Complaint volume
909 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Honda Odyssey Complaints
909 consumer-submitted complaints on record for the 2018 Honda Odyssey, grouped by component category.
909 Total complaints
13 Crash reports
3 Fire reports
16 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, electrical system, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 13 crash reports, 3 fire reports, 16 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 243 complaints, with an average reported failure mileage of 37,613 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, electrical system, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Honda Odyssey?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Honda Odyssey
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Honda Odyssey complaints?
13 Crash
3 Fire
16 Injury
1 Fatality
20 Towed
7 Medical attention
What are the most common 2018 Honda Odyssey complaint categories?
ENGINE 87
ELECTRICAL SYSTEM 84
POWER TRAIN 80
FORWARD COLLISION AVOIDANCE,LANE DEPARTURE 60
UNKNOWN OR OTHER 60
STRUCTURE 56
FUEL/PROPULSION SYSTEM 32
FORWARD COLLISION AVOIDANCE 30
ELECTRICAL SYSTEM,STRUCTURE 22
FUEL SYSTEM, GASOLINE 21
909 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2019 | ELECTRICAL SYSTEM | MY 2018 HONDA ODYSSEY HAS ONLY 3295 MILES , I AM GETTING MESSAGE ON DISPLAY ANTI THEFT SYSTEM LOST POWER . THE MESSAGE DISPLAYED 4 TIMES IN LAST THREE MONTHS. SOMETIMES IT IS SCARED TO DRIVE THE VAN. | Crash: No Fire: No | 3,295 |
| Aug 2019 | UNKNOWN OR OTHER | WHEN I SLOWED TO A STOP, THE CAR SUDDENLY DIED IN THE MIDDLE OF THE STREET AND WENT INTO PARK. THE AIR CONDITIONER CONTINUED TO RUN, WE COULD NOT GET IT OUT OF PARK. MY CONCERN IS THAT THE DEALER SAYS THIS HAS NEVER HAPPENED BEFORE. I'M HEARING FROM MANY SOURCES THAT THIS HAS HAPPENED TO THEM - EVEN WHILE MOVING. THEY CAN'T SEEM TO FIND OUT WHAT'S WRONG, BUT I'M CONCERNED THAT IT'S SOMETHING MAJOR. IT MAY ALSO BE DANGEROUS IF THIS HAPPENS WHILE I'M DRIVING, AND I GUESS I DON'T TRUST THE DEALER. I'M JUST NOTIFYING YOU TO MAKE A RECORD OF THIS IN CASE THIS TURNS OUT TO BE SOMETHING MORE THAN JUST A QUICK FIX.. | Crash: No Fire: No | 30,000 |
| Aug 2019 | POWER TRAIN | WHEN DECELERATING AT THE SPEED AROUND OF 25 MAKES A LOUD KNOCKING SOUND AND SHIPS A RADICALLY | Crash: No Fire: No | 28,000 |
| Aug 2019 | STRUCTURE | THE ELECTRICAL SLIDING DOOR IS OPENING ON ITS OWN AT NIGHT. I WAS NOT SURE IF THIS WAS RECALLED ON THIS VEHICLE. I COULD NOT FIND IT. WE ALSO HAD A 2007 HONDA ODYSSEY THAT THE SLIDERS HAD THE SAME ISSUE AND WAS RECALLED. I BELIEVE THIS IS RECALLED FOR DOORS OPENING WHILE DRIVING. IT HAD HAPPENED PREVIOUSLY BEFORE HAPPENING LAST NIGHT. | Crash: No Fire: No | 15,000 |
| Aug 2019 | ELECTRONIC STABILITY CONTROL (ESC) | I HAVE BEEN INCREASINGLY CONCERNED WITH THE AUTOMATIC BRAKE FEATURE, WHICH ACTIVATES AT TIMES IN A SURPRISE. IT IS TOO "TOUCHY" IN SLOW CITY TRAFFIC, AND I AM AFRAID THAT I CAN GET REAR-ENDED IF/WHEN IT ACTIVATES. NOTHING HAS HAPPENED YET. THE WORST PROBLEM IS WHEN TRAVELING ON A TWO-LANE HIGHWAY WITH SPEED LIMITS IN THE RANGE OF 45-55 MPH. WHEN THE ROAD IS TURNING TO THE RIGHT, THE SENSOR WILL PICK UP ONCOMING TRAFFIC (BECAUSE IT SEES THE ONCOMING CAR AS IN MY LINE OF TRAVEL) AND PUT ON THE BRAKE. THIS IS VERY UNSAFE, AND I ALMOST LOST CONTROL ON ONE OCCASION. I HAVE SINCE LEARNED I CAN TURN THIS FEATURE OFF, BUT IT REACTIVATES EVERY TIME THE CAR IS RESTARTED. THUS I HAVE TO REMEMBER ALWAYS TO TURN OFF THE FEATURE WHEN I RESTART THE CAR. THIS IS ANNOYING, AND CAN STILL LEAD TO A PROBLEM IF I FORGET TO TURN IT OFF. THE MOST FRIGHTENING EXPERIENCE WAS ON/ABOUT AUGUST 7, 2019. I WAS TRAVELING SOUTH ON U.S. 31 ABOUT 15 MILES SOUTH OF CHARLEVOIX, MI. THE HIGHWAY CURVED TO THE RIGHT, AND SUDDENLY THE AUTOMATIC BRAKE DEPLOYED AS AN ONCOMING CAR APPROACHED. MY SPEED WAS ~55MPH (THE SPEED LIMIT) AND I BELIEVE THE ONCOMING CAR WAS DOING THE SAME. THE SUDDEN ACTION OF THE AUTOMATIC BRAKE FEATURE REALLY SURPRISED ME, AND I WAS FORTUNATE TO MAINTAIN CONTROL OF THE CAR. THIS SO-CALLED SAFETY FEATURE IS MORE HELP THAN I NEED. PLEASE TELL CAR COMPANIES NOT TO ADD THIS FEATURE. IF THEY FEEL THEY MUST DO IT, PLEASE REQUIRE A PERMANENT SHUT-OFF FEATURE | Crash: No Fire: No | 19,000 |
| Aug 2019 | UNKNOWN OR OTHER | ON AUGUST 28,2019 MY VAN HAD BEEN PARKED IN THE GARAGE ALL MORNING UNTIL I DECIDED TO GO PICK UP LUNCH. I DROVE ABOUT 10 MINS TO THE RESTAURANT, PARKED FOR AROUND FIVE MINS, THEN GOT BACK IN CAR TO DRIVE HOME. ABOUT FIVE MINS INTO THE DRIVE HOME I HEARD WHAT SOUNDED LIKE A BOMB GOING OFF AND THEN A SCATTERING SOUND. I WAS SHOCKED BC THERE WAS NO CARS BEHIND ME ON THE ROAD AND ONLY ONE SMALL SEDAN TRAVELING ABOUT TWO CAR LENGTHS IN FRONT OF ME. I HAD BEEN WATCHING CLOSELY TO THE BACK OF THE SEDAN BC IT HAPPENED TO BE A FRIENDS AND WE WERE TALKING ON THE PHONE TOGETHER. AND NO POINT DID ANYTHING FLING UP FROM THE ROAD AND THERE WERE NO TREES, BRIDGES, OR ANYTHING ABOVE THE ROAD. SHE COULD HERE THE NOISE FROM HER CAR AS WELL AND WE BOTH WERE LIKE OMG WHAT WAS THAT SOUND, AND THEN A SECOND TIME THE BOMB LIKE SOUND HAPPENED. ABOUT TWO MINS LATER I PULLED BACK INTO MY GARAGE AND BEGAN INSPECTING MY CAR AND THAT WHEN I REALIZED IT WAS MY SUN ROOF. MY SUN ROOF EXPLODED OUT OF NO WHERE. I LIVE IN SOUTHEAST LOUISIANA AND ON THIS DAY WE WERE UNDER YET ANOTHER HEAT ADVISORY. AT THE TIME OF THE INCIDENT AROUND 12:53PM IT WAS CLEAR SUNNY SKIES AND 95 DEGREES OUTSIDE WITH A HEAT INDEX OF 115. THE ACHING A/C WAS SET TO 71 INSIDE OF MY VEHICLE. THE INTERIOR COVER TO SUNROOF WAS CLOSED THANKFULLY BECAUSE OTHERWISE THINGS COULD HAVE BEEN WORSE WITH GLASS FLYING AND FALLING EVERYWHERE. | Crash: No Fire: No | 14,000 |
| Aug 2019 | ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER | THE VEHICLE COMPLETELY SHUTS DOWN AND OFF INTERMITTENTLY WHEN THE AUTO IDLE STOP FUNCTION IS ENGAGED. THIS HAPPENS WHEN WE ARE IN TRAFFIC ON A HIGHWAY AND STREETS OR AT STOP SIGNS AND STOPPING BRIEFLY AND AND THE VEHICLE GOES INTO PARK AND MUST BE RE-STARTED BY PRESSING THE "ON/OFF" BUTTON. IT IS VERY SCARY AND DANGEROUS. ALSO I GET AN ERROR MESSAGE SAYING THE VEHICLE'S "HEATED SEAT SYSTEM PROBLEM". SECONDLY THE VEHICLES COLLISION WARNING COMES ON WHEN THERE IS NOTHING AROUND AND SAYS THE PASSENGER SIDE SLIDING DOOR IS OPEN WHEN IT IS NOT. | Crash: No Fire: No | 22,000 |
| Aug 2019 | ELECTRICAL SYSTEM,SEATS,ELECTRONIC STABILITY CONTROL (ESC) | WHEN I GOT INTO THE CAR, I HAD JUST STARTED THE CAR UP AND THERE WERE WARNING LIGHTS FOR THE BLIND SPOT INFORMATION SYSTEM NOT WORKING; OTHER THINGS THAT WEREN'T WORKING WERE THE HEATED SEATS OR THE REAR CLIMATE CONTROLS. LATER THAT DAY, THE BACKUP CAMERA SCREEN WAS BLACK. THIS IS UNACCEPTABLE FOR MY 2018 TOURING THAT IS ALMOST 50K! | Crash: No Fire: No | 9,521 |
| Aug 2019 | ELECTRICAL SYSTEM | CABIN WATCH SCREEN GOES BLACK AND SHOWS ERROR "CAMERA SYSTEM PROBLEM IMAGE CANNOT BE DISPLAYED". THIS OCCURS WHILE IN USE TRAVELING. CONTINUES TO HAPPEN INTERMITTENTLY. | Crash: No Fire: No | 13,000 |
| Aug 2019 | VEHICLE SPEED CONTROL | I WAS DRIVING THE CAR AT 40 MILES PER HOUR ON A BACK ROAD WITHOUT CRUISE CONTROL ENGAGED. THE ROAD WAS ONE LANE EACH DIRECTION, FULLY MARKED WITH LINES, AND GENTLE ROLLING HILLS. IN A ABOUT MILE LONG STRAIGHT STRETCH I CAME UPON A CYCLIST USING THE CENTER OF MY LANE AND CLIMBING ONE OF THE HILLS. I COASTED A LITTLE BIT SLOWER AND THEN MOVED FULLY INTO THE ONCOMING LANE TO GIVE THE CYCLIST PLENTY OF ROOM. AT THIS SAME TIME A CAR POPPED OVER THE FURTHEST VISIBLE HILL A LITTLE LESS THAN MILE AWAY. AT THIS MOMENT THE CAR STOPPED TAKING ACCELERATOR INPUT. I WAS GOING UP A HILL NEXT TO A CYCLIST AND LOSING SPEED RAPIDLY. WHAT SHOULD HAVE BEEN A PASS WITH MAYBE 4 SECONDS TO SPARE ENDED UP BEING LESS THAN 2 SECONDS AND A LITTLE FRIGHTENING. I PULLED IN FRONT OF THE CYCLIST MUCH CLOSER THAN I WOULD HAVE LIKED. ONCE I WAS BACK IN THE LANE THE CAR GAVE ME CONTROL OF THE ACCELERATOR AGAIN. DURING THE INCIDENT THE WERE NO WARNINGS AUDIBLE, VISIBLE, OR HAPTIC PROVIDED BY THE CAR. THE ONLY THING THAT WAS UNUSUAL WAS THE ENGINE GOING TO IDLE AND THE ACCELERATOR NOT RESPONDING. | Crash: No Fire: No | 19,000 |
| Jul 2019 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),VISIBILITY/WIPER | MY BACKUP CAMERA DOES NOT FUNCTION OR CANNOT BE VIEWED DUE TO ERROR MESSAGES, SYSTEM FREEZING, CAMERA ERRORS WHICH IS UNSAFE. THE RADIO IS EFFECTED AND THE HVAC CONTROLS, TOO. THIS HAPPENS RANDOMLY WHILE DRIVING, WHEN STARTING THE CAR AS WELL. I HAVE REAR WINDOWS THAT WILL NOT ROLL UP, WHICH IS UNSAFE. WIPERS ALSO DO NOT FUNCTION CORRECTLY. THEY WIPE TOO SLOW OR TOO FAST AND CANNOT BE CONTROLLED, WHICH IS UNSAFE. THESE CONDITIONS HAVE HAPPENED SINCE VEHICLE WAS NEW AND CONTINUE TO HAPPEN. HONDA DOES NOT HAVE A FIX FOR THIS. | Crash: No Fire: No | 745 |
| Jul 2019 | ELECTRICAL SYSTEM | AT RANDOM TIMES EITHER STATIONARY OR MOVING, THE AUDIO MULTI FUNCTION UNIT WILL LOCK UP AND DISABLE VARIOUS FEATURES OF THE CAR INCLUDING SECURITY SYSTEMS AND CLIMATE CONTROL. I HAVE TAKEN THIS VEHICLE TO THE DEALER AND THEY STATE THAT THERE IS NO FIX FOR IT AND THAT I SHOULD TURN IT OFF AND BACK ON TO TRY TO RESET IT. SOMETIMES THIS WORKS AND SOMETIMES IT DOESN'T. AS THERE HAVE BEEN SEVERAL RECALLS ALREADY CONCERNING ELECTRONIC CONTROLS AND SAFETY SYSTEMS I'M CONCERNED THAT THIS RANDOMLY PRESENT MALFUNCTION COULD CREATE A CRITICAL SYSTEM FAILURE AT AN INOPPORTUNE TIME RESULTING IN AN ACCIDENT. | Crash: No Fire: No | 19,460 |
| Jul 2019 | UNKNOWN OR OTHER | THERE HAS ALREADY BEEN A RECALL ISSUED FOR THE LATCHES ON BOTH SLIDING DOORS. I WAS NOTIFIED AT THE END OF 2018 ABOUT THIS RECALL HOWEVER MY DEALERSHIP (HUBLER HONDA) DID NOT HAVE THE PARTS AT THAT TIME. THEY ENCOURAGED ME TO BRING MY VAN TO BACK TO HUBLER HONDA AT THE BEGINNING OF 2019 AS THE PARTS WOULD BE MORE READILY AVAILABLE. IT IS NOW JULY 25. I HAVE AN APPOINTMENT TOMORROW AND THAT DEALERSHIP NOTIFIED ME, TODAY, THAT THE PARTS ARE BACKORDERED AND WILL NOT BE ABLE TO FIX THE LATCHES. THIS IS ABSOLUTELY NOT SAFE WITH THREE CHILDREN AND UNACCEPTABLE. CAN SOMEONE HELP? I KNOW I CAN'T BE THE ONLY ONE THIS IS HAPPENING TO. TOWARDS THE END OF THE SCHOOL YEAR, THERE WERE MULTIPLE EPISODES IN THE CAR PICK UP LINE. MY CHILDREN WOULD CLIMB INTO MY STOPPED VAN, PUSH THE BUTTON TO CLOSE THE DOOR, IT WOULD CLOSE ALMOST COMPLETELY, AND THEN OPEN BACK UP. | Crash: No Fire: No | 18,000 |
| Jul 2019 | UNKNOWN OR OTHER,ENGINE | I BOUGHT THE VEHICLE NEW ON 07/10/2017. IT HAS BEEN TOWED INTO THE DEALERSHIP 3 TIMES BECAUSE IT WON'T START. THE FIRST TIME IT WAS TOWED IN, THE DEALERSHIP REPLACED THE BATTERY. THE SECOND TIME IT SAT IN MY GARAGE FOR TWO DAYS. WE WERE UNABLE TO START THE VAN. THE VAN HAS A KEYLESS ENTRY SYSTEM. THE VAN WOULD NOT UNLOCK, THE LIGHTS ON THE DASH WOULDN'T LIGHT UP AND IT WOULD NOT START. I CALLED HONDA AND THEY SENT A TOW TRUCK FOR THE CAR. THE TOW TRUCK DRIVER TRIED TO START THE VAN BY JUMPING THE BATTERY AND HE COULD NOT START IT. IT WAS COMPLETELY DEAD. IT WAS TOWED TO THE DEALERSHIP ON THAT SUNDAY. THE DEALERSHIP CALLED ME ON MONDAY MORNING AND TOLD ME THAT COULDN'T FIND A PROBLEM WITH THE VAN. THEY SAID IT STARTED RIGHT UP. THEY SAID THEY TRIED TO REPLICATE THE PROBLEM BUT COULD NOT. I PICKED THE VAN UP THE FOLLOWING DAY. THEN ON 07/19/2019 MY WIFE DROVE THE VAN TO A LOCAL VENUE WITH THE GRANDCHILDREN. AFTER ABOUT AN HOUR, SHE CAME OUT TO THE VAN AND IT WAS COMPLETELY DEAD AGAIN. I CALLED HONDA AND THEY SENT ANOTHER TOW TRUCK TO PICK IT UP. ONCE AGAIN THE TOW TRUCK DRIVER ATTEMPTED TO JUMP START THE VAN, AND ONCE AGAIN IT WAS COMPLETELY DEAD. THE VAN WAS TOWED OVER TO HONDA WHERE ONCE AGAIN THEY SAID THEY COULD NOT FIND A PROBLEM WITH THE VAN. IT STARTED FINE. THEY KEPT IT TWO DAYS CHECKING IT OUT AND ONCE AGAIN TOLD ME THAT THEY COULD NOT REPLICATED THE PROBLEM. THIS IS THE THIRD TIME IN 2 YEARS THAT THE VAN HAS TO BE TOWED IN AND THEY CAN'T FIND THE PROBLEM. I CANNOT BELIEVE THAT I HAVE THE ONLY HONDA ODYSSEY IN THE ENTIRE WORLD WITH THIS PROBLEM AND HONDA DOES NOT KNOW WHAT IT IS AND FIND THE PROBLEM. | Crash: No Fire: No | 35,800 |
| Jul 2019 | ELECTRICAL SYSTEM,STRUCTURE | WE HAVE BEEN HAVING ISSUES WITH OUR DRIVER SIDE DOOR SINCE IT WAS 6 MONTHS OLD THEY HAVE FIXED IT TWICE NOW INCLUDING THE RECALL A FEW MONTHS AGO, AND IT IS BACK TO NOT CLOSING. THE FIRST TIME THEY FIXED IT WHEN WE WERE WAITING ON PARTS THE DOOR GOT TOTALLY SUCK CLOSED AND COULD NOT BE OPENED ANY WAY. THIS IS BECOMING A SAFETY ISSUE. I HAVE 10 PLUS VIDEOS FROM OVER THE LAST 18 MONTHS WHERE THE DOOR REFUSED TO CLOSE AND BOUNCE BACK OPEN MULTIPLE TIMES I HAVE TO SWITCH THE DOOR TO MANUAL TO GET IT TO CLOSE, WE ALSO GET A ANTI THEFT ERROR AT LEAST 1 TIME A WEEK AND HONDA HAS NO IDEA ON THAT ERROR EITHER. ALL MY PHOTOS AND VIDEOS ARE TOO BIG TO ATTACH. | Crash: No Fire: No | 5,000 |
| Jul 2019 | ELECTRICAL SYSTEM | WHILE DRIVING ON I65 THE DRIVER'S SCREEN THAT DISPLAYS SPEED, RPMS, FUEL GAUGE, ETC WENT COMPLETELY BLACK FOR APPROXIMATELY 30 SECONDS. | Crash: No Fire: No | 16,000 |
| Jul 2019 | AIR BAGS | THE DRIVER'S SIDE AIRBAG, THE DRIVER'S SIDE CURTAIN AIRBAG, THE PASSENGER'S SIDE AIRBAG, AND THE PASSENGER'S SIDE CURTAIN AIRBAG (A TOTAL OF 4 AIRBAGS) OF THE 2018 HONDA ODYSSEY LX UNNECESSARILY AND DANGEROUSLY DEPLOYED IN A REAR-END COLLISION THAT DID NOT DID NOT CAUSE SIDE DISPLACEMENT OR ROLLOVER OF THE VEHICLE. THE FRONT PASSENGER'S SIDE AIRBAG DEPLOYED WITH NO PASSENGERS PRESENT IN THE VEHICLE, WHICH COULD EVEN HAVE BEEN A SAFETY HAZARD IF, FOR EXAMPLE, THERE WERE A CHILD IN THE FRONT PASSENGER SEAT. THIS OCCURRENCE CONTRADICTS THE AIRBAG DEPLOYMENT CONDITIONS SPECIFIED IN THE OWNER'S GUIDE, WHICH STATE THAT THAT THE AFOREMENTIONED AIRBAGS SHOULD DEPLOY IN THE CASE OF SIDE IMPACT OR ROLLOVER SITUATIONS. THIS UNNECESSARY AND DANGEROUS AIRBAGS DEPLOYMENT: A) INCREASED THE RISK OF A SECONDARY COLLISION BY STARTLING AND DISTRACTING THE DRIVER AT THE EXACT TIME IT WAS CRUCIAL TO FOCUS AND SAFELY STOP THE VEHICLE, B) INCREASED THE ACCIDENT-INDUCED TRAUMATIC STRESS ON THE DRIVER FROM THE IMPACT SHOCK OF THE DEPLOYED AIRBAGS, AND C) INCREASED THE COST OF VEHICLE REPAIR BY NECESSITATING THE REPLACEMENT OF THE NEEDLESSLY DEPLOYED AIRBAGS, WHICH IS ABOUT 40% OF THE ESTIMATED TOTAL COST OF REPAIR. REPORTED THE ISSUE TO THE AMERICAN HONDA MOTOR COMPANY, TORRANCE, CA, HOWEVER, THEY REFUSED TO INVESTIGATE IT. PLEASE SEE THE ATTACHED DOCUMENT FOR DETAILS. | Crash: Yes Fire: No Towed | 27,783 |
| Jul 2019 | STRUCTURE | WHEN AUTOMATIC SLIDING DOOR OPEN/CLOSE IS ENABLED THE DOOR WILL OPEN, BUT WILL NOT CLOSE. WHEN THE DOORS ARE PLACED IN MANUAL MODE, THE DOOR PANEL COMES LOOSE FROM THE FORCE OF THE DOOR CLOSING MAKING IT SO THE DOOR CANNOT BE OPENED BECAUSE THE LOOSE DOOR PANEL EXTENDS OUT JUST FAR ENOUGH TO WEDGE ITSELF LIKE A DOOR STOP. | Crash: No Fire: No | 27,647 |
| Jul 2019 | UNKNOWN OR OTHER | UNUSUAL SUPER LOUD NOISE COME FROM AC FAN UNDER THE HOOD WHEN AC IS ON. | Crash: No Fire: No | 3 |
| Jul 2019 | ELECTRICAL SYSTEM | THE REARVIEW CAMERA ISN'T FUNCTIONING. THE INFOTAINMENT SCREEN WILL NOT SHUT OFF WHEN THE VEHICLE IS TURNED OFF, AND THE REARVIEW CAMERA IS NEVER DISPLAYED WHEN THE CAR IS IN REVERSE. | Crash: No Fire: No | Unknown |
| Jul 2019 | POWER TRAIN | TRANSMISSION SLIPPING WHEN ACCELERATING FROM STATIONARY POSITION OR WHENEVER MORE SPEED IS NEEDED. HAPPENS WHEN GOING UPHILL OR LANE CHANGING WHEN MORE SPEED IS NEEDED. | Crash: No Fire: No | 12,179 |
| Jun 2019 | ELECTRICAL SYSTEM | CAR WAS POWERED OFF ON LEVEL GROUND, NO LIGHTS, RADIO, NOTHING WAS TURNED ON IN CAR. NO SENSORS DISPLAYED IN DASHBOARD, NO SOUNDS FROM CAR. HATCH WAS LEFT OPENED FOR 2 DAYS FOR AN EVENT. WHEN EVENT OVER, CAR WOULD NOT TURN ON. TOOK TO DEALERSHIP WHO SAID CAR BATTERY DIED. THEY SAID IT WAS PROBABLY BAD BATTERY SINCE NOTHING WAS ON BATTERY SHOULD NOT DRAIN. I SUSPECT IT'S A FUSE ISSUE WITH THE HATCH DOOR DRAINING THE BATTERY NOT A BAD BATTERY. | Crash: No Fire: No | 14,400 |
| Jun 2019 | ELECTRICAL SYSTEM | BEGINNING AT 10,077 MILES MY VEHICLE BEGAN EXPERIENCING DEFECT SYMPTOMS WITH FAILURES OF ITS CENTRAL CONTROL PANEL TOUCH SCREEN/DISPLAY. MULTIPLE VEHICLE FUNCTIONS AND FEATURES ARE CONTROLLED AND DISPLAYED THROUGH THE TOUCH SCREEN. MANY FAILURES HAVE BEEN DOCUMENTED WITH VIDEO AND IN THE PRESENCE OF QUALIFIED HONDA SERVICE PERSONNEL. THIS CENTRAL TOUCH SCREEN ALSO SERVES AS A CONTROLLER FOR RADIO-MEDIA CONNECTIVITY, PHONE CALLS, NAVIGATION, AND IT IS THE BACKUP CAMERA DISPLAY. FAILURE SYMPTOMS INCLUDED ISSUES WHILE THE VEHICLE IS IN MOTION: SLOW NAVIGATION SYSTEM PERFORMANCE, DELAYED BACKUP CAMERA IMAGES WHEN TRANSMISSION IS SHIFTED INTO REVERSE, DISPLAY "FREEZING", WARNING MESSAGES APPEARING ON DISPLAY, TOUCH SCREEN DISPLAY WHICH STAYS ON ALL NIGHT AND DRAINS BATTERY AFTER VEHICLE IS SHUT DOWN, AND CAMERA FAILURE MESSAGES. THE BACKUP CAMERA IS SOMETIMES COMPLETELY NONFUNCTIONAL WHEN REVERSING THE VEHICLE. TWO HONDA DEALERS HAVE VERIFIED THAT THE COMPLETELY NONFUNCTIONAL BACKUP CAMERA ISSUE EXISTS. EACH CONTROL/DISPLAY OCCURRENCE WHILE THE VEHICLE IS IN MOTION REPRESENTS A DISTRACTION OF DRIVER ATTENTION. THE TOUCH SCREEN/DISPLAY/CENTRAL CONTROLLER/AUDIO UNIT HAS NOW HAD 11 REPAIR VISITS. I HAVE SUBSTANTIAL VIDEO AND PRINTED DOCUMENTATION. AMERICAN HONDA MOTOR COMPANY IS AWARE THAT SUCH PROBLEMS EXIST, AND THEY ARE UNABLE TO PROVIDE A REMEDY, FURTHER, AMERICAN HONDA MOTOR COMPANY DENIES THAT FAILED BACKUP CAMERA PERFORMANCE IS A SAFETY MATTER. *BF 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB | Crash: No Fire: No | 10,077 |
| Jun 2019 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER | ENTERTAINMENT SYSTEM MALFUNCTIONS CONSTANTLY. CENTER CONSOLE DISPLAYS MESSAGE: 'CAMERA SYSTEM PROBLEM. IMAGE CANNOT BE DISPLAYED.' THIS WILL HAPPEN RANDOMLY WHILE THE CAR IS ON WHETHER I'M DRIVING OR NOT. I HAVE NOTICED IT HAPPENING MORE OFTEN WHEN THE AC IS USED. IT ALMOST ALWAYS HAPPENS WHENEVER REMOTE START FEATURE IS USED. | Crash: No Fire: No | Unknown |
| May 2019 | SEATS | THE SECOND ROW SEAT BEHIND THE PASSENGER SIDE DOES NOT LOCK AT TIMES WHILE VEHICLE IS IN MOTION. IT WOULD SLIDE BACK AND FORTH. I WOULD HAVE TO PARK THE CAR WHEN ON THE ROAD AND TRY TO LOCK THE SEAT TO PREVENT IT FROM SLIDING AGAIN ON THE CITY STREET BEFORE GETTING ONTO THE HIGHWAY. THE SAME SEAT DON'T LOCK FORWARD AT ALL WHEN PEOPLE FROM THE THIRD ROW SEAT IS TRYING TO GET OUT. THE SEAT WOULD SLIDE, AND A FEW KIDS INCLUDING MY MOTHER HAD ALREADY GOTTEN INJURED FROM TRYING TO GET OUT FROM THE THIRD ROW SEAT OF THE PASSENGER SIDE. THIS HAPPENED WHEN THE CAR IS NOT IN MOTION, AND PEOPLE ARE TRYING TO GET OUT THROUGH THE SECOND ROW SEAT OF THE PASSENGER SIDE. MY TODDLER'S CARSEAT IS ON THE SECOND ROW SEAT OF THE DRIVER'S SIDE, SO PEOPLE ARE NOT ABLE TO GET OUT THROUGH THAT PARTICULAR SIDE, AND I FEEL THAT MY TODDLER WOULD BE SAFER STRAPPED ONTO A SEAT THAT ACTUALLY LOCKS IN PLACE. WE NOTICED THE ISSUE AFTER A WEEK OR TWO AFTER THE PURCHASE OF THE NEW VEHICLE. | Crash: No Fire: No Injuries: 6 | Unknown |