CARBON JCT, DURANGO, CO 81301, 833-963-0462) WHERE THE CONTACT WAS INFORMED THAT THE REPLACEMENT PART WOULD BE ORDERED AND THAT THE REGIONAL MANAGER WOULD BE INFORMED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. *BF *JS | Crash: No Fire: No | 65,000 |
| Jul 2020 | ENGINE | SINCE 2/2020 I HAVE BEEN BACK AND FORTH TO THE DEALERSHIP MULTIPLE TIMES FOR MY CHECK ENGINE LIGHT. THE DEALERSHIP HAS REPLACED MULTIPLE DIFFERENT PARTS BUT THE LIGHT CONTINUES TO COME BACK ON. THE DEALERSHIP HAS BEEN IN CONTACT WITH KIA CORPORATE MECHANICS AND THEY DO NOT SEEM TO KNOW WHAT THE PROBLEM IS AS WELL. I AM VERY FRUSTRATED BECAUSE I HAVE ALSO REACHED OUT TO KIA CORPORATE OFFICE AND THEY HAVE BEEN OF NO ASSISTANCE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE AND HAS VOICED THIS CONCERN MULTIPLE TIMES. | Crash: No Fire: No | 37,948 |
| Jul 2020 | EXTERIOR LIGHTING | THE HEADLIGHTS ON MY 2018 KIA SORENTO RANDOMLY TURN OFF. IT'S HAPPENED AT LEAST 20 TIMES IN THE PAST SIX MONTHS. IT HAPPENS BOTH DAY AND NIGHT. THE LIGHTS ARE SET TO AUTO. ALTHOUGH THE EVEN APPEARS TO BE RANDOM, IT IS WHILE THE CAR IS IN MOTION AND HAS HAPPED WHILE DRIVING IN PARKING LOTS AS WELL AS MAJOR HIGHWAYS. IN ORDER FOR THE LIGHTS TO COME BACK ON, I HAVE TO USE TURN THE KNOB TO OFF THEN BACK ON. WHEN THE LIGHTS TURN OFF AT NIGHT I CAN NOT SEE ANYTHING AROUND ME NOR CAN ANYONE ELSE SEE ME. I DID CONTACT KIA AND THEY RAN DIAGNOSTIC TESTING BUT COULD NOT FIND THE SOURCE OF THE PROBLEM. | Crash: No Fire: No | 30,000 |
| Jun 2020 | UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM | THERE'S GASOLINE LEAKING FROM THE REAR DRIVER SIDE FROM THE BOTTOM OF THE VEHICLE, THIS HAS BEEN A PROBLEM FOR A FEW DAYS. JUST LIKE ANY OTHER RESPONSIBLE CAR OWNER, I TAKE IT TO A SHOP; SINCE I NO LONGER TRUST MARK KIA'S (MY LOCAL KIA DEALERSHIP) SERVICE DEPARTMENT SINCE BEING SCAMMED BY THEM IS A NORMAL OCCURRENCE, I TAKE IT TO A PEP-BOYS NEAR THE DEALERSHIP. THE GENTLEMAN AND HIS MANAGER EXPLAINED TO ME THAT THE FIX IS DOABLE HOWEVER AFTER LITERALLY SPEAKING TO EVERY KIA DEALERSHIP (INCLUDING MARK KIA) AS WELL AS ALL OF THEIR DISTRIBUTORS, THEY LEARNED THAT THE PART TO FIX THE PROBLEM DOESN'T EXIST AT THIS TIME (AS IN NOT SOLD YET). I WAS ALSO INFORMED THAT THE FUEL ASSEMBLY IN GENERAL SHOWS NO WEAR AND TEAR AS WELL AS ANY DAMAGE THAT WOULD CONCLUDE USER ERROR. IN ADDITION, THEY INFORMED ME THAT THE 2017 MODEL HAS THE SAME ISSUE AND AS A RESULT WAS RECALLED, MY RESEARCH CONCLUDED THIS. I CALLED MARK KIA AND ASKED THEM IF THEY WERE AWARE OF A POTENTIAL RECALL, APPARENTLY, A TSB COULD EITHER EXIST OR BE IN THE WORKS THAT ADDRESS THE ISSUE, INSTEAD OF TRYING TO WORK WITH ME ON A SOLUTION, AS USUAL, THE SCAMMERS WERE NOT HELPFUL. AS A RESULT, MY CAR IS CURRENTLY SITTING IN A PEP-BOYS LOT LOCATED AT 101 S MCCLINTOCK DR TEMPE, AZ DUE TO KIAS NEGLIGENCE AND I DEMAND KIA TO LOOK INTO THIS MATTER SINCE I RELY ON MY CAR FOR WORK; WITHOUT MY CAR I DON'T MAKE ANY MONEY. PLEASE CONTACT THE PEPBOYS BELOW 101 S MCCLINTOCK DR TEMPE, AZ 85281 (480) 968-8473 *TR | Crash: No Fire: No | Unknown |
| May 2020 | ELECTRICAL SYSTEM,ENGINE | TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT WHILE HER SON WAS DRIVING APPROXIMATELY 60 MPH, THE VEHICLE SUDDENLY STALLED AND LOST ALL POWER. THE CONTACT STATED THAT SON CALLED HER AND INFORMED HER THAT THE VEHICLE WAS SMOKING. HE WAS ABLE TO PULL TO THE SIDE OF THE ROAD, UPON EXITING THE VEHICLE HE SAW FLAMES COMING FROM UNDER THE VEHICLE. THE CONTACT STATED THAT HE OPENED THE HOOD AND THE FLAMES IMMEDIATELY ENGULFED THE WHOLE VEHICLE. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUISHED THE FIRE. A FIRE DEPARTMENT REPORT WAS MADE. THERE WERE NO INJURIES OR MEDICAL ASSISTANCE NEEDED. THE VEHICLE WAS TOWED AND TOTALED. THE CONTACT CONTACTED THE DEALER SUNTRUP KIA SOUTH (6263 S LINDBERGH BLVD, ST. LOUIS, MO 63123 PHONE: (314) 254-8955) WHO STATED THAT THEY WERE NOT LIABLE AND TO CONTACT KIA CONSUMER LINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE A CASE WAS OPENED AS WELL AS AN INVESTIGATION WAS CONDUCTED. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN. | Crash: No Fire: Yes Towed | Unknown |
| May 2020 | STEERING | WHEN DRIVING 40+ MPH, WHEN THE WIND IS BLOWING, THE STEERING BECOMES STICKY, NOTCHY OR JERKY, CALL IT WHAT EVER YOU PLEASE. WHEN TRYING TO ADJUST STEERING SLIGHTLY TO DRIVE IN A STRAIGHT DIRECTION, MY STEERING BECOMES JERKY AND DANGEROUS. KIA REFUSES TO LOOK INTO THIS SERIOUSLY. THEY WANT ME SPENDING HUNDREDS OF DOLLARS TO GET IT DIAGNOSED. BUT HOW WILL IT BE DIAGNOSED WHEN IT ONLY HAPPENS WHEN IT IS WINDY? PLEASE HELP ME WITH THIS. | Crash: No Fire: No | 49,000 |
| Mar 2020 | STEERING | STEERING HAS A "NOTCHY" OR "STICKY" FEEL AT HIGHWAY SPEEDS ESPECIALLY WHEN STEERING FROM RIGHT TO LEFT. | Crash: No Fire: No | 22,100 |
| Jan 2020 | STEERING | STEERING FELT STICKING WHILE DRIVELING ON THE HIGHWAY TOOK IT IN BEEN TOLD IT'S THE STEERING COLUMN.. THIS IS THE SECOND ISSUES I HAVE HAD WITH MY STEERING 6MTHS APART. LAST TIME I WAS TOLD IT WAS SOMETHING IN THE DRIVE TRAIN AN WAS COVERED BY WARRANTY AN THE PART WAS GOING TO BE REPLACED BUT WHEN I TOOK MY CAR IN FOR THE SEC ISSUE I WAS TOLD THEY ONLY DID A SOFT WEAR UPDATE BUT ITS ALSO CALLING FOR ANOTHER SOFTWARE UPDATE | Crash: No Fire: No | 61,000 |
| Dec 2019 | EXTERIOR LIGHTING | CAR HEADLAMPS SHUT OFF WHEN CAR IS IN MOTION, FIRST NOTICED WHEN DRIVING AT NIGHT AS LIGHTS WERE IN AUTO SETTING AND THE DASHBOARD SHOWS THE LIGHT SETTING CHANGE AND THE LIGHTS OUTSIDE CHANGING AS WELL WITH NOTHING BEING TOUCHED. LIGHTS HAVE COMPLETELY SHUT OFF ABOUT 5 TIMES WHEN DRIVING. | Crash: No Fire: No | Unknown |
| Oct 2019 | ELECTRICAL SYSTEM,ENGINE | IN JANUARY 2019 A RECALL WAS DONE ON MY VEHICLE. A FEW DAYS LATER, I WAS TRAVELING OUT OF STATE. I WAS ON THE INTERSTATE DRIVING 70 MILES PER HOUR WHEN THE CAR LOST POWER. LUCKILY THERE WAS NO ONE BEHIND ME. I WAS TOLD THAT THE RECALL SENT THE CAR INTO LIMP MODE BECAUSE THE ENGINE WAS BAD. MY CAR WAS IN THE SHOP FOR OVER 4 MONTHS IN WISCONSIN. I LIVE IN IOWA. LONG STORY SHORT, KIA CAME UP WITH NEW DIAGNOSTIC TESTING AND AFTER 4 MONTHS THEY DECIDED I DID NOT NEED AN ENGINE AND IT WAS MY WIRING HARNESS THAT WAS THE PROBLEM. 2 MONTHS LATER, I WAS DRIVING ON THE INTERSTATE AGAIN WHEN MY VEHICLE DID THE SAME THING MY CAR WENT FROM 70 MPH TO 50 MPH WITHIN SECONDS. I LOOKED IN MY REARVIEW MIRROR AND A SEMI WAS RIGHT BEHIND. THANK GOODNESS THE DRIVER WAS PAYING ATTENTION. HE HAD TO GO ONTO THE SHOULDER OF THE HIGHWAY TO AVOID CRASHING INTO ME. I WAS TOLD THE CAR WAS ONCE AGAIN IN LIMP MODE. IT WAS IN THE SHOP FOR 3 DAYS AND THEY SAID IT NEEDED A NEW KNOCK SENSOR. FAST FORWARD A FEW MORE MONTHS AND MY VEHICLE GOES INTO LIMP MODE FOR THE 3RD TIME. CURRENTLY MY CAR IS STILL IN THE SHOP. IT HAS BEEN THERE FOR 6 WEEKS. I'M BEING TOLD THAT IT NOW NEEDS A NEW COMPUTER, BUT KIA HAS TO WRITE ONE, SO IT COULD BE AWHILE. THIS CAR IS UNSAFE. THE CAR GOING INTO LIMP MODE IS DANGEROUS AND UNSAFE. I HAVE HAD THIS VEHICLE FOR 15 MONTHS AND OF THAT, ITS BEEN IN THE SHOP FOR 6 AND COUNTING. | Crash: No Fire: No | 7,500 |
| Aug 2019 | UNKNOWN OR OTHER | ON 8-23-19 AT APPROX. O805HRS I ARRIVED AT MY DESTINATION AND PARKED MY KIA SORENTO. I HAD DRIVEN THE KIA SORENTO FROM MY RESIDENCE TO VANCOUVER, WA AND DURING THIS TRAVEL PERIOD THE KIA SORENTO FUNCTIONED AS USUAL WITH NO INDICATION OF MECHANICAL, ELECTRICAL OR FUNCTIONALITY OF THE VEHICLE. I PARKED THE KIA AND ENTERED THE BUILDING. AT APPROX. 0840 A CO-WORKER INDICATED THE KIA HAD SMOKE COMING FROM THE KIA'S ENGINE COMPARTMENT. I EXITED THE BUILDING TO SEE A SMALL HAZE OF SMOKE COMING FROM THE ENGINE COMPARTMENT, WHICH BEGAN TO INCREASE. I USED A FIRE EXTINGUISHER IN AN ATTEMPT TO NEUTRALIZE THE FIRE, WHICH ONLY SUPPRESSED IT FOR A SHORT TIME AND I DIDN'T OPEN THE ENGINE HOOD DUE TO POTENTIAL EXPOSURE TO FIRE OR EXPLOSIONS. THE ENGINE FIRE CONTINUED TO INCREASE IN SIZE AND I ATTEMPTED WITH ANOTHER FIRE EXTINGUISHER, WHICH WASN'T EFFECTIVE DUE TO SIZE, HEAT AND ACCESSIBILITY OF THE FULL ENGINE COMPARTMENT. VANCOUVER FIRE LATER ARRIVED AND EXTINGUISHED THE ENGINE FIRE CONTINUED WITHIN THE KIA'S ENGINE COMPARTMENT. | Crash: No Fire: Yes | Unknown |
| Aug 2019 | VEHICLE SPEED CONTROL,UNKNOWN OR OTHER,ENGINE | I WAS DRIVING BACK HOME I HAD TOO WORK IN RODEO CALIFORNIA HALF THE WAY EVERYTHING WAS GOING GREAT I HAD MY 3 CHILDREN WITH ME MY CAR DIDN'T GAVE ME ANY WARNING NO CHECK ENGINE LIGHT.,NO WHITE SMOKE , I WAS PASSING THE DODGER STADIUM WHEN SUDDENLY MY 2018 SORENTO JUST SHUT DOWN ALMOST GOT HIT I WAS ABOUT TOO ENTER THE 710 AND NOOOOO I DIDNT EVEN GOT A CHANCE TO GET OUT THE I-5 SOUTH I CHECKED THE WATER IT WAS FULL OIL WAS OK NO SMOKE NO OVER HEATING ONES THE CAR SHUT DOWN I TRY TOO STOP SINCE WHEN PASSING DODGER STADIUM IN GOING DOWN HILL THE DAMM BREAKS DIDNT WORK GOD WAS ON MY SIDE I STOP THE CAR THE DASH BOARD TURN ON AND OFF THE ENGINE HOW EVER NEVER TURNED BACK ON. I WAITED FOR 5 HOURS FOR KIA ROADSIDE SERVICE 60 MINUTES TURNED UP TOO BE 5 HRS ITS FUNNY I GOT THAT 2018 BECAUSE I DIDN'T WANT TO BE HAVING PROBLEMS LIKE THIS ONE I THOUGHT HEY A NEW CAR WOULD BE GREAT FOR THE FAMILY ...NOPE I SHOULD HAD NEVER GOT THAT CAR LOVE MY CHEVROLET SILVERADO NOTHING LIKE CHEVY | Crash: No Fire: No | 2,214 |
| Aug 2019 | STRUCTURE | VEHICLE WAS IN A PARKED STATIONARY POSITION, TRIED TO OPEN SUN ROOF AND HEARD A LOUD POP NOISE. PANORAMIC SUNROOF GLASS CRACKED HORIZONTALLY CLEAR ACROSS ROOF AND MET WITH GLASS PARTICLES ALL OVER. | Crash: No Fire: No | Unknown |
| Aug 2019 | STEERING | THE STEERING IS NOTCHY AT FREEWAY SPEEDS 50 MPH. ATHE CAR CANNOT BE HELD IN STRAIGHT DIRECTION BY MAKING SMALL CORRECTIONS TO THE STEERING WHEEL. ANY STEERING CORRECTIONS MADE ARE MET WITH HEAVY RESISTANCE THEN STEERING WILL MOVE INSTANTLY TO WHAT FEELS LIKE A NOTCH. THIS CAUSES THE DRIVER TO MAKE ANOTHER CORRECTION IN THE OTHER DIRECTION. AGAIN, THIS CORRECTION IS MET WITH HEAVY RESISTANCE AND THEN INSTANTLY JUMPS TO WHAT FEELS LIKE A NOTCH. THIS CORRECTION CAUSES STEERING TO BE ERRATIC AND FATIGUES THE DRIVER WHO MUST MAKE CORRECTIONS EVERY FEW SECONDS LEADING TO AN OVER CORRECTION. AT HIGHWAY SPEEDS, IT CAUSES THE DRIVING TO BE UNSAFE AS THE VEHICLE IS CONSTANTLY WEAVING. KIA KNOWS ABOUT THIS PROBLEM AFFECTING MANY OF THERE VEHICLES, BUT THERE HAS OF YET BEEN NO RECALL. BUT, IT IS A VERY REAL SAFETY CONCERN, AS IT FATIGUES THE DRIVER FROM THE CONSTANT OVER CORRECTIONS, AND CAUSES THE DRIVING TO BE ERRATIC. | Crash: No Fire: No | 30,148 |
| Aug 2019 | ENGINE | AFTER THE SOFTWARE UPDATE, MY KIA HAD ISSUES WITH THE KNOCK SENSOR. SO, WILL THIS VEHICLE HAS ISSUES FOR THE REST OF THE ENGINES LIFE? I AM HOPING TO DRIVE THIS CAR FOR MORE THAN 100,000 MILES. IS THIS JUST A COINCIDENCE THAT THE SENSOR WAS BAD RIGHT AFTER THE UPDATE? THE CAR WENT INTO LIMP MODE AFTER A LOUD CLUNK. GLAD I WAS CLOSE TO HOME! | Crash: No Fire: No | 19,000 |
| Jul 2019 | SEAT BELTS | TL* THE CONTACT OWNS A 2018 KIA SORENTO. THE CONTACT STATED THAT THE FRONT PASSENGER SEAT BELT DID NOT HAVE A SEAT BELT WARNING SYSTEM TO ADVISE WHEN THE FRONT PASSENGER SEAT BELT WAS UNFASTENED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO CONFIRMED THAT THE SEAT BELT UNFASTENED WARNING SYSTEM WAS NOT INSTALLED IN THE 2018 KIA SORENTOS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 0. *BF *TR | Crash: No Fire: No | Unknown |