Complaint volume
421 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Honda Pilot Complaints
421 consumer-submitted complaints on record for the 2018 Honda Pilot, grouped by component category.
421 Total complaints
9 Crash reports
2 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, fuel system, gasoline, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 2 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 104 complaints, with an average reported failure mileage of 57,848 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, fuel system, gasoline, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Honda Pilot complaints?
9 Crash
2 Fire
8 Injury
0 Fatality
18 Towed
3 Medical attention
What are the most common 2018 Honda Pilot complaint categories?
ENGINE 62
FUEL SYSTEM, GASOLINE 53
UNKNOWN OR OTHER 35
POWER TRAIN 31
ELECTRICAL SYSTEM,ENGINE 23
FUEL/PROPULSION SYSTEM 22
ELECTRICAL SYSTEM 19
SEAT BELTS 11
POWER TRAIN,ENGINE 10
ENGINE,FUEL/PROPULSION SYSTEM 9
421 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2020 | ELECTRICAL SYSTEM | FAILURE TO START. MY CAR WAS LOCATED IN MY DRIVEWAY. AS SOON AS I PUSHED THE START BUTTON THE CAR COMPLETELY SHUT OFF NO POWER TO ANY PART. NO LIGHTS WERE WORKING, NOTHING, COULDN'T EVEN LOCK IT WITH KEY FOB. THE CAR WAS COMPLETELY DEAD. WITH ONLY 17K MILE ON A ALMOST 3 YEAR OLD CAR THIS SHOULD NOT BE HAPPENING. AFTER I FEW MINUTES, CHECKING THE BATTERY, AND MANY ATTEMPTS TO START, IT EVENTUALLY STARTED WITH A SPUTTER AND THE GAUGES JUMPING. | Crash: No Fire: No | 17,000 |
| Aug 2020 | ELECTRICAL SYSTEM | VEHICLE IS NOT STARTING ON FIRST ATTEMPT. SEVERAL TIMES THE PUSH START BUTTON NEEDS TO BE PRESSED BEFORE IT DOES. | Crash: No Fire: No | 25,000 |
| Jul 2020 | STRUCTURE | HONDA IS SAYING THE POOR PAINT FINISH ON TAILGATE IS NOT DEFECTIVE MATERIAL OR WORKMANSHIP NOT COVERED UNDER WARRANTY PAINT FINISH HAS TWO SPOTS WHERE PAINT IS LIGHTER AND CLEAR COAT IN PROXIMITY HAS FAILED CAUSING PAINT BUBBLED AND CHIPPED. NORMAL DRIVING, NO DAMAGE. | Crash: No Fire: No | Unknown |
| Jun 2020 | VEHICLE SPEED CONTROL,ENGINE | CAR STARTS TO STALL WHEN ACCELERATING AND WHEN I LET GO OF THE ACCELERATION PEDAL. *TR | Crash: No Fire: No | 25,000 |
| May 2020 | VEHICLE SPEED CONTROL | HONDA PILOT ADAPTIVE SPEED CONTROL (ACC) WORKS WELL ON FREEWAY FOLLOWING ANOTHER VEHICLE AND MAINTAINING A SAFE DISTANCE UNTIL THE CAR AHEAD SLOWS TO APPROX 22 MPH WHEN THE ACC BRAKING FEATURE STOPS WORKING AND THE HONDA PILOT CONTINUES COASTING CREATING A HAZARDOUS SITUATION AND POTENTIAL TO RAM THE CAR AHEAD. THIS FEATURE IS CORRECTED WITH A LOW SPEED FOLLOW FEATURE IN OTHER HONDA AND LATER HONDA PILOT MODELS, AND SHOULD BE RETROACTIVELY ADDED TO THE 2018 HONDA PILOT TO PREVENT REAR ENDING THE CAR AHEAD. *TR | Crash: No Fire: No | 5,050 |
| May 2020 | ELECTRICAL SYSTEM | I HAVE A 2018 HONDA PILOT EX 2WD, VIN NUMBER [XXX] WITH 57,100 MILES THAT I PURCHASED FROM EARNHARDT HONDA AVONDALE, AZ ON FEB 13, 2018. ON MARCH 1, 2020 AT 0830 MY FAMILY OF 6 AND I WERE SEATED IN OUR CAR IN OUR GARAGE PREPARING TO LEAVE TO GO TO CHURCH. AS I PUSHED THE START BUTTON WE WERE ALL SHOCKED AS WE HEARD A LOUD BANG AND SAW SMOKE SPEWING FROM UNDERNEATH THE CAR HOOD. I QUICKLY INSTRUCTED MY FAMILY TO GET OUT OF THE CAR AND MOVE TO SAFETY. I THEN OPENED THE HOOD TO INSPECT WHAT HAPPENED. AFTER REMOVING THE PLASTIC COVER FROM THE BATTERY I FOUND OUT THAT THE BATTERY WAS CRACKED AND LEAKING FLUID. THE EXPLOSION WAS SO POWERFUL THAT IT CRACKED THE BATTERY AND THE BATTERY HOLDER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: No Fire: No | 57,100 |
| Mar 2020 | ELECTRICAL SYSTEM | THE PUSH BUTTON START FEATURE WILL NOT START THE VEHICLE. NO ERROR MESSAGES ARE DISPLAYED. 4 TO 7 REPEATED ATTEMPTS MUST BE MADE IN ORDER TO START THE VEHICLE. | Crash: No Fire: No | 28,300 |
| Mar 2020 | ELECTRICAL SYSTEM | THE CAR LOCKS ITSELF WHILE THE KEY FOB IS INSIDE THE CAR AFTER THE DRIVER CLOSES THE DOOR FROM THE OUTSIDE. THE KEY IS NOW LOCKED INSIDE THE CAR. | Crash: No Fire: No | 28,000 |
| Mar 2020 | ENGINE | THE VEHICLE WOULD "STALL OUT" AT A STOP LIGHT OR STOP SIGN WHEN I WAS IN "AUTO IDLE-STOP" AND PRESSED ON THE GAS. I FIRST NOTICED THAT THE AUTO IDLE-STOP WAS HESITATING WHEN IT WOULD START UP. I ALSO NOTICED THAT THE RADIO WOULD "CUT OUT". AFTER THAT, THE VEHICLE WOULD JUST STALL OUT AND I WOULD HAVE TO PUSH PARK, PUT MY FOOT ON THE BRAKE AND THEN PUSH START. THIS HAS HAPPENED SEVERAL TIMES. | Crash: No Fire: No | 8,000 |
| Feb 2020 | VEHICLE SPEED CONTROL | HONDA PILOT 2018 WITH 20,555 MILES HAS A DIGITAL DISPLAY. CAR WAS ON ADAPTIVE CRUISE. WEATHER WAS FINE. MY SPEED WAS APPROXIMATELY 61MPH WHEN THE SPEED LIMIT CHANGED TO 65MPH AS HWY BECAME I73. I USED + ACCELERATION BUTTON ON RIGHT HAND COLUMN 4 TOUCHES TO INCREASE SPEED 1 MPH PER TOUCH TO 65MPH. CAR BEGAN TO RAPIDLY ACCELERATED TO 79MPH (LAST DIGITAL SPEED I SAW) AND I?M SURE HIGHER AS I TRIED TO GAIN CONTROL. . MY FOOT HAD BEEN OFF PEDAL WHILE CRUISE WAS ON SO I LOOKED AND TOUCHED THE GAS PEDDLE WITH MY RIGHT FOOT TO SEE WHAT WAS HAPPENING. PEDAL WAS DEPRESSED. AT THIS POINT I BELIEVE I TURNED OFF ADAPTIVE CRUISE BY THE MAIN BUTTON ON RIGHT HAND COLUMN BUT CAR CONTINUED TO ACCELERATE. I PUSHED THE DE ACCELERATION BUTTON - MANY TIMES AND CAR BEGAN TO SLOW DOWN UNCONTROLLABLY FAST REALIZING THIS I THEN PRESSED BRAKE PEDAL HARD AND THAT BROKE THE CONTROL OF THE ADAPTIVE CRUISE AND I WAS ABLE TO GET THE CAR TO THE SHOULDER OF THE ROAD. HAD CAR TOWED TO DEALERSHIP. CROWN HONDA IN GREENSBORO SAID NO CODE WAS STORED FOR THE INCIDENT | Crash: No Fire: No | Unknown |
| Feb 2020 | POWER TRAIN | FIRST WHEN I BOUGHT THE VEHICLE NEW AFTER ONE MONTH A MESSAGE POPPED UP SAYING 'TRANSMISSION PROBLEM' ON THE DASHBOARD AND THE CAR ONLY HAD 2,000 MILES ON IT. I TOOK THE CAR TO HONDA DEALER. THEY DIDN'T DO ANYTHING AND SAID DON'T KNOW WHAT HAPPED AND THEY WERE ABLE TO REMOVE THE MESSAGE WITHOUT DOING ANY REPAIR. NOW THE 2018 HONDA PILOT HAS 24,000 MILES ON IT , THE VEHICLE JERKS AND I FELT THE TRANSMISSION FLARED AND HARD SHIFT IN GEAR 2ND TO 3RD. IT DOES NOT FEEL SAFE TO DRIVE THE CAR. IT KEEPS ON JERKING WHEN YOU ARE DRIVING AT 30 MILES OF HOUR. | Crash: No Fire: No | 24,000 |
| Jan 2020 | WHEELS | VEHICLE CAME EQUIPPED WITH CONTINENTAL CROSS CONTACT LX SPORT TIRES. I HAVE DRIVEN CAR SINCE OCT 2018. TIRES WERE IMMEDIATELY LOSING AIR.. THEY HAVE BEEN FILLED SEVERAL TIMES WITH AIR. NOW THE 4 TIRES ARE SPLITTING EVERYWHERE THERE WAS A SEAM. 20000 MILES AND ROTATED AS REQUIRED AT HONDA DEALERSHIP. JUST NOTICED. NO IDEA WHEN IT ACTUALLY STARTED | Crash: No Fire: No | 20,000 |
| Jan 2020 | VISIBILITY/WIPER | AFTER ONLY A FEW MONTHS OF OWNERSHIP AND ROUGHLY 6,500 MILES MY WINDSHIELD HAS TWO LARGE CRACKS IN IT FROM ROCKS HITTING IT. IT JUST SEEMS A BIT RIDICULOUS THAT THESE WINDSHIELDS ARE SO SUSCEPTIBLE TO DAMAGE IN SUCH A SMALL AMOUNT OF TIME. | Crash: No Fire: No | 6,500 |
| Nov 2019 | POWER TRAIN | ON 11/2/19, WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE SHOWED THE MESSAGE "TRANSMISSION PROBLEM" ON THE DASHBOARD. AFTER THIS MESSAGE WAS DISPLAYED, THE VEHICLE WOULD ONLY STAY IN FIRST GEAR. I WAS ABLE TO SAFELY PARK THE VEHICLE IN A PARKING LOT. THE VEHICLE WAS JUST UNDER 16 MONTHS OLD AND HAD APPROXIMATELY 20,000 MILES ON IT. AFTER TURNING THE VEHICLE OFF AND THEN BACK ON, I WAS ABLE TO CHANGE THE GEARS ONCE AGAIN. I IMMEDIATELY CALLED HONDA ROADSIDE ASSISTANCE TO HAVE THE VEHICLE TOWED TO THE NEAREST HONDA DEALERSHIP, WHICH WAS OURISMAN HONDA IN TYSON'S CORNER VIRGINIA. I RECEIVED A CALL FROM A SERVICE ADVISOR AT OURISMAN HONDA ON 11/4/19. HE REFUSED TO ACKNOWLEDGE THAT THERE WAS A PROBLEM WITH THE TRANSMISSION AND NO REPAIR WAS MADE. WHEN I TOLD HIM WHAT HAPPENED, THE SERVICE ADVISOR STATED THAT IT IS LIKELY THAT THE VEHICLE EXPERIENCED A "COMPUTER GLITCH" AND THAT SIMPLY RESTARTING THE VEHICLE WOULD FIX THE PROBLEM IF IT HAPPENED IN THE FUTURE. I TOLD HIM THAT IT IS A SERIOUS SAFETY ISSUE TO HAVE TO RESTART A VEHICLE WHILE DRIVING. THE TRANSMISSION OFTEN EXHIBITS A "STICKY CLUTCH", DELAYED GEAR SHIFTING (SOMETIMES AS MUCH AS 2 SECONDS OF DELAY BEFORE THE GEAR IS SHIFTED), AND OFTEN TIMES A "CLUNK" IS HEARD WHEN THE GEAR IS CHANGED. THE PROBLEM USUALLY OCCURS IN EARLY GEARS (3RD, 4TH, AND 5TH GEAR) WHEN I LIFT MY FOOT OFF THE ACCELERATOR AT APPROXIMATELY THE TIME THE TRANSMISSION IS READY TO SHIFT TO THE NEXT HIGHEST GEAR. | Crash: No Fire: No | 20,000 |
| Oct 2019 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2018 HONDA PILOT. THE CONTACT STATED THAT ALL THE WINDOWS ROLLED DOWN WHEN THE UNLOCK BUTTON ON THE KEY FOB WAS TOUCHED WHILE IN THE CONTACT'S POCKET. THE FAILURE RECURRED FOUR TIMES. THE CONTACT CALLED AUTONATION HONDA AT 303-578-6112 (LOCATED AT 2999 WEST 104TH AVENUE, WESTMINSTER, CO 80234) AND WAS INFORMED THAT THE FAILURE WAS DUE TO A DESIGN FLAW FOR WHICH THERE WAS NO REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500. THE VIN WAS UNKNOWN. | Crash: No Fire: No | 4,500 |
| Oct 2019 | POWER TRAIN | TL* THE CONTACT OWNS A 2018 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED, AND LOST POWER WHILE DRIVING 45 MPH. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO RESUME NORMAL OPERATION. DCH HONDA OF TEMECULA (26755 YNEZ RD, TEMECULA, CA 92591, (951) 268-9197) WAS CONTACTED AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. THE VIN WAS UNKNOWN. | Crash: No Fire: No | 31,000 |
| Sep 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | THE NAVIGATION SCREEN OF THE VEHICLE BLACKS OUT INTERMITTENTLY AND WITHOUT WARNING WHEN I TURN ON THE VEHICLE. I HAVE CALLED THE NEAREST DEALER AT LEAST 3 TIMES OVER THE PAST 3 MONTHS AND THEY KEEP TELLING ME THAT HONDA IS SUPPOSEDLY WORKING ON THE ISSUE- BUT NOTHING SO FAR. SOMETIMES THE PROBLEM CLEARS WHEN I TURN OFF THE ENGINE AND RESTART BUT I NEVER KNOW WHEN IT IS GOING TO WORK OR NOT. CONTACTED HONDA CUSTOMER SERVICE- NO SATISFACTION. | Crash: No Fire: No | 15,000 |
| Sep 2019 | UNKNOWN OR OTHER,SERVICE BRAKES | WE'VE HAD OUR PILOT FOR 8 OR 9 MONTHS AND WE'VE ALREADY HAD TO HAVE THE HOME LINK BUTTON REPLACED, THE ALIGNMENT DONE TWICE AND NOW THE MASTER CYLINDER IS FAILING. WE ARE TAKING IT IN TODAY TO HAVE THE MASTER CYLINDER REPLACED. IT WAS NOT PROPERLY PRESSURIZING THE BRAKE LINES AND WAS CAUSING A WOBBLING IN THE BRAKES AT HIGHER SPEEDS. THE DEALERSHIP HAS BEEN A REAL PAIN TO WORK WITH AND DID NOT DIAGNOSE THE ISSUE UNTIL MONTHS LATER WHEN IT HAPPENED ON A RIDGELINE. LAST HONDA I'LL EVER BUY. | Crash: No Fire: No | 14,055 |
| Aug 2019 | VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | LANE KEEP ASSIST WILL TRIGGER MULTIPLE TIMES ON TWO LANE ROADS. IT WILL ACTIVATE WITH THE "BRAKE" MESSAGE IN THE CLUSTER. THE SYSTEM IS TOTALLY UNUSABLE AND UNSAFE. IT HAS BEEN INTO THE DEALERSHIP MULTIPLE TIMES WITH A NO PROBLEM FOUND ANSWER. DURING A ONE AND A HALF OR TWO HOUR DRIVE THE SYSTEM WILL TRIGGER FIFTEEN TIMES OR MORE. AVERAGE SPEED IS ABOUT 50 TO 55 MILES PER HOUR. IT HAPPENS ON STRAIGHT OR CURVED ROADWAYS. CLEAR WEATHER AND IN THE SUN OR SHADE. | Crash: No Fire: No | 13,643 |
| Jul 2019 | POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER | SINCE THE TRANSMISSION WAS REPLACED AT 12,181 MILES IN JUNE 2019 ON A 2018 HONDA PILOT ELITE, OTHER ISSUES HAVE POPPED UP. THE FORWARD COLLISION SYSTEM HAS GONE OFF TWICE ON A 2 LANE STATE HIGHWAY. IN BOTH CASES, I WAS ON A 2 LANE HIGHWAY GOING ABOUT 50 MILES AN HOUR WITH NO CARS IN FRONT OF ME FOR AT LEAST A MILE OR TWO, NO VEHICLES COMING THE OTHER WAY, ON A STRAIGHT PART OF THE ROAD, NOTHING IN THE ROAD AND NOTHING ON THE SIDE OF THE ROAD. THE DEALER SAID THAT IT DIDN'T HAPPEN TO THEM WHEN DRIVING THE CAR, SO THERE'S NOTHING TO FIX & HONDA CORPORATION SAID THE DEALER COULDN'T FIND ANYTHING TO FIX. ONE NIGHT WHEN DRIVING ON THE INTERSTATE IT IT STOPPED RAINING BUT WAS VERY MUGGY AND THERE WAS MOISTURE ON THE WINDSHIELD THE AUTOMATIC WIPERS DID NOT COME ON AND THE DEFROST DID NOT WORK - THIS WAS OVER THE COURSE OF SEVERAL HOURS OF DRIVING TRYING DIFFERENT TEMPERATURES ON DEFROST AND NOTHING HELPED. EVEN WITH THE WIPERS ON MANUALLY, VISIBILITY WAS POOR. ALSO, ONE DAY AFTER THE CAR HAD BEEN SITTING ALL DAY I DROVE IT 20 MILES AND THE CAR DID NOT COOL DOWN - I HAD TO RUN THE AIR CONDITIONER ON FULL BLAST THE WHOLE TIME. THE CAR IS NOT COOLING LIKE IT SHOULD! OF COURSE, WHEN THEY TRIED IT OUT IT HAD ACTUALLY ALREADY BEEN DRIVEN 20 MILES TO THE DEALERSHIP WITH THE AIR IN EARLY MORNING AND THEN THE HONDA SERVICE DEPARTMENT TESTED IT OUT, THERE WAS COOL AIR AND SAID IT'S BLOWING JUST FINE NOW. | Crash: No Fire: No | 13,350 |
| Jul 2019 | POWER TRAIN | 6/13 5:10 PM ON I-95 N 30 MINUTES SOUTH OF FREDERICKSBURG, VA WAS GOING 78 MPH WHEN ALL OF THE SUDDEN 'BLIND SPOT SENSOR ERROR' APPEARED ON DASH AND WITHIN 10 SECONDS TRANSMISSION ERROR - SEE OWNERS MANUAL - GET SOMEWHERE SAFE APPEARED ON THE DASH. THE 2018 HONDA PILOT ELITE IMMEDIATELY SWITCHED INTO NEUTRAL AND WENT FROM 78 MPH TO 60 MPH IN 10 SECONDS. IT WAS A TOTAL FAILURE OF THE TRANSMISSION. IT HAD TO BE REPLACED. IT TOOK THEM A WEEK TO PUT IN THE REMANUFACTURED TRANSMISSION AND SINCE THAT TIME, THE FOLLOWING HAS HAPPENED: 7/1 NIGHT TIME ABOUT 8 PM WAS STOPPED AT A STOP SIGN WHEN I WENT TO GO IT STARTED THEN STUTTERED - IT SEEM LIKE IT TRYING TO FIND THE GEAR' THEN FINALLY SEEM LIKE IT WENT INTO THIRD GEAR' IT DID THE SAME THING ON THE WAY HOME IN A DIFFERENT AREA. 7/2 ON THE WAY TO DEALER WAS MAKING A RIGHT TURN -SLOW DOWN TO MAKE THE TURN, AND WHILE MAKING THE TURN I HIT THE GAS AND IT STUTTERED AGAIN 7/2 IN VIRGINIA AFTER FREDERICKSBURG AND BEFORE MANASSAS ON 95 N. I TURNED OFF AN EXIT AND STARTED TO DO A U-TURN... I CAME TO A STOP TO WAIT ON TRAFFIC AND WHEN I STARTED UP AGAIN, IT STARTED AND THEN STUTTERED AND THEN WENT 7/3 AT ABOUT 1030 PM ........13106 WAS GOING ABOUT 10-15 MPH PUSH THE ACCELERATOR DOWN AND THE ENGINE JUST REVVED AND DIDN'T GO SO I HIT THE BRAKES SO THAT I WOULD STOP AT THE LIGHT AS IT WAS YELLOW AT THE TIME 7/4 IT STUTTERED SEVERAL TIMES. SEVERAL TIMES WHEN COASTING THEN HITTING THE GAS IT WOULD STUTTER, SOMETIMES JERK AND SOMETIMES MAKE A NOISE IT HAS BEEN INTO THE DEALER 3 TIMES SINCE THE REPLACEMENT TRANSMISSION AND THEY CAN'T FIND ANYTHING WRONG WITH IT. ONE DAY I SAT AT THE DEALERSHIP FOR OVER 4 HOURS AND WAITED ON THE DISTRICT REP - HE DID SHOW UP BUT WOULD NOT SPEAK TO ME AND WOULD NOT LET ME DRIVE THE CAR WHEN HE RODE IN IT TO SEE WHAT WAS GOING ON. | Crash: No Fire: No | 12,181 |
| May 2019 | POWER TRAIN,VEHICLE SPEED CONTROL | TL* THE CONTACT OWNS A 2018 HONDA PILOT. WHILE DRIVING 30 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT APPLIED THE BRAKES, BUT THE VEHICLE LUNGED FORWARD VIOLENTLY AND MADE A LOUD NOISE. ALSO, THE RPMS INCREASED. THE VEHICLE WAS TOWED TO HEADQUARTER HONDA (17700 FL-50, CLERMONT, FL 34711, (407) 395-7500) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART ATTACHED TO THE TRANSMISSION WAS FAULTY. THE DEALER STATED THAT THEY WOULD NOTIFY THE MANUFACTURER. THE VEHICLE WAS BEING REPAIRED UNDER THE WARRANTY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 14,200. | Crash: No Fire: No Towed | 14,200 |
| May 2019 | ELECTRICAL SYSTEM | 2018 HONDA PILOT. CONSUMER WRITES IN REGARD TO MALFUNCATIONS WITH THE VEHICLE THAT PREVENTS IT FORM START UP. *AS *JS | Crash: No Fire: No Towed | Unknown |
| Mar 2019 | ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER | ON SATURDAY I WAS DRIVING MY 10 MONTH OLD 2018 HONDA PILOT WITH APPROX. 7,000 MILES ON IT TO AIRPORT TO PICK UP MY DAUGHTER. MY HUSBAND AND 3 YOUNG KIDS WERE MERGING ONTO AIRPORT PROPERTY ON A EXTREMELY BUSY AFTERNOON, MY VEHICLE STALLED. IT WAS LIKE A COMPLETE ELECTRICAL FAILURE. I WAS LEFT STRANDED AT 7PM, IN DARK, WITH 3 SCARED CHILDREN, UNABLE TO ALERT OTHER HOSTILE DRIVERS AROUND ME BY TURNING ON FLASHERS. AFTER NOT BEING ABOUT TO PUSH VEHICLE OUT WAY OF HEAVY TRAFFIC, I WAS FORCED TO CALL MY INSURANCE COMPANY FOR ASSISTANCE WHICH PROVED TO BE A SERIOUS CHALLENGE DUE TO THE HORNS AND DEROGATORY LANGUAGE OF OTHER DRIVERS AND AS A RESULT MY CHILDREN HAVING AN EMOTIONAL BREAKDOWN IN THE BACK SEAT. MY HUSBAND WAS FORCED TO LEAVE THE KIDS AND I IN THIS VERY DANGEROUS SITUATION IN ORDER TO GET TO OUR 14 YR OLD DAUGHTER (TRAVELING ALONE) OFF HER FLIGHT. ONCE POLICE ARRIVED, THEY PARKED UNIT BEHIND ME IN ORDER TO PROTECT US FROM BEING HIT. THE POLICE SEARCHED MANUAL AND INTERNET AND WERE UNABLE TO GET VEHICLE INTO EMERGENCY NEUTRAL. THE VEHICLE HAD TO BE DRUG ONTO TOW TRUCK AND TOWED TO DEALERSHIP. 2 DAYS LATER, HONDA INFORMED ME IT WAS A "DEAD BATTERY." "BATTERY?" I HAVE BEEN DRIVING FOR OVER 20 YEAR AND HAVE NEVER BEEN LEFT ON HIGHWAY, IN MOTION DUE TO A BATTERY. AFTER SOME READING OF MY OWN, I LEARNED ABOUT A FUEL SAVING FEATURE ON MY CAR CALLED "AUTO IDLE-STOP". WITH THIS FEATURE MY ENGINE SHUTS OFF WHEN BRAKE COMPRESSED IN ORDER TO SAVE ON FUEL. WITH A DEAD BATTERY, THE BATTERY WAS UNABLE TO RESTART VEHICLE. SO BASICALLY THIS FUEL SAVING FEATURE TURNS OUT TO BE A SERIOUS SAFETY PROBLEM BECAUSE INSTEAD OF BEING STRANDED IN A PARKING LOT , I WAS STRANDED IN THE MIDDLE OF A HIGHWAY. AFTER FURTHER READING ABOUT THIS FEATURE, I LEARNED THAT MY VEHICLE SHOULD HAVE AUTOMATICALLY ENABLED THIS AUTO-IDLE IF BATTERY CHARGE WAS LOW, WHICH DID NOT HAPPEN. | Crash: No Fire: No | 7,000 |
| Mar 2019 | STRUCTURE | THE SUNROOF SHATTERED/EXPLODED WHILE DRIVING DOWN THE HIGHWAY AT 65MPH. THERE WAS A LOUD NOISE. NO EXPLANATION FOR WHY. | Crash: No Fire: No | 22,000 |