Complaint volume
383 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
383 consumer-submitted complaints on record for the 2018 Hyundai Tucson, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
383 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, power train, power train,engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 13 crash reports, 9 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 111 complaints, with an average reported failure mileage of 44,882 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
383 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2024 | UNKNOWN OR OTHER | My car was parked under the parking lot of my apartment. on Thursday morning 11am some one came in without any special took just with screwdriver within in 10 second they broke in my driver side door lock and damaged my door lock cylinder. and no alarm system turn on. this is completely unacceptable that the door lock is so fragile that anyone without any special equipment or tool can break in my car in 10 seconds.and if car is opened without the original key how come the alarm system dosent go on. it cost me 550 to fix the door lock cylinder and the central lock system plus i bought manual wheel lock and steering wheel lock because i dont trust security of hyundai. | Crash: No Fire: No | Unknown |
| Mar 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Hyundai Tucson. The contact stated that while operating the vehicle, the check engine warning light remained illuminated. The vehicle was taken to the local dealer who diagnosed that an emissions leak was present causing the engine light to illuminate; however, the cause of the emissions leak was not yet identified. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 74,000. | Crash: No Fire: No | 74,000 |
| Mar 2024 | ENGINE | Spun bearing in motor at only 32000 miles poor oiling. Same as other years and models of Hyundai. 2.0L engine | Crash: No Fire: No | Unknown |
| Mar 2024 | ENGINE | There is a known issue with this particular engine burning oil. I’ve had to replace three catalytic converters, among other parts in the exhaust. I am 3000 miles away from an oil change and my engine is flashing lights and stalling while running. Something needs to be done as it can cause the engine to fully fail | Crash: No Fire: No | Unknown |
| Mar 2024 | ENGINE | My wife was picking up our daughter from school. The car shutdown as my wife was getting into the left hand turn lane to go onto our main street. The warning dash lights turned on, but she could not turn on the car. She called me and I left work early to help her out. She called me a few minutes later telling me she was able to get the car started but that it sounded as though "rocks were in the engine." When I got home, I opened the hood and checked the dip stick and noticed metal flecks and shavings on the end. I tested the dipstick 3 more times and each time I inspected it noticed the flecks and shavings. I then called a tow truck to have the car transported to Hyundai. The sudden engine failure led me down a rabbit hole online and realized this is a widespread issue with a lot of Hyundai vehicles. Luckily, the dealership is replacing the engine since it is still under warranty. I plan on getting rid of the vehicle as soon as possible. The quality of their engines is awful. Despite taking the car for regular maintenance it still failed. It's also telling that the dealership I'm at has several other Hyundai's they're servicing FOR THE SAME EXACT ISSUE! I was also informed it can take up to a month for the engine to be replaced. Stay away from Hyundai and Kia. There's a reason why they have the types of warranty's for their vehicles. They know they're unreliable and faulty. | Crash: No Fire: No | Unknown |
| Mar 2024 | ENGINE | The engine in my 2018 Hyundai Tucson is burning oil at an excessive rate. I have to change my oil every 2000 miles or less due to engine knocking if I don't. Due to the excessive oil consumption, I now have to replace all 4 engine coils for over $1500. There have been multiple codes given to me every time I take the car in, including 3 times for the knock sensor which was replaced under a nationwide recall. Hyundai settled a class action case with some consumers, under the radar, for excessive oil consumption and is leaving every other consumer unaware unless they start digging for information. One of the times my engine light came on, I was on a very busy California highway and my car went into limp mode. This is unacceptable and a major safety hazard. My car is currently at the dealership for the third time and not drivable until I spend $1500 to repair a problem that their faulty engine has caused. | Crash: No Fire: No | 105,097 |
| Mar 2024 | POWER TRAIN,VEHICLE SPEED CONTROL,ENGINE | It started [XXX] when i took my car to the dealership due to it going into limp mode. The dealership took it in and said it was throwing error code p1326 which is the knock sensor code. they replaced the knock sensor, drove my tucson home after the replacement, by the time i got home it went into limp mode again, took my car back to the dealership turns out it was a faulty sensor they received. So the dealership replaced the sensor again, did not have an issue with it until decemember 2023, so i took it to get the error code read again and it was the p1326, so i make an appointment with the dealership to bring it back in and they said hyundai of america says it needed the combustion chamber cleaning, which i had to pay for. even though it was throwing the p1326 error code. but after the cleaning is done i pick it back up and not even ten miles from the dealership my car goes back into limp mode, so i turn around and take it back. they just got back to me on [XXX] saying hyundia of america is declining to replace my engine since its no longer under warranty. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2024 | ENGINE | Vehicle is experiencing engine failure. Hyundai has been no help in the situation. Vehicle has loss of power and speed but no illuminating check engine light has ever came on. | Crash: No Fire: No | Unknown |
| Feb 2024 | ENGINE | We had previously been to Allen Samuels Hyundai in Jackson, TN for an oil consumption test. We received a call the following week telling us that the mileage was too high for warranty or to continue the consumption test. I was adding a quart of oil once a week. I never had any lights appear for any problems due to low oil or overheating. On a Sunday evening we were returning home on [XXX]. We had the cruise set at 70 mph. We started to lose power and the engine started to shake. The car quit and would not restart. We called for a wrecker to tow us to the nearest shop. We were informed the following Friday that we had low compression and needed to replace the engine. Something should be done due to numerous engine failures. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2024 | ENGINE | Engine started Knocking took to Hyundai dealer and was informed that the Motor has to be replaced, due to know issues with them. Month goes by was informed that the motors are on back order and that its going to be 6 months or more before they can get my car fixed. No recalls on the motor were sent to me and non are listed on the web site. Was informed that I'm not able to drive it anymore as the motor could freeze up and cause issues. | Crash: No Fire: No | Unknown |
| Feb 2024 | POWER TRAIN | Check engine light stayed on vehicle transmission unable to shift in reverse and lower power when car is driven in a low speed. | Crash: No Fire: No | Unknown |
| Feb 2024 | ENGINE | I was driving on the highway at 60mph. I had driven for 30 miles. My car began to shake and would not accelerate. I made my way to the shoulder on the highway and was able to coast down an exit. My engine had died. Right before this occurred the check engine light went on. I still was able to steer and brake. I did get off the highway only because I could tell the car was losing power. By the time I stopped it was dead. I have had my car checked out because of the way it drives. It burns oil at a rate which should not occur. I keep it maintained and in good condition. As I said I have had concerns about the way my engine runs yet have been told "its like a truck" and this model "burns oil" I did not get hurt as I am an experienced driver. I could tell that the engine was failing and was able to get to the shoulder. Had I not i would have been killed as i was on a highway and engine failed. My car is currently at the dealer. It has 107000 miles. It is just 7,000 miles over warranty. There is no reason a car that is taken care of should have engine failure with no signs or symptoms. From what I've read looks like this is a newer problem with 2018 vehicles. I am prepared to supply any maintenance receipts or work done on the vehicle. Clearly there is a safety risk. It also appears its happening once the car has high miles. This is very disturbing, scary and sad that it appears another person actually tried to fight this, and Hyundai won. | Crash: No Fire: No | Unknown |
| Feb 2024 | POWER TRAIN,ENGINE | issues with the 2018 Tucson- Transmission has always sputtered, had numerous updates and resets for it. still an issue. also it doesn't want to go into gear sometimes and bob when going into drive, or reverse. slow pick up from a complete stop, the other morning it became a safety concern when I had my daughter in the car. The car start to move when I stepped on the gas, then stopped in the middle of the intersection of [XXX] four way. The RPM's as I was stepping on the gas was shifting between 5-7 and the car it wasn't moving. Engine- in September I noticed my oil pressure light flashing on and off, this pointed me to check the oil. the oil was very low, added oil to the vehicle. since then I have had the dealer involved due to high oil burning . in [XX] I had an oil change done and no oil was found in the engine after I had placed oil in it prior. they did the oil change and I went back at the end of October and they had noticed my oil burnt off again. they did the combustion cleaning and returned the vehicle back to me [XXX]. Since then I drove 950 miles on the vehicle, Last Saturday the oil pressure light was flashing as I took my daughter to her dance class, I checked the oil and the oil was reading below the low mark on the dipstick. I returned to the dealer that morning for the oil consumption test, in which they said it was only a quart low which seemed odd to me since it was low on the dipstick. I have had corporate involved as well and all my concerns have gone as this is normal for your car. Hyundai has had issues with my Year Tucson, from my research since I started having the issues they have settled a lawsuit for the problems with the engine and transmission which I have in it.my research, as the vehicle ages, the engine burns large amounts of oil and transmission failure, stopping while driving. I would like them to replace the engine and transmission before my warranty is up. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Feb 2024 | ENGINE | Oil is burning VERY quickly. Less than 1qt draining when performing oil change. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM | My car was working fine since I bought it in April 2023. I passed inspection in November 2023. On January 24, after driving for about 15mins, my check engine light began flashing. The car would not accelerate over 25mph. I brought it to a dealership where it has been for 3 days. All communication about this problem was initiated by me, and the only answers I get are vague comments about testing. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER,ENGINE | Excessive oil consumption due to piston ring failure. Clogged catalytic converter due to metal shavings from piston ring failure. This put my safety and the safety of others at risk due to potential engine failure which disables all other safety features of the vehicle. confirmed by a hyundai dealership. inspected by a hyundai certified dealership. No warning lamps but oil consumption has been an ongoing issue. | Crash: No Fire: No | Unknown |
| Jan 2024 | UNKNOWN OR OTHER | I just purchased this car and I can't insure it in nys all of the insurance company's are claiming they black listed this car and can't insure it I'm not really sure how it's legal to sell somebody a 21000 car and you can't drive it because you need insurance in nys | Crash: No Fire: No | Unknown |
| Jan 2024 | ENGINE | The car stopped mid-drive with no warning light or anything in the middle of the road. When we took the car to the nearby mechanic they had told us that it was an oil consumption issue with our engine. He refilled the oil and the car was operational again (the oil was changed <2 months prior and <1.5k miles). The first time this happened the engine was making unusual noises several months ago and we refilled the oil at that time and it resolved. In other words, despite being diligent in routine oil changes according to usual maintenance standards the car is burning through it and more importantly not even alerting us about the issue before causing dangerous complete engine shut down mid-drive. | Crash: No Fire: No | Unknown |
| Jan 2024 | LATCHES/LOCKS/LINKAGES | The contact owns a 2018 Hyundai Tucson. The contact stated that while the vehicle was parked, the trunk failed to open from the inside or the outside using the key fob. The vehicle was taken to the dealer where it was diagnosed that the latch was jammed and needed to be replaced. The vehicle was not repaired. The contact linked the failure to NHTSA Campaign Number: 21V619000 (Latches/Locks/Linkages). The manufacturer was notified of the failure. The failure mileage was 23,299. | Crash: No Fire: No | 23,299 |
| Jan 2024 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2018 Hyundai Tucson. The contact received notification of NHTSA Campaign Number: 20V543000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. There was no further information provided. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Dec 2023 | ENGINE,FUEL/PROPULSION SYSTEM | This is the 2nd time I have had a sensor indicator. The first was a knock sensor where my car barely made it across the road. Now another code for intake issues. If my car dies and I get hit Hyundai is liable. I know many people that have issues with their Hyundai dying and are without their cars waiting for repairs for. months and months, but the fact that I have a grandson and my car could die is incomprehensible. These cars need to be pulled off the market. | Crash: No Fire: No | Unknown |
| Nov 2023 | POWER TRAIN,ENGINE | I was driving home from a family get together with my husband and daughter in my car. We smelled something burning, and suddenly smoke was coming out of my center console. I pulled over and flames were coming out of the driver side. As soon as we evacuated the vehicle, it burst into flames. There was no warning, nothing lit up on the dashboard to warn me of this hazard. A witness was driving behind us and called 911 when he noticed flames underneath my vehicle right before I pulled over. A police report was filed and it was reported to my insurance agent, it is currently still under investigation since it just happened 2 days ago during a Holiday weekend. My safety and my family's safety was put at risk due to no warning, how fast the vehicle went up in flames, etc. The car was a total loss. | Crash: No Fire: Yes | Unknown |
| Nov 2023 | UNKNOWN OR OTHER | Catalytic converter failure. Driving and vehicle slowed down while attempting to pass another vehicle in spite of foot being on accelerator. We were nearly hit head on by a semi trailer. Vehicle unable to increase speed over 50 mph. Taken to dealership. Diagnosed with problem with catalytic converter failure. The vehicle has 82,000 miles. Failure occurred suddenly. Vehicle has also been burning oil since June 2022. Dealership and Hyundai have covered nothing and offered no solutions other than to replace catalytic converter at cost of $3,693.35. There are multiple other complaints of exact same issue online and the safety of this vehicle is questionable as vehicle will refuse to accelerate suddenly which results in a dangerous situation for vehicle's occupants. | Crash: No Fire: No | Unknown |
| Oct 2023 | ENGINE | Engine failure from spun rod bearings, confirmed by a Hyundai dealership. The 1.6 motor in this vehicle has the same excessive oil consumption issue just like the 2.0 and 2.4 motors, but is not covered under any recall or class action law suit. That oil consumption i believe contributed to engine failure. There were no warning lights or anything until the damage occured. | Crash: No Fire: No | Unknown |
| Oct 2023 | ELECTRICAL SYSTEM,SEATS | My automatic seat recliner is stuck and hasn’t worked for quiet sometime now. Also The motor stopped working as I was driving home, So I took it to a mechanic to assess the situation and was told the motor was the issue | Crash: No Fire: No | Unknown |