Complaint volume
159 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
Complaint records
159 consumer-submitted complaints on record for the 2018 Acura MDX, grouped by component category.
Buyer interpretation
Complaint records are most useful when they turn into inspection points, seller questions, and comparison checks against nearby model years.
159 consumer-submitted complaints are matched to this model year. Treat the count as a research signal, then read the actual summaries for repeated symptoms.
The most common categories are engine and engine cooling,fuel system, gasoline, engine, fuel system, gasoline. Use those categories as a test-drive checklist instead of judging the vehicle from the total count alone.
Enriched records include 3 crash reports, 4 fire reports, 2 injury reports, and 0 fatality reports. These fields come from complaint records and should be read in context.
Mileage is available on 38 complaints, with an average reported failure mileage of 43,820 miles. Compare that with the mileage on the listing.
Build a buyer checklist to turn these issues into questions and inspection points.
159 total complaints on record
| Date | Component | Summary | Severity | Mileage |
|---|---|---|---|---|
| Oct 2018 | UNKNOWN OR OTHER | THE BACKUP CAMERA STAYED ON EVEN WHEN THE VEHICLE WAS IN FORWARD MOTION - THE CONTINUOUS REAR VIEW ON DISPLAY SCREEN WAS A DRIVING DISTRACTION WHILE DISABLING OTHER FEATURES. | Crash: No Fire: No | 4,100 |
| Oct 2018 | STRUCTURE,UNKNOWN OR OTHER | FRONT PASSENGER MISALIGNMENT ALLOWING RAIN WATER TO SEEP INSIDE THE VEHICLE. THIS WAS A NEW VEHICLE PURCHASE. IT WAS ONLY DISCOVERABLE WHEN A FRONT SEAT PASSENGER WAS RIDING IN THE NEW VEHICLE WHILE IT WAS RAINING. THE LEAK WAS ONGOING FOR AN UNSPECIFIED TIME, FROM THE TIME THE VEHICLE LEFT THE MANUFACTURER, HONDA UNTIL THE TIME THE DEALERSHIP TOOK DELIVERY OF THE VEHICLE, RADLEY ACURA, FALLS CHURCH, VA. HONDA NORTH AMERICA HAS ADMITTED THAT IT WAS A FACTORY DEFECT AND DO NOT NOT WANT TO DO A BUY BACK. HONDA CLAIMS THE REPAIRS FORM LEAKS ENTERING A VEHICLE FOR AN UNSPECIFIED PERIOD CORRECT MOISTURE ENTERING A VEHICLE FOR AN UNSPECIFIED PERIOD. HONDA DOES NOT PROVIDE AN EXPLANATION ON HOW THE MOISTURE WILL IMPACT THE ELECTRONICS IN THE VEHICLE OR CORRECT MOLD GROWTH. HONDA NOR THE DEALER HAVE BEEN COOPERATIVE OR RESPONSIVE TO THE CONCERNS OF THE BUYER. WHEN THE NEW VEHICLE WAS DELIVERED, IT HAD APPROXIMATELY 20 MILES ON IT. THE PURCHASE PRICE OF THE VEHICLE WAS $42,000. BUYERS MADE A DOWN PAYMENT OF $24,000. RADLEY ACURA IS IN POSSESSION OF THE VEHICLE. HONDA & RADLEY HAVE NOT BEEN RESPONSIVE AND FEEL THAT THE PURCHASERS DO NOT HAVE AN ALTERNATIVE BUT TO ACCEPT A DEFECTIVE NEW VEHICLE THAT LEAKS WHEN IT RAINS. RADLEY CLAIMS THEY HAVE CORRECTED THE MISALIGNED PASSENGER DOOR. PURCHASERS HAVE NO CONFIDENCE IN THE VEHICLE BECAUSE OF SAFETY CONCERNS. HOW HAS THE MOISTER AFFECTED THE ELECTRICAL SYSTEM? HONDA HAS ADMITTED THAT IT WAS A MANUFACTURERS DEFECT THAT CAUSE THIS PROBLEM. THERE IS NO DISPUTE THAT WATER AND MOISTURE ENTERED INTO THE VEHICLE FOR AN UNSPECIFIED TIME. BUYERS EXPECTED TO PURCHASE A NEW VEHICLE WHERE WATER MOISTURE & RAIN WATER HAD NOT BEEN ENTERING A NEW VEHICLE FOR AN UNDETERMINABLE TIME. | Crash: No Fire: No | Unknown |
| Sep 2018 | ELECTRICAL SYSTEM,ELECTRONIC STABILITY CONTROL (ESC) | AFTER SWITCHING TO DRIVE FROM REVERSE THE NAV DISPLAY WOULD NOT SWITCH BACK FROM THE BACK UP CAMERA WHILE DRIVING AHEAD, WHEN A CAR WOULD BE ANYWHERE NEAR MINE ON THE ROAD, STILL IN DRIVE, WHETHER IDLE AT A STOP LIGHT OR IN MOTION ON THE STREET, THE BACK UP SENSORS THAT RESPOND TO PASSING CARS DID NOT BEEP. I TRIED PRESSING THE BACK BUTTON, NAV BUTTON, SETTINGS BUTTON & TURNING THE CAR ON/OFF ALL FAILING TO FIX THE PROBLEM. THE CAMERA REMAINED ON EVEN WHILE IN PARK ONCE I ARRIVED HOME. | Crash: No Fire: No | 2,500 |
| Sep 2018 | VEHICLE SPEED CONTROL,SERVICE BRAKES | WHILE DRIVING DOWNHILL A CAR APPROX 1000 FEET AHEAD OF ME WAS SLOWING DOWN TO TURN RIGHT WHILE THE CAR WAS STILL TURNING BUT COMPLETELY OUT OF THE INTERSECTION THE AUTOMATIC BRAKES CAME ON AND CAME TO A COMPLETE STOP. THE CAR THAT TURNED RIGHT WAS DOWN THE STREET IT HAD TURNED ON COMPLETELY OUT OF SENSOR RANGE AND THE AUTOMATIC BRAKES WOULD NOT LET OFF, WHEN TRYING TO ACCELERATE IT GOT STUCK IN GEAR BUT WOULD NOT BUDGE. LIKE WHEN YOU DONT SHIFT A GEAR FOR TOO LONG IN A STICK SHIFT CAR. FINALLY THE BRAKES LET OFF AND I WAS ABLE TO DRIVE BUT FURTHER DOWN THE SAME HILL THE AUTOMATIC BRAKES DID THE SAME THING AGAIN WHILE TRYING TO ACCELERATE TO CHANGE LANES, THERE WAS NOT A SINGLE CAR INFRONT OF ME AT THIS POINT AND NO REASON FOR THE AUTOMATIC BRAKES TO DO THIS. BOTH INCIDENTS ALMOST CAUSED ME TO BE REAR ENDED. | Crash: No Fire: No | 2,500 |
| Aug 2018 | POWER TRAIN,ELECTRICAL SYSTEM,AIR BAGS | [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM | Crash: No Fire: No | Unknown |
| Jun 2018 | UNKNOWN OR OTHER,ENGINE | STARTER FAILED WITH AUTO START/STOP WHILE STOPPED IN TRAFFIC. SINCE ENGINE WOULDN'T START, CAR SHIFTED TO PARK AUTOMATICALLY AND CAN NOT SHIFT TO NEUTRAL WITH THE ENGINE OFF AND UNABLE TO START. THE BATTERY WAS FINE AND COULD GO INTO AUX MODE, BUT STILL WON'T SHIFT TO NEUTRAL. ASIDE FROM QUALITY ISSUES RELATED TO STARTER, SIGNIFICANT SAFETY DESIGN FLAW. | Crash: No Fire: No | 1,900 |
| Apr 2018 | STEERING,WHEELS,SERVICE BRAKES | AT APPROXIMATELY 500 MILES ON THE ODOMETER, THE STEERING WHEEL BEGAN VIBRATING WHEN TRAVELING BETWEEN 58-62 MPH. STEERING WHEEL VIBRATED WITH AND WITHOUT BRAKING. AT APPROXIMATELY 1,000 MILES, STEERING WHEEL BEGAN VIBRATING VIOLENTLY WHEN TRAVELING BETWEEN 58-62 MPH. STEERING WHEEL VIBRATED WITH AND WITHOUT BRAKING. DEALERSHIP ROTATED TIRES. MODERATE STEERING WHEEL VIBRATION STILL REMAINED WHEN BRAKING BETWEEN 58-62 MPH. AT APPROXIMATELY 2,400 MILES, STEERING WHEEL BEGAN VIBRATING VIOLENTLY AGAIN WHEN BRAKING BETWEEN 58-62 MPH. THE DEALERSHIP REPLACED FRONT ROTORS AND ROTATED TIRES. AT APPROXIMATELY 3,000 MILES, STEERING WHEEL BEGAN VIBRATING VIOLENTLY AGAIN WHEN BRAKING BETWEEN 55-65 MPH. | Crash: No Fire: No | 500 |
| Mar 2018 | SERVICE BRAKES | PURCHASED ACURA MDX IN JANUARY OF 2018 SO IT IS NOW 3 MONTHS. I BELIEVE THERE IS SOMETHING SIGNIFICANTLY WRONG WITH ITS AUTOMATIC BRAKING SYSTEM. I WAS DRIVING DOWN A HILL ON A RESIDENTAL, FAST PACED ROAD, WITH A GUARDRAIL TO MY RIGHT SIDE AND ANOTHER CAR PASSING ME ON THE LEFT SIDE. WE BOTH WE TRAVELING AT THE SPEED LIMIT OF 40 MILES PER HOUR WHEN ALL OF A SUDDEN MY CAR'S BRAKES WENT ON, CAUSING ME TO SWERVE INTO THE GUARDRAIL. FROM THERE, I WAS THROWN INTO ONCOMING TRAFFIC CAUSING A COLLISON. I BELIEVE THE SYSTEM BECAME CONFUSED AND STEPPED ON THE BRAKES WHEN IT DETECTED THE OTHER VEHICLE ACCELERATING TOWARDS ME. | Crash: Yes Fire: No Injuries: 2 Towed Medical attention | 3,500 |
| Dec 2017 | VISIBILITY/WIPER | THE 2018 ACURA MDX HAS WINDSHIELD DISTORTIONS AFFECTING VISIBILITY AND CAN LEAD TO DIZZINESS RESULTING FROM VISUAL VERTIGO. IMAGES SEEN THROUGH THE OUTER EDGE OF THE WINDSHIELD ARE DISTORTED. STRAIGHT LINES (ROAD BARRIERS, LINES ON THE STREET, FENCES, CURBS, ETC) APPEAR BENT/CURVED. OBJECTS ALSO QUICKLY MAGNIFY AND THEN REVERT TO NORMAL SIZE CAUSING BLURRYINESS AS WELL AS AFFECTING THE ABILITY TO DETERMINE ACCURACY OF OBJECT PLACEMENT AROUND YOU WHEN DRIVING. THE WINDSHIELD IS A DANGEROUS SAFETY HAZARD PUTTING DRIVERS AT RISK FOR ACCIDENTS. AFTER JUST DRIVING IT JUST A FEW MILES, I BEGAN TO NOTICE DIZZINESS AND RESULTING NAUSEA FROM OBJECT DISTORTIONS. I ATTEMPTED TO NOT LOOK OUT THAT PORTION OF THE WINDSHIELD AND FOCUSED LOOKING STRAIGHT WERE OBJECTS WERE CLEAR AND ACCURATE TO SIZE/SHAPE. BUT FOR SAFETY REASONS IT IS IMPOSSIBLE TO NEGLECT A LARGE PORTION OF THE VISUAL FIELD WHEN OPERATING MOTOR VEHICLE. | Crash: No Fire: No | 60 |