Complaint volume
107 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Hyundai Santa Fe Complaints
107 consumer-submitted complaints on record for the 2018 Hyundai Santa Fe, grouped by component category.
107 Total complaints
6 Crash reports
4 Fire reports
5 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, service brakes, hydraulic, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 6 crash reports, 4 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 37 complaints, with an average reported failure mileage of 37,059 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, service brakes, hydraulic, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Hyundai Santa Fe?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Hyundai Santa Fe
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Hyundai Santa Fe complaints?
6 Crash
4 Fire
5 Injury
0 Fatality
8 Towed
3 Medical attention
What are the most common 2018 Hyundai Santa Fe complaint categories?
ENGINE 36
SERVICE BRAKES, HYDRAULIC 12
UNKNOWN OR OTHER 7
AIR BAGS 5
STEERING 5
POWER TRAIN,ENGINE 4
ELECTRICAL SYSTEM 3
ENGINE,FUEL/PROPULSION SYSTEM 3
SEATS 3
ELECTRICAL SYSTEM,ENGINE 2
107 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2023 | ENGINE | The contact owns a 2018 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the vehicle hesitated while accelerating, and failed to exceed 65 MPH. The vehicle later lost motive power with the ABS and several other unknown warning lights illuminated. The vehicle was towed to an independent mechanic, who diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 144,000. | Crash: No Fire: No Towed | 144,000 |
| May 2023 | AIR BAGS | I was T boned on the driver then hit a pole. NO AIRBAGS deployed. I was traveling around 45 mph. Other vehicle speed unknown | Crash: Yes Fire: No Injuries: 1 Towed | Unknown |
| May 2023 | UNKNOWN OR OTHER,ENGINE | I was driving about 60-65 mph on the interstate, and with no dashboard lights illuminated, the car started making a loud clanking noise. Without warning, there was 1 additional loud noise and the engine froze, excessive smoke came from the front of the car and underneath the car. I pulled over to the side of the road. There was an oil trail behind the car and under the car. The car is now being inspected by our local Hyundai dealership and awaiting warranty approval. | Crash: No Fire: No | Unknown |
| Mar 2023 | ENGINE | Losing half a quart of oil every 1000 miles, that would be about 3 quarts every 6000 miles This is not normal for a 2018 car with 65700 miles on it Car had an Oil Consumption Test by dealer No warning lights have come on | Crash: No Fire: No | Unknown |
| Nov 2022 | ENGINE | I bought my 2018 Hyundai Santa Fe 3.3L a year and a half ago with 58k miles from a dealer in Clarksville, MD. On October 18th 2022 with 70k miles my Hyundai Santa Fe starting making a loud noise in engine so I took it to a Hyundai dealer where I was told my engine would need to be replaced and was quoted 19.1k to replace it. I'm the second owner of the car so technically not under warranty. Hyundai is paying half of repair and rental extended warranty is paying the other half and a 10 day rental. Car has been there for a month parts still aren't there and was told it could take months to get my car back. | Crash: No Fire: No | Unknown |
| Oct 2022 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Aug 2022 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number 22v056000(SERVICE BRAKES, HYDRAULIC) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. The VIN tool confirms parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Aug 2022 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Aug 2022 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2018 Hyundai Santa Fe. The contact received recall notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic). However, the part to do the recall repair was not yet available. An unknown dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect | Crash: No Fire: No | Unknown |
| Aug 2022 | AIR BAGS | The contact owns a 2018 Hyundai Santa Fe. The contact stated while his fiancee was driving at 45 mph, a deer impacted the driver's side of the vehicle. No air bags deployed. The contact stated the air bag warning light was illuminated after the impact. The contact stated no one was injured nor sought medication attention. No police report was filed. The driver continued driving to their residence. The contact took the vehicle to the repair facility, where it was being serviced at the moment. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 75,000. | Crash: Yes Fire: No | 75,000 |
| Aug 2022 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jul 2022 | ENGINE | With no dashboard lights illuminated, the engine completely seized while driving 60 MPH on the highway. I was thankfully able to get it off to the side. The vehicle has been inspected by the dealership and is currently awaiting a warranty approval for a new engine. | Crash: No Fire: No | Unknown |
| Jun 2022 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and James Wood Hyundai (2110 US-287, Decatur, TX 76234) were made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jun 2022 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2018 Hyundai Santa Fe. The contact received a notification for NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. | Crash: No Fire: No | Unknown |
| Jun 2022 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brake, Hydraulics) however, the part to do the recall repair was not yet available. The dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jun 2022 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. The contact has stated that the dealer completed the repair. | Crash: No Fire: No | Unknown |
| Jun 2022 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jun 2022 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2018 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jun 2022 | SERVICE BRAKES | Hyundai initiated a recall campaign 218 on 02/02/2022 for: VEHICLES THAT ARE EQUIPPED WITH ANTI-LOCK BRAKE SYSTEM ("ABS") MODULES THAT COULD MALFUNCTION INTERNALLY AND CAUSE AN ELECTRICAL SHORT OVER TIME. URGENT: FIRE RISK WHEN PARKED The manufacturer has FAILED to remedy this safety recall for your vehicle in a timely manner. I am unable to park my vehicle in garage and have not heard any response when this will be remedied. | Crash: No Fire: No | Unknown |
| Apr 2022 | SERVICE BRAKES, HYDRAULIC | The contact owns a 2018 Hyundai Santa Fe. The contact stated that she received notification of NHTSA Campaign Number: 22V056000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available. | Crash: No Fire: No | Unknown |
| Apr 2022 | UNKNOWN OR OTHER | The contact owns a 2018 Hyundai Santa Fe. The contact stated while driving approximately 10 MPH, the vehicle independently came to an abrupt stop. There were several unknown warning lights illuminated. The vehicle was towed to an independent mechanic to be diagnosed. The vehicle was diagnosed with alternator, battery, and starter failures. The vehicle was repaired three times. The manufacturer was notified of the failure but provided no assistance. The approximate failure mileage was 100,000. | Crash: No Fire: No Towed | 100,000 |
| Feb 2022 | ENGINE | The contact’s daughter owns a 2018 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the vehicle stalled. There were no warning lights illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but no further assistance was provided. The failure mileage was unknown. The VIN was not available.*TP | Crash: No Fire: No Towed | Unknown |
| Feb 2022 | VEHICLE SPEED CONTROL,SERVICE BRAKES | I was at the Tim Hortons drive-thru stopped behind a car in front of me the car in front of me started to go to the order window , as I let off the brake to start to go my suv took off full speed! I hit the brakes as hard as I could and the car kept moving forward like the throttle was stuck at full acceleration. I wasn't even hitting the gas pedal, after my vehicle struck the car and continued to smash into the car while I was holding a brake I put it in neutral and then the car finally came to a stop. I had 5 children in the car. And I am seeing this being an issue in alot of hyandai vehicles. And alot of complaint with this same issue. If this would have happened on the hiway it could have possibly killed or Injured someone. I am scared to death to drive the vehicle again. | Crash: Yes Fire: No Injuries: 1 | Unknown |
| Sep 2021 | UNKNOWN OR OTHER | Vehicle lost complete control of steering, as it felt "loose" during a left turn at an intersection. Vehicle could not be controlled by steering wheel causing me to drive into oncoming traffic lanes until vehicle slowed to a stop. | Crash: No Fire: No | Unknown |
| Sep 2021 | UNKNOWN OR OTHER | My vehicle is available for inspection upon request. On multiple occasions the fluid in coolant reservoir has drained out. There is no visible signs of coolant on the under carriage nor is there a puddle on the floor of my garage and no warning lights have come on. In the span of approximately 2 weeks the fluid dropped 1/4 of an inch. Hyundia of Wesley Chapel (in Wesley Chapel, Fl) has had my vehicle on two occasions for this issue. They documented a lose of pressure in the coolant system of 10psi after an extended pressure test on a cold engine. Various other tests were performed but the source of the loss of coolant has not been found. The vehicle also intermittently experiences a loss of power when trying to accelerate from a full stop. The above mentioned dealership has not been able to replicate this issue either. | Crash: No Fire: No | Unknown |