Complaint volume
157 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
157 consumer-submitted complaints on record for the 2018 Honda Ridgeline, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
157 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, back over prevention, engine. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 3 crash reports, 1 fire report, 1 injury report, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 49 complaints, with an average reported failure mileage of 30,233 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
157 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Feb 2018 | FUEL/PROPULSION SYSTEM | THE CAPLESS GAS FILL SYSTEM ALLOWS WATER TO GET IN THE FILL NECK. THE WATER CAN THEN FREEZE AND MAKE IT DIFFICULT OR IMPOSSIBLE TO PUT A FUEL NOZZLE INTO THE VEHICLE. THE ONLY WAY TO TEMPORARILY CORRECT THE ISSUE IS TO MELT THE ICE. | Crash: No Fire: No | 650 |
| Feb 2018 | FUEL/PROPULSION SYSTEM | IN THE WINTER WATER GETS INTO THE FUEL FILLER NECK CAUSING THE CAR UNABLE TO BE FILLED CANNOT PUT THE NOZZLE IN RECOMMEND PUT A SEAL ON THE INSIDE OF THE DOOR SO THE DOOR WILL SEAL AND WATER WON'T ENTER BETWEEN THE COVER | Crash: No Fire: No | 900 |
| Jan 2018 | STRUCTURE | FUEL FILLER NECK FREEZES IN COLD WEATHER. HONDA REPLACED THE ENTIRE PART ONCE BUT IT DID NOT FIX THE PROBLEM. I CANNOT FILL UP IN COLD WEATHER BECAUSE OF THE FREEZING. | Crash: No Fire: No | 3,200 |
| Jan 2018 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2018 HONDA RIDGELINE. THE CONTACT STATED THAT THE SAFETY SYSTEM FEATURE THAT DETECTS SURROUNDING VEHICLES DID NOT FUNCTION. IN ADDITION, THE CONTACT STATED THAT THE BRAKES DID NOT ACTIVATE IN ORDER TO AVOID A CRASH WHEN THE VEHICLE WAS TOO CLOSE TO THE VEHICLE IN FRONT. THE CONTACT ALSO STATED THAT WHEN VEERING OFF THE LANE, THE SYSTEM DID NOT ALERT THE DRIVER. THE VEHICLE WAS TAKEN TO OCEAN HONDA DEALER (8442 US-19, PORT RICHEY, FL 34668, (727) 312-0759) AND THE COURTESY PALM HARBOR HONDA (31200 US HWY 19 N, PALM HARBOR, FL 34684) WHERE IT WAS DIAGNOSED THAT THE RADAR SUB-ASSEMBLY (PART NUMBER: 36802T6ZA01) NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE PARTS FOR THE REPAIR WERE ON BACKORDER. THE CONTACT WAS PROVIDED WITH CASE NUMBER: 06603727 FROM THE MANUFACTURER HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 3,700. | Crash: No Fire: No | 3,700 |
| Jan 2018 | FUEL/PROPULSION SYSTEM | CAPLESS FUEL FILLER DEFECT. WATER GETS IN CHAMBER AND IN FREEZING TEMPERATURES, DRAINAGE HOLES GET PLUGGED WITH ICE AND SUBSEQUENT WATER ENTERS, BUILDS UP, CREATES BLOCKAGE AND PREVENTS FLAP FROM OPENING AND VEHICLE CANNOT BE GASSED UP. NOT BEING ABLE TO PUT GAS IN VEHICLE AND BEING STRANDED IN SUB-FREEZING TEMPS IS DANGEROUS TO SAY THE LEAST. READ MORE DESCRIPTION OF THE PROBLEM AT RIDGELINE OWNER'S GROUP FORUM: HTTP://WWW.RIDGELINEOWNERSCLUB.COM/FORUMS/185-2G-PROBLEMS-FIXES-TSB-S/157474-GAS-FILLER-NECK-LOCKED-FROZEN-WATER-INSIDE-23.HTML | Crash: No Fire: No | 7 |
| Jan 2018 | FUEL/PROPULSION SYSTEM | WATER GETS IN FUEL FILLER CAP (OUTER HINGE) AND FREEZES. ICE DAM IN THE FUEL FILLER AREA PREVENTS FUEL HINGE FROM BEING OPENED, WHICH PREVENTS VEHICLE FROM BEING FUELED. VEHICLE WAS STATIONARY WHEN I DISCOVERED THE PROBLEM (PARKED NEXT TO THE FUEL PUMPS). HAS HAPPENED ON TWO SEPARATE OCCASIONS. | Crash: No Fire: No | 1,900 |
| Dec 2017 | FUEL/PROPULSION SYSTEM | WATER COLLECTS BEHIND CAPLESS FUEL FILLER FLAPPER AND IN COLD TEMPERATURES, AN ICE PLUG FORMS BEHIND FLAPPER. ICE PLUG PREVENTS OPENING FLAPPER TO INSERT GAS NOZZLE AND AND INABILITY TO REFUEL VEHICLE. | Crash: No Fire: No | 1,500 |