Complaint volume
107 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Hyundai Santa Fe Complaints
107 consumer-submitted complaints on record for the 2018 Hyundai Santa Fe, grouped by component category.
107 Total complaints
6 Crash reports
4 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, service brakes, hydraulic, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 6 crash reports, 4 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 37 complaints, with an average reported failure mileage of 37,059 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, service brakes, hydraulic, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Hyundai Santa Fe?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Hyundai Santa Fe
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Hyundai Santa Fe complaints?
6 Crash
4 Fire
5 Injury
0 Fatality
8 Towed
3 Medical attention
What are the most common 2018 Hyundai Santa Fe complaint categories?
ENGINE 36
SERVICE BRAKES, HYDRAULIC 12
UNKNOWN OR OTHER 7
AIR BAGS 5
STEERING 5
POWER TRAIN,ENGINE 4
ELECTRICAL SYSTEM 3
ENGINE,FUEL/PROPULSION SYSTEM 3
SEATS 3
ELECTRICAL SYSTEM,ENGINE 2
107 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2018 | VEHICLE SPEED CONTROL,ENGINE | WHEN DRIVING ON A BACK ROAD GOING ABOUT 35-40 MPH, ALL OF A SUDDEN THE RPMS SPIKED WAY UP AND THE CAR STARTED SHAKING. AS I PRESSED THE GAS PEDAL THE CAR WOULD BARELY MOVE BUT THE RPMS WOULD GO EXTREMELY HIGH. EVERY TIME I HAD A STOP LIGHT AND TRIED ACCELERATING ONCE THE LIGHT TURNED GREEN THE CAR WOULD BARELY MOVE AND RPMS WOULD JUST KEEP REVING UP REAL HIGH. I WAS AFRAID I WAS GOING TO GET HIT OR REAR ENDED. HUGE SAFETY CONCERNS. | Crash: No Fire: No | 4,638 |
| Sep 2018 | STEERING,SERVICE BRAKES | YESTERDAY WHEN I WAS TEACHING MY VEHICLE I SUDDENLY MARKED STEERING WHEEL ON THE BOARD. AND ON THE BRAKES EVERY TIME I PUT THE EMERGENCY PARKING BRAKE IT MAKES A LOUD SOUND ON THE LEFT REAR SIDE. | Crash: No Fire: No | 6,954 |
| Sep 2018 | POWER TRAIN | TL* THE CONTACT OWNS A 2018 HYUNDAI SANTA FE. WHILE DRIVING 40 MPH, THE VEHICLE HESITATED AND WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000. | Crash: No Fire: No | 6,000 |
| Aug 2018 | EXTERIOR LIGHTING | LED HEADLIGHTS PARTICULARLY ON UNLIGHTED ROADS PRESENT A DARKEN SHADOW ON THE TOP HALF OF THE WINDSHIELD WHILE CAR IS IN MOTION. NARROWING VIEW IS A SAFETY HAZARD AS ONE IS UNABLE TO SEE APPROACHING TRAFFIC OR PEDESTRIANS. DEALERSHIP AND HYUNDAI CUSTOMER SUPPORT STATED THAT HEADLIGHTS MEET SPECS. SERVICE MANAGER DROVE CAR AT NIGHT AND TOLD ME THAT HE SEES THE ISSUE BUT HAS NO FIX. HYUNDAI CUSTOMER SUPPORT SAID IT WAS NOT A WARRANTY ISSUE, BUT A DESIGN ISSUE AND I COULD MODIFY THE HEADLIGHTS AT MY EXPENSE AND BREAK THE WARRANTY. I WILL ATTACH A PICTURE AND CAN BRING THE VEHICLE TO AN INDEPENDENT AGENT TO VALIDATE. | Crash: No Fire: No | 2,000 |
| May 2018 | VEHICLE SPEED CONTROL,ENGINE | DRIVING @60 W/CRUSE ON GOING DOWN A HILL ENGINE RPM'S SUDDENLY JUMP FROM 2000 TO ANYWHERE FROM 3000 TO 5000 RPM'S AND THE ONLY WAY TO STOP ENGINE RACING IS TO TAP THE BRAKES TO DISENGAGE CRUSE. ALSO VEHICLE WILL NOT SPEED UP WHEN TURNING A CORNER,LIKE THE TRANSMISSION DOESN'T DOWN SHIFT.THESE BOTH HAPPEN ALL THE TIME.VEHICLE HAS LESS THAN 800 MILES. | Crash: No Fire: No | 135 |
| Apr 2018 | STEERING | WE LEASED THIS NEW VEHICLE ON APRIL 21ST 2018. AT THE TIME, WE DID NOT KNOW IT HAD AN OPEN RECALL FOR A FAULTY AND DANGEROUS STEERING WHEEL/COLUMN CONNECTION. WE WERE FINALLY NOTIFIED BY THE DEALERSHIP 2 DAYS AFTER THE SALE ON APRIL 23RD, 2018. ATLANTIC HYUNDAI OF ISLIP, NY TOLD US THAT THEY THEMSELVES WERE JUST NOTIFIED OF THE RECALL, BUT THROUGH A SEARCH I LOCATED ARTICLES SHOWING THAT HYUNDAI MOTORS BEGAN NOTIFYING CUSTOMERS ON MARCH 16TH, 2018, OVER A MONTH EARLIER. MY WIFE AND TWO CHILDREN WERE ALLOWED TO DRIVE OFF THE LOT IN THIS VEHICLE, WHICH COULD UNKNOWINGLY EXPERIENCE A SEPARATION OF THE STEERING WHEEL FROM THE STEERING COLUMN WHILE BEING DRIVEN. WE WOULD NOT HAVE LEASED THIS VEHICLE IF WE HAD KNOWN ABOUT THE RECALL AND BECAUSE THEY LIED, STATING THAT THEY HAD JUST GOTTEN NOTICE OF THE RECALL. | Crash: No Fire: No | Unknown |
| Mar 2018 | STEERING | STEERING BECOMES UNSTABLE DURING DRIVING ON WINDY DAYS. STEERING TRAYS TO OVER COMPENSATE FOR WIND AND BECOMES SCARY TO DRIVE. | Crash: No Fire: No | 8,000 |