Complaint volume
421 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Honda Pilot Complaints
421 consumer-submitted complaints on record for the 2018 Honda Pilot, grouped by component category.
421 Total complaints
9 Crash reports
2 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, fuel system, gasoline, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 2 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 104 complaints, with an average reported failure mileage of 57,848 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, fuel system, gasoline, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Honda Pilot complaints?
9 Crash
2 Fire
8 Injury
0 Fatality
18 Towed
3 Medical attention
What are the most common 2018 Honda Pilot complaint categories?
ENGINE 62
FUEL SYSTEM, GASOLINE 53
UNKNOWN OR OTHER 35
POWER TRAIN 31
ELECTRICAL SYSTEM,ENGINE 23
FUEL/PROPULSION SYSTEM 22
ELECTRICAL SYSTEM 19
SEAT BELTS 11
POWER TRAIN,ENGINE 10
ENGINE,FUEL/PROPULSION SYSTEM 9
421 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Jun 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| Jun 2024 | FUEL/PROPULSION SYSTEM | This is an ongoing issue that I am having with my vehicle that I believe is related to the Fuel Pump Recall. While driving down the road my vehicle will suddenly hesitate then re-engage causing severe hesitation then acceleration. This happens randomly and without warning. I called my local Honda dealer to explain that I need to bring my vehicle in for the recall, and they told me there is nothing they can do until possibly September 2024. It was then further explained that this issue if and when it is fixed would not be free of charge. I am having a hard time understanding why a recall was issued if the manufacturer has not intention of fixing this issue. It explains in the recall how it can be dangerous to drive the vehicle if issues are being experienced, so not sure what my options are at this point. The manufacturer needs to be held accountable for this and not me. | Crash: No Fire: No | Unknown |
| Jun 2024 | FUEL/PROPULSION SYSTEM | Honda has sent me two notices that the fuel pump needs to be replaced on some vehicles. The second notice said to call a dealer and schedule an appointment if your vehicle is having symptoms. My vehicle is having symptoms with scheduled an appointment with West Her Honda in Lockport NY. The dealer said I would need to pay a diagnostic fee of $180.00 at this appointment or wait until the fall, in October. I was told Honda will get back to me when to bring it in. So, my wife must drive this unsafe vehicle for five months unless I pay this fee. I asked the dealer if the test wasn't positive for a bad fuel pump what happens next. The girl I talked with at the dealership didn't have an answer. | Crash: No Fire: No | Unknown |
| Jun 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2019 Ford Fusion. The contact stated that while driving at approximately 30 MPH, the vehicle started losing motive power, and jerking, and there was a slight hesitation while accelerating. An unknown warning light was illuminated. The vehicle was taken to a local dealer where the contact was informed that the issue was normal; however, the issue persisted. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 105,662. Parts distribution disconnect. | Crash: No Fire: No | 105,662 |
| Jun 2024 | POWER TRAIN | The contact owns a 2018 Honda Pilot. The contact stated while driving at approximately 35 MPH and depressing the accelerator pedal, the vehicle hesitated and failed to respond as needed. The contact stated that the failure was intermittent at first but had started to become a recurring failure. The contact stated that an unknown warning light was illuminated. The contact stated that she was no longer driving the vehicle. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the torque converter needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin Number: 23-078 torque converter lock-up clutch (Power Train). The failure mileage was approximately 71,000. | Crash: No Fire: No | 71,000 |
| Jun 2024 | FUEL SYSTEM, GASOLINE,ENGINE,ENGINE AND ENGINE COOLING | The contact owns a 2018 Honda Pilot. The contact stated while driving at approximately 65 MPH, the instrument panel illuminated with several unknown warning lights, and the check engine warning light. The vehicle sputtered, misfired, and slowly decelerated. The contact noticed that once the vehicle was idling, the sputtering ceased; however, once the tachometer was over 2,000 RPM or more the failure reoccurred. The vehicle was taken to the dealer where it was determined that the VIN was included in NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the failure experienced was not related to the recall. The dealer diagnosed that the Cam Position Sensor sensor experienced intermittent signaling failure. The dealer diagnosed that the camshaft had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The failure mileage was 84,198. | Crash: No Fire: No | 84,198 |
| Jun 2024 | ENGINE,FUEL/PROPULSION SYSTEM | Recall needs addressed. Car is throwing codes and serging going down the road. | Crash: No Fire: No | Unknown |
| Jun 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact stated that while driving at an undisclosed speed, she heard an abnormal sound emanating from the engine compartment, after which the vehicle briefly hesitated and struggled to maintain speed. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 140,000. Parts distribution disconnect. | Crash: No Fire: No | 140,000 |
| Jun 2024 | FUEL/PROPULSION SYSTEM | Intermittent sluggish performance No risk yet Dealer confirms fuel pump problem No Warning lights Dealer refuses to provide information or an estimate date to make required repair!!!! | Crash: No Fire: No | Unknown |
| Jun 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving 50 MPH and depressing the accelerator pedal, the vehicle hesitated while responding. There was no warning light illuminated. The contact stated that the failure had been recurring while driving. The local dealer was contacted and informed the contact that the part for the recall repair was expected to be available in the Fall of 2024. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 78,500. Parts distribution disconnect. | Crash: No Fire: No | 78,500 |
| May 2024 | FUEL/PROPULSION SYSTEM | We continue to experience stalling while driving our Honda Pilot exactly as described in the Recall. We took our vehicle to Honda, but because they were unable to duplicate our problem and this problem does not generate an error code, they sent us home without any repair. Honda has said they have limited parts to make the replacement, so they are holding parts at their HQ and not allocating any to dealers. So, we, like most other Honda Pilot owners, continue to have to drive vehicles that may be unsafe. When driving in traffic, our vehicle has lost power for several seconds, which can be dangerous if we are in a passing mode or needing power to maneuver safely. We ask the Traffic Safety Administration to engage with Honda to accelerate their processes to effect required repairs before we or others are injured. Thank you. | Crash: No Fire: No | Unknown |
| May 2024 | FUEL/PROPULSION SYSTEM | My 2018 Honda Pilot has a fuel injector recall. Per Honda, "Safety Consequence: An inoperable fuel pump could prevent an engine from starting, cause a vehicle to lose drive power, or stall while driving, increasing the risk of a crash or injury." - My car is hesitating with acceleration at low (20-25mph) along with (45-55mph). The RPMs do not stay steady and the car is hesitating to shift into gear. - I called Westbrook Honda, Westbrook, CT on [XXX] to inquire and was told I would know if the car was part of the recall because it will stall. - Unsatisfied, I took my car to Brandfon Honda, Branford, CT for diagnosis on [XXX] and was told by service that if it's an issue they will prioritize it since the part will not be available until Fall 2024. Brandfon Honda is advising 4 other recommendations to see if it will fix the problem versus addressing the fuel injector recall which points to what is the issue with the car (as advised by my independent auto shop) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| May 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| May 2024 | FUEL SYSTEM, GASOLINE | The contact's husband owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that her husband informed her that the vehicle had experienced a loss of motive power while driving. No further information was provided. The local dealer and another unknown dealer were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,690. Parts distribution disconnect. | Crash: No Fire: No | 63,690 |
| May 2024 | POWER TRAIN,ELECTRICAL SYSTEM,BACK OVER PREVENTION | “Transmission system problem” message is displayed. Vehicle still runs fine, but reverse camera becomes disabled. | Crash: No Fire: No | Unknown |
| May 2024 | ELECTRICAL SYSTEM | The contact owns a 2018 Honda Pilot. The contact stated that while his wife was stopped at a stop light, the vehicle inadvertently lost motive power; however, the vehicle was able to immediately restart. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The STOP/START warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 94,000. The VIN was not available. | Crash: No Fire: No | 94,000 |
| May 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel injectors needed to be replaced; however, the contact was informed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| May 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel system, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect. | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE | The vehicle's auto stop/start function shut down power to the engine at an intersection and would not restart. The vehicle was unable to move at a busy intersection and would not manually restart either. A dealer or independent service center has not reproduced the problem, but I do see plenty of other cases on different automotive forums. The vehicle has not been inspected by the manufacturer, police, insurance, or others. There were no warning lights or other symptoms prior to the engine shut down. This has happened on more than one occasion and usually in the summer months when the A/C system is running. It doesn't seem to be an issue without the A/C running. Thank you | Crash: No Fire: No | Unknown |
| May 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. Parts distribution disconnect. | Crash: No Fire: No | 120,000 |
| May 2024 | FUEL SYSTEM, GASOLINE | The contact owns a 2018 Honda Pilot. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving 30 MPH and attempting to accelerate, the vehicle hesitated before responding as needed. There were no warning lights illuminated. The dealer was contacted, and flushed the fuel system twice; however, the failure persisted. The manufacturer was not made aware of the issue. The failure mileage was 45,000. Parts distribution disconnect. | Crash: No Fire: No | 45,000 |
| May 2024 | FUEL SYSTEM, GASOLINE,POWER TRAIN | The contact owns a 2018 Honda Pilot. The contact stated while depressing the accelerator pedal from a complete stop, the vehicle hesitated to respond. The contact stated that the failure had been recurring while driving from a complete stop, nearly causing a crash. The vehicle was taken to the dealer; however, the failure could not be duplicated, and the failure recurred. The vehicle was taken back to the dealer, where it was determined that the failure could be related to the fuel injectors and the transmission. The TCM software was updated, and a transmission flush was performed; however, the failure persisted. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline), and related the failure to the recall; however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 44,155. Parts distribution disconnect. | Crash: No Fire: No | 44,155 |
| May 2024 | ENGINE,FUEL/PROPULSION SYSTEM | Misfire code cylinder 4 injector | Crash: No Fire: No | Unknown |
| May 2024 | ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | Unknown | Crash: No Fire: No | Unknown |
| May 2024 | ENGINE | The contact owns a 2018 Honda Pilot. The contact stated that while driving or parked, the vehicle hesitated to accelerate as intended. No warning lights were illuminated. The vehicle was taken to a local dealer however, the cause of the failure was not determined. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was contacted; however, no assistance was provided. The failure mileage was approximately 120,000. | Crash: No Fire: No | 120,000 |