Complaint volume
503 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
503 consumer-submitted complaints on record for the 2018 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
503 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, engine, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 10 crash reports, 4 fire reports, 8 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage is available on 195 complaints, with an average reported failure mileage of 44,903 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
503 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Dec 2023 | POWER TRAIN,ENGINE | unknow getting gas in oil at 62532 miles on it which can cause the motor to grenade. a lot of the 5.3l on 2018 has this trouble from watching utube and using research, should be recalled and transmissions trouble as well. | Crash: No Fire: No | Unknown |
| Dec 2023 | AIR BAGS | The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving approximately 45 - 50 MPH, there was an explosion on the passenger’s side of the vehicle followed by a cloud of white smoke. The driver's side seat belt had loosened and failed to retract. The contact noticed a message on the instrument panel stating "Service Restraint System" at the time of the explosion. The contact stated that the interior lights and the flashers remained illuminated after the explosion. The contact was able to drive the vehicle home and turn off and then restarted the vehicle. The vehicle was taken to the dealer where it was diagnosed that the canister for the air bag had exploded; however, the air bag had not deployed along with the canister. The vehicle had not been repaired. The manufacturer was made aware of the issue, and it was confirmed that the vehicle was not included in the Takata Recall. The contact was referred to the NHTSA Hotline to file a complaint. The failure mileage was 118,000. | Crash: No Fire: No | 118,000 |
| Dec 2023 | SERVICE BRAKES | When I hit the brakes the brake pedal gets hard and I can hear air leak from around the brake pedal. There is a recall for this but my VIN does not fall into the recall, per the dealership and Chevrolet. The description of the recall is the identical thing that is happening when I hit the brakes. The recall info is listed below. Service brakes, hydraulic Recall date 2020-10-01 Recall no. 20V603000 General Motors LLC (GM) is recalling certain 2018 Cadillac Escalade, Chevrolet Silverado 1500 and Tahoe, GMC Sierra 1500 and Yukon vehicles equipped with either a 5.3L or 6.2L V8 engine. The output of the mechanical vacuum pump can decrease over time, decreasing the amount of vacuum/power brake assist. Hide details Recall consequence A decrease in brake assist can increase the brake pedal effort and distance required to stop the vehicle, increasing the risk of a crash. Recall action GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall is scheduled to begin November 16, 2020. Owners may contact GM customer service at 1-866-522-9559, Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N202300860. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING,SUSPENSION,POWER TRAIN | I purchased this vehicle from Galles Chevrolet in Albuquerque New Mexico as a certified pre owned vehicle. Couple of days after I noticed a vibration coming from the front steering and drivetrain I immediately took it back to Galles and they told me nothing was wrong with it and that the aggressive tires was what I was feeling. So I took it back and drove it for a couple of weeks and the vibration started getting worse so took it back again they rotated and balanced the tires and said it was fine. A few weeks passed and it started again took it back and told me tires were out of round and that was what I was feeling 21/2 months it sat in the back lot until they figured out who was gonna replace the tires. Finally got the truck back and it was ok until the new tires started cupping again and the vibration was back in total I took it in about 8 times in past 18 months for the same issue and to this day has not been resolved. According to GALLES CHEVROLET the technician stated that that was normal for a 2500 4 wheel drive truck with aggressive tires drives and assured me that there’s nothing wrong with the vehicle. Now look at the video and tell me if that’s normal for this truck For some reason it’s not letting me load a video of me moving the wheel up and down side to side where it moves about 3” with the steering wheel locked wheel is very very loose | Crash: No Fire: No | Unknown |
| Dec 2023 | SERVICE BRAKES | Both front brakes applied themselves going down highway. Brake pedal was hard and stiff. Had to pull over. Brakes did not disengage for several minutes. Could not get brakes to release. After turning the vehicle off, drove to nearest auto repair shop, and brakes seized again going barely 20 mph. Chevrolet dealership did diagnostics and could not find anything obvious. No warning lights or issues occurred before this moment. Vehicle is available for inspection upon request. Unknown exact cause. Has occurred since diagnostics. No replacements or work has been done directly related to this issue as nobody is certain what the cause is. | Crash: No Fire: No | Unknown |
| Dec 2023 | STEERING | While driving my truck on [XXX] , steering locks up, unable to turn the steering wheel. Crashes into guard rail going approximately 57mph, thankfully no other vehicle involved in this matter. I was not hurt, and had seatbelt buckled and then noticed damaged on the drivers side of the truck. Which included front bumper, left headlamp assembly, left front fender, left upper control arm, damage to front and rear doors, bedside panel, rear bumper and both wheels, and tires. Gerber Collision body shop in Henderson, Ky wrote the estimate and did the repairs for approximately $16,000.00 in damage and paint. On 10/02/2023 we took this truck to Kenny Kent Chevrolet for power steering intermittently going out, and they replaced the battery, codes for low voltage to power steering module. Tested battery and found to test bad, so they replaced the battery. Checked for codes and none were found after replacement of the battery, appeared to be the point of failure at this time. That repair was $404.96, kind of strange on part availability for a electric power steering is on BACKORDER! and module is not serviced separately, and even NO RECALLS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) | Crash: Yes Fire: No | Unknown |
| Oct 2023 | FUEL/PROPULSION SYSTEM | The plastic fuel pump module (GM part # 13510918) has cracked. The top flange that rests against the top of the fuel tank has an approximately 3 inch crack. The indications were a failed EVAP Check Engine Light PO442 (Small leak). The vehicle had less than 35K miles at the time. Contacted dealer who stated that it was a common problem. Also contacted GM but they provided no assistance. This crack could lead to fuel leaking from the top of the tank. The issue required the fuel pump module assembly to be replaced. | Crash: No Fire: No | Unknown |
| Oct 2023 | STEERING,ELECTRICAL SYSTEM,UNKNOWN OR OTHER | I have a 2018 chevy Silverado 1500 crew cab, I’ve been having problems where the truck warning light would come on saying “service stability control” and the truck would turn off when reversing and while driving on highway and the light flickers and the steer wheel would lock up as well, please help me out, I have searched over the web and have seen other people posting about it and having the same problems but yet Chevy has not done anything about it, this is a safety hazard | Crash: No Fire: No | Unknown |
| Oct 2023 | POWER TRAIN | Torque converter failed resulting in failure of transmission. Requiring complete replacement of transmission at the cost of $7100 from dealership. | Crash: No Fire: No | Unknown |
| Oct 2023 | ELECTRICAL SYSTEM,ENGINE,FUEL/PROPULSION SYSTEM | The component or system that failed or malfunctioned, FUEL PUMP ( METAL FLAKING IN FUEL SYSTEM ) has caused 1 or more CYLINDERS to FAIL. It is available for inspection upon request. My safety as well as the safety of many other motorists was put at high risk due to the fact that I had a 40ft. trailer hitched to the truck at the time the engine power was reduced. thus causing my vehicle to loose power while driving on a major highway. The 2018 Chevy Silverado was diagnosed by the Chevrolet Dealership doing-business-as ASCHENBACH CHEVROLET located at 925 East Main Street, Wytheville, VA 24382. The vehicle has not been inspected by the Manufacturer. When pressing down on the gas pedal, the truck would not accelerate as normal, then a message appeared on the dash-screen ENGINE LOOSING POWER. MAJOR ENGINE FAILURES & REPRODUCED REPAIRS: **JANUARY 2022 ENGINE REBUILT/REPLACED - Seguin Chevy Dealership **APRIL 2022 FAILED KNOX SENSORS - POWER REDUCED - Rush Elgin Chevy **NOVEMBER 2022 ENGINE REPLACEMENT, FAILED FUEL INJECTORS, GLO PLUGS & COOLANT LEAK - Robbins Chevy Dealership ** SEPTEMBER 2023 FAILED FUEL PUMP, FUEL INJECTORS - Aschenbach Chevy | Crash: No Fire: No | Unknown |
| Sep 2023 | ELECTRICAL SYSTEM | At random the touch screen/radio will continuously switch through screens and apps while operating and will become extremely warm to the touch. The display screen on the instrument panel will also scroll through randomly. The heat will stay on continuously even though it is off. | Crash: No Fire: No | Unknown |
| Sep 2023 | ELECTRICAL SYSTEM | turned on rear window defrost and unit started smoking badly with a chemical smell while driving truck. I pushed button to turn rear defrost off so it wouldn't start on fire but the unit had heated up so badly it shattered the window it was touching. | Crash: No Fire: No | Unknown |
| Sep 2023 | FUEL/PROPULSION SYSTEM | UNKNOWN I had performed preventative maintenance this evening, fuel filter replacement and noticed after I pulled the fuel filter from the housing and tipped housing back upright, there was what appeared to be brass/gold metal shavings in the bottom of the housing in a little puddle of fuel. If there is metal shavings in the filter, that is a problem. Not sure if it would be fuel pump, or lift pump. Truck runs fine, I do get some hesitation from time to time, but not always. No warning lights/indicators, no water in fuel indicator, or presence of water in fuel. I am worried about safety if metal shavings contaminate entire fuel system, plugging injectors shutting down the truck on the interstate. | Crash: No Fire: No | Unknown |
| Sep 2023 | POWER TRAIN | The GM 6L80 transmissions have a faulty torque converter. When it goes out it causes a horrible vibration and drive train failure. Which leaves you stranded in traffic or on the side of a busy highway. These transmissions have been installed by GM since 2013 knowing they fail prematurely as early as 60k miles. It’s a running joke that this transmission saved repair shops because of the sheer amount of failures. With the cost passed on to consumers. There are several in detail breakdowns of the defect in this part on various social media platforms and Internet forums. You can call any transmission shop across the nation they can confirm the defect. There where no warning lights prior to, during, or after the failure. | Crash: No Fire: No | Unknown |
| Sep 2023 | ENGINE | GM has produced millions of vehicles with the 5.3 motor with AFM,DOD,VVT issues. They are well aware of this issue. The factory defect causes the lifters to collapse causing catastrophic engine failure. This posses a hazard to consumers in traffic trying to navigate their stalled vehicles off the roadways. GM customer service is rude and dismissive, furthermore they offer no assistance to fix these problems. The issues with these motors is well documented and any repair shop/ dealership can confirm these issues. There is no indication from warning systems prior to this failure. However there are multiple Dash warning lights after the catastrophic failure occurs. The cost is passed to consumers to address these issues. | Crash: No Fire: No | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC),ENGINE | The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the Stabili-trak warning light was illuminated. While driving approximately 60 MPH, the vehicle stalled. While making a turn at 40 MPH, the vehicle shut off. The contact used OnStar to perform a diagnostic test, and the result was a failure with the fuel pump. The vehicle was taken to the local dealer, where it was diagnosed that the fuel pump needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken to another dealer, Chevrolet of West (225 T M W Pkwy, West, TX 76691) where it was diagnosed that the battery fuse box and ground cables needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 41,000. | Crash: No Fire: No | 41,000 |
| Aug 2023 | UNKNOWN OR OTHER,ENGINE | Upon light acceleration of the vehicle, a rough gearshift occurred followed by a check engine light and the vehicle continued to shift roughly and idled roughly. After months of diagnostic work and attempts at repairs, it was determined the lifters were the issue. From independent research I understand this is a somewhat common (and pricey) issue. I’m not sure why there is not a recall for the cheap lifters, but I would like to pursue possible reparations for this fault of GM that has left me without a vehicle and left me with a great financial burden for over six months. | Crash: No Fire: No | Unknown |
| Aug 2023 | SERVICE BRAKES | Brake caliper warped | Crash: No Fire: No | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM,UNKNOWN OR OTHER,SERVICE BRAKES | Service Trailer brake light would ding and appear randomly while parked and driving with no trailer or load hooked. Radio jumps screens making phone calls disconnecting Bluetooth just spazes out. Truck is currently sitting at the dealer suggesting a TCM repair. Truck will be in Drive and roll backwards. Driving down the road vehicle just goes limp.. no power nothing. Absolutely disgusted with my purchase and what I’m going through with my 2018 Silverado | Crash: No Fire: No | Unknown |
| Aug 2023 | ENGINE | without warning engine stalls | Crash: No Fire: No | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM,SERVICE BRAKES | WARNING LIGHT CAME ON TODAY 08/17/23-TRAILER BREAK SYSTEM-WHILE DRIVING. I DON'T PULL NOR HAUL ANYTHING WITH THIS VEHICLE, IT STAYS PARKED.. I FEEL THAT THIS IS A DEFECT IN THE WIRING SYSTEM AND NEED TO BE RECALLED ON THIS ISSUE. I SEE SEVERAL COMPLAINTS ABOUT THE SAME ISSUE ON THIS MAKE AND MODEL. TOOK TO DEALERSHIP WHERE I BOUGHT, AND WARRANTY OUT. 2018 MODEL AND KEPT BLINKING ON AND OFF WHILE DRIVING. FOR SAFETY REASIN I NEED THIS REPAIR TAKEN CARE OF. NEED A RECALL SO CAN BE REPAIRED AT KNOW COST. | Crash: No Fire: No | Unknown |
| Aug 2023 | STRUCTURE | Have had two different door actuator/locking mechanisms fail on both rear doors. This is an easy part to replace and is able to be replaced by the consumer. Both times it was replaced the actuator failed immediately in the locked position. Door could not be opened from the inside or the outside and had to have door panel cut off to reopen. After the second failure, the GM Dealer tech showed me a "trick" that was only known to GM techs and that if the consumer did not replace the latch with the undocumented "trick" and only used the standard repair manual the latch would fail as such. I approached GM for an answer on this and they stated that I am not a licensed GM technician and should not attempt to do anything on my vehicle other than put gas in it and drive it. While I do understand that at times it is necessary for a trained professional to be involved, but that should not be the case for a door latch. The lack of concern on GMs part as the door had to be cut off because of this is irresponsible. There are plenty of other stories of the same issue occurring with this same style of latch. Someone could easily be trapped in the vehicle with this issue and killed. | Crash: No Fire: No | Unknown |
| Aug 2023 | ENGINE | Driving and truck down shifted and dash said Brake assist then said transmission temperature was 250 degrees | Crash: No Fire: No | Unknown |
| Aug 2023 | POWER TRAIN | The truck excellerate when I stop at stop sign or red light, with my foot on brake pedal acts like it is going to take off without my foot on gas | Crash: No Fire: No | Unknown |
| Aug 2023 | ELECTRICAL SYSTEM,ENGINE | The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving approximately 70 MPH, the vehicle stalled. The vehicle was restarted after five minutes. The check engine warning light was illuminated. The vehicle was taken to a dealer where it was diagnosed and determined that the battery needed to be replaced. The vehicle was repaired but the failure recurred. The manufacturer was notified of the failure. The failure mileage was 112,000. | Crash: No Fire: No | 112,000 |