Complaint volume
503 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
2018 Chevrolet Silverado Complaints
503 consumer-submitted complaints on record for the 2018 Chevrolet Silverado, grouped by component category.
503 Total complaints
10 Crash reports
4 Fire reports
8 Injury reports
Complaint data reflects consumer-submitted reports. A complaint is not proof
of a defect, recall, or manufacturer fault. Enriched severity fields come
from official bulk records when the complaint can be matched by ODI number.
Buyer interpretation
How to use these complaints before buying
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
Pattern to inspect
The most common categories are power train, engine, service brakes. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Severity flags
Enriched records include 10 crash reports, 4 fire reports, 8 injury reports, and 1 fatality report. These fields come from complaint records and should be read in context.
Mileage clue
Mileage is available on 195 complaints, with an average reported failure mileage of 44,903 miles. Compare that with the mileage on the listing.
Questions to ask the seller
- Have you had any problems related to power train, engine, service brakes?
- Can I see recent maintenance and repair records?
- Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
- Can we also check the recall record for this 2018 Chevrolet Silverado?
Used-car checklist
Use these complaints before the test drive.
Build a buyer checklist to turn these issues into questions and inspection points.
2018 Chevrolet Silverado
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.
How severe are the 2018 Chevrolet Silverado complaints?
10 Crash
4 Fire
8 Injury
1 Fatality
15 Towed
6 Medical attention
What are the most common 2018 Chevrolet Silverado complaint categories?
POWER TRAIN 103
ENGINE 45
SERVICE BRAKES 39
UNKNOWN OR OTHER 31
ELECTRICAL SYSTEM 28
SUSPENSION 15
POWER TRAIN,ENGINE 14
STEERING 13
ELECTRICAL SYSTEM,SERVICE BRAKES 12
SERVICE BRAKES, HYDRAULIC 9
503 total complaints on record
Latest complaints
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2020 | ELECTRONIC STABILITY CONTROL (ESC) | FIRST THE CONTROLS ON THE STEERING WHEEL STOPPED WORKING, WHILE DRIVING ON A NORMAL STREET IN TOWN. THEN THE STABILITRAK SERVICE MESSAGE AND CHECK ENGINE LIGHT CAME ON WHILE DRIVING DOWN THE HIGHWAY. WHEN THE MESSAGE CAME UP THE TRUCK WOULD NO LONGER GO WHEN THE GAS PEDAL WAS PRESSED. PULLED OVER AND TURNED OFF THE STABILITRAK IN ORDER TO MAKE IT HOME AND THE TRUCK SHIFTED VERY HARD INTO EACH GEAR AND ONLY WOULD SHIFT BETWEEN 3000 AND 3500 RPMS. | Crash: No Fire: No | 43,000 |
| Sep 2020 | UNKNOWN OR OTHER | PURCHASED MY 2018 SILVERADO 1500 USED WITH APPROXIMATELY 32500 MILES ON IT. MY AIR CONDITIONING STOPPED WORKING AFTER ONLY APPROXIMATELY 39000 MILES ON THE VEHICLE. MANUFACTURER BUMPER TO BUMPER WARRANTY ENDS AT 36,000 MILES. THIS FIRST HAPPENED WHEN I GOT OFF OF WORK AND TRIED MY TO USE MY AIR CONDITIONING. | Crash: No Fire: No | 39,000 |
| Sep 2020 | ELECTRICAL SYSTEM | THE REAR DEFROSTER LIGHT IS FLICKERING. THIS IS A KNOWN RECALL IN CANADA FOR THIS SAME YEAR, MAKE AND MODEL. THIS IS A FIRE HAZARD. | Crash: No Fire: No | 48,289 |
| Aug 2020 | POWER TRAIN | MY VEHICLE IS HAVING HARD DOWNSHIFTING ISSUES. MAINLY FROM 2 TO 1 AND OCCASIONALLY FROM 3 TO 2. I NOTICE THERE ISNT A RECALL LISTED BUT IT DEFINITELY SEEMS LIKE A SERIOUS ISSUE. THAT COULD POSSIBLE CAUSE DAMAGE LATER ON. I'VE READ ONLINE THAT IT SEEMS TO BE A PRETTY COMMON ISSUE WITH THE SILVERADO 2014-2019. I WOULD LIKE AND EXPLANATION AND FIX PLEASE. CHEVROLET HAS CHECKED AND SAID IT DOESN'T READ AS AN ISSUE ON COMPUTER READING. THANKS | Crash: No Fire: No | 62,000 |
| Aug 2020 | POWER TRAIN | ON 8/17/2020 I STARTED GETTING A SEVERE SHAKING IN THE FRONT END OF MY 2018 CHEVROLET SILVERADO CREW CAB 4X4 LTZ. THINKING THAT I THREW JUST A WHEEL WEIGHT I TOOK IT TO MY PRIORITY CHEVROLET IN CHESAPEAKE VIRGINIA AND FOUND OUT IT HAS A SHUTTER SHAKE AS THE DEALERSHIP CALLED IT. AFTER DOING RESEARCH ON THIS I HAVE FOUND THAT THERE IS A CLASS ACTION LAW SUITE AGAINST GM ON THIS MATTER AND IS A VERY COMMON PROBLEM THAT PEOPLE ARE HAVING FROM YEARS 2014 THRU 2019. I WOULD THINK AFTER ALL THIS INFORMATION ON THIS A RECALL WOULD BE PUT OUT ON THIS.I DO NOT HAVE ANY DOCUMENTATION AT THIS TIME DUE TO IT STILL BEING AT DEALERSHIP FOR REPAIR.THIS HAPPENED WHILE DRIVING ON INTERSTATE 64 EAST BOUND AT A SPEED OF 55 UP TO 65 WHEN PROBLEM OCCURRED. | Crash: No Fire: No | 46,000 |
| Aug 2020 | ELECTRICAL SYSTEM,WHEELS,SERVICE BRAKES | AIR CONDITIONING WENT OUT TWICE, BRAKE PEDAL HARD AND WHEEL BEARING NOISE FROM REAR BECOMING LOUDER AFTER DEALER SAID IT WAS OKAY | Crash: No Fire: No | 30,000 |
| Aug 2020 | SEAT BELTS | THE MIDDLE REAR SEATBELT IN THE 2018 SILVERADO CREW CAB HAS A PLASTIC STRAP RETAINER THAT COMES APART EASILY, CAUSING THE SEATBELT TO GET STUCK ON ONE SIDE OR THE OTHER OF THE METAL POSITIONING BAR. THIS HAS HAPPENED WHILE DRIVING AND THE REAR CENTER PASSENGER'S SEATBELT WAS LEFT SLACKED. IT WILL ONLY RETURN ONCE THE SEATBELT STRAP IS MANUALLY CENTERED ON THE METAL POSITIONING BAR. THE CLIPS ON THE PLASTIC PIECE APPEAR TO BE INSUFFICIENT. THE CHEVROLET DEALERSHIP HAS REPLACED THE PLASTIC STRAP RETAINER PIECE ONCE ALREADY AND IT DID NOT CORRECT THE PROBLEM. | Crash: No Fire: No | 20,000 |
| Aug 2020 | POWER TRAIN,ENGINE | WHILE DRIVING ON INTERSTATE TOWING EMPTY 12' TRAILER, THE ENGINE STOPPED AND RECEIVED STABILITRACK MESSAGE AND TRANSMISSION TOO HOT. THIS HAPPENED AGAIN AFTER LETTING ENGINE COOL DOWN. HAD THE TRAMISSION FLUID CHANGED TWO DAYS LATER. DEALER JUST STATED THEIR WAS A LOSS OF COMMUNICATION WITH THE ENGINE. ONE WEEK LATER RECEIVED TRANSMISSION HOT, IDLE ENGINE MESSAGE ON THE INTERSTATE WHILE HAULING THE SAME TRAILER WITH ONLY A RIDING LAWNMOWER. PULLED OVER FOR 30 MINUTES AND DROVE THE REST OF THE WAY HOME AT A REDUCED SPEED. HIGHWAY SPEED WAS 70 MPH UNTIL IT OVERHEATED, THEN DROVE 50-55 MPH TO GET TO MY DESTINATION TRYING NOT TO LET TRANSMISSION TEMPERATURE OVER 220. | Crash: No Fire: No | 71,500 |
| Jul 2020 | SERVICE BRAKES | STARTED HAVING SOFT/HARD BRAKING ISSUES WHEN GOING AT LOW SPEEDS. PUMP THE BRAKE PETAL A FEW TIMES TO TRY AND APPLY MORE PRESSURE BUT DOES NOT DO THE TRICK. DO NOT SEE ANY ISSUE'S WITH LEAKS OR DAMAGE. SEEN RECALLS FOR VACUUM PUMPS WITH THE YEAR AND MODEL THE SAME. | Crash: No Fire: No | 44,000 |
| Jul 2020 | SERVICE BRAKES | LOSS OF POWER DUE TO VACUUM PUMP. MESSAGE POPS UP ON SPEEDO SAYING SERVICE BRAKE ASSIST AS THE BRAKES STOP WORKING. HAPPENS AT SLOWER SPEEDS WHILE MOVING (CITY DRIVING) | Crash: No Fire: No | 48,700 |
| Jul 2020 | UNKNOWN OR OTHER | I WAS CHANGING A FLAT TIRE. JUST AS I GOT THE SPARE ONTO THE BOLTS, THE JACK SNAPPED AND THE TRUCK CAME CRASHING DOWN. THE VEHICLE WAS IN MY SHOP AT HOME ON A LEVEL CONCRETE FLOOR. EMERGENCY BRAKE HAD BEEN APPLIED. | Crash: No Fire: No | 30,000 |
| Jun 2020 | POWER TRAIN,ENGINE | THE PLASTIC RADIATOR HAS CRACKED AND IS LEAKING COOLANT HEAVILY. TRUCK STILL UNDER POWERTRAIN WARRANTY BY GM IS ONLY OFFERING TO COVER 20% OF THE $1,823 REPAIR COST. I NOTICED IT WHEN STOPPED TO GET GAS, THE VEHICLE LEAKING APPROXIMATELY 1.5 GALLONS OF COOLANT WHILE STOPPED FOR APPROXIMATELY 3 MINUTES. THIS CAUSED THE VEHICLE TO OVERHEAT AND NEEDED TO ADD COOLANT JUST TO DRIVE TO SHOP. *TR | Crash: No Fire: No | 59,700 |
| Jun 2020 | POWER TRAIN,ELECTRICAL SYSTEM,FUEL/PROPULSION SYSTEM | WHEN I OPENED DOORS THE FUEL PUMP TURNS ON, WHILE I'M DRIVING IT SHIFTS AND RUNS FUNNY AND YOU HEAR POPPING NOISES. THE GAUGES MESS UP AND RADIO TURNS ON AND OFF. LIKE ITS BEING HACKED. *TR | Crash: No Fire: No | 9,700 |
| May 2020 | POWER TRAIN | TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35-50 MPH, THE VEHICLE DECELERATED, SHUDDERED AND LOSS MOTIVE POWER. THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS WERE ILLUMINATED. A WARNING MESSAGE INDICATED TRANSMISSION NEEDED TO COOL OFF; STOP THE VEHICLE. THE CONTACT CALLED STEVES CHEVROLET OF CHOWCHILLA LOCATED AT 1 AUTO PARK DR, CHOWCHILLA, CA 93610, AND INFORMED THEM OF THE FAILURE. THE CONTACT WAS ADVISED TO SCHEDULE AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT PART OF A RECALL. THE FAILURE MILEAGE WAS 79,800. | Crash: No Fire: No | 79,800 |
| May 2020 | STEERING,SUSPENSION,SERVICE BRAKES | I HAVE FILED A COMPLAINT ALREADY ABOUT MY 2018 SILVERADO1500 L, NEVER RECEIVED A RESPONSE ABOUT THE COMPLAINT FILED. MY TRUCK ROAD VERY ROUGH, IT HAD A BAD VIBRATION AND SHIMMY IN THE FRONT END. THE FRONT END WOULD NOSE DIVE WHEN BRAKING. THE TRUCK WOULD PULL TO THE RIGHT WHEN GOING AROUND A RIGHT CURVE. THE LEFT FRONT TIRE WAS RIDING ON THE OUTSIDE EDGE. TAKING TO LONG TO GET THE TRUCK TO STOP WHEN BRAKING. THESE COMPLAINTS WERE IGNORED BY THE GM SERVICE CENTERS, I WAS PRETTY MUCH CALLED A LIAR. THE LEFT SIDE FRONT TIRE EDGE WAS VERY VISIBLE TO THE EYE ON THE TIRE RIDING ON THE EDGE. CALLED A LIAR AGAIN. AT 16000 MILES I TOOK MATTERS INTO MY OWN HANDS. I BOUGHT NEW SHOCKS AND STRUTS AND HAD A CERTIFIED SERVICE CENTER PUT THEM ON. THE TRUCK RIDES WELL, NO MORE SHIMMY IN THE FRONT END, THE STEERING IS FINE GOING AROUND A RIGHT-HAND CURVE DOES NOT PULL TO THE RIGHT ANYMORE. THE TRUCK IS NOW BRAKING LIKE IT IS SUPPOSED TO. I HAVE A WARRANTY ON THIS TRUCK THE DEALERSHIPS DENIED THAT ANYTHING WAS WRONG WITH THE TRUCK. WHY WHEN I HAD THE SHOCKS AND STRUTS CHANGED THE PROBLEMS WENT AWAY. I KEEP THE GM SHOCKS AND STRUTS. I TOOK A STRUT AND PLACED THE ROD END ON A BOARD AND PUSHED DOWN ON THE TUBE THE ROD WENT INTO THE TUBE WITH HARDLY ANY RESISTANCE THEY WERE JUNK. I AM GOING TO MAKE A VIDEO DEMONSTRATING THE GM STRUT AND SEND IT TO THE NEWS MEDIA ALONG WITH THE PAPERWORK SHOWING WHERE I HAD TAKEN MY TRUCK TO THE DEALERSHIP SERVICE CENTERS. IF GM IS NOT GOING TO HONOR THEIR WARRANTY AND TELL THEIR SERVICE CENTER TECHS TO LIE ABOUT THE PROBLEM THE PUBLIC HAS THE RIGHT TO KNOW. I AM GOING TO PUT THE DATE THAT I HAD THE SHOCKS AND STRUTS CHANGED ON THE NEXT STEP. *TR | Crash: No Fire: No | 16,000 |
| May 2020 | SUSPENSION | TL* THE CONTACT OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING 35 MPH, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO HOOD AUTOMOTIVE AMITE CHEVROLET LOCATED AT 11239 LA-16, AMITE CITY, LA 70422, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE LEAF SPRINGS NEEDED TO BE LUBRICATED AND TORQUED TO SPECS. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,010. | Crash: No Fire: No | 20,010 |
| May 2020 | SUSPENSION,POWER TRAIN,ENGINE | TRANSMISSION SHIFTS HARD FROM FIRST TO SECOND/SECOND BACK TO FIRST. I NOTICED THIS ABOUT A WEEK AFTER PURCHASING TRUCK. SHIFTS HARD MOSTLY IN 2WD, NOT SO MUCH IN 4WD OR HAULING/TOWING. LEAF SPRINGS AND SHACKLES HAVE SQUEAKED SINCE DAY ONE OF PURCHASE. ENGINE OIL PRESSURE IS AT 12-15PSI AT IDLE AND WILL NOT EXCEED 32-35 PSI UNDER NORMAL CONDITIONS WITH OR WITHOUT A LOAD. I'VE CHANGED THE OIL FILTER AND OIL PRESSURE SENSOR MULTIPLE TIMES. THERE ALSO SEEMS TO BE A CHIRP/TICK COMING FROM THE PASSENGER SIDE OF THE ENGINE COMPARTMENT. I'VE BEEN TRYING TO NARROW IT DOWN FOR THE LAST FEW WEEKS. SEEMS TO BE SOMETHING GOING ON IN THE ENGINE ITSELF OR POSSIBLE THE AC COMPRESSOR. TRUCK HAS 42,450 MILES | Crash: No Fire: No | 42,500 |
| Apr 2020 | TIRES | MY NAME IS [XXX] FROM JIM'S AUTO SALES, INC. WE PURCHASED A LARGE AMOUNT OF TIRES FROM TURBO TIRES IN IRWINDALE CALIFORNIA OVER THE PAST 10 YEARS. WE RECENTLY CEASED PURCHASING FROM THEM AS WE SUSPECTED QUALITY CONTROL ISSUES WITH THEIR TIRES. NOT LONG AFTER, WE RECEIVED AN EXTREMELY VAGUE RECALL NOTICE STATING A NUMEROUS AMOUNT OF THEIR TIRES SOLD FROM 2018 ON CAN SUDDENLY FAIL. WE CONTACTED THEM WITH A REQUEST TO HELP US NOTIFY ALL OF OUR CUSTOMERS AND OUR REQUEST HAS FALLEN ON DEAF EARS. WE REQUIRE ASSISTANCE IN NOTIFYING OUR OVER 1000 POTENTIALLY AFFECTED CUSTOMERS. WE HAVE RECEIVED NO ASSISTANCE FROM TURBO TIRES OR SENTURY TIRE. I'M FILING THIS COMPLAINT IN HOPES YOUR DEPARTMENT CAN ENCOURAGE OUR SUPPLIERS TO FULFILL THEIR OBLIGATION IN HELPING US KEEP OUR CUSTOMERS SAFE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR | Crash: No Fire: No | Unknown |
| Mar 2020 | SERVICE BRAKES | WHILE TOWING A BOAT ON THE HIGHWAY, A SERIES OF WARNING ICONS APPEARED THAT INDICATED THERE WAS SOMETHING WRONG WITH THE ABS, TRAILER TOW, TRACKING. | Crash: No Fire: No | 80,000 |
| Mar 2020 | SERVICE BRAKES | MY TRUCK HAS A KNOWN RECALL WITH THE BRAKES FAILING DUE TO A MECHANICAL ISSUE WITH THE VACCUM. I CONTACTED HOLLY CHEVY IN MARION ARKANSAS AND IT HAS BEEN NOW OVER A MONTH AWAITING PARTS. I HAVE TO CONTINUE TO DRIVE THIS VEHICLE DUE TO IT BEING MY ONLY VEHICLE TO TRAVEL TO WORK. I HAVE EXPRESSED THIS SAFETY ISSUE TO THEM AND HAVING TO PRESS THE BRAKE PEDAL WITH FORCE TO STOP THE TRUCK. | Crash: No Fire: No | Unknown |
| Mar 2020 | VEHICLE SPEED CONTROL | CRUISE CONTROL (SPEED) IS NOT WORKING, WAS BUT HAS QUIT | Crash: No Fire: No | 38,000 |
| Mar 2020 | STEERING,SUSPENSION | TL* THE CONTACT CALLED ON BEHALF OF HER HUSBAND WHO OWNS A 2018 CHEVROLET SILVERADO 1500. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STARTED TO MAKE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO ALL STAR CHEVROLET LOCATED (11377 AIRLINE HWY, BATON ROUGE, LA 70816) WHERE THE VEHICLE WAS DIAGNOSED. THE CONTACT WAS NOTIFIED OF A WHEEL BEARING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATELY FAILURE MILEAGE WAS 70,000. | Crash: No Fire: No | 70,000 |
| Mar 2020 | POWER TRAIN,ELECTRONIC STABILITY CONTROL (ESC) | SERVICE STABILATRACT COMES ON BEFORE I START THE TRUCK STILL SINCE THE DAY I BOUGHT IT THE DEALERSHIP DOES NOT KNOW WHAT'S WRONG. AND SINCE I BOUGHT THE TRUCK THE TRANNY REALLY BANGS AND CLUNKS A LOT IT'S ANNOYING WHEN TRYING TO DRIVE IN STOP AND GO TRAFFIC IT GEAR CHASES WAY TO MUCH. IT CAN'T BE GOOD FOR THE TRANNY LIFE. | Crash: No Fire: No | 31,469 |
| Feb 2020 | ELECTRICAL SYSTEM | THE RADIO WILL COME ON BY ITSELF WITH THE TRUCK SHUT OFF AND KEYS OUT OF THE IGNITION. THE RADIO CHANGES SONGS ON ITS OWN, FREEZES UP AND REPEATS MUSIC FROM IPOD(S). TRIED 4 DIFFERENT IPODS, 2 DIFFERENT CABLES. GM REPLACED THE HIM MODULE, MAIN COMPUTER, AND RADIO. THEY SAY THEIR PROGRAMMING IS NOT COMPATIBLE WITH APPLE PRODUCTS. TO DATE, THE ISSUE REMAINS WITH THE RADIO AS GM SAYS THEY CAN'T FIX IT. IT HAS BEEN IN THE DEALERSHIP 4 TIMES FOR A TOTAL OF 15 DAYS. THE ISSUE WITH THE RADIO OCCURS BOTH WHEN STATIONARY AND MOVING. | Crash: No Fire: No | 11,129 |
| Feb 2020 | ENGINE | TL* THE CONTACT OWNED A 2018 CHEVROLET SILVERADO. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED AT THE CONTACT'S RESIDENT, THE VEHICLE SPONTANEOUSLY CAUGHT FIRE WITHOUT WARNING OR IMPACT. A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FIRE. THERE WERE NO REPORTED INJURIES. THE CONTACT CALLED J.B.A. CHEVROLET (7327 RITCHIE HWY, GLEN BURNIE, MD 21061) BUT VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED AS THE CONTACT WAS AWAITING A CALL BACK. THE FAILURE MILEAGE WAS 22,000. | Crash: No Fire: Yes | 22,000 |