Complaint volume
427 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Honda Pilot Complaints
427 consumer-submitted complaints on record for the 2018 Honda Pilot, grouped by component category.
427 Total complaints
9 Crash reports
2 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, fuel system, gasoline, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 9 crash reports, 2 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 104 complaints, with an average reported failure mileage of 57,848 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, fuel system, gasoline, unknown or other?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Honda Pilot?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Honda Pilot
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Honda Pilot complaints?
9 Crash
2 Fire
8 Injury
0 Fatality
18 Towed
3 Medical attention
What are the most common 2018 Honda Pilot complaint categories?
ENGINE 63
FUEL SYSTEM, GASOLINE 53
UNKNOWN OR OTHER 36
POWER TRAIN 32
ELECTRICAL SYSTEM,ENGINE 23
FUEL/PROPULSION SYSTEM 23
ELECTRICAL SYSTEM 19
SEAT BELTS 11
POWER TRAIN,ENGINE 10
ENGINE,FUEL/PROPULSION SYSTEM 9
427 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Mar 2021 | STRUCTURE | TL* THE CONTACT OWNS A 2018 HONDA PILOT. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHIFTED INTO PARK. AN UNKNOWN DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT AS A SAFETY FEATURE IN THE VEHICLE, DEBRIS MAY CAUSE THE FEATURE TO ACTIVATE INDEPENDENTLY. THE CONTACT THEY BOUGHT A SPECIAL VACUUM TO CONSISTENTLY AND CONSTANTLY REMOVE DEBRIS FROM THE AREA HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 30,700. | Crash: No Fire: No | 30,700 |
| Jan 2021 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2018 HONDA PILOT. THE CONTACT STATED THAT WHILE IN REVERSED OUT OF THE DRIVEWAY TO GO ON THE MAIN ROAD, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED INDEPENDENTLY. THE CONTACT ALSO STATED THAT WHEN HE DEPRESSED THE EMERGENCY BRAKE PEDAL, THE VEHICLE CONTINUE TO ACCELERATED AND WAS UNABLE TO STOP, THE CONTACT LOST CONTROL THE VEHICLE WENT UP ON THE SHOULDER OF THE ROAD AND CRASHED INTO A POLE ON THE PASSENGER SIDE BRAKING THE PASSENGER SIDE WINDOW. THE CONTACT DID NOT SUSTAINED INJURIES BUT STATED THAT THE NEXT DAY HE EXPERIENCED DIZZINESS AND BACK PAINED. THE CONTACT DID NOT SEEK MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TESTING. THE MANUFACTURER WAS CONTACTED AND THEY INFORMED THE CONTACT THAT THEY WILL GET BACK TO HIM. THE CONTACT STATED THAT THE MANUFACTURER HAVE NOT YET CONTACT HIM. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. | Crash: Yes Fire: No Injuries: 1 Towed | 35,000 |
| Dec 2020 | AIR BAGS,SEAT BELTS,STRUCTURE | MY FIANC WAS DRIVING TO MY DOCTOR TO FOLLOW UP SURGERY, TWO BLOCKS FROM 2 BLOCKS FROM THE HOUSE WE APPROACHED TO TRAFFIC LIGHT WAS ON RED AND SHE WAS APPLYING THE BRAKES WHEN WE WERE JUST ABOUT AT LIGHT SUDDENLY THE CAR ACCELERATED GIRLFRIEND HAD HER FOOT ON THE BRAKE BUT THE CAR KEPT GOING WE STRIKE A CAR AND HIT A PARKED CAR BAD ACCIDENT, 3 PEOPLE GOT HURT.EVERY TIME I WATCH THE VIDEO I AM MORE CONVINCED THAT SOMETHING WHEN WRONG WITH CAR SYSTEMS THIS HAPPENS ON KENNEDY BOULEVARD AND AUDOBON ST ON 12/11/2020 AROUND 11:05 AM SUNNY CLEAR DAY. I HAVE A VIDEO.*DT | Crash: Yes Fire: No Injuries: 3 Towed Medical attention | 35 |
| Dec 2020 | SEAT BELTS | I FOUND THE SEATBELT END THAT SHOULD ATTACH THE BELT TO THE ANCHOR ON MY PASSENGER SIDE SECOND ROW DETACHED TODAY. THE BELT WEBBING IS FRAYED THROUGH BOTH THE WEBBING AND ALSO THE SEWN PORTION THAT MAKES THE LOOP ATTACHING THE BELT TO THE FLOOR/ANCHOR. THE ANCHOR IS BELOW A PANEL, SO I CAN'T SEE IF THERE WAS A SHARP EDGE THERE THAT RUBBED/CUT THE AREA, OR IT JUST UNRAVELED THROUGH AN AREA THAT WAS NOT PROPERLY SEWN. THE VEHICLE WAS STATIONARY, AND MY DAUGHTER REACHED FOR THE BELT TO BUCKLE (SHE USES BOOSTER), NOTICING THE DETACHMENT BEFORE WE DROVE. | Crash: No Fire: No | Unknown |
| Sep 2020 | VEHICLE SPEED CONTROL | I WAS PULLING INTO A PARKING SPACE AT MY CHURCH WITH MY FOOT ON THE BRAKE. AS I NEARED THE END OF THE SPACE, THE CAR SUDDENLY SURGED FORWARD. IT WENT OVER THE CONCRETE BARRIER AT THE END OF THE SPACE AND CAME TO A STOP WHEN THE RIGHT FRONT TIRE HIT A TREE AND WAS KNOCKED TO A PERPENDICULAR POSITION TO THE AXLE. I BELIEVE THIS IS THE ONLY THING THAT CAUSED THE CAR TO STOP. THE AIRBAG DID NOT DEPLOY. THE CAR SURGED FORWARD ABOUT 5-6 FEET AT A HIGH RATE OF SPEED EVEN THOUGH MY FOOT WAS STILL ON THE BRAKE AND I WAS SLOWLY MOVING INTO THE PARKING SPACE. | Crash: Yes Fire: No Towed | 40,000 |
| Sep 2020 | ELECTRICAL SYSTEM,ENGINE | AFTER ABOUT 20 MILES OF FREEWAY DRIVING I EXITED AND STOPPED AT A STOP LIGHT. I BELIEVE MY CAR WENT INTO THE ENGINE STOP MODE WHERE IT TURNS OFF THE ENGINE TO SAVE GAS. IT DID NOT RESTART AND WOULD NOT RESTART. THE CAR TOLD ME TO PUT IT INTO PARK, SO I DID. I TOUCHED THE CAR START BUTTON AND IT WOULD NOT START IT KEPT REPORTING AN ERROR ON THE SCREEN. I PANIC'D BECAUSE MY FAMILY WAS IN THE CAR AND THE LIGHT TURNED GREEN WITH CARS COMING FROM BEHIND VERY QUICKLY I KEPT PRESSING THE BUTTON GET THE CAR TO START BUT IT WOULD NOT. IT KEPT REPORTING ERRORS. FINALLY,AFTER ABOUT 5 MINUTES, THE HONDA LOGO SHOWED ON THE SCREEN INDICATING THE CAR WAS EFFECTIVELY REBOOTING AND THE CAR STARTED AFTER THAT. THIS IS COMPLETELY UNACCEPTABLE FOR ANY CAR. RELATED: I'VE PREVIOUSLY REPORTED THAT THE CAR ENGAGES THE ENGINE STOP FEATURE FAR TOO QUICKLY, LITERALLY WITHIN A SECOND OF COMING TO A STOP, WHICH IS DANGEROUS BECAUSE YOU MAY JUST BE STOPPING QUICKLY AT A STOP SIGN OR EXIT WHERE YOU'RE REQUIRED TO STOP. THE CAR CUTS OUT AND IT TAKES 3-5 SECONDS TO GET ACCELERATION. AFTER REPORTING THIS TO HONDA DIRECTLY THEY DECLINED TO CHANGE THE FEATURE TO BE FULLY DISABABLE AND I'VE SINCE GOTTEN INTO A COUPLE OF SITUATIONS WHERE I NEED TO GO, BUT MY CAR WAS IN THE STOPPED MODE B/C I COME TO FULL STOPS AT STOP SIGNS, APPARENTLY UNLIKE HONDA'S TESTERS. THIS FEATURE IS ONLY ENABLE ON ELITE MODELS OF THE PILOT AND IS FAULTY, IT IS DANGEROUS AND NEEDS A FULL REVIEW. AS SOMEONE WHO WAS ALSO IMPACTED BY THE SATURN IGNITION SWITCH INCIDENT THIS SEEMS VERY SIMILAR. | Crash: No Fire: No | 18,750 |
| Sep 2020 | ELECTRICAL SYSTEM | FAILURE TO START. MY CAR WAS LOCATED IN MY DRIVEWAY. AS SOON AS I PUSHED THE START BUTTON THE CAR COMPLETELY SHUT OFF NO POWER TO ANY PART. NO LIGHTS WERE WORKING, NOTHING, COULDN'T EVEN LOCK IT WITH KEY FOB. THE CAR WAS COMPLETELY DEAD. WITH ONLY 17K MILE ON A ALMOST 3 YEAR OLD CAR THIS SHOULD NOT BE HAPPENING. AFTER I FEW MINUTES, CHECKING THE BATTERY, AND MANY ATTEMPTS TO START, IT EVENTUALLY STARTED WITH A SPUTTER AND THE GAUGES JUMPING. | Crash: No Fire: No | 17,000 |
| Aug 2020 | ELECTRICAL SYSTEM | VEHICLE IS NOT STARTING ON FIRST ATTEMPT. SEVERAL TIMES THE PUSH START BUTTON NEEDS TO BE PRESSED BEFORE IT DOES. | Crash: No Fire: No | 25,000 |
| Jul 2020 | STRUCTURE | HONDA IS SAYING THE POOR PAINT FINISH ON TAILGATE IS NOT DEFECTIVE MATERIAL OR WORKMANSHIP NOT COVERED UNDER WARRANTY PAINT FINISH HAS TWO SPOTS WHERE PAINT IS LIGHTER AND CLEAR COAT IN PROXIMITY HAS FAILED CAUSING PAINT BUBBLED AND CHIPPED. NORMAL DRIVING, NO DAMAGE. | Crash: No Fire: No | Unknown |
| Jun 2020 | VEHICLE SPEED CONTROL,ENGINE | CAR STARTS TO STALL WHEN ACCELERATING AND WHEN I LET GO OF THE ACCELERATION PEDAL. *TR | Crash: No Fire: No | 25,000 |
| May 2020 | VEHICLE SPEED CONTROL | HONDA PILOT ADAPTIVE SPEED CONTROL (ACC) WORKS WELL ON FREEWAY FOLLOWING ANOTHER VEHICLE AND MAINTAINING A SAFE DISTANCE UNTIL THE CAR AHEAD SLOWS TO APPROX 22 MPH WHEN THE ACC BRAKING FEATURE STOPS WORKING AND THE HONDA PILOT CONTINUES COASTING CREATING A HAZARDOUS SITUATION AND POTENTIAL TO RAM THE CAR AHEAD. THIS FEATURE IS CORRECTED WITH A LOW SPEED FOLLOW FEATURE IN OTHER HONDA AND LATER HONDA PILOT MODELS, AND SHOULD BE RETROACTIVELY ADDED TO THE 2018 HONDA PILOT TO PREVENT REAR ENDING THE CAR AHEAD. *TR | Crash: No Fire: No | 5,050 |
| May 2020 | ELECTRICAL SYSTEM | I HAVE A 2018 HONDA PILOT EX 2WD, VIN NUMBER [XXX] WITH 57,100 MILES THAT I PURCHASED FROM EARNHARDT HONDA AVONDALE, AZ ON FEB 13, 2018. ON MARCH 1, 2020 AT 0830 MY FAMILY OF 6 AND I WERE SEATED IN OUR CAR IN OUR GARAGE PREPARING TO LEAVE TO GO TO CHURCH. AS I PUSHED THE START BUTTON WE WERE ALL SHOCKED AS WE HEARD A LOUD BANG AND SAW SMOKE SPEWING FROM UNDERNEATH THE CAR HOOD. I QUICKLY INSTRUCTED MY FAMILY TO GET OUT OF THE CAR AND MOVE TO SAFETY. I THEN OPENED THE HOOD TO INSPECT WHAT HAPPENED. AFTER REMOVING THE PLASTIC COVER FROM THE BATTERY I FOUND OUT THAT THE BATTERY WAS CRACKED AND LEAKING FLUID. THE EXPLOSION WAS SO POWERFUL THAT IT CRACKED THE BATTERY AND THE BATTERY HOLDER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: No Fire: No | 57,100 |
| Mar 2020 | ELECTRICAL SYSTEM | THE CAR LOCKS ITSELF WHILE THE KEY FOB IS INSIDE THE CAR AFTER THE DRIVER CLOSES THE DOOR FROM THE OUTSIDE. THE KEY IS NOW LOCKED INSIDE THE CAR. | Crash: No Fire: No | 28,000 |
| Mar 2020 | ELECTRICAL SYSTEM | THE PUSH BUTTON START FEATURE WILL NOT START THE VEHICLE. NO ERROR MESSAGES ARE DISPLAYED. 4 TO 7 REPEATED ATTEMPTS MUST BE MADE IN ORDER TO START THE VEHICLE. | Crash: No Fire: No | 28,300 |
| Mar 2020 | ENGINE | THE VEHICLE WOULD "STALL OUT" AT A STOP LIGHT OR STOP SIGN WHEN I WAS IN "AUTO IDLE-STOP" AND PRESSED ON THE GAS. I FIRST NOTICED THAT THE AUTO IDLE-STOP WAS HESITATING WHEN IT WOULD START UP. I ALSO NOTICED THAT THE RADIO WOULD "CUT OUT". AFTER THAT, THE VEHICLE WOULD JUST STALL OUT AND I WOULD HAVE TO PUSH PARK, PUT MY FOOT ON THE BRAKE AND THEN PUSH START. THIS HAS HAPPENED SEVERAL TIMES. | Crash: No Fire: No | 8,000 |
| Feb 2020 | VEHICLE SPEED CONTROL | HONDA PILOT 2018 WITH 20,555 MILES HAS A DIGITAL DISPLAY. CAR WAS ON ADAPTIVE CRUISE. WEATHER WAS FINE. MY SPEED WAS APPROXIMATELY 61MPH WHEN THE SPEED LIMIT CHANGED TO 65MPH AS HWY BECAME I73. I USED + ACCELERATION BUTTON ON RIGHT HAND COLUMN 4 TOUCHES TO INCREASE SPEED 1 MPH PER TOUCH TO 65MPH. CAR BEGAN TO RAPIDLY ACCELERATED TO 79MPH (LAST DIGITAL SPEED I SAW) AND I?M SURE HIGHER AS I TRIED TO GAIN CONTROL. . MY FOOT HAD BEEN OFF PEDAL WHILE CRUISE WAS ON SO I LOOKED AND TOUCHED THE GAS PEDDLE WITH MY RIGHT FOOT TO SEE WHAT WAS HAPPENING. PEDAL WAS DEPRESSED. AT THIS POINT I BELIEVE I TURNED OFF ADAPTIVE CRUISE BY THE MAIN BUTTON ON RIGHT HAND COLUMN BUT CAR CONTINUED TO ACCELERATE. I PUSHED THE DE ACCELERATION BUTTON - MANY TIMES AND CAR BEGAN TO SLOW DOWN UNCONTROLLABLY FAST REALIZING THIS I THEN PRESSED BRAKE PEDAL HARD AND THAT BROKE THE CONTROL OF THE ADAPTIVE CRUISE AND I WAS ABLE TO GET THE CAR TO THE SHOULDER OF THE ROAD. HAD CAR TOWED TO DEALERSHIP. CROWN HONDA IN GREENSBORO SAID NO CODE WAS STORED FOR THE INCIDENT | Crash: No Fire: No | Unknown |
| Feb 2020 | POWER TRAIN | FIRST WHEN I BOUGHT THE VEHICLE NEW AFTER ONE MONTH A MESSAGE POPPED UP SAYING 'TRANSMISSION PROBLEM' ON THE DASHBOARD AND THE CAR ONLY HAD 2,000 MILES ON IT. I TOOK THE CAR TO HONDA DEALER. THEY DIDN'T DO ANYTHING AND SAID DON'T KNOW WHAT HAPPED AND THEY WERE ABLE TO REMOVE THE MESSAGE WITHOUT DOING ANY REPAIR. NOW THE 2018 HONDA PILOT HAS 24,000 MILES ON IT , THE VEHICLE JERKS AND I FELT THE TRANSMISSION FLARED AND HARD SHIFT IN GEAR 2ND TO 3RD. IT DOES NOT FEEL SAFE TO DRIVE THE CAR. IT KEEPS ON JERKING WHEN YOU ARE DRIVING AT 30 MILES OF HOUR. | Crash: No Fire: No | 24,000 |
| Jan 2020 | WHEELS | VEHICLE CAME EQUIPPED WITH CONTINENTAL CROSS CONTACT LX SPORT TIRES. I HAVE DRIVEN CAR SINCE OCT 2018. TIRES WERE IMMEDIATELY LOSING AIR.. THEY HAVE BEEN FILLED SEVERAL TIMES WITH AIR. NOW THE 4 TIRES ARE SPLITTING EVERYWHERE THERE WAS A SEAM. 20000 MILES AND ROTATED AS REQUIRED AT HONDA DEALERSHIP. JUST NOTICED. NO IDEA WHEN IT ACTUALLY STARTED | Crash: No Fire: No | 20,000 |
| Jan 2020 | VISIBILITY/WIPER | AFTER ONLY A FEW MONTHS OF OWNERSHIP AND ROUGHLY 6,500 MILES MY WINDSHIELD HAS TWO LARGE CRACKS IN IT FROM ROCKS HITTING IT. IT JUST SEEMS A BIT RIDICULOUS THAT THESE WINDSHIELDS ARE SO SUSCEPTIBLE TO DAMAGE IN SUCH A SMALL AMOUNT OF TIME. | Crash: No Fire: No | 6,500 |
| Nov 2019 | POWER TRAIN | ON 11/2/19, WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE SHOWED THE MESSAGE "TRANSMISSION PROBLEM" ON THE DASHBOARD. AFTER THIS MESSAGE WAS DISPLAYED, THE VEHICLE WOULD ONLY STAY IN FIRST GEAR. I WAS ABLE TO SAFELY PARK THE VEHICLE IN A PARKING LOT. THE VEHICLE WAS JUST UNDER 16 MONTHS OLD AND HAD APPROXIMATELY 20,000 MILES ON IT. AFTER TURNING THE VEHICLE OFF AND THEN BACK ON, I WAS ABLE TO CHANGE THE GEARS ONCE AGAIN. I IMMEDIATELY CALLED HONDA ROADSIDE ASSISTANCE TO HAVE THE VEHICLE TOWED TO THE NEAREST HONDA DEALERSHIP, WHICH WAS OURISMAN HONDA IN TYSON'S CORNER VIRGINIA. I RECEIVED A CALL FROM A SERVICE ADVISOR AT OURISMAN HONDA ON 11/4/19. HE REFUSED TO ACKNOWLEDGE THAT THERE WAS A PROBLEM WITH THE TRANSMISSION AND NO REPAIR WAS MADE. WHEN I TOLD HIM WHAT HAPPENED, THE SERVICE ADVISOR STATED THAT IT IS LIKELY THAT THE VEHICLE EXPERIENCED A "COMPUTER GLITCH" AND THAT SIMPLY RESTARTING THE VEHICLE WOULD FIX THE PROBLEM IF IT HAPPENED IN THE FUTURE. I TOLD HIM THAT IT IS A SERIOUS SAFETY ISSUE TO HAVE TO RESTART A VEHICLE WHILE DRIVING. THE TRANSMISSION OFTEN EXHIBITS A "STICKY CLUTCH", DELAYED GEAR SHIFTING (SOMETIMES AS MUCH AS 2 SECONDS OF DELAY BEFORE THE GEAR IS SHIFTED), AND OFTEN TIMES A "CLUNK" IS HEARD WHEN THE GEAR IS CHANGED. THE PROBLEM USUALLY OCCURS IN EARLY GEARS (3RD, 4TH, AND 5TH GEAR) WHEN I LIFT MY FOOT OFF THE ACCELERATOR AT APPROXIMATELY THE TIME THE TRANSMISSION IS READY TO SHIFT TO THE NEXT HIGHEST GEAR. | Crash: No Fire: No | 20,000 |
| Oct 2019 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2018 HONDA PILOT. THE CONTACT STATED THAT ALL THE WINDOWS ROLLED DOWN WHEN THE UNLOCK BUTTON ON THE KEY FOB WAS TOUCHED WHILE IN THE CONTACT'S POCKET. THE FAILURE RECURRED FOUR TIMES. THE CONTACT CALLED AUTONATION HONDA AT 303-578-6112 (LOCATED AT 2999 WEST 104TH AVENUE, WESTMINSTER, CO 80234) AND WAS INFORMED THAT THE FAILURE WAS DUE TO A DESIGN FLAW FOR WHICH THERE WAS NO REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT NOTHING COULD BE DONE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 4,500. THE VIN WAS UNKNOWN. | Crash: No Fire: No | 4,500 |
| Oct 2019 | POWER TRAIN | TL* THE CONTACT OWNS A 2018 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE JERKED, LUNGED, AND LOST POWER WHILE DRIVING 45 MPH. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED TO RESUME NORMAL OPERATION. DCH HONDA OF TEMECULA (26755 YNEZ RD, TEMECULA, CA 92591, (951) 268-9197) WAS CONTACTED AND SCHEDULED A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. THE VIN WAS UNKNOWN. | Crash: No Fire: No | 31,000 |
| Sep 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | THE NAVIGATION SCREEN OF THE VEHICLE BLACKS OUT INTERMITTENTLY AND WITHOUT WARNING WHEN I TURN ON THE VEHICLE. I HAVE CALLED THE NEAREST DEALER AT LEAST 3 TIMES OVER THE PAST 3 MONTHS AND THEY KEEP TELLING ME THAT HONDA IS SUPPOSEDLY WORKING ON THE ISSUE- BUT NOTHING SO FAR. SOMETIMES THE PROBLEM CLEARS WHEN I TURN OFF THE ENGINE AND RESTART BUT I NEVER KNOW WHEN IT IS GOING TO WORK OR NOT. CONTACTED HONDA CUSTOMER SERVICE- NO SATISFACTION. | Crash: No Fire: No | 15,000 |
| Sep 2019 | UNKNOWN OR OTHER,SERVICE BRAKES | WE'VE HAD OUR PILOT FOR 8 OR 9 MONTHS AND WE'VE ALREADY HAD TO HAVE THE HOME LINK BUTTON REPLACED, THE ALIGNMENT DONE TWICE AND NOW THE MASTER CYLINDER IS FAILING. WE ARE TAKING IT IN TODAY TO HAVE THE MASTER CYLINDER REPLACED. IT WAS NOT PROPERLY PRESSURIZING THE BRAKE LINES AND WAS CAUSING A WOBBLING IN THE BRAKES AT HIGHER SPEEDS. THE DEALERSHIP HAS BEEN A REAL PAIN TO WORK WITH AND DID NOT DIAGNOSE THE ISSUE UNTIL MONTHS LATER WHEN IT HAPPENED ON A RIDGELINE. LAST HONDA I'LL EVER BUY. | Crash: No Fire: No | 14,055 |
| Aug 2019 | VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC),SERVICE BRAKES | LANE KEEP ASSIST WILL TRIGGER MULTIPLE TIMES ON TWO LANE ROADS. IT WILL ACTIVATE WITH THE "BRAKE" MESSAGE IN THE CLUSTER. THE SYSTEM IS TOTALLY UNUSABLE AND UNSAFE. IT HAS BEEN INTO THE DEALERSHIP MULTIPLE TIMES WITH A NO PROBLEM FOUND ANSWER. DURING A ONE AND A HALF OR TWO HOUR DRIVE THE SYSTEM WILL TRIGGER FIFTEEN TIMES OR MORE. AVERAGE SPEED IS ABOUT 50 TO 55 MILES PER HOUR. IT HAPPENS ON STRAIGHT OR CURVED ROADWAYS. CLEAR WEATHER AND IN THE SUN OR SHADE. | Crash: No Fire: No | 13,643 |