384 Total complaints
22 Crash reports
4 Fire reports
16 Injury reports
Quick answer: The 2018 Chevrolet Equinox has 384 consumer-submitted complaints in our database. The most common complaint categories are service brakes, power train, unknown or other. Enriched records show 22 crash reports, 4 fire reports, and 16 injury reports.
Complaint data reflects consumer-submitted reports. A complaint is not proof of a defect, recall, or manufacturer fault. Enriched severity fields come from official bulk records when the complaint can be matched by ODI number.

Buyer interpretation

How to use these complaints before buying

Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.

Complaint volume

384 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.

Pattern to inspect

The most common categories are service brakes, power train, unknown or other. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.

Severity flags

Enriched records include 22 crash reports, 4 fire reports, 16 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.

Mileage clue

Mileage is available on 184 complaints, with an average reported failure mileage of 42,366 miles. Compare that with the mileage on the listing.

Questions to ask the seller

  • Have you had any problems related to service brakes, power train, unknown or other?
  • Can I see recent maintenance and repair records?
  • Has the vehicle ever been towed, involved in a crash, or repaired for the same issue twice?
  • Can we also check the recall record for this 2018 Chevrolet Equinox?
Used-car checklist

Use these complaints before the test drive.

Build a buyer checklist to turn these issues into questions and inspection points.

2018 Chevrolet Equinox
Build buyer checklist Compare with other years Sends year, make, and model to pre-fill your checklist.

How severe are the 2018 Chevrolet Equinox complaints?

Enriched complaint indicators from official bulk records.

22 Crash
4 Fire
16 Injury
0 Fatality
30 Towed
10 Medical attention

Mileage at failure is available on 184 complaints ; average reported mileage is 42,366 miles.

Most common incident states: IL (2), TX (2), CA (1), IA (1), KY (1), SC (1), TN (1), WI (1).

What are the most common 2018 Chevrolet Equinox complaint categories?

384 total complaints on record

Latest complaints

Showing 1-25 of 384 complaints.

Date Component Summary Severity Mileage
May 2026 SERVICE BRAKES We purchased our car new. Around 70,000 miles or so the brakes went out and were barely usable. We had it towed to Moses in Charleston and it was apparently an issue with brake booster or vacuum pump. I don’t have the specifics at the moment but they fixed it and we drove it home and it did the same thing again with the brakes going out. Had it towed again back to them and they did something else and it was fixed. Fast forward to today and there are 155000 miles in it and it did the same thing. Clearly this is extremely dangerous! Every time it occurred my husband was driving and was able to handle it. If I was driving, it could be a totally different story. Upon a google search it appears there is a lawsuit in Michigan over this because it is clearly a problem and a dangerous one at that. I will also note that my sister in law also has about the same model equinox and hers did it as well.
Incident: May 2026 , WV
Crash: No Fire: No Unknown
May 2026 POWER TRAIN,ENGINE While driving over the expressway, the engine light came on the vehicle started revving extremely hard but was decreasing speed to less than 20 miles per hour I had to cut on the hazards and coast into s safety lane where I could get off the expressway. I then shifted the car into park cut off the vehicle and cut it back on, the car started up but make loud noises from the engine I was able to coast my way home and park the vehicle. When I checked the app for issues it started engine and transmission service immediately. I looked up the issues on website and was given link to power train recall but it says my Vin is not added in recall....I have to look into getting my transmission serviced
Incident: May 2026 , IL
Crash: No Fire: No Unknown
May 2026 FUEL/PROPULSION SYSTEM The fuel management system leaked from car causing fuel to pour out of 2018 chevy equinox d2
Incident: May 2026 , TN
Crash: No Fire: No Unknown
May 2026 ENGINE Loss of breaks lead to calling mechanic. After diagnosis, vacuum pump had broken teeth. Metal discovered in engine oil.
Incident: May 2026 , IA
Crash: No Fire: No Unknown
May 2026 ENGINE AND ENGINE COOLING The contact owns a 2018 Chevrolet Equinox. The contact stated that while taking the vehicle for a SMOG emissions inspection, the vehicle failed the inspection due to an engine-related failure. The vehicle was taken to the dealer, where it was diagnosed that the Engine Control Module (ECM) required recalibration. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 43,000.
Incident: May 2026
Crash: No Fire: No 43,000
May 2026 UNKNOWN OR OTHER,SERVICE BRAKES,ENGINE Travelling on a highway with 70 MPH posted speed limit, the vehicle dashboard signaled the check engine light and a variety of warnings that "power reduction measure" was enabled and to "service brake assist." At the next available exit, I was able to exit from the highway and go to a gas station, where upon pulling next to a pump the brake pedal became extremely hard and nonresponsive, resulting in poor braking, nearly striking the car in front of me, even at a very low speed. Upon a quick internet search, it appeared that other vehicles were having the same issue, and it was recommended not to drive, as well as information referring to an ongoing class action lawsuit. A tow was called and brought to the nearest Chevrolet service center (Nels Gunderson Chevrolet), where they confirmed the brake booster vacuum pump failed (exploded) and sent shrapnel into the camshaft, noting that both would need to be replaced, which is the exact same repair that other vehicles similar to this one are having or have had.
Incident: May 2026 , WI
Crash: No Fire: No Unknown
May 2026 POWER TRAIN The contact owns 2018 Chevrolet Equinox. The contact stated while his wife was driving 10 MPH, while depress the accelerator pedal and the vehicle failed to respond. The contact mention she put the vehicle gear shift in park and two mins later the vehicle began to work as intended. The contact mention once his wife returned to the residence depressing the accelerator pedal attempting to reverse the vehicle and the vehicle failed to respond again causing the contact to push the vehicle into their driveway. No warning lights illuminated. A dealer was contacted. The vehicle was towed to dealer where they informed him, they will need to breakdown the transmission in order to diagnoses the vehicle The vehicle was not repaired. The contact search on the internet found two recalls relating to the failure NHTSA Campaign Numbers 20V668000 & 17V516000 (Power Train); however, the VIN was not included in the bulletin. The manufacturer was notified of the failure, and they informed the contact to call NHTSA to file a complaint. The failure mileage was 117,000.
Incident: May 2026
Crash: No Fire: No Towed 117,000
May 2026 POWER TRAIN,ENGINE The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local independent mechanic, where it was diagnosed as needing transmission fluid. The vehicle was repaired. In addition, the contact stated that the failure reoccurred, and the vehicle was taken to another independent mechanic, where the vehicle was diagnosed with missing bolts on the start-stop accumulator impact. The local dealer was not contacted. The vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to NHTSA Campaign:20V668000 (Power Train); however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000.
Incident: Apr 2026
Crash: No Fire: No 160,000
Apr 2026 ENGINE AND ENGINE COOLING,POWER TRAIN The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving approximately 80 MPH, the vehicle unexpectedly decelerated. The contact pulled over to the closest exit and pulled over to the side of the road. The vehicle was turned off and then restarted; however, while attempting to drive forward or reverse, the vehicle failed to move. The contact inspected the vehicle. While inspecting the vehicle, the contact became aware that there was fuel leaking from the side of the engine near the high-pressure fuel pump underneath the vehicle. The check engine warning light was illuminated. The vehicle was towed to a certified mechanic, who diagnosed that the transmission intake failed, causing the transmission to fail. The transmission was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 168,053.
Incident: Apr 2026
Crash: No Fire: No Towed 168,053
Apr 2026 FUEL SYSTEM, GASOLINE The contact owns a 2018 Chevrolet Equinox. The contact stated that the engine Auto START/STOP system intermittently failed to restart the vehicle while at a complete stop, requiring the driver to shift to park(P) to manually restart the vehicle. The contact stated that while driving at various speeds, there was an abnormally strong fuel odor entering the vehicle from the A/C vents. The message "Reduced Engine Power" was displayed, and the vehicle went into LIMP Mode and failed to exceed 10-15 MPH. The vehicle was taken to an independent mechanic, where it was diagnosed, and the failure was associated with GM Customer Satisfaction Program: N242489010 (Possible Leak at Fuel Injector Rail Assembly). The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under the program. The vehicle was not repaired. The failure mileage was approximately 120,000.
Incident: Mar 2026
Crash: No Fire: No 120,000
Apr 2026 ELECTRICAL SYSTEM Odometer Fraud. The contact purchased a 2018 Chevrolet Equinox. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 75,000. At the time of registration, it was discovered that the mileage was 252,000.
Incident: Mar 2026
Crash: No Fire: No 252,000
Apr 2026 ELECTRICAL SYSTEM Odometer Fraud. The contact purchased a 2018 Chevrolet Equinox. The vehicle was a dealer sale. The contact stated that when the vehicle was purchased, the odometer mileage was 60,248. The contact stated that upon applying for extended warranty services, the contact was informed that the odometer was last reported at 155,000. In addition, the contact purchased a Carfax Report, which indicated that in September 2024, the odometer mileage was 144,738. The dealer was made aware of the discrepancy.
Incident: Oct 2025
Crash: No Fire: No 155,000
Apr 2026 UNKNOWN OR OTHER The TCM went out with zero warning and I know that this is a huge problem known with many of the Chevy equinox and traverse. Recalls on my equinox have not been updated since August of 2021....that's a very long time with no updates
Incident: Feb 2026 , KY
Crash: No Fire: No Unknown
Mar 2026 ENGINE While driving the brake pedal suddenly became hard to push making the car unable to slow down. Put car in neutral and managed to get off street into parking lot and coast to a stop. Car would no longer start. Towed to dealership for assessment. Reports of broken vacuum pump pieces and related metal debris found in engine. Dealership recommended engine replacement. Notified GM, they provided a case number and helped discount the full cost of engine replacement down to $6,225.00 which we paid out of pocket (or risk losing the full value of our equity in the vehicle against a replacement).
Incident: Sep 2025 , CA
Crash: No Fire: No Unknown
Mar 2026 SERVICE BRAKES Losing all power to the brakes.
Incident: Mar 2026 , IL
Crash: No Fire: No Unknown
Mar 2026 FUEL SYSTEM, GASOLINE The contact owns a 2018 Chevrolet Equinox. The contact stated that while attempting to stop the vehicle, the brake pedal was firm while depressed, and the vehicle stalled, shut off, and failed to restart. The vehicle was later towed back to the residence. While inspecting under the hood, the contact discovered that the fuel pump had failed. The cause of the failure was not determined. The manufacturer was notified of the failure and informed that the VIN was not included in NHTSA Campaign Number: 18V358000 (FUEL SYSTEM, GASOLINE). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer had not yet contacted. The failure mileage was 85,900.
Incident: Mar 2026
Crash: No Fire: No Towed 85,900
Mar 2026 UNKNOWN OR OTHER,SERVICE BRAKES Vehicle does NOT come to a complete stop. It moves forward about an inch after I stop and park. It's being going on since I got the car. I assumed it was normal until I drove another car and it didn't happen.
Incident: Mar 2026 , TX
Crash: No Fire: No Unknown
Mar 2026 SERVICE BRAKES,ENGINE Brake system has failed. “Brake Assist Service” has popped up on screen. Taken to two separate facilities who said this is a KNOWN problem with this vehicle make and model.
Incident: Mar 2026 , SC
Crash: No Fire: No Unknown
Mar 2026 FUEL SYSTEM, GASOLINE The contact's mother owns a 2018 Chevrolet Equinox. The contact stated that while his sister was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the high-pressure fuel pump and other fuel system parts needed to be replaced. The vehicle was not repaired. The contact researched online and related the failure to NHTSA Campaign Number: 18V358000 (Fuel System, Gasoline); however, the VIN was not included. The manufacturer was contacted, and the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 75,000.
Incident: Feb 2026
Crash: No Fire: No 75,000
Mar 2026 POWER TRAIN,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM Automatic transmission slips and shutters/shakes when accelerating and going from a complete stop. Vehicle is not drivable long distances as the issue gets worse as the car heats up. No codes or sensors are indicating a problem. This is an ongoing problem despite having the transmission rebuilt. Issues first started a year ago and have been progressively getting worse.
Incident: Dec 2025 , TX
Crash: No Fire: No Unknown
Feb 2026 ELECTRICAL SYSTEM The contact owns a 2018 Chevrolet Equinox. The contact stated that the vehicle was taken to three separate Smog Local State Inspections; however, the vehicle failed to communicate with the system. The vehicle was taken to an independent mechanic, where it was diagnosed and it was determined that an unstated module needed to be replaced. The local dealer was contacted; however, Product Emission Recall: N202298780; repair was available. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.
Incident: Jan 2026
Crash: No Fire: No 75,000
Feb 2026 UNKNOWN OR OTHER My wife was leaving work. She pulled out onto the highway and while accelerating she heard a loud thumping noise under the car. When she stopped and looked under the car, the driveshaft was broke in half. The repair shop we took it to said that they couldn't find anything that would have caused that to happen except that the driveshaft was rusted about halfway through and probably got week and broke under the stress while accelerating. They also said that the metal used to make the driveshaft was almost very thin. He has seen muffler pipes that were thicker than the driveshaft.
Incident: Feb 2026
Crash: No Fire: No Unknown
Feb 2026 STEERING,ENGINE,FUEL/PROPULSION SYSTEM Got word from the mechanic at the dealership that the cam shaft is leaking oil as well as the fuel injectors retainers are out and need to be sealed as they are also leaking. the engine went into safe mode to prevent any engine fires.
Incident: Feb 2026
Crash: No Fire: No Unknown
Feb 2026 FUEL SYSTEM, GASOLINE The contact owns a 2018 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle sputtered, and there was a strong fuel odor inside the vehicle. The contact stated that while depressing the accelerator pedal to move off from a stop light, the engine shut off. The traction control and check engine warning lights were illuminated. The failure had occurred while the contact was driving her minor child to school. The vehicle was driven to the residence. The vehicle was then towed to the dealer; however, the diagnostic result was not provided to the contact. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 148,000.
Incident: Feb 2026
Crash: No Fire: No Towed 148,000
Feb 2026 FUEL/PROPULSION SYSTEM For the 4th time since November 2025, my vehicle has shut off while driving and there was a severe gas smell. Check engine and traction control lights on dash. So far the turbo booster and fuel injector have been replaced but the issue keeps happening. This vehicle is not on recall list for high pressure fule pump recall. I think it should be. Vehicle goes into limp mode and all the gas leaks right out of the vehicle making it unsafe to drive due to a fire hazard. I have spent over $4000 trying to make this vehicle safe to drive.
Incident: Nov 2025
Crash: No Fire: No Unknown

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