Complaint volume
508 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
508 consumer-submitted complaints on record for the 2018 Chevrolet Silverado, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
508 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are power train, engine, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 10 crash reports, 4 fire reports, 8 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage is available on 195 complaints, with an average reported failure mileage of 44,903 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
508 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Aug 2018 | POWER TRAIN | IN MAY 2018 I PURCHASED A NEW CHEVY SILVERADO LT Z71 PU. I LIVE IN COLORADO AND WHEN I DRIVE THE TRUCK DOWN THE I-70 MOUNTAIN PASS THE TRANSMISSION IS DOWNSHIFTED BEYOND WHAT IO WOULD CALL A SAFE DOWN SHIFT. IM TRAVELING DOWN THE PASS, JUST COASTING, DOWN HILL ASSIST MODE IS OFF @ ROUGHLY 55 MPH THE TRANSMISSION DOWN SHIFT HARD. THE RPM GOES FROM ~1850 TO ~3800 RPM. THE ENGINE AND TRANSMISSION AND ENGINE BOTH MAKE A LOT OF NOISE WHEN THIS HAPPENS. I TRAVELED THE PASS ABOUT 8 TIME NOW AND THE TRUCK DOES THIS FUNNY SHIFT EVERYTIME AND I HAVE PICTURE SHOWING 4 EVENTS. I'VE TAKING THE DRIVE INTO THE DEALER AND SINCE THE COMPUTER DOESN'T LOG A ERROR CODE THE DEALER DOESN'T KNOW WHAT TO DO. THIS PAST WEEK THEY GAVE ANOTHER 2018 P/U WITH THE SAME TRANNY AND ENGINE AND THAT TRUCK DID NOT DO THE SAME DOWNSHIFT. I BELIEVE THERE IS SOMETHING WRONG WITH MY TRUCK AND ALSO IF THIS EVENT HAPPENED IN THE WINTER ON A SNOWY ROAD THE TRUCK WOULD SPIN OUT OF CONTROL AND CAUSE A ACCIDENT AND IS A HUGE SAFETY CONCERN. I ALSO FILED A COMPLAINT WITH GM BUT THEY ARE REALLY NOT HELP TO RESOLVE THIS PROBLEM. THE DEALER LOOKED AT THE TRUCK AGAIN TODAY, NO CODES RECORDED, THE RESET THE TRANSMISSION MEMORY TODAY TO TRY AND SATISFY MY NEED TO DO SOMETHING. I NOW WAITING TO HEAR BACK FROM THE DEALER ON THE NEXT STEPS. I WILL ALSO CALL GM AGAIN TO GIVE THEM THIS INFORMATION. I AM ATTACHING PICTURE THAT CLEARLY SHOW THIS PROBLEM. I ALSO GIVEN THE DEALER THE SAME PICTURES. | Crash: No Fire: No | 1,200 |
| Aug 2018 | FUEL SYSTEM, GASOLINE | 2018 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO GAS NOZZLE GETTING STUCK IN FILL TUB WHILE PUMPING GAS. *LD THE CONSUMER STATED THE MANUFACTURER AND DEALER WERE NOTIFIED. THERE WAS NO KNOWN REPAIR. *JS | Crash: No Fire: No | Unknown |
| Aug 2018 | ELECTRICAL SYSTEM | TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS TAKEN TO THE DEALER (LAKE CHEVROLET, 31201 AUTO CENTER DR, LAKE ELSINORE, CA 92530) WHERE IT WAS EXPLAINED TO THE CONTACT THAT TOUCHING THE KEYS COULD CAUSE THE VEHICLE TO STALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 5,200. | Crash: No Fire: No | 5,200 |
| Aug 2018 | POWER TRAIN | PARKED AND SHUT OFF, DISCONNECTED TRAILER. TRUCK ROLLED BACK WHILE IN PARK. I JUMPED OUT OF WAY AND TRIED TO OPEN DOOR TO STOP. DOOR KNOCKED ME DOWN AND CONTINUED BACKWARDS DRAGGING ME. FINAL STOP OVER EDGE OF POND AGAINST TREE STUMP. HAD TOWED TO DEALER FOR INSPECTION BY CHEVY ENGINEER. 2 WEEKS NO COMMUNICATION. | Crash: No Fire: No Injuries: 1 Medical attention | 950 |
| Aug 2018 | STEERING,SUSPENSION | DRIVING AT HIGHWAY SPEED HOLDING THE STEERING WHEEL STRAIGHT THE TRUCK WILL MOVE QUICKLY TO THE LEFT LANE SOME TIME AND THEN OTHER TIMES TO THE FAR OUTSIDE OF THE RIGHT LANE. ALSO I HAVE HAD IT MOVE ALL THE WAY TO LEFT LANE AND THE ALL THE WAY BACK ACROSS THE RIGHT LANE TO OFF THE ROAD. HAVE NOTICE AS WELL THAT YOU CAN BE TURNING THE STEERING WHEEL TO THE RIGHT AND THE TRUCK IS STILL GOING TO THE LEFT. WHEN DRIVING IN A CURVE AND COMING BACK TO CENTER FROM THE RIGHT IT WILL SNAP BACK REALLY FAST NOT NICE AND EASY LIKE FROM THE LEFT. THE TRUCK HAS DONE THIS FROM DAY ONE I HAVE TRIED TO GET GM TO FIX IT BUT THE SAY THERE NOTHING WRONG I HAVE DROVE 7 OTHER TRUCK LIKE MINE AND THEY ALL HAD LIKE THERE SHOULD THE DRIVE STRAIGHT DOWN THE ROAD. | Crash: No Fire: No | 80 |
| Mar 2018 | EXTERIOR LIGHTING | THIS NEW STYLE OF HEADLIGHTS DO NOT PROVIDE THE NECESSARY LIGHT REQUIRED TO SEE IF ANY WILDLIFE ALONG THE SHOULDER OF THE HIGHWAY THAT WILL ENTER YOUR DRIVING AREA WHILE DRIVING AT NIGHT. WOULD SUGGEST THEY REPLACE THESE HEADLIGHTS WITH A BETTER QUALITY OF LIGHTING AT NIGHT. LOW BEAM AND HIGH BEAM LIGHTS ARE NOT BRIGHT ENOUGH TO SEE WELL FOR HAZARDS. THIS WILL PROVIDE FOR MORE ACCIDENTS ON THE HIGHWAYS IF LEFT THE WAY THEY ARE. | Crash: No Fire: No | 1,600 |
| Feb 2018 | STEERING,POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC) | TRUCK STATIONARY. STARTED ENGINE. IMMEDIATELY MESSAGE SHOWED UP ON DASHBOARD INDICATING STEERING ASSIST LOW, DRIVE CAREFULLY. NO POWER STEERING. TRACTION CONTROL WARNING LIT. SHIFTED INTO REVERSE; TRUCK WOULD NOT MOVE AS IF IN NEUTRAL. TRUCK MOVE MOVE FORWARD IN DRIVE. SHUT OFF ENGINE AND RESTARTED TWICE. NO CHANGE. DID NOT ATTEMPT TO DRIVE. | Crash: No Fire: No | 1,020 |
| Feb 2018 | UNKNOWN OR OTHER | I BOUGHT THIS TRUCK BRAND NEW FROM THE DEALER, I HAVE 70 MILES ON IT, THE TRUCK SHAKES AT 75-85 MPH, DEALER SAYS IT OK. I PAID 40K FOR THIS AND ITS NOT OK WITH ME. | Crash: No Fire: No | 70 |