Complaint volume
148 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
148 consumer-submitted complaints on record for the 2018 Honda HR-V, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
148 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are electrical system, fuel system, gasoline, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 11 crash reports, 0 fire reports, 5 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 49 complaints, with an average reported failure mileage of 36,704 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
148 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Nov 2019 | SEAT BELTS | BACK SEAT BUCKLE IN THE MIDDLE SEAT SINCE BUYING BRAND NEW WILL ONLY SO OFTEN ACTUALLY CLICK AND STAY CLICKED. IT HAS (WHILE MY CHILD HAS BEEN BUCKLED IN) UNBUCKLE ITSELF WHILE DRIVE DOWN THE HIGHWAY. WD-40 WILL FIX FOR A COUPLE DAYS | Crash: No Fire: No | 200 |
| Oct 2019 | STRUCTURE | TL* THE CONTACT OWNS A 2018 HONDA HR-V. THE CONTACT STATED THAT WATER LEAKED INTO THE TRUNK OF THE VEHICLE WHENEVER IT RAINED OR WHEN SNOW MELTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 17,000. | Crash: No Fire: No | 17,000 |
| Oct 2019 | STRUCTURE | I FILLED OUT THIS FORM AND TRIED TO SUBMIT, BUT SAW AN ERROR ACCORDING TO YOUR SYSTEM. I HAVE A PAINT PROBLEM WITH MY 2018 HONDA HRV. I SEE ONLINE THAT THERE ARE PAINT PROBLEMS WITH THE 2018 HRV, FIT, & ACCORD. THE RECALL THAT I SAW WAS FOR A DIFFERENT COLOR THAN MY VEHICLE. WHAT I ALSO SAW WAS THAT THE MANUFACTURER PUT TOO THIN OF A CLEAR COAT ON THE VEHICLES. THE DEALERSHIP IS CLAIMING THAT MY PROBLEM IS NOT COVERED BECAUSE IT IS AN ENVIRONMENTAL ISSUE...TREE SAP OR BIRD DROPPINGS, WHICH IS THE OUT THAT HAS BEEN GIVEN TO THEM. GUESSING THAT THE MANUFACTURER HAS TOLD THEM TO USE THIS TO DISALLOW CLAIMS. THIS IS CLEARLY A MANUFACTURING DEFECT. I HAVE NEVER HAD A VEHICLE THAT HAS DONE THIS BECAUSE OF BIRD DROPPINGS OR TREE SAP. I HAVE ONLY HAD ONE VEHICLE THAT A MAKER VOLUNTEERED TO FIX... THAT WAS A TOYOTA VEHICLE. AL, OF THE REST OF THE MANUFACTURERS WANT TO MAKE YOU TAKE THEM TO COURT TO GET RESOLVE. I AM GIVING AN ESTIMATE OF THE TIME/MILEAGE OF THE NOTICE OF THE PROBLEM. | Crash: No Fire: No | 10,000 |
| Jul 2019 | TIRES | I PURCHASED THE CAR WITH 4,500 MILES IN IT IN MARCH 2019. I STARTED DRIVING IT IN MID APRIL ON HIGHWAY I 71, SINCE I HAVE TO COMMUTE TO MY WORK EVERYDAY FROM MILE 169 TO 119. THE CURRENT MILEAGE IS 14,000 AND HAD TO GET IT SERVICED AND THE TIRES WERE ROTATED TWO DAYS BEFORE THE INCIDENT. THE DAY OF THE INCIDENT WAS JULY 26TH 2019. I WAS DRIVING IN I 71 IN THE CENTRAL LANE WHEN THE SIGN OF LOW PRESSURE IN TIRES AND THEN I LOST CONTROL OF MY CAR, I TRIED TO USE THE BREAKS WHICH MADE IT EVEN MORE UNSTEADY. WITHOUT USING BREAKS, I MADE MY WAY TO THE RIGHT LANE AS BEST AS POSSIBLE AND WAITED UNTIL THE VEHICLE STOPPED BY ITSELF. WHEN THE SPEED WAS SLOW ENOUGH, I PULLED OVER TO THE RIGHT SHOULDER AND WAIT UNTIL IT COMPLETELY STOPPED. THIS WAS IN MILE 140.0 GOING SOUTH. AS SOON AS I PARKED TWO MORE CARS STOPPED IN ORDER TO FIGURE OUT IF I WAS OK. AND BOTH MENTIONED THAT MY TIRE FLEW AWAY AND HIT THEIR CARS, BUT DID NOT DAMAGE THEM. WHEN I STEPPED OUT OF MY VEHICLE I NOTICED THAT I WAS MISSING THE FRONT RIGHT TIRE (PASSENGER SIDE) TIRE COMPLETELY BUT THE RIM WAS INTACT SINCE PART OF THE RUBBER OF THE TIRE REMAINED. TIRE WAS MICHELIN RADIAL X TUBELESS M+S 215/55R17. I MADE A COMPLAINT TO MICHELIN WHICH ONLY WERE WILLING TO PAY 75% FOR A NEW TIRE. MY FINAL DECISION WAS TO CHANGE ALL THE TIRES AND SWITCH TO GOODYEAR BRAND SINCE MICHELIN COULD NOT WARRANTY THE QUALITY OF THEIR PRODUCTS AND WILL NOT ASSURE THAT THE OTHER 3 TIRES WERE NOT DEFECTIVE | Crash: No Fire: No | 14,400 |
| Jul 2019 | SERVICE BRAKES,ENGINE | DRIVER EXPERIENCED CAR STALLING AFTER HARD BRAKING ON TWO OCCASIONS. 6/19 AND 7/19 | Crash: No Fire: No | 5,000 |
| Jul 2019 | UNKNOWN OR OTHER | INFESTATION OF YELLOW SAC SPIDERS FOUND IN AIR CONDITIONING DUCTS. SPIDERS ENTER DUCTS THROUGH TINY CREVICES IN CORNERS BETWEEN FRONT WINDOW AND DASHBOARD. SPIDERS WERE SEEN ENTERING AND EXITING CREVICES WHILE DRIVING AND PARKED. | Crash: No Fire: No | 14,000 |
| Jun 2019 | SERVICE BRAKES | I WAS DRIVING AT AROUND 40 MPH AND PREPARING TO STOP AT THE STOPLIGHT. HOWEVER, UPON GRADUALLY PRESSING ON MY BRAKES, MY CAR WOULD NOT STOP. INSTEAD, IT MADE LOUD NOISES WHILE STILL RUNNING. I HAD TO PRESS IT DOWN ALL THE WAY ONE OR TWO MORE TIMES FOR MY CAR TO ACTUALLY STOP. ONLY THEN WOULD IT STOP ABRUPTLY. I NOTICED MY MAKE WAS BEING RECALLED FOR BRAKE ISSUES, HOWEVER, MY SPECIFIC VIN [XXX] WAS NOT MARKED FOR RECALL. I WOULD LIKE FOR MORE INFORMATION ABOUT THIS AS THIS IS A VERY CONCERNING ISSUE AND I RELY ON MY CAR HEAVILY FOR WORK AND SERVICE. THANK YOU FOR YOUR TIME AND HOPE TO HEAR FROM YOU SOON. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: No Fire: No | 11,765 |
| May 2019 | ELECTRICAL SYSTEM | THE STERE WILL TURN ON AND OFF AND MAKES LOUD SHARP NOISES THEN SHUTS OFF. OTHER THINGS IN THE VEHICLE SOMETIMES DON'T WORK- CONTROL STEREO WITH STEERING WHEEL BOTTONS | Crash: No Fire: No | 19,000 |
| Apr 2019 | SERVICE BRAKES | TOTAL BRAKE FAILURE IN WINTER WEATHER. BREAKS COMPLETELY FAIL TO STOP THE VEHICLE AT A SPEED OF 30 MILES IN WINTER. BREAKS COMPLETELY FAIL TO STOP THE VEHICLE CAUSING A SERIOUS CRASH. WHEN I APPLIED BREAKS TO STOP THE CAR AT A STOP SIGN THE VEHICLE FAILED TO COME TO STOP AS EXPECTED AND CAUSE A DANGEROUS ACCIDENT. UNABLE TO CONTROL THE VEHICLE I ENDED UP CRASHING ON TO THE VEHICLE IN THE FRONT. THE VEHICLE SUFFERED SERIOUS DAMAGED MAKING IT A TOTAL LOSS. | Crash: Yes Fire: No Towed | 11,735 |
| Apr 2019 | SERVICE BRAKES | I WAS PARKING VEHICLE GOING LESS THAN 5MI/HR ENTERING INTO PARKING SPACE. WHEN I PRESSED THE BRAKES INSTEAD OF STOPPING THE VEHICLE ACCELERATED AND I HIT A POST. PLEASE SEE ATTACHED DOCUMENTATION OF STATE FARM CLAIM AND RECALL REPAIR COMPLETED | Crash: Yes Fire: No Towed | 1,000 |
| Feb 2019 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2018 HONDA HR-V. WHILE REVERSING OUT OF THE DRIVEWAY, THE BRAKE PEDAL TRAVELED ALL THE WAY TO THE FLOORBOARD WHEN IT WAS DEPRESSED. AS A RESULT, THE VEHICLE WOULD NOT STOP AND STRUCK THE HOUSE. THE REAR PASSENGER SIDE OF THE VEHICLE WAS DAMAGED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO PIAZZA HONDA OF SPRINGFIELD (780 BALTIMORE PIKE, SPRINGFIELD, PA 19064) WHERE THEY KEPT THE VEHICLE FOR TWO WEEKS AND WERE NOT ABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE BODY DAMAGE WAS REPAIRED. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 9,800. | Crash: Yes Fire: No Towed | 9,800 |
| Jan 2019 | FUEL SYSTEM, GASOLINE,ENGINE | BOUGHT NEW LAST WEEK.ONLY 480 MILES SO FAR. THERE IS A STRONG SMELL OF GASOLINE WHEN I PULL THE OIL DIPSTICK .GASOLINE AND OIL DONT MIX WELL TOGETHER. WORRIED ABOUT MECHANICAL ISSUES AS THE MILES PILE ON. THANKS. | Crash: No Fire: No | 480 |
| Jan 2019 | SERVICE BRAKES | TL* THE CONTACT OWNS A 2018 HONDA HR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V777000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT CALLED BAY RIDGE HONDA AT 718- 836-4600 (LOCATED AT 8801 4TH AVE, BROOKLYN, NY 11209) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. | Crash: No Fire: No | Unknown |
| Nov 2018 | VISIBILITY/WIPER | HONDA HR-V REAR CAMERA CANNOT SEE IN THE ABSOLUTE DARK CAUSING A SAFETY HAZARD BACKING UP. IN THE DAYTIME IT'S FINE BUT ON A DARK STREET ABSENT OF LIGHTS ALL YOU SEE IS A WHITE-OUT BLIZZARD ON SCREEN WHEN IN REVERSE.. SPOKE TO HONDA SERVICE AS WELL AS HONDA HQ AND THEY TELL ME THAT'S ALL THEY CAN DO. NO NIGHT VISION. | Crash: No Fire: No | 15 |
| Oct 2018 | ELECTRICAL SYSTEM,SEATS | ABOUT A MONTH AND A HALF AFTER PURCHASING THIS VEHICLE I TOOK MY FAMILY (WIFE AND KIDS) ON A WEEKEND TRIP. IT WAS ABOUT AN 8-HOUR DRIVE THERE AND 8 HOURS BACK. ABOUT 3 HOURS INTO THE TRIP MY LEFT LEG STARTED ACHING WHERE IT MEETS THE SEAT CUSHION. I MADE MENTION OF IT TO MY WIFE AND DECIDED TO PUSH ON WITH OUR JOURNEY. ABOUT 20 MINUTES LATER THE PAIN HAD RADIATED INTO MY LEFT HIP, AND LOWER BACK. LUCKILY I HAD A PILLOW IN THE CAR THAT WAS BROUGHT FOR THE KIDS TO LEAN ON AS THEY USUALLY NAP ON THESE LONG TRIPS. I HAVE SPOKEN WITH THE DEALER AND HONDA CORPORATE. CORPORATE WANTS A REPAIR ESTIMATE TO MOVE FORWARD, AND THE DEALER WILL NOT PROVIDE ME WITH ONE BECAUSE AFTER A LENGTHY TEST WITH ANOTHER HR-V IT WAS CONCLUDED THAT THE ISSUE EXISTS IN ALL HR-V MODELS AND THEREFORE IS A MANUFACTURER DEFECT/ISSUE. THIS PUTS ME BETWEEN A ROCK AND A HARD PLACE. I WISH I COULD DO WHAT OTHERS HAVE AND JUST TRADE THIS THING IN LEAVING HONDA AND LOOKING AT IT AS THE WORST DECISION I EVER MADE AND MOVE ON WITH MY LIFE, BUT I DO NOT HAVE THAT OPTION AT THE MOMENT. | Crash: No Fire: No | 1,000 |
| Sep 2018 | STEERING,ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2018 HONDA HR-V. THE CONTACT STATED THAT THERE WERE SEVERAL FAILURES WITH THE VEHICLE. THE DRIVER'S SIDE DOOR WINDOW KEPT GOING UP AND DOWN, THE ELECTRIC POWER STEERING (EPS) FAILED, THE EPS WARNING INDICATOR FLASHED, AND THE STEERING WHEEL SEIZED WHILE REVERSING THE VEHICLE. THE VEHICLE WAS TURNED OFF, RESTARTED, AND TAKEN TO GRAPPONE IMPORTS INC (519 ROUTE 3A, BOW, NH 03304, 800-528-8993), BUT THE DEALER WAS UNABLE TO DUPLICATE AND DIAGNOSE THE FAILURES. THERE WAS NO DIAGNOSTIC TROUBLE CODE PRESENT AT THE TIME. THE CONTACT WAS PROVIDED WITH A LOANER VEHICLE. THE VEHICLE WAS NOT REPAIRED AND REMAINED AT THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 5. THE VIN WAS NOT AVAILABLE. | Crash: No Fire: No | 5 |
| Aug 2018 | AIR BAGS | TL* THE CONTACT OWNS A 2018 HONDA HR-V. WHILE DRIVING 30 MPH, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED BRUISES FROM THE SEAT BELT, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNKNOWN LOCATION. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE VEHICLE WAS RULED OUT AS A COMPLETE LOSS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 15. *TT UPDATED 10/15/18*JB | Crash: Yes Fire: No Injuries: 1 Towed | 15 |
| Aug 2018 | ELECTRICAL SYSTEM | I HAD THE CAR FOR 9 MONTHS NOW, ONLY HAD 20000 MILES ON IT, WHENEVER I MAKE SHORT TRIPS LIKE 3 MILES, THEN TURN OFF THE ENGINE, REST FOR LIKE 6 MINS OR LESS, THEN TRY TO START THE CAR AGAIN; IT WILL NOT GO THROUGH.. I WENT TO AUTOZONE TO TEST THE BATTERY, AND THEY SAID THAT ITS WORKING FINE. THE BATTERY HAS POWER, BUT FOR SOME REASON IT CANT MAKE THE CAR START. ALL OF THE LIGHTS ON THE DASHBOARD IS WORKING, EVEN HEADLIGHTS, AND ALL CONTROLS. BUT IT CANT MAKE THE CAR START, I KNOW THERE'S NO PROBLEM WITH THE ALTERNATOR AND BATTERY. IM HOPING THAT THERE'S NO PROBLEM WITH THE STARTER.. | Crash: No Fire: No | 20,000 |
| Aug 2018 | VISIBILITY/WIPER | THE TWO FRONT WINDOWS AND REAR WINDOW HAVE FLOWER-LIKE PATTERNS WHEN YOU WEAR SUNGLASSES. I WAS REQUIRED TO WEAR SUNGLASSES BY MY EYE DOCTOR. THESE FLOWER-LIKE PATTERNS AFFECT MY VIEW TO BOTH SIDES WHILE I AM DRIVING OR MAKE THE TURNS. THE REAR VIEW IS AFFECTED BY THESE PATTERNS ALSO. THE WHOLE WINDOWS ARE LIKE THAT. I CAN ONLY PICTURE IT FROM MY SUNGLASSES. YOU HAVE TO IMAGE THE WHOLE WINDOWS WITH THESE PATTERNS. | Crash: No Fire: No | Unknown |
| May 2018 | STEERING,ELECTRONIC STABILITY CONTROL (ESC),ENGINE | I WAS EXPERIENCING AN ISSUE WITH A BRAND NEW LEASE I ACQUIRED 3 MONTHS AGO. THE SENORS ON THE DASHBOARD LIT UP AND THE STEERING WHEEL BEGAN TO LOCK UP WHILE DRIVING. I PHONED HONDA AROUND 10 AM AND AFTER BEING TRANSFERRED SEVERAL TIMES WAS TOLD THERE WAS NOTHING THEY COULD DO TO ACCOMMODATE ME UNTIL THE CAR WAS DIAGNOSED WHICH WAS UNDERSTANDABLE. 3 DAYS LATER I WAS TOLD RODENTS CHEWED THROUGH MY WIRES IN THE ENGINE HARNESS AND IT WOULD NOT BE COVERED BY MY 3-MONTH-OLD WARRANTY. UNFORTUNATELY FOR ME, I WAS UNAWARE THAT HONDA WRAPS ALL OF ITS WIRES WITH A SOY-BASED PRODUCT THAT ATTRACTS RODENTS BUT HONDA WILL NOT COVER THE EXPENSE NOR WILL THEY RE-WRAP THE WIRES WITH A REPELLANT THAT THEY SELL UNLESS YOU PURCHASE IT FIRST. | Crash: No Fire: No | 3,600 |
| May 2018 | VISIBILITY,VISIBILITY/WIPER | TL* THE CONTACT OWNS A 2018 HONDA HR-V. THE CONTACT STATED THAT THE BOTTOM THREE INCHES OF THE WINDSHIELD LOOKED MAGNIFIED AND DISTORTED, WHICH WAS DISTRACTING WHILE DRIVING. THE DEALER (HAZLETON HONDA, 651 AIRPORT RD, HAZLE TOWNSHIP, PA 18202) AND THE MANUFACTURER WERE NOTIFIED AND STATED THAT THERE NEEDED TO BE MORE WRITTEN COMPLAINTS TO INITIATE A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 146. | Crash: No Fire: No | 146 |
| May 2018 | VEHICLE SPEED CONTROL,SERVICE BRAKES,ENGINE | TL* THE CONTACT OWNS A 2018 HONDA HR-V. WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL WAS DEPRESSED WITH FORCE, BUT THE RPMS CONTINUED TO INCREASE. THE CONTACT HAD TO SHIFT THE GEAR IN NEUTRAL AND THEN BACK INTO DRIVE TO CORRECT THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,140. *TT *TR CONSUMER STATED POWER BRAKE SYSTEM WAS NOT FUNCTIONING PROPERLY. *JB | Crash: No Fire: No | 1,140 |
| Mar 2018 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),FUEL/PROPULSION SYSTEM | GOT THE CAR ON OCTOBER 2017, DROVE IT OFF THE LOT BRAND NEW IS A 2018 CAR DRIVING TO MY HOUSE THE LIGHTS ON MY DASHBOARD LIGHTS UP BREAKS, MOTOR, OIL, AIR ON TIRES, ALL OF THEM LIGHT UP LIKE A CHRISTMAS TREE, I TOOK TO THE HONDA DEALER AND THE ASSISTANT MANAGER RESET THE CAR BECAUSE THE SERVICE DEPARTMENT WAS CLOSED. A WEEK LATER THE LIGHTS CAME UP AGAIN. I CALL THEM AND THEY TOLD ME TO BRING IN THE CAR THEY DON'T KNOW WHAT'S GOING ON SINCE THIS IS A NEW CAR WITH NO RECALLS. I GUESS THE RESET THE CAR AGAIN AND GAVE IT BACK TO ME. DECEMBER 2017 AGAIN THE LIGHTS CAME ON I CALLED THE DEALERSHIP NOW I'M WORRIED BECAUSE I DON'T WANT TO DRIVE A CAR WHERE I DON'T KNOW IF MY BREAKS ARE WORKING OR ANY OTHER PART OF THE CAR SINCE I'M DRIVING THIS CAR EVERY DAY TO WORK. THEY TOLD ME IT WAS THE OIL PUMP THEY ORDER ONE AND CHANGED IT. HERE WE ARE ON MARCH 26, 2018, AND THE LIGHTS ARE ALL BACKLIGHTING MY DASHBOARD THERE MUST BE SOMETHING WRONG WITH THIS CAR. I AM SCARED TO DRIVE THIS CAR. | Crash: No Fire: No | Unknown |