Complaint volume
421 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
421 consumer-submitted complaints on record for the 2018 Honda Pilot, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
421 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine, fuel system, gasoline, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 9 crash reports, 2 fire reports, 8 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 104 complaints, with an average reported failure mileage of 57,848 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
421 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2022 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | When the idle stop feature is active the vehicle can stop, ceasing all functions, including steering and engine. The entire electrical system does not function, and the vehicle cannot be restarted. In order to restart the vehicle you are required to jumpstart the vehicle. This issue was not common during early ownership of vehicle, but has become more frequent with age. This is a safety issue as the vehicle can become inoperable in busy intersections. | Crash: No Fire: No | Unknown |
| Dec 2022 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | When stopping at a traffic light the engine auto stop/start engages, but then the engine will not power back on when I release the brake. I have to completely restart the engine, causing a safety concern with other vehicles behind me. This has been ongoing for the last 6 months or so, and it seems to be getting worse. Sometimes the car will turn off mid intersection and we will be stuck there for 10-30 seconds while I try to get the car back on and going again. It is a very dangerous hazard and Honda denies there being an issue. After reading online it seems that many people are having a similar problem. | Crash: No Fire: No | Unknown |
| Dec 2022 | ELECTRICAL SYSTEM,ENGINE | When stopping at a traffic light the engine auto stop/start engages, but then the engine will not power back on when I release the brake. I have to completely restart the engine, causing a safety concern with other vehicles behind me. This just started in December 2022 and seems to occur daily. | Crash: No Fire: No | Unknown |
| Dec 2022 | UNKNOWN OR OTHER | I have, on several occasions, been driving my vehicle and when I stop and try to start again the engine fails to start again. This most recently happened when I got off the highway and had to stop suddenly and then had difficulty getting my car started back up in almost the middle of the intersection. This could have ended up being a really dangerous situation. This has occurred now several times. I brought my car in because I was concerned about it and they just told me that I would need to replace the battery. The battery worked fine except for this, so I am unsure why they aren't helping us understand this all better. They did confirm the issue was happening and said that they have seen it a lot. Lots of warning lots would pop on and back off when this happened. | Crash: No Fire: No | Unknown |
| Dec 2022 | UNKNOWN OR OTHER | Upon stopping for a red light, the car turned off the engine and is supposed to restart when the brake is released. However my car stalled out and wouldn't auto start. After 20 seconds it then prompted to restart the car. This was on a busy road and I was lucky no one rear-ended me or got into an accident themselves while trying to avoid my car that should have been moving with traffic but was just sitting idle at a green light. I called the Honda dealership and they weren't alarmed by this or even interested in looking at the car. The told me to select the "disable auto stop" when starting the car so the engine won't idle. This is OK as a short-term solution but remembering this every time we start the car isn't a sufficient solution. On instances when I forgot, the car stalls out, and now occurs at least once a week. I'm now resorted to adding a post-it note to remind myself (and anyone else that uses me car) to turn the auto stop off. This isn't practical solution for a defective, default feature that Honda added to their cars. There needs to be a permanent override for this unnecessary feature that compromises safety, not only for the vehicle occupants but for those trying to avoid the stalled vehicle. | Crash: No Fire: No | Unknown |
| Dec 2022 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | Today my 2018 Pilot EX-L suddenly started displaying these warnings: - Trailer Stability Assist (TSA) Problem - Hill Start Assist Problem - Vehicle Stability Assist (VSA) Problem - Power Steering System (EPS) Problem Looking at Honda Pilot Forums, it seems like it is a very common problem and has to do with Fuel Injectors as described by: https://static.nhtsa.gov/odi/tsbs/2021/MC-10187289-0001.pdf Many people have complained of this issue, here is one such blog of many many more: https://www.piloteers.org/threads/multiple-warning-lights.127665/ This should be a recall and not just an extension of warranty which shifts the burden of proof to the consumer. Please help Honda honor this warranty for my 4 year old pilot with only 47,463 miles on it. | Crash: No Fire: No | Unknown |
| Nov 2022 | ENGINE | On 8/15/22 I was driving my honda pilot. I came to a stop and when I proceeded to accelerate the car got stuck in low gear and would not pick up speed. It made a strange sound and I could feel a hard bang and it kept getting stuck in low gear. I took the car to the dealer immediately and was told the 5th gear pressure switch had failed. The transmission has a 60000 mile warranty but I was told this part was not under warranty since even though it controls the transmission it is not part of it. This is a very dangerous situation because if I was trying to accelerate to go on a freeway the car would not have been able to pick up speed and I could have been in an accident. Honda has not helped me at all even though I filed a complaint with them and they only offered me a $300 voucher instead of covering a known defect in their vehicle. I feel this car should be recalled for this defect. | Crash: No Fire: No | Unknown |
| Nov 2022 | ENGINE | Problem with start-stop system. Engine shuts off when vehicle is stopped but engine does not restart at times. Dealership could not find a problem and said they’ve never heard of it happening to anyone else, BUT a simple online search shows that it is a problem and NHTSA has an open investigation. VERY DANGEROUS when the vehicle doesn’t restart at a stop light or in stop and go traffic. Honda needs to step up and rectify immediately! | Crash: No Fire: No | Unknown |
| Nov 2022 | ELECTRICAL SYSTEM | Numerous restart issues when car in in idle mode stopped at a traffic light or stop sign. Car does not idle but completely powers off. I'm required to place car into "park", turn on power, shift to drive in order to accelerate | Crash: No Fire: No | Unknown |
| Nov 2022 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE | On at least three occasions after being stopped at a light the engine suddenly died (not simply auto idle stop). After putting in park and shutting off ignition (button start) and waiting some time the vehicle could be restarted. Battery is good. Fuel is good. Injectors already replaced. Dangerous as vehicle may be unexpectedly on powered while in traffic | Crash: No Fire: No | Unknown |
| Nov 2022 | ELECTRICAL SYSTEM,ENGINE | Car does not turn on after stopping at a red light with auto start/off on. Turns on after being jump started. Also windows automatically come down without pressing any buttons after opening or turning off car. Dealer reports no issues. Battery has been changed with no solution. Car is inoperable with concern for pedestrian safety and personal safety. | Crash: No Fire: No | Unknown |
| Nov 2022 | ENGINE | Car won’t start after auto stop engages at red lights. I was on a busy road at a red light when my car wouldn’t restart. I had to sit a few embarrassing minutes (felt longer) turning the car off and on until it finally restarted. I noticed the issue occurred a few months ago as well, but because it only happened once I wasn’t concerned. This time was on a very busy road with cars coming 45mph towards me. Since the first incident, I did notice when it auto starts 9/10 times it turns my radio off and my cabin lights cut on then off (as if I’m starting the whole car again). Sometimes it will flash lights on the dash as well but I cannot recall which ones (I know battery is one). I try to remember to turn the feature off every time I get in my car, because you can’t turn it off and leave it off. | Crash: No Fire: No | Unknown |
| Nov 2022 | POWER TRAIN,ELECTRICAL SYSTEM,ENGINE | I was stopped at a red light, the engine cycled down because of the environmentally friendly option. My foot was on the break. The transmission shifted to neutral and turned orange. I could not get it to shift back to Drive. I had to turn the car off and restart it. At that point I was able to put it in drive and move the car. This was very dangerous because I was on a busy highway and could have been rear ended by a driver not noticing the car was stopped and off. | Crash: No Fire: No | Unknown |
| Oct 2022 | ENGINE | I was driving on a city street, during traffic I came to a complete stop and the car turned off the engine automatically by the idle-stop feature. When traffic was moving, I lifted my foot off the brake pedal expecting the engine turn back on and move forward but the engine never started and I tried to start the engine manually stepping on the brake and press the Engine Start button but in didn't work either, all the while I could have easily gotten rear-ended by driver behind me. Luckily other drivers were paying attention but nonetheless I was pressure to move my car. After struggling for 5 minutes, I finally manage to restart the engine again. I am the original owner and service my car at the dealer and the car only have 39160 miles on it. This problem happened before but is happening more often now, which is causing more safety concerns for me. | Crash: No Fire: No | Unknown |
| Oct 2022 | UNKNOWN OR OTHER,ENGINE | At 50,000 miles the car started to make a clanking noise. The car was checked no issued were found. at 60,000 oil change was preformed vehicle was checked no issued were found. At 63,000 the following lights came on at once: check engine, TSA, Hill start problem. Took the car again to get checked and now they have stated the car needs a new engine no lights had previously came on. | Crash: No Fire: No | Unknown |
| Oct 2022 | FUEL/PROPULSION SYSTEM | My 2018 Pilot has started to stall when the auto start-stop is engaged. It has happened 3 times at busy intersections creating a dangerous situation. It doesn't look like this issue has been recalled, but I have seen hundreds of posts regarding the same issue. | Crash: No Fire: No | Unknown |
| Oct 2022 | ELECTRICAL SYSTEM | Auto engine on/off option- when on and at a stop the whole vehicle shuts down I have to hold brakes down press engine on/off to correctly shut it down the start the vehicle | Crash: No Fire: No | Unknown |
| Oct 2022 | ENGINE,FUEL/PROPULSION SYSTEM | The auto off/on is dangerous. Multiple time the car does not turn back on and everything turns off. A few times the car started to roll backwards, when on a hill and I took my foot of the break. The car didn't start, I had to reapply the break and push the start button again. | Crash: No Fire: No | Unknown |
| Oct 2022 | ENGINE | The contact owns a 2018 Honda Pilot. The contact stated while at a stop light and attempting to accelerate the vehicle stalled with an unknown warning light illuminated. The contact stated that he was able to restart the vehicle and the vehicle operated normally. The vehicle was taken to the dealer for another issue and the contact inquired about the failure. The contact was informed that the idle Start/Stop system sensor might need to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated there was a Technical Service Bulletin for the failure however, the vehicle was not included. The failure mileage was 60,000. | Crash: No Fire: No | 60,000 |
| Oct 2022 | ELECTRICAL SYSTEM,ENGINE | The vehicle routinely shuts off at intersections and is unable to restart. This often causes traffic to back up behind the vehicle and vehicles around us having to make sudden stops. This occurs during normal driving conditions about 3 times/month. It seems to be attributed to the automatic shut-off feature but does not restart as it should when operating properly. | Crash: No Fire: No | Unknown |
| Sep 2022 | ENGINE | On September 27, 2022 the vehicle start/stop failed at Georgetown Texas highway 195/I35 overpass stop light. When the light changed the vehicle started to move forward then stalled in the left lane. I engaged the emergency flashers, stopped the vehicle, put it in park and proceeded to restart the vehicle. During this event, there were several near misses including a gravel truck. I believe a review of service orders will conclude the vehicle’s engine start/stop feature has been problematic for a few years. | Crash: No Fire: No | Unknown |
| Sep 2022 | ENGINE | The engine stop feature did not allow the car to restart at multiple stops. I was not able to immediately restart the car. It did restart after some time. This was concerning, since I was stuck on the middle of an intersection. There are no problems if we immediately disable this feature when starting the car. | Crash: No Fire: No | Unknown |
| Sep 2022 | UNKNOWN OR OTHER | Unknown component or system malfunction. There is sometimes a delay in acceleration when I press on the gas. Most of the time it's when I'm accelerating from a stop but can happen at any time. Once I press the gas and the car doesn't accelerate for about 2or 3 second I'll then have a surge of acceleration. This is very dangerous when I'm trying to pull out in to traffic or turn at a light as I end up dead stopped with oncoming traffic. I did take my SUV to be seen at a dealership but they could not reproduce the problem, someone needs to drive the car longer than 10 min to try and reproduce issue. Stop and go traffic is the best way to try and reproduce this issue. This issue began soon after purchasing in 2019 | Crash: No Fire: No | Unknown |
| Sep 2022 | POWER TRAIN | Vehicle will randomly stall after the auto stop-start has kicked in. Car starts then stalls immediately in the middle of an intersection. Shift selector would switch to neutral when this happened requiring the driver to shift into drive even further delaying the ability to get out of traffic. Have since had to replace the shifter switch (PRNDL) to the tune of $750 and have the same random problem. My wife wants to get rid of this car as she afraid to drive it. | Crash: No Fire: No | Unknown |
| Sep 2022 | UNKNOWN OR OTHER | The auto stop and start has almost caused multiple accidents. When I remove my foot from the break the vehicle will not always start. Sometimes it dies and I must restart it and sometimes the vehicle rolls backwards before it starts. | Crash: No Fire: No | Unknown |