Complaint volume
756 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Ford Edge Complaints
756 consumer-submitted complaints on record for the 2018 Ford Edge, grouped by component category.
756 Total complaints
16 Crash reports
3 Fire reports
18 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are engine, engine and engine cooling, power train. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 16 crash reports, 3 fire reports, 18 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 341 complaints, with an average reported failure mileage of 69,078 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to engine, engine and engine cooling, power train?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Ford Edge?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Ford Edge
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Ford Edge complaints?
16 Crash
3 Fire
18 Injury
0 Fatality
39 Towed
8 Medical attention
What are the most common 2018 Ford Edge complaint categories?
ENGINE 305
ENGINE AND ENGINE COOLING 125
POWER TRAIN 38
ENGINE AND ENGINE COOLING,ENGINE 28
POWER TRAIN,ENGINE 22
UNKNOWN OR OTHER 22
BACK OVER PREVENTION 16
ELECTRICAL SYSTEM 15
STRUCTURE 14
EXTERIOR LIGHTING 12
756 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated while reversing out of the garage, the engine started to misfire. The check engine warning light was illuminated. Additionally, the contact stated that the vehicle failed to start on another occasion. The contact was able to restart the vehicle after several attempts. The vehicle was taken to an independent mechanic, where it was diagnosed that there was coolant intrusion into cylinder #4. The mechanic added coolant to the vehicle and cleared the check engine warning light; however, the failure recurred. The vehicle was taken back to the mechanic, where the same assessment was made. The mechanic related the failure to TSB Number: 19-2346. The local dealer was notified of the failure and an appointment was scheduled for diagnostic testing. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 80,000. | Crash: No Fire: No | 80,000 |
| Aug 2024 | ENGINE | The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, there was misfire coming from the engine with the check engine warning light illuminated. The contact stated that excessive amounts of white smoke was coming from the exhaust pipes. Additionally, the contact stated that the vehicle was consuming an excessive amount of coolant. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the failure began about a year ago; however, the failure had become persistent. The vehicle was scheduled to be towed to the dealer within the next few days. The manufacturer was made aware of the failure and a case was filed. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 91,000. | Crash: No Fire: No | 91,000 |
| Aug 2024 | ENGINE | they sold me a new car 2018 with a known engine defect and with only 40,000 miles it needs a new engine due to a engine defect where coolant enters the engine cylinders | Crash: No Fire: No | Unknown |
| Aug 2024 | POWER TRAIN | Yes, available for inspection. 2.0L Eco Boost engine leaking coolant into cylinder 1 due to a design defect 2015-2018 which has since been corrected. The only fix is a complete engine replacement. There is a recall for the Ford Fusion and Focus FOR THE SAME ISSUE; however, the Ford Edge 2.0L Eco Boost has not yet been added. There is a service bulletin addressing this issue requiring an engine block replacement: TECHNICAL SERVICE BULLETIN 2.0L EcoBoost - Coolant in Cylinders, White Exhaust Smoke And/or Illuminated MIL. An extensive internet search revealed widespread accounts of this issue, mostly after the manufacturer warranty had expired, leaving the customer responsible for engine replacement. Because this was deemed to be caused by a design defect (grooves were etched into the block to allow coolant between the cylinders which weakened the block, causing cracks, which allowed the coolant intrusion), I believe the existing recall should be expanded to include the 2015-2018 2.0L EcoBoost engine as well. | Crash: No Fire: No | Unknown |
| Aug 2024 | STEERING | The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the steering wheel turned 45 and 90 degrees while the vehicle was going straight. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the steering wheel and module needed to be replaced. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and informed the contact that there was no warranty coverage for the repair but provided no assistance. The failure mileage was approximately 118,000. | Crash: No Fire: No | 118,000 |
| Jul 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated while starting the vehicle, the engine was misfiring, and there was smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 49,000. | Crash: No Fire: No | 49,000 |
| Jul 2024 | ENGINE | Coolant intrusion into #2 cylinder of 2.0 eco-boost engine Confirmed by mechanic at Ford dealership are they diagnosis with pressure test and bore scope. i’ve read online of the inquiries for this and other Ford dungeons the 2018 Ford edge which led to recalls for the Ford fusion and escape, but did not include the Ford edge. I cannot understand why the Ford edge was not included in the recall since it has the same problems and same engine, Ford supervisor told me it may be because there was not enough complaints so I’m registering my complaint today. I have been in contact with Ford customer service. Please help me understand this situation. Is it possible there will be a recall on this engine sometime in the future? | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE | There was a cylinder wall breach causing coolant intrusion in to the engine. It’s issue is extremely common with the 2.0 ecoboost engines. My service engine light came on and I checked all fluids coolant was low and it was showing a misfire in cylinder #3. Replaced the park plug and added coolant and service engine light when off so I kept driving it. A couple days later I was driving and my car started over heating on a highway causing significant loss of power having to pull over to the side of the road to avoid an accident with my grand children in the car [XXX] and a [XXX] . Check engine light is on again check the codes and now misfire in cylinder 4 and crank shaft position is off. I took it to a ford dealership and the only fix is to replace the engine at 90,000 miles??? This repair will cost (($8500)). I haven’t had the car inspected by police or insurance company. Thank God it didn’t cause an accident or catch fire do to my rapid response otherwise this could have caused a fire or accident or even the loss of life for me or my grandchildren. I can’t believe Ford is allowed to sell these vehicles with this much of a threat to the people that are driving them. My vehicle has to sit because I can’t afford an $8000 hit right now. It’ll render me homeless….I am currently making a $600 car payment and $145 insurance payment on a car that is technically totaled. I’m asking for rides to work and there are days that I don’t make it to work. I have tried to tread in the vehicle but only getting $4000 for the tread in??? My 2018 Edge AWD with leather interior is in mint condition minus the engine issue that they were aware of. This should be illegal!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE | CEL 1st appeared 8 days after car purchase, bought 5/9/24, CEL on 5/17. Avail 4 inspection. At risk possible fire hazard. 2 diagnostics done. Confirmed by 2 Ford dealers and auto store. Wouldnt pass emmissions. Coils and plug replaced CEL goes off. Drive approx 400 miles great. CEL and now coolant light on. Another diagnostic done. Coolant intrusion, research states possible fire hazard, needs engine replaced. | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE | The contact owns a 2018 Ford Edge. The contact stated that when the vehicle was started and driving at various speeds, the check engine warning light was illuminated. Additionally, on several occasions the contact observed a burning odor inside the vehicle. The vehicle was taken to a dealer where it was diagnosed that the engine needed to be replaced due to coolant intrusion. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 160,000. | Crash: No Fire: No | 160,000 |
| Jul 2024 | POWER TRAIN | Check engine light and wrench light are both on. Checked by mechanic. Issue with power train:automatic torque converter. There is a recall on 2018 ford edge for this issue, but my VIN isn’t listed. Car has less than 60,000 miles on it. | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE | Coolant leaking into engine cylinders. Ford edge running a little rough with white exhaust smoke. MIL did not appear illuminated for some time after the appearance of white exhaust smoke. | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE | Coolant is leaking into the cylinder causing engine failure | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE | Warning light appeared on dashboard. Vehicle eventually had a very difficult time moving forward and would not go more than 5 mph uphill. Took vehicle to Ford dealer service center for diagnosis. The report from dealer states, "Verified concern, scanned for fault codes and found codes P01229, P0301 SN P00012. Pressure tested coolant system and found coolant intrusion into the cylinders. The technician advised to correct condition the long block would need to be replaced." (Attaching a copy of the report). Subsequent internet searches demonstrate that this is a known problem with Ford engines. | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE | 2018 Ford Edge - 53000 miles. Missfire for #2, constantly for almost a year. Had coils and spark plugs replaced numerous times but keeps happening. Ford Service stated that coolant is leaking causing this and it is a manufacturer defect. Engine needs to be replaced, estimated cost $7500. | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the vehicle briefly hesitated before returning to normal functionality. The check engine warning light was illuminated. The vehicle was taken to the dealer, who observed a misfire in cylinder #2, due to coolant intrusion, resulting in engine damage. The contact was informed that the long block needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 101,000. | Crash: No Fire: No | 101,000 |
| Jul 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated while driving 30 MPH, the vehicle stalled with the check engine warning light illuminated. The contact also stated that the engine temperature warning light was illuminated. The vehicle was able to be restarted however, the failure recurred. The vehicle was taken to the dealer where the vehicle was diagnosed with coolant intrusion into the engine. The contact was informed that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, a case was opened, and the contact was referred to the NHSTA Hotline to report the failure. The failure mileage was approximately 135,000. | Crash: No Fire: No | 135,000 |
| Jul 2024 | ENGINE | Engine failed because of coolant in cylinders. Engine must now be replaced. This is a known issue with 2018 Ford Edge with 2.0 eco boost engines. | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE | Coolant leaked into the engine resulting in a total engine failure. Ford refused to cover the cost. The problem was caused by manufacturing defects. Ford has refused to take responsibility. | Crash: No Fire: No | Unknown |
| Jul 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed with coolant leaking into cylinder #3. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 61,000. | Crash: No Fire: No | 61,000 |
| Jul 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that while the vehicle was idling, the vehicle struggled to remain running. The contact stated that the failure persisted, and the check engine warning light illuminated. The contact took the vehicle to a dealer where it was discovered that there was coolant on the spark plugs, with coolant intrusion into cylinder #2. Due to the failure, the contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The contact was transferred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 50,000. | Crash: No Fire: No | 50,000 |
| Jul 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated that upon starting the vehicle, the vehicle was shaking abnormally with the check engine warning light illuminated. The contact took the vehicle to an independent mechanic where an OBD Scanner retrieved code for a misfire. The contact then had the spark plugs and ignition coils replaced; however, the failure persisted. The vehicle was then taken to another independent mechanic where it was discovered that there was coolant intrusion into cylinder #2. Upon investigation, the contact discovered Technical Service Bulletin: 22-2229. The dealer and the manufacturer were notified of the failure and informed the contact that there was no recall on the VIN. The vehicle was not repaired. The failure mileage was approximately 61,000. | Crash: No Fire: No | 61,000 |
| Jul 2024 | ENGINE | 100,000 Miles ad 2 months out of warranty -- dealer indicated the check engine light code of P0302 is a collant intrusion and the entire engine needs to be replaced for $10,454. This appears to be a reoccuring problem with Ford Edge Ecoboost. | Crash: No Fire: No | Unknown |
| Jul 2024 | ELECTRICAL SYSTEM,STRUCTURE | The contact owns a 2018 Ford Edge. The contact stated that the dashboard lights were abnormally dim. The contact stated that after the vehicle was parked, the vehicle failed to restart. After waiting for a while the contact was able to restart the vehicle with the Push to Start button. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the electrical wiring underneath the rear panel was damaged due to water leaking into the compartment. The rear panel was replaced to prevent further failure. The contact was unsure if the wiring had been replaced. The manufacturer was made aware of the failure and confirmed the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 119,000. | Crash: No Fire: No | 119,000 |
| Jul 2024 | ENGINE AND ENGINE COOLING | The contact owns a 2018 Ford Edge. The contact stated while driving at an undisclosed speed, the engine misfired, and the check engine warning light illuminated. The contact also stated that the temperature gauge indicated that the engine was overheating. The contact checked the coolant level and discovered that the coolant level was low; however, the contact stated that there were no indications of a coolant leak. In addition, the contact stated that smoke was coming from the exhaust pipes. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with a blown head gasket. The contact was informed that the head gasket needed to be replaced. The vehicle was being repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 78,500. | Crash: No Fire: No | 78,500 |