Complaint volume
503 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Chevrolet Silverado Complaints
503 consumer-submitted complaints on record for the 2018 Chevrolet Silverado, grouped by component category.
503 Total complaints
10 Crash reports
4 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 10 crash reports, 4 fire reports, 8 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 195 complaints, with an average reported failure mileage of 44,903 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Chevrolet Silverado complaints?
10 Crash
4 Fire
8 Injury
1 Fatality
15 Towed
6 Medical attention
What are the most common 2018 Chevrolet Silverado complaint categories?
POWER TRAIN 103
ENGINE 45
SERVICE BRAKES 39
UNKNOWN OR OTHER 31
ELECTRICAL SYSTEM 28
SUSPENSION 15
POWER TRAIN,ENGINE 14
STEERING 13
ELECTRICAL SYSTEM,SERVICE BRAKES 12
SERVICE BRAKES, HYDRAULIC 9
503 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Sep 2019 | POWER TRAIN | AT APPROXIMATELY 15,000 MILES I WAS PARKED IN A YARD AND BLOCKED IN SO I BACKED UP ON A SMALL HILL AND THE TRUCK JERKED BADLY FOR ABOUT 15 FEET I THOUGHT IT WAS THE POSITIVE TRACTION TRYING TO CATCH ON THE GRASS BUT FURTHER INTO DRIVING THE TRUCK I NOTICED IT HAPPENING MORE AND MORE IN FORWARD OR REVERSE AND IN SHIFTING INTO GEARS ARE AT TIMES HARD. THE LAST INCIDENT I WAS TAKING OFF FROM A RED LIGHT TODAY AND AROUND 40 MPH IT HAD A JERK/ HARD SHIFT, MY TRUCK IS A DAILY DRIVER AND I HAVE 44,000 MILES ON IT CURRENTLY. I AM A HARDWORKING AMERICAN THAT PURCHASED THIS $40,000 TRUCK FOR DEPENDABILITY BECAUSE I DO A LOT OF DRIVING AND WOULD LOVE FOR SOME ONE TO PUT A STOP TO THIS NONSENSE THERE ARE ALREADY SO MANY COMPLAINTS ONLINE ABOUT THIS 8 SPEED TRANSMISSION JERKING AND SNATCHING AT RANDOM TIME CAN YOU ALL PLEASE MAKE GM RECALL THESE AND BE HELD ACCOUNTABLE FOR THE JUNK TRANSMISSIONS. THANK YOU, [XXX] REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR | Crash: No Fire: No | 15,000 |
| Jul 2019 | POWER TRAIN | TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING TRANSMISSION FAILURE. AFTER THE CONTACT WENT BACK AND FORTH WITH THE MANUFACTURER AND DEALER (BILL CRAMER CHEVROLET BUICK GMC, 2251 W 23RD ST, PANAMA CITY, FL 32405, (850) 250-1403), THEY SETTLED ON TRADING THE CONTACT'S 2015 SILVERADO FOR A 2018 SILVERADO WITH THE SAME TRANSMISSION FAILURE. THE CONTACT RESEARCHED THAT CHEVROLET WAS SERVED WITH A CLASS ACTION LAWSUIT FOR THE TRANSMISSION. THE MANUFACTURER WANTED THE CONTACT TO GO THROUGH THE SAME PROCESS FOR DIAGNOSING THE 2018 MODEL AS HE DID WITH THE 2015 MODEL. THE CONTACT WOULD HAVE TO MAKE AN APPOINTMENT WITH THE DEALER AND HAVE A SENIOR ADVISOR FROM THE MANUFACTURER CALL HIM BACK. THE CONTACT WANTED TO KNOW IF HE SHOULD FILE UNDER THE LEMON LAW WITH HIS STATE'S ATTORNEY GENERAL'S OFFICE. THE FAILURE MILEAGE WAS 0. | Crash: No Fire: No | Unknown |
| Jul 2019 | POWER TRAIN | WHEN DRIVING ON HIGHWAY TRANSMISSION SURGES/PULSATES UNDER LIGHT ACCELERATION. WHEN ACCELERATING MOST OFTEN WHEN VEHICLE IS ALREADY IN MOTION THERE IS A EXTREME DELAY IN SHIFTING WHICH CAUSES A JERK AT LOWER SPEEDS OR AN DELAYED THEN HARD SHIFT AT SLIGHTLY HIGHER SPEEDS. MOST NOTICEABLE IN TRAFFIC. | Crash: No Fire: No | 1,000 |
| Jul 2019 | UNKNOWN OR OTHER | THE VEHICLE VIBRATES THROUGH THE STEERING WHEEL AND SEAT WHEN TRAVELING AT HIGHWAY SPEEDS. THE DEALER BALANCED AND CHECKED ROAD FORCE ON WHEELS AFTER 5,000 MILES AND REBALANCED TWO WHEELS. VIBRATION STILL EXISTS AND APPEARS TO BE GETTING WORSE WITH MORE MILES. THE WHEEL BALANCE DIDN'T FIX THE PROBLEM. | Crash: No Fire: No | 8,000 |
| Jun 2019 | POWER TRAIN | TRANSMISSION CLUNKS WHEN SLOWING DOWN | Crash: No Fire: No | 15 |
| Jun 2019 | POWER TRAIN | BOUGHT THIS TRUCK BRAND NEW WITH 9 MILES ON IT. (PREVIOUSLY DROVE A RAM 1500). MY FIRST GM PRODUCT I'VE BOUGHT IN MY LIFE AND I'M DISGUSTED! I'M A VICTIM OF THE 'TRANSMISSION HARSH DOWNSHIFT SYNDROME'. SLOWING DOWN NORMALLY IS CLUNKY, NOTHING SMOOTH ABOUT THIS 'AUTOMATIC TRANSMISSION' 6 SPEED BTW. WHEN SLOWING DOWN ABRUPTLY (IN STOP N GO TRAFFIC), TRANSMISSION SLAMS INTO GEAR WHILE DOWNSHIFTING, FEELS LIKE I'M BEING REARENDED. TOOK IT TO THE DEALERSHIP A TOTAL OF 6 TIMES, THEY SAY 'OPERATING AS DESIGNED'....YEA RIGHT. MY RAM NEVER DID THIS...TALKED TO CORPORATE ON 2 SEPARATE OCCASIONS... 'THERE IS NOTHING WE CAN DO' IS WHAT THEY TELL ME. POOR DESIGN, HATE THE TRUCK, DISGUSTED WITH GM. I'M NOW MAKING DOUBLE PAYMENTS TO GET OUT FROM UNDER IT (BECAUSE I'M UPSIDE DOWN FROM BUYING BRAND NEW AND GM THINKS SO MUCH OF THEIR PRODUCT TO CHARGE AN ARM AND A LEG AND MY FIRST BORN) TO TRADE IT IN ON EITHER A FOREIGN CAR OR BACK TO RAM. GM DOESN'T CARE, RICH BILLIONAIRES CRAPPING ON THE MIDDLE CLASS, TOO MANY 'PENCIL PUSHERS' CREATING 'NEW DESIGNS' TO BE FUEL EFFICIENT AND IMPRESS THEIR BOSSES TO MAKE THEIR BONUS. NEWS FLASH....WE BUY TRUCKS NOT BE FUEL EFFICIENT, BUT TO BE MANLY AND HAUL THINGS AND GO OFF ROAD AND CARY A FEW PASSENGERS WHILE WE'RE AT IT!! SAVE YOURSELF THE HASSLE AND DONT BUY A GM PRODUCT. | Crash: No Fire: No | 8,000 |
| Jun 2019 | SUSPENSION | MY TRUCK BARELY HAS 17K MILES AND I NOTICED EVERYTIME I HIT A BUMP I SOUNDS LIKE MY SUSPENSION IS ALL [XXX] UP BOTH FRONT AND BACK I HONESTLY CAN'T BELIEVE THAT THEY CAN SOUND LIKE IF THEY WERE 150K WORNED OUT SHOCKS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: No Fire: No | 15,000 |
| Jun 2019 | SUSPENSION | STARTED TO HEAR CLUNKING NOISE AROUND 15,000 MILES. THE NOISE STARTED TO GET WORSE AS TIME WENT BY. FIRST IT WAS JUST WHEN DRIVING UP MY DRIVEWAY THEN IT WAS WHILE DRIVING OR EVEN STATIONARY PUSHING DOWN ON THE REAR BUMPER. FOUND THAT THE LEAF SPRINGS WERE CRACKED BUT IT WASN'T VISIBLE WHILE THEY WERE ON THE VEHICLE. | Crash: No Fire: No | 15,000 |
| Jun 2019 | SUSPENSION | TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL, ACCELERATOR PEDAL, AND CENTER CONSOLE EXPERIENCED EXCESSIVE VIBRATION. THE VEHICLE WAS TAKEN TO COUNTRY CHEVROLET (11 E. LEE HWY, WARRENTON, VA), BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 200. *BF *TR | Crash: No Fire: No | 200 |
| Jun 2019 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) | THIS HAS HAPPENED TWICE. THE VEHICLE WILL NOT SHIFT INTO GEAR, THE POWER STEERING DOESN'T WORK, AND OTHER ELECTRONIC OPTIONS DO NOT WORK. THIS HAS ONLY HAPPENED WHEN THE VEHICLE IS STATIONARY. THE FIRST TIME IT WAS PARKED AND STARTED, THE WEATHER WAS AROUND 50F AND CLEAR. THE SECOND TIME WAS AFTER GETTING GAS WHILE PARKED, THE WEATHER WAS CLEAR AND AROUND 82F. AFTER THE VEHICLE SITS FOR 10-15 MINUTES (OFF AFTER THE FIRST START) YOU CAN RESTART THE VEHICLE AND IT WILL GO INTO GEAR BUT IN A LIMP MODE STATE. THE POWER STEERING LIGHT WILL WORK BUT THE VEHICLE DOES NOT SHIFT CORRECTLY AND THE RADIO DOES NOT WORK CORRECTLY. THESE INCIDENTS HAPPENED APPROXIMATELY 5 MONTHS APART. | Crash: No Fire: No | 8,300 |
| Jun 2019 | POWER TRAIN | THIS TRUCKS TRANSMISSION SHIFTS WHENEVER IT WANTS TO... I WAS DRIVING 45MPH AND COASTING TO A RED LIGHT WHEN IT DOWNSHIFTS HARD BUT WHEN THE LIGHT TURNED GREEN AGAIN AND I PRESSED THE ACCELERATOR I HAD NO TORQUE, LIKE I WAS IN 5TH GEAR AND SHOULD HAVE BEEN IN 2ND. I PRESSED A BIT HARDER AND IT DOWNSHIFTED HARD AGAIN AND WAS AT 5K RPMS! I THOUGHT IT HAD AN 8 SPEED TRANSMISSION, BUT IT SURE DOESNT SEEM LIKE IT. MY TRUCK WAS NEW AND ONLY HAS 5K MILES ON IT. UNACCEPTABLE | Crash: No Fire: No | 5,300 |
| May 2019 | SERVICE BRAKES | THE TRUCK HAS LESS THAN 100 MILES ON IT. I HAD BEEN DRIVING AT 55 AND ENTERING TOWN. SLOWED TO 45, THEN 35, THEN 25 MPH. HAD A SLOW COAST DOWN HILL APPROX 200 YDS AT 25MPH WHILE LIGHTLY ON THE BRAKES. I ATTEMPTED TO STOP AS I WAS APPROACHING A STOPSIGN. THE BRAKE PEDAL PUSHED DEEPER THAN USUAL, WAS VERY HARD, AND I DID NOT HAVE MUCH STOPPING FORCE. I HAD TO STAND VERY HARD ON THE PEDAL TO GET IT STOPPED AND MY STOPPING DISTANCE WAS GREATER THAN USUAL. HAD THERE BEEN A PEDESTRIAN CROSSING THE STREET THERE WOULD HAVE BEEN A BIG PROBLEM. AS A LET OFF THE PEDAL TO CROSS THE INTERSECTION, THERE WAS A SURGE LIKE THE ENGINE WAS STUCK ON FAST IDLE OR LIKE WHEN ACCELERATING FROM A LOW RPM BRAKE STAND. AFTER THAT SHORT INCIDENT, BRAKE FUNCTION WAS BACK TO NORMAL AND I DROVE THE VEHICLE HOME WITHOUT ANOTHER ISSUE. | Crash: No Fire: No | 60 |
| May 2019 | SEAT BELTS | DURING A MINOR INCIDENT WITH LOW IMPACT AND AT A LOW SPEED, BOTH FRONT SEAT SEATBELT PRETNESIONERS FIRED OFF, LOCKING BOTH BELTS COMPLETELY AND FILLING THE TRUCK WITH SMOKE. NO ONE WAS IN THE PASSENGER SEAT WHEN THAT ONE ENGAGED. I WAS BACKING UP IN A SHOPPING CENTER PARKING LOT SLOWLY AND DID NOT SEE A CONCRETE SLAB BEHIND ME DUE TO THE ANGLE. | Crash: Yes Fire: No Injuries: 1 | 4,308 |
| May 2019 | STRUCTURE | MY SON WAS BACKING OUT OF A TIGHT PARKING SPACE AT OUR HOTEL. HE CHECKED HIS REAR CAMERA AND SAW THERE WERE CONCRETE POLES CLOSE BEHIND HIM SO HE BRAKED, BUT THE TRUCK JUMPED BACKWARD AND HIT THE POLE DENTING HIS BUMPER. | Crash: No Fire: No | 1,000 |
| May 2019 | UNKNOWN OR OTHER | I PURCHASE A 2018 CHEVROLET SILVERADO IN NOVEMBER OF 2018 THAT WAS DEFECTED. TOOK IT TO THE DEALERSHIP 3 TIMES FOR REPAIR FOR THE SAME PROBLEM. DEALERSHIP COULDN'T FIX IT SO THEY TRADED IT FOR ANOTHER 2018 SILVERADO. THE 2ND TRUCK HAS THE SAME PROBLEM WITH THE TRANSMISSION. IT'S MAKES A GRINDING VIBRATION BETWEEN 40 AND 50 MPH AND IT MAKES A SOUND LIKE SOMETHING IS GOING TO COME APART OR SOMETHING IS GETTING READY TO FALL OUT.DEALERSHIP HUFFINES CHEVROLET IN LEWISVILLE,TX SAIDS IT'S MY DRIVING HABITS. GENERAL MOTORS STATED THE PROBLEM GO'S AWAY OVER TIME. IF PROBLEM GO'S AWAY OVER A PERIOD OF TIME,WHY DID IT GO AWAY ON THE 1ST TRUCK. TRANSMISSION IS DEFECTED AND THEY KNOW IT. AT THIS POINT ALL I WANT IS MY MONEY BACK. I'VE BEEN FRUSTRATED FOR 6 MONTHS OVER MY TRUCK. IT'S UNSAFE TO DRIVE BECAUSE OF GRINDING AND VIBRATION. I'M NOW GOING TO CONTINUE TO MAKE PAYMENTS ON A UNSAFE DEFECTED VEHICLE. | Crash: No Fire: No | Unknown |
| Apr 2019 | POWER TRAIN | TRANSMISSION SLIPS, KNOCKS, AND GRINDS IN SOME INSTANCES. NO CHECK ENGINE LIGHT FROM THESE ISSUES BUT SPENT 30K + AND I HAVING THESE ISSUES AT 13,500 MILES. | Crash: No Fire: No | 13,504 |
| Apr 2019 | UNKNOWN OR OTHER | THE DOOR LOCKS CREATE A LIFE SAFETY ISSUE. I LOCKED MY TRUCK AND WENT INTO A STORE LEAVING AN ADULT PASSENGER IN THE TRUCK. I CAME OUT WITH PACKAGES AND ASKED THE PASSENGER TO UNLOCK THE DOOR. NEITHER THE DOOR LOCK SWITCH OR THE HANDLE WOULD ALLOW HER TO UNLOCK THE DOORS. THERE IS ABSOLTELY NO WAY A PASSENGER CAN GET OUT FOR ANY REASON IF THE DOORS ARE LOCKED AND THEY DON'T HAVE THE KEYS. THE DEALER SAY THIS IS PART OF THE SECURITY SYSTEM. THE OWNERS MANUAL DOESN'T GIVE ANY INSTRUCTION ON HOW TO DISARM THIS. PASSENGER LEFT IN TRUCK WITHOUT THE KEYES WITH THE DOORS LOCKED IS IN A DEATH TRAP BUILT BY CHEVROLET. | Crash: No Fire: No | Unknown |
| Apr 2019 | VISIBILITY/WIPER | THE REAR GLASS SHATTERED WHILE DRIVING. NOTHING HIT THE WINDOW. I SHATTERED ON ITS OWN WHILE DRIVING ON A SMOOTH ROAD. | Crash: No Fire: No | 8 |
| Apr 2019 | STEERING | STEERING LOSS WITH WARNING. I'VE HAD THE TRUCK FOR 100 MILES AND HAVE HAD THIS PROBLEM 8-10 TIMES. IN MOTION, STOPPED, TRANSITIONING INTO MOTION. QUICKLY MOVING FROM FORWARD TO REVERSE. | Crash: No Fire: No | Unknown |
| Apr 2019 | POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM | WHEN VEHILCE GOES FROM 6 CYLINDERS TO 4 CYLINDERS IT SHAKES REALLY BAD AND CAUSES HEADACHES AT ALL SPEEDS ! WORSE AT HIGHER SPEEDS | Crash: No Fire: No | 3,000 |
| Apr 2019 | AIR BAGS,SEAT BELTS | TL* THE CONTACT OWNED A 2018 CHEVROLET SILVERADO 1500. WHILE DRIVING 45 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND ENDED UP IN A RIVER EMBANKMENT. THE VEHICLE WAS TOTALED AND TOWED AWAY. THE AIR BAGS DID NOT DEPLOY AND THE SEAT BELT PRETENSIONERS FAILED. THE CONTACT SUSTAINED A BROKEN BACK AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 18,000. | Crash: Yes Fire: No Injuries: 1 Towed Medical attention | 18,000 |
| Apr 2019 | UNKNOWN OR OTHER | IN APRIL 2018, I PURCHASED A NEW 2018 CHEVROLET 1500 SILVERADO. IN NOVEMBER OF 2018 I NOTICED AN UNACCEPTABLE AMOUNT OF CORROSION ON THE CHASSIS. IN MARCH 2019, THE CORROSION HAS INCREASED TO THE TOTAL FRONT OF MY CHASSIS RUSTING. NOTE: THE MARKERS USED AS A REFERENCE FOR THE MANUFACTURE TO ASSEMBLE THE VEHICLE WERE STILL PRESENT, INDICATING A SHARPLY MARKER HAD ADHERED TO THE TRUCK BETTER THAN THE NOXRUST COATING. NOTE: I CLEAN MY VEHICLE REGULARLY( EVERY TWO WEEKS). I TOOK MY VEHICLE TO TWO SEPARATE CHEVROLET DEALERSHIPS TO NO AVAIL. THEY STATED THAT THE WARRANTY DID NOT COVER STANDARD DAMAGE TO THE PAINT. THE FAULT WAS NOT DAMAGE TO THE PAINT, RATHER THE WAX COATING SIMPLY DID NOT HOLD UP. ACCORDING TO THE SHOP RECORDS, MY TRUCK WAS STILL WITHIN THE 3 YEAR/36,000 MIKE BUMPER TO BUMPER WARRANTY MEASURING AT 30,521 MILES. PLEASE SEE THE ATTACHED PHOTOS FOR MORE DETAIL. | Crash: No Fire: No | 30,521 |
| Apr 2019 | POWER TRAIN | THE TRANSMISSION SLIPS OR SHUDDER, ALSO HAS FREE WHEELED WHEN GOING DOWN HILL AT SLOW SPEEDS, ALSO OCCURS IN REVERSE, USUALLY ABOUT 1 TO 2 CAR LENGTHS. HAVE RETURNED TO THE DEALER SEVERAL TIMES AND BEEN TOLD THAT GM DOES NOT HAVE A REMEDY. HAD THE SERVICE RECOMMENDATION OF A TRANSMISSION FLUED FLUSH DONE TWICE WITH DIFFERENT FLUID INSTALLED WITH NO CHANGE. HAS BEEN IN THE DEALERS SHOP FOR 3 WEEKS WITH GM LOOKING AT THE PROBLEM, NO SOLUTION IN SIGHT. NO CONFIDENCE THAT GM CAN FIX THE PROBLEM. THIS COULD DEVELOP INTO A SERIOUS SAFETY ISSUE. | Crash: No Fire: No | 8,500 |
| Mar 2019 | ELECTRICAL SYSTEM,SEAT BELTS,UNKNOWN OR OTHER | RADIO QUIT WORKING AND TRUCK WOULD NOT START TOOK IT TO DEALERSHIP THEY ORDERED NEW RADIO AND THEN LATER INSTALLED IT STILL DIDENT WORK ORDERED MODULE FOR IT TOLD THEM TRUCK WAS SHORTING OUT AND WOULD NOT START AND ASKED THEM IF I SHOULD LEAVE IT ON BATTERY CHARGER OVER NIGHT SO IT WOULD START IN MORNING THEY SAID YES KEEP DOING THAT UNTIL PART CAME IN IT DID AND THEY FIXED IT A MONTH AGO WAS AT MALL TRUCK UOULD NOT START TRIED IT AGAIN STILL NOTHING TOOK KEY OUT WAITED COUPLE MINUTES AND IT STARTED THEN SEATBELT STUCK IN DOOR AND WENT THROUGH DOOR PANEL AT HOME DEPOT TOOK IT TO DEALERSHIP THEY SAID IT WAS A SAFETY ISSUE AN COULD FIX THE SEAT BELT BUT NOT THE DOOR BECAUSE I PUT BLACK SILICONE ON DOOR TO COVER HOLE AND NOW THE HEADLINER WHERE YOU PUT YOUR SUNGLASSES IS FALLING DOWN WORRIED I BOUGHT A LEMON BUT NOT SURE BECAUSE THIS IS MY FIRST NEW TRUCK AND IT SEEMS LIKE THERE'S A DELAY WHEN YOU LET OF THE GAS AND IT STOPS GIVING THE ENGINE GAS | Crash: No Fire: No | Unknown |
| Mar 2019 | SUSPENSION,POWER TRAIN,UNKNOWN OR OTHER | TAKATA RECALL. WHILE BACKING OUT OF MY DRIVEWAY I HEARD A LOUD CLUNKING SOUND COMING FROM THE UNDER CARRIAGE OF MY TRUCK. IT STOPPED FOR A SECOND AND THEN DID IT AGAIN THE CLUNKING SOUND GOT PROGRESSIVELY LOUDER. I NOTICED THE SOUND AT LOW SPEEDS, HIGH SPEEDS, GOING OVER MINOR BUMPS AND BIG BUMPS IN THE ROAD. ADDITIONALLY, WHILE GOING OVER BIG BUMPS I COULD HEAR WHAT SOUNDED LIKE FLEXING AND/OR GRINDING METAL COMING FROM THE REAR SUSPENSION. I STOPPED THE VEHICLE AND PROCEEDED TO ROCK IT BACK AND FORTH AND NOTICED THE KNOCKING/GRINDING SOUNDS COMING FROM THE UNDER CARRIAGE AND THE SUSPENSION. I GOT BACK IN THE VEHICLE AND DROVE OFF AND THE SOUNDS AGAIN STARTED. I HAVE INFANT TWINS THAT I WAS DRIVING IN MY VEHICLE AT THIS TIME AND I BECAME VERY CONCERNED FOR THEIR SAFETY AND MINE. I TOOK THE VEHICLE TO THE DEALERSHIP (SINCE IT IS BRAND NEW AND AT THE TIME ONLY HAD 2-3K MILES ON IT). THEY SAID "ITS A KNOWN PROBLEM IN CHEVROLET TRUCKS" THE PAPERWORK THEY GAVE ME AFTER THE "REPAIR" STATED" LUBRICATE REAR LEAF SPRINGS AND RE-TORQUE BOLTS" THIS INDICATES I HAD LOOSE SUSPENSION COMPONENTS. THE PROBLEM OCCURRED AGAIN AND I AGAIN TOOK THE TRUCK TO THE DEALERSHIP. THEY AGAIN STATED THE SAME REPAIR AND REFUSED TO PROVIDE ANY OTHER REMEDY AND ALSO REFUSED TO REPLACE THE LEAF SPRINGS. THE SAME PROBLEM HAPPENED AGAIN. AGAIN I TOOK THE TRUCK TO THE DEALERSHIP AND AGAIN THEY REFUSED TO PROVIDE ANY OTHER FORM OF SERVICE TO REMEDY THE PROBLEM. MY TRUCK HAS LESS THAN 8K MILES ON IT AND IT HAS BEEN IN THE SHOP ON 4 SEPARATE INSTANCES FOR THE SAME SUSPENSION PROBLEM. THE CLUNKING AND LOOSE SUSPENSION NOISES HAVE RETURNED AND I WILL BE TAKING THE TRUCK IN FOR THE 5TH TIME. THIS IS UNSAFE, AND MY WIFE REFUSES TO DRIVE IN MY TRUCK NOR ALLOW ME TO DRIVE OUR CHILDREN IN OUR TRUCK BECAUSE SHES CONCERNED FOR THEIR SAFETY! | Crash: No Fire: No | 5,500 |